Alexandra Golden Boutique Hotel

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Reviews summary

5
Brilliant
502 reviews
Brilliant
433
Good
43
Average
20
Poor
2
Awful
4

10 Traveller reviews from Holiday Watchdog

Wonderful hotel, we would definately return.

5
Brilliant
by
Reviewed 3rd November 2012

"My partner and I stayed in this hotel for a week in June. It was our first holiday in Thassos and we'll definately return, it is a beautiful island and we had a brilliant week. Now, back to the hotel... I really cannot fault anything with this hotel; it was absolutely spotless, the staff were all friendly, helpful and always there when you needed them but never hovered. We had the lowest price room but it was lovely, quiet, clean and light with a big comfy bed and a great little balcony with views over Golden Beach. The bathroom was also fine; great shower with a seemingly endless hot water supply. The only issue was that the drain in the floor was not sunken therefore every time you had a shower there was quite a puddle on the floor, however, the cleaning staff mopped up etc at least twice a day so this really didn't worry us. The breakfasts were excellent and the dining room lovely, though every day we ate outside next to the pool. We did not eat in the restaurant at night but preferred to wander along to more traditional tavernas but it certainly seemed very popular by the number of people eating there every night. One thing we were concerned about prior to our holiday was the ferry transfer to the island and the system they have of sending your luggage separately, but we needn't have worried, everything was fine - the system works! Also, we rented a car through Avis and the service there was brilliant, the manager picked us up from the ferry and dropped us back again at the end of the week. I would definately recommend hiring a car so you can get around a bit more independantly, the roads are very good and we came across hardly any traffic. All in all, I would definately recommend this hotel and Thassos to friends, family and complete strangers!"

Holiday details

  • Travel date: 15th August 2009

this place is a gem

5
Brilliant
by
Reviewed 24th December 2012

"This place is an oasis of civilisation- if one were needed in a sometimes busy and touristy island. We had gonebudget for the first part of the week and decided to splash out for the last few days. As we approached the hotel, it looked a bit bleak. But once inside the gates we felt swept up in the gorgeous tranquility of the place. it helped that we were upgraded to the maisonettes with private pools. But the general atmosphere was extremely comfortable without being pretentious. The staff were without exception smiley and helpful, happy to chat and hekp at any stage. i felt thoroughly pamperered. the only problem was , none of us wanted to go home. yes prices are slightly high for the restaurant . but house wine is 12 euros upwarsd - and 6 for a glass. Not bad given how exceptionally beautiful this place is. Go- especially if you want somewhere romantic. its not a place for young kids but our teenage girls were made very welcome. they felt they had died and gone to heaven! They are trying very hard to make this place works- it deserves to do well. I'd go back given half a chance"

Holiday details

  • Travel date: 14th August 2009

A Real Winner!

5
Brilliant
by
Reviewed 24th December 2012

"We spent a week at the Alexandra Golden Boutique Hotel in Thassos after booking a last minute deal. Rooms We were in a junior suite which is the most basic room at the hotel but we were very impressed. It was very spacious and extremely comfortable. Each room in the hotel is individually designed and is decorated in a fresh contemporary style. The bathroom was a good size with bath, power shower and very soft towels and bathrobes. Our balcony was huge with panoramic mountain and sea views. There are a number of different room types available- jacuzzi rooms, rooms with private pools and large villas- they all looked very good. Pool There are two pools at the hotel surrounded by parasols, sunbeds and comfy mattresses. The best thing about the pool is that there are ALWAYS loads of sunbeds available all day. This seemed to be because a number of rooms have their own small pool and sunbeds so those guests don't tend to use the main pools. Also, Golden Beach (sandy, safe clean water, lots of sunbeds and parasols) was on the doorstep so many hotel guests spent their time there. The quiet pool area was a revelation to us having been to numerous hotels where there is a race for sunbeds from 7am and far too many instances of towels draped on sunbeds with no sign of the owners! Don't be put off by the brown colour of the main pool- it has a sandy bottom and is really nice to swim in (despite what other reviews have said). Staff All staff at the hotel were excellent- professional, friendly and very obliging. The breakfast staff in particular (Gregory and Manolis) were outstanding with a great sense of humour and lovely manner. Some reviews have commented that the standards from the staff were not 5*- based on our own experience we would dismiss these statements as harsh, snobby and unfair. The atmosphere in the hotel and in all our dealings with staff was consistently 5*. Food in the Hotel We were on a bed and breakfast basis and I have to say the breakfast was excellent. The best thing of all is that breakfast is served from 8am to 1pm so if you like a lie in this place is for you. Waiters served tea, coffee, water etc whilst the rest was a varied hot and cold buffet (English, Greek, Continental- a huge range of delicious food). As well as the buffet the breakfast team were very willing to accommodate individual requests for breakfast. Although we did not eat in the restaurant in the evening others who did said the food was a real highlight of their stay- a four course gourmet menu. Location Golden Beach is very quiet- only a few tavernas, a couple of small supermarkets and a campsite. The hotel itself is right on the beach and a 5 minute walk away from the tavernas and shops in Golden Beach and a 10 minute walk away from the small resort of Scala Potamia (more tavernas, small harbour). The menus of the local tavernas offer standard Greek and Italian cuisine which can get a bit repetitive but do represent good value for money. The best in our view was Play de Oro- friendly staff and a wider choice of food. Car hire is a good idea to make the most of the Island unless you're happy to stay by the pool or on the beach which we were. Overall View Out of all the package holidays we have done, this has probably been one of the most relaxing we have experienced due to there being no screaming children, an abundance of sunbeds, a long window for breakfast, high quality rooms and a very friendly staff."

