10 Traveller reviews from Holiday Watchdog
"Unfortunately me and my wife Geltrude have been in this hotel, which I though to be very nice.
This is a part of the resort Morgano, made up by Casa Morgano and Scalinatella.Â
At the Casa Morgano we spent 4 nights, while at the Scalinatella 2. Unfortunately there Â we had the same problems.
From the first morning we woke up we found our body covered up with bleeding bites.
We asked the concierge Antonio to do something to solve the problem and he told us that they may have beenÂ caused by the mosquitoes and told us to sleep with the windows closed.
On the forth night, coming back in the hotel, the shock!
Switching on the lights we noticed hundreds of strange animals on the wall beside our bed.
We went down and screamed so much that they moved us to the Scalinatella, the other hotel of the resort Morgano.
ByÂ then Â the holiday was ruined, even if we did get a discount of one night.
But the biggest surprise did not arrive until on the 23rd of September, when waking us up we found on us the same bites we had in Capri.
Me and Geltrude closed the eyes and turned around our mattress.
In 6 months thousand of those animals grew of number and invaded all our bedroom.
We spend 1650 euro to disinfest it twice because once was not enough andÂ we were forced to throw away all our dresses , the carpets and the bed.
We will be back in Capri with great regret, not because we cannot return to the resort Morgano but because since then my wife is terrified by the hotelâs rooms, and wakes up in the night to check the bed.
We do not understand how, inÂ such a lovely hotel, Â the cleanliness can have been so let down that they did not notice for months of the presence of those insects, a real mystery for me.
We wrote an e mailÂ to warn the other hotel, the Scalinatella, but we have never received a reply."
- Travel date: Sat 8th of October 2005
great if you like fleas
"We arrived at the casa morgano on the 24th of September 2005 and were immediately impressed by the graciousness of the host at the front desk, the lovely expansive views and charming rooms (we were in room 205). Lunch by the pool was terrific, albeit expensive but worth it. BUT........ we awoke during the night to find ourselves covered in bites. We searched the bed and found small black fleas in the sheets. The room was infested. When we told the management(the owner), they insisted that we must have left the doors open so that mosquitoes got in while we were sleeping. They changed the sheets but the next night we were bitten again. We counted over 50 bites on my body alone and we had to sleep in our clothes. The mattresses, which we stripped were covered with fleas and/or bedbugs. This was confirmed by one of the concierges who came to check it out. He believed they were fleas Other guests who we met at the pool were bitten as well and were given the same lame mosquito excuse by the owner. The situation was very unfortunate because it was a beautiful place and the staff was generally very accomodating but at 400 Euros a night I think that they could afford a good exterminator."
- Travel date: Tue 27th of September 2005
loved casa morgana
"After staying 3 nights at a 13th century watch tower in Positano, (cool but rustic) my husband and i were more than ready for the luxury of Casa Morgana. The room was huge with a spectacular view of the sea, two giant bathrooms, one with a jacuzzi, fresh towels, bathrobes and terry slippers. The staff was extremely attentive and the poolside luncheon was delicious. We liked it so much we decided to stay another night and were told we would have to move to another room which was even larger but we paid the same price as the previous room. The only confusing thing was trying to get a ferry ticket back to Positano. The hotel assured us they would arrange it and we were to meet a hotel representative at the docks who would have our tickets. We paid for them at the hotel and headed for the dock a little doubtful about the situation. But sure enough, among the throngs of tourists, locals , delivery men etc. we found the Casa Morgana rep and he had our tickets in hand. I also noticed many other hotel reps doing the same thing so it appears that is the way to do it. We did not have to stand in long lines at the dock to purchase the tickets which was great. I recommend this hotel plus a continental breakfast is served to your balcony every morning, included in the price."
- Travel date: Mon 26th of September 2005
Great for any type of trip, Steps to everything
"My wife and I stayed there for about 5 nights. Had breakfast at our terrace each moring, at no charge. Staff was very nice. Pool was great and the location was perfect, just a few step to everything and the views from the entire hotel are absolutely the best. Worth the $$$"
- Travel date: Sun 27th of March 2005
"Wonderful hotel. We paid 230EU a night (off-season) and we were not disappointed. The room was lovely with a large balcony and an excellent view of the ocean and cliffs of Mount Solaris. The staff was exceptionally helpful, professional and courteous.
