42 Traveller reviews from Holiday Watchdog
"Just returned from a 10 night stay at the contessina
I really can not fault anything about it the staff really helpful and friendly local to all restaurents and bars also the beach It was my daughters birthday and we
returned to our room she received a card and a bottle of wine from the staff at the contessina. The cleaners work really hard and it is spotless I think the cleaner must have told management about my daughters birthday after seeing her cards in our room how lovely is that.
Wonderful holiday wonderful hotel would definitely return!"
- Travel date: Tue 9th of August 2011
"just returned from a 2 week stay in the contessina and was dissapointed with the way staff treated the customers. there was a wedding party in the hotel and there were other members of the wedding party staying at different hotels and coming to the contessina to meet there friends, they were complaining that there were sunbeds with towels on and the staff took them off and gave them to the people from the other hotel. the people who had left towels on the beds had been using the beds and had gone to lunch, and when they returned there was no sunbed for them. i think this was totally out of order as people had paid good money to stay there and in my opinion should have priority. if it would of been my sunbed i would of kicked up a fuss. there was no entertainment in the hotel as advertised, when i asked the rep why she said that people wouldnt come back to the hotel in the evening and pay the bar prices as the drinks where much more expensive than in many other bars. it was also reported when i booked my holiday that all rooms had been refurbished which was untrue. we had a room with 2 single beds in and a old campbed for my son to sleep in with a old army blanket. which we thought was normal until we got talking to other people and was informed that the refurbished rooms had a double bed and a proper single bed. the bathroom was also very small, if u sat on the toilet your feet was in the shower tray, so you had to sit at a funny angle when on the toilet. needless to say wont be going there again."
- Travel date: Fri 30th of July 2010
good but not exceptional
"The main asset of the hotel is the excellent staff,the girls on reception are friendly and helpfull.
The rooms are kept spotlessly clean by soldier ant like army of cleaners.At night there is a quiet and friendly atmosphere around the bar area.
Some rooms have yet to be refurbished,they are still ok but not of the standard of the refurbished rooms.
If you get a room at the back of the hotel take some earplugs (unless you are a deep sleeper) as there is a nearby cockerel who starts crowing around 3.30 am.
7 euros a day for air con,some hotels in the resort have air con included in the price .
TRIPS- Best trip,tutle and caves trip.
RESTAURANTS- best local restaurants,the Old Village and the Med."
- Travel date: Sat 24th of July 2010
"Anyone who raves about this hotel is easy pleased. The rooms are nothing like the photos they're shabby,as for views take your pick, concrete wall, public staircase, pylon, tacky gift shop or the pool. We arrived at 05:00 after an all night flight. Our room was still occupied (I found out later)after much protest we were put in room 613 a sweltering hell hole and I mean hole. It was a cupboard. We were told at 08:00 3 hrs after arrival that the room was temporary and to come back after breakfast at 10:00. Too exhausted for breakfast we just managed coffee. At 10:30 we eventually found out the room we should have checked into was still occupied and that's when I'd had enough. Eventually we got a "passable" room but our holiday had started with upset and anger. They did try to make it up to us with a bottle of wine and a late check out on our last day. Other downsides No fridge or air conditioning unless you pay extra reception staff can be snotty if you complain. Upside cleaners worked tirelessly to keep everything clean and tidy. Sorry all in all this hotel big no no for me."
- Travel date: Sun 13th of June 2010
best of the best
"We have just returned from a week stay at this fantastic hotel i only wish now we had booked for longer.
The staff were very pleasent expecialy Rosa on the reception desk and Leo (mad as a hatter) on the bar.
The pool area was excellent always clean and tidy as i would say the same for the rest of the hotel the cleaners never stopped.
The Breakfast was good though some people were moaning that it was same old thing but what else can you do with a breakfast you have the choise of continental or english
The location was great very close to a smaller beach but we were able to walk along at low tide to a much larger one.
Car hire is very good and they are always looking to do a deal most of them will give you a quote in writing with all the terms and condition for you to take away befor you book.
I found all the people very frendley iwe were never intimidated to go inside any of the resteraunts if you say no they understand and wish you a good night.
as we stayed in this hotel mid May we found that we did not need the air contitioning so i will say try first ans see it could save you 5 euro a night or 7 in high season"
- Travel date: Fri 21st of May 2010
It was OK - but it isn't as good as the reviews suggest!!
"My daughter (21)and I have just returned from 11 days at the Contessina Hotel (bed and breakfast) in Tsilivi - our first trip to Zakynthos.