Holiday details

  • Travel date: 11th August 2009

Sun lounger heaven

5
Brilliant
by
Reviewed 3rd November 2012

"Ok, there's a lot of positive been said already and some pretty picky points made. If you are not too bothered about having your every whim catered for and don't expect the dust on the tracks outside to be brushed before you then just go - you will have a wonderfully relaxing time. Not enough can be written about the hotel staff who work tirelessly to get things right and, more importantly, do everything with a smile on their face and cheery hello. Massive pluses - late breakfast; no 6am dash for sunbeds; plenty of sunbeds; clean; quiet; great views of surrounding mountains; no screaming kids; great rooms and balconies although I'm not sure if it is good value to get the private pool rooms since the main pools were quiet. Some negatives - not able to get a decent swim in the pool but, then again, had I wanted to swim lengths I would have stayed at home and gone to local leisure centre- sea is great to swim in with a stunning atmosphere; expensive bar drinks and lack of cheap snack bar (this can be rectified by a 5 minute walk to the local tavernas but does get a bit monotonous); evening meal (didn't actually eat there) but the dailly changing menu, which you have to book the day before and don't know what the menu is could be problematic if you have particular tastes - a shame since the atmosphere and service looked great - many customers said the food was great - I just wasn't willing to gamble 30 Euros per person. On the whole, a top hotel for complete quiet and relaxation and doing things in a leisurely manner. Sort out your tunes, pack your books and have a wondeful time."

Holiday details

  • Travel date: 11th August 2009

Lovely hotel, didn't like the location.

3
Average
by
Reviewed 11th December 2012

"The first four days were perfect, lovely and quiet. We were the only people who used both the pool areas and didn't see anyone for 4 days. In fact, we saw more staff than guests. Our room (108) was above the restaurant and the balcony overlooks the pool with a partial sea view. Very clean, spacious with mini bar/fridge which we stocked with beer from the supermarket 90cents a can rather than 4 euros at the hotel bar. We did budget for hotel bar prices so it didn't come as a shock at the end of the week. We ate twice in the restaurant and really enjoyed it. You have to book the day before for dinner and you have no idea what you will get. The chef told us he goes to market in the morning and decides what to cook depending on what's available. I thought that was a great idea because all the ingredients are local so to me it could not be more Greek (tomatoes,aubergine, fish, cheese) The meal is four courses but does not include wine. The food is very tasty and well presented and he is a great chef but sometimes the portions were a bit small and not rich enough to be filling. If you want cafe food there is plenty on offer down the road. We tried a few but by far Finikas was the best. Try the grilled octopus, it's yummy. All the cafes seem to cater for everyone especially Germans and the second languge seems to be german rather than English. This seemed to be the case all over the island so if you speak a little German, you'll be treated very well. Although we really enjoyed the hotel, we were not happy with the location. You really need a car to get around because there is little to do in the area. There is a huge campsite down the road and loads of kids. The supermarkets cater for this and there is not much in the way of shopping. It all reminded me of the British seaside with buckets and spades, inflatables and ice cream. There is even a fun train! Not what I wanted out of a supposed traditional Greek Island. The private beach is not private and very busy considering the hotel was half empty. It was all a bit scruffy with tatty furniture and the sea was not clear blue. Bit disappointed so we stayed by the pool. There is no pool side service so you have to go to the bar which is fine for drinks but if you want to eat you have to go to the restaurant. We have travelled all over the world and stayed in many 5* hotels and I found that this hotel does not really anticipate the needs of the guests and we had to ask for everything, more than once on a few occasions. Our toilet got stuck on flush and we had to wait 4 hours for them to fix it having rung reception 4 times. The staff are very friendly but need better training. Marina at the bar was wonderful and will create fantastic cocktails some of which were very strong! We enjoyed our week relaxing by the pool but we wont go back again as the island just didn't have what we were looking for, much prefered Santorini or Samos."