The only downside/complaint we had was the walls are (as a previous reviewer mentioned) too thin. One morning our neighbors got up at 5am to catch the early ferry out and we could hear everything they said and did. That said, still loved this hotel. We would definitely go back.
PS Try the Aurora for dinner, best food in town for modest prices...their Caprese Raviolis are to die for!
David Kennedy, San Jose , CA"
- Travel date: Fri 7th of November 2003
Wonderful, wonderful, hotel & staff
"Stayed at Casa Morgano June 2003 in room 303 with very large terrace overlooking the hillside and sea. Staff was the BEST, breakfast brought to our room within minutes of our phoning, lunch by the pool was delicious, room is large, I can not say enough good about this hotel. Staff arrange private boat trip around the island as well as our transportation from Naples airport to hotel via ferry."
- Travel date: Fri 7th of November 2003
Casa Morgano--a wonderful small Caprese hotel
"We spend 4 wonderful nights at the Casa Morgano in early Oct. and recommend it highly if you are looking for a small (20 or so rooms) charming hotel with a very attentive staff. The only drawbacks are the small swimming pool (though we spent our time swimming at the great beach club La Fontinella) and the thin walls between rooms which luckily only posed a problem for us one night. But the lovely interior design of the lobby and the rooms, the gracious hospitality of all the staff, including the owner, the magnificent view of the beautiful sea and the generous free breakfasts as well as its easy walking distance from the town made our stay there very enjoyable. We absolutely loved Capri , a perfect combination of walking, ruins, swimming, eating, and shopping. We are sure to go back there again, probably in late Sept. or early Oct. as we found it very uncrowded and the weather and sea were still quite warm."
- Travel date: Thu 6th of November 2003
Perfection on Capri
"Casa Morgano is the perfect retreat. Spacious rooms, gracious staff, wonderful location (just a few minutes from town, but quiet and unhurried and beautiful views). The food at the poolside restaurant (lunch only) is excellent, and easily the best meals I had in Italy. It is hard to think of anything I'd like to see change.
The staff is, without exception, more interested in you having a good time and eating perfect meals and seeing the sites than anything else.
When left in their hands to choose locations for dinner, they called each place and made sure we were treated like kings.
No surprises when you get the bill either. When they say breakfast is included, they mean anything you want (even if they cook something special for you or bring you Parma ham), and things like cocktails and water by the pool are reasonably priced. Use of the Internet is free at a workstation provided in the lobby.
Don't stay less than five nights or you will feel like you did not stay long enough!"
- Travel date: Thu 2nd of October 2003
"What an overrated place! We stayed here becuase we thought the boutique-y feel of 27 room Casa Morgano would be nicer than the much larger Hotel Quisisano or Scalinatella, both of which are also owned by the Morgano family. Suffice it to say that the hotel is underwhelming- do not be fooled by the gorgeous brochure and web site. The swimming pool is tiny and has to be reached through a maze of stairs in a very hard-to-get location and has little or no view of the ocean. The hotel has no restaurant as you might expect of a 5-star property. The ocean views are mediocre at best filled with views of other hotels below blocking in your view. But worst of all, the room walls are paper-thin.
One evening, I heard the service staff chattering through the doorways, and that night, I heard some woman moaning loudly through the walls. I don't think I've been subjected to this since a Motel 6 eons ago, let alone at a $400 per night hotel. That was it - we checked out the next morning to go to the Quisisana, where we had an amazing time and a room with a spectacular view to the Faraglioni. Avoid Casa Morgano at all costs - it's not worth it!"
- Travel date: Tue 23rd of September 2003
"Get ready for gorgeous rooms, stunning views and highly attentive service. Our lunch prepared poolside of pasta with squash blossoms was the best we had throughout our two week trip to Italy. The rooms are very comfortable, immaculate and very private. The hotel structure cascades down a hill side surrounded by flowers. The location is fantastic. You feel like you are in a residential part of Capri although you are just off the main square. It's very private and luxurious. The morning breakfasts are unique and delicious."
- Travel date: Sun 1st of June 2003