9 Traveller reviews from Holiday Watchdog
"Very good hotel, customer service is average. Check-in staff were very helpful, management staff when you complain (not so helpful). Food in restaurant absolutely brilliant - great choice and quality - would highly recommend. Leisure centre a joke- do not book this hotel becuase of leisure centre!
To explain we booked this hotel for a wedding anniversary and thus booked the jacuzzi suite which was supposed to have a view of galway bay. The view was out of a side window which didn't particularly impress! There was no shower becuase of the jacuzzi (which they didn't tell us when booking it). Jacuzzi was lovely - very relaxing. However jacuzzi suite was on first floor and noise from bar was very bad. When we complained about the noise when checking out management were less than helpful. In saying all that it is a lovely hotel and would stay there again for the location and the restaurant. However would not pay extra for a suite or sea view room!"
- Travel date: Thu 5th of April 2007
Very comfortable old fashoinned hotel
"There is something oldy worldy about this hotel which faces out to the Galway Bay.
The food isn't great but the rooms are very comfortable with free internet and the overall ambiance is comfortable.
It has a decent health club and swimming pool. I recommend it - especially as it is in such a beautiful, hostpitable part of the world."
- Travel date: Sat 17th of March 2007
We loved it here !!
"From the inital phone booking to checking out the staff were friendly and eager to please this hotel is big on customer service.
2 dissapointments (1)breakfast on day one was cold (2) the swimming pool is practically in the car park so you're in full view !!
Room service was received in record time. Our room view was amazing as was the food served in the restaurant in the evening a wide variety and excellent value for money.
We did enquire about a 3 night stay in June but we could defnitley get a week abroad for the price quoted which I guess is standard for any Irish hotel however as we booked on a special offer we feel we got a great deal.
I will return (on a special offer !!)"
- Travel date: Fri 2nd of March 2007
Great midweek break
"Comfortable, clean hotel - ideal for a winter midweek break driving around the Galway area.
Staff are very helpful and we found the restaurant excellent, both for breakfast (the porridge is super) and for dinner.
We had a room overlooking the bay but were warm and cosy despite the howling gale outside.
The swimming pool is adequate but no more, an updated leisure area would be a big plus.
Value for money is excellent especially if you book one of the hotel's mid-week packages.
Recommended for a west coast break, can't wait to return."
- Travel date: Sun 18th of February 2007
"Stayed here for a wedding. View is gorgeous. Overlooks Galway Bay. Staff is friendly. Room is tiny, but comfortable. Very clean. Traditional Irish Breakfast was included and was hot and delicious.
Great for a romantic get away or honeymoon. I would stay here again."
- Travel date: Mon 12th of February 2007
Real Potential but needs work
"Myself and my Wife just returned from a three night stay in the Galway Bay Hotel in Salthill, County Galway. The Hotel is one of contrasts, With many positives that just outway the negatives,
Firstly we booked the hotel trough the hotel web site and booked a midweek special break which consisted of three night B&B and two dinners for 360euro which was excellent value. The rooms are a decent size and the bed was perhaps the most comfortable I have ever slept in. The hotel must be commended for it's food served in the Lobster Pot Restaurant, We were on a set four course menu and the selection of dishes were super and varied each day from kangaroo to beef to the excellent local fish, and for a supplement of 16euro for lobster termidor, all fantastic. The bar in the hotel was a proper Irish pub warm and inviting, like the staff all through the hotel were super friendly and efficient really helpful and could not be faulted..
Now to the negatives the leisure center / swimming pool are tiny and are very uninviting, the pool though clean is very drab. Similar story with the Lobster Pot Restaurant drab and unimaginative a huge cold room with no character, It really is a shame about these two areas as the remainder of the hotel looks and feels very much like a 4/5 star hotel.
Salthill like a previous reviewer commented has seen better days but the Bay more than makes up for the tacky arcades that have sprung up.
Galway City itself is about a twenty minute walk from the hotel and is a energetic and bustling plave to shop, drink and dine,(taxi fare from the hotel is about 7/8 euro and reception will happily call a cab.)"
- Travel date: Tue 30th of January 2007
"Stayed at the Galway bay whilst on business in the Galway area, itâs a fairly large hotel and the sister hotel to the Hodson Bay hotel in Athlone. Pleasant public rooms with well appointed bedrooms, the bar area is a mock-up of a traditional Irish bar. The restaurant serves a set menu which changes daily and is good value for money, the only down side is that because the hotel attracts coach tours if you sit down just as the tourist come in the wait between courses can be longer than one would normally expect.
In conclusion, a nice hotel on the sea front just outside of Galway. I would definitely stay here again either on business or pleasure."
- Travel date: Sun 24th of December 2006
"stayed here for a weekend with my husband and really enjoyed it. food was lovely and couldn complain about anything really.
Well worth a stay."
- Travel date: Tue 7th of November 2006
A vibrant city
"The rooms are clean and of an average size. Most of the staff are helpful. The bar was classy and very well manged. The hotel gym and pool are good but averge. The resteraunt is classy and breakfast is good. Overall a good stay."
- Travel date: Mon 21st of August 2006