I read all the 'wonderful', 'fantastic', 'best holiday I've ever had' reviews before we went and thought we were in for a really great time ... it was 'OK', 'fine', 'clean' - but not really worth all the raving!
The good points: The hotel is very clean and the refurbished parts are very nice. The breakfast is OK for Greece, there is the usual cheese, ham, toast etc, but they do try and give at least a small selection of hot dishes (sometimes bacon, sometimes sausages - although of the Greek variety, which are fine if you like them). The coffee is good, the 'orange juice' is very watered down orange squash. The staff are very helpful and friendly.
The downside: If, like us, you want air-conditioning, a fridge and safe deposit box, then beware. Take extra Euros, because for 11 days it will set you back 140 Euros, which is far too expensive. The fridge is absolutely tiny - only enough room for a couple of bottles of water. This should be added into your spending calculations, because it does take quite a chunk of money on your first day!
The hotel is off a side road with no views (sea or otherwise) whatsoever - unless you include the rather attractive electricity pylon and derelict building that we 'enjoyed' for eleven days!! That was after we had been offered a ground floor, old-style room which was extremely dark, shabby (80s style)and with a view of two large trees completely blocking any view from the balcony other than a children's plastic slide and a bit of scrub land to the side! I asked to change and was offered a refurbished room with a balcony 3ft from a very large concrete staircase - again, no view (unless you like concrete!). Had to go back to reception again and was offered a room with a 4'6" cranky iron bed. My daughter loves me, but not enough to share a small bed for 11 days!! By this time the receptionist was clearly fed up with me and I was told I could not keep complaining(!) and so settled for a double bed and a pull-out bed for my daughter, who is 5'8" and not a small child, which is obviously what the pull-out bed was designed for!
The room was at the front of the hotel overlooking the street, the electricity pylon (large), a tacky gift shop and a derelict building. It was obviously noisy as it overlooked the road and even the double-glazed patio doors didn't block off the noise - thank God for earplugs!
I spoke to quite a few people who had all experienced the same thing. They had also seen the lovely photos of the rooms on the web sites and were very disappointed and had asked to be changed - so it wasn't only us!
Tsilivi itself is quite commercialised and 'touristy' - don't expect too much of the 'real Greece' here because you'll be disappointed. If you like to watch X-Factor and English football in every bar you'll love it.
Beware the boat trip round the island! When the other reviews say it's boring, they are not exaggerating!! Eight hours (9am - approx 5/5.30pm) looking at rocks, rocks and more rocks whilst sitting on hard wooden benches cannot surely be anyone's idea of fun!! To add to insult, if you want an ice cream while looking at the rocks it will cost 3 Euros each. The advertised 'barbecue' consists of one of the crew cooking at the back of the ship - we didn't have it, but I heard one lady say it was really bad, although the rolls were OK.
You do get to see the 'shipwreck'. This is actually a very rusty old tanker ship which grounded on a beach 26 years ago. Each to their own, but I could probably have lived without seeing it!
Thomson Round The Island Boat Trip - was OK, but as Zakynthos is very small and has little to see (apart from rocks and olive trees), it wasn't really worth the money (reduced to 33 Euros each low season). You see two churches, a 2000 year old olive tree (though to be fair, most people were so bored by this time they didn't bother to even get off the coach!), a wine factory (nothing to be said about it really), and a tourist gift shop selling stuff you could get anywhere else for less money. All in all, not great.
You can get all of these trips elsewhere along the street for far less money.
So, would we go back to Tsilivi or anywhere else on Zakynthos? No.
Was the hotel as wonderful as described? Not really, there are far nicer hotels/self-catering in far nicer places.
Kefalonia is a far nicer, prettier island - as are Corfu and Rhodes (Pefkos).
Avoid visiting Laganas like the plague unless you like strip joints and McDonalds!!"
- Travel date: Wed 14th of October 2009
Best holiday ever!
"Booked to go to on holiday, was told Zante,Greece was a beautiful place to go, loads to do, see and beaches were great...what more do you want? Searched and searched before we went and found some good trips to look for when we got there. Came off the plane and was a bit unsure as its not got much of an airport, basic thats all. Got on the coach and within 20minutes we pulled up at our hotel in Tsilivi. Id never been to Greece before but what can I say? Its beautiful! Hotel was Contessina, the most cleanest, professional and friendly. Was given freshly squeezed orange juice when we walked in and then took to our room. Rooms are perfect size, lovely and airy, clean, well decorated and modern (alot different to the brochure- they seem a bit dated in that). Pool really