Holiday details

  • Travel date: 14th July 2009

Excellent Hotel

5
Brilliant
by
Reviewed 13th October 2012

"Like other people, I was a little worried about the newness of the hotel, but nonetheless attracted by the stylish apperance. There were a couple of minor issues (like the shower water drainage problem mentioned by someone else, which we were told is due to be fixed but no big deal, just irritating) and the price of cocktails (you can take advantage of happy hour at a couple of bars 400 metres away), but overall we thought the hotel was excellent. The rooms are very stylish and spacious, with sea views and plenty of privacy, and are discreetly cleaned each day. The big surprise was the food, which was superb, if not exactly authentic Greek. The staff were also faultless and charming, and the location to the lovely beach is ideal. Having travelled around the island, I would also say that Golden Beach is the nicest area for a relaxing holiday as well. If you want to party there's not much going on, but if you want to relax in stylish and sophisticated surroundings adjacent to a great beach, this is hard to beat. I will definitely try to go back..."

Holiday details

  • Travel date: 22nd June 2009

Lots of plus, but sadly many a minus

3
Average
by
Reviewed 18th December 2012

"We booked a week at the Alexandra Golden Boutique Hotel at the end of May 2009 through Thomson's. The Hotel is brand new; we were the third week that it had been open. Lets be positive and give you the plus first: 1. Position is excellent, just 30m to a fantastic sandy beach in a quiet position. 2. Hotel looks great. Unusual colours and lay out; it is based on either side of a river. 3. Staff are, in general,lovely. Especially the restaurant crew and the young lady in reception. A little naive and under-trained for a 5 star hotel, but always happy and willing. 4. Bedroom looked very impressive upon arrival. Great colour scheme and a balcony overlooking the sea. 5. No children! Sorry if that offends, but it was advertised as such and on this occassion it was. Anyway the hotel is not really suitable as a building and could be very dangerous for youngsters. 6. They serve an excellent breakfast from 8am through to 1pm....yes 1pm! 7. The Chef....lets hope he stays. The free upgrade we got for May meant a four course evening meal was included. Very impressive. 8. Thassos is beautiful. Very quiet & green, with some brilliant quiet beaches. Hire a car and explore, this is old style Greece. Minus: 1) The stunning showers in each room look fantastic and gave a great shower. Unfortunately due to some bad design, they flood the bathroom. The drainage hole in the middle of the bathroom floor for emergencies was the highest point!!!! Get rid of the bath (pointless as you cannot have a bath as no taps) and make the bathroom into a wet room. 2) Cleaning staff did not have good training. Yes the rooms were very clean, but the wonderful bedcovers set out to impress on arrival were just dumped on the floor for the rest of the week! Shampoo, soap etc was not replaced as used. (I know this supply in generally is not gauranteed in hotels, but this does claim to be a 5 star one.) The time of cleaning varied each day....one day they tried to clean the room at 8.30am (we were still asleep!), another day it was still undone at 3pm! 3) The swimming pools are not for swimming. They are dipping pools. The look lovely and when the temperature is in the late 30s in August they will be a wonderful relief. But they are no use to somebody who wants to swim to keep fit...3 strokes and your across at the deepest widest point. 4) So why not swim in the sea? Well, not sure if this is all the time, but when we visited there was quite a few rather nasty black/orange jelly fish. (They have anti venom in the hotel!) OK to paddle when the sea is calm, but you don't want to dive in and just swim without seeing where your going. 5) Kettles. Knowing that some hotels do not put kettles in rooms, I emailed ahead to ask. I was assured that if I requested this when we arrived it would be no problem. Unfortunately upon arrival nobody knew what a "kettle" was! 6) Spa. What Spa? The hotel was advertised as having a Spa on site. When we arrived it was still being built. We were told it was opening on Tuesday! We saw a price list and charges we anything up to twice what you would pay at a good spa in the UK! 7) Prices of drinks. Cheapest bottle of wine almost £30 (not bad though to be fair), Gin & Tonic £7, basic coffee £3.50, etc Ok its "5 star" but it was too high in general. Almost everyone was going to the local supermarket where a whole bottle of gin was only £10! If they sold their wine at £15 to £20 a bottle they would sell so much more. 8) The sound proofing between bedrooms was a tad thin, we could often hear other peoples TV, but at worst we could also hear........well you work it out! 9) This is the big one. THE HOTEL WAS STILL BEING BUILT!!!!! We were told only 28 of the rooms were so far open. That said the shell is complete and it does not look like a building site, but one morning a very loud drill started work at just after 8am!!! The management tried to make the builders be subtle, but when you are just dozing off by the pool at about 3.30pm and drilling and hammering starts a few feet from you...... 10) No "instruction" books in the rooms. If full instructions were given verbally no problem, but we were given the keys and pointed to our rooms. Feeble excuse about printers and languages given. 11) Sheets that fit the mattresses would be good. They were too small, within minutes of going to bed everything was untucked....or am I that much of a fidget? 12) The manageress, a lovely lady but she should take more responsibilites for the situation. Whenever we, or others (there were lots of them) complained she would come up with an excuse or blame the owners or the builders etc. This is a 5 star hotel, alledgedly, customer do not want excuses. Sounds like we had a rotten time doesn't it? Well no we didn't, we had a fantastic week. But this was probably due to the weather, 6 out of 7 days hot (not bad for Greece in May) and we went with close friends (still are surprisingly!) and we just laughed all week....it actually wouldn't have mattered if it had been a full blown building site! Would we go to this hotel again? Yes we probably would, but not for at least a year, until they iron out all the fairly small problems.....and only if the Chef and the restaurant staff are the same! If they want to call it 5 star they need to up the game a bit, as it stands its just about a 4 star. If you don't want to pay the hotels high prices on extras, there are some excellent small cafes & bars a few minutes walk away......although be aware of the strange coloured free shots they give you......ho hum!"

Holiday details

  • Travel date: 9th June 2009

Very nice !!

4
Good
by
Reviewed 18th December 2012

"Stayed at this hotel for a week at the end of May. Rooms very clean and spacious, we had a junior suite. Food very nice, only ate in the restaurant one night, as we liked to try different restaurants during the week. Hotel only opened in April so very clean, my only grumble was the price of drinks in the bar, very expensive, not many people in the bar at all, its better to have a 5 minute walk up the road and pay much less. Hotel has 2 pools, one lovely blue one which we used, and one brown one which I didn't particularly like, it was supposed to be like the sea ? why bother when the sea is only a 2 minute walk ? All the staff are polite especially the breakfast waiter Gregory !! Would definately go back again, but drink elsewhere on a night !"

Holiday details

  • Travel date: 5th June 2009

Lovely hotel, lovely staff, lovely location, but 5* it is not.

4
Good
by
Reviewed 11th December 2012

"Stayed at this hotel for 2 weeks in May. Hotel very well decorated, very clean, very tidy. Staff all very friendly. Location was great, 5 minutes walk from Golden Beach, 10 minutes from Skala Potamia. Wasn't very impressed with the food. Obviously well cooked, but not very Greek at all. Despite being Half Board, we only ate in the hotel one night. Breakfast was good, but not much variation day on day. Although the hotel is officially 5*, it has a long way to go before becoming an actual 5* in my view. Don't get me wrong, it was all very nice, but not 5* service. Nice rooms don't make a 5* hotel. The price though, was very reasonable, so you certainly get value for money. No real complaints, we very much enjoyed our stay and would have no problems at all in going back there, but a luxury hotel, it is not."

Holiday details

  • Travel date: 4th June 2009

Great time in a real 5 star !!!!

5
Brilliant
by
Reviewed 14th October 2012

"I came with my husband for honeymoon here and we had a great time. Its brand new hotel and we was afraid because new hotel maybe its not ready or so... its a real 5 star .... we stay in a maissonete suite with private pool and a jaccuzi in our bedroom ... as well a big kingsize round bed. all staff was exellent proffesionals and the food is real gourmet food never eaten bevor in greece so good ... we both can reccoment it to all couples old and young with out a second thinking ... next year we will make our 1 year anivers. there ... Evi & thomas"

Holiday details

  • Travel date: 21st May 2009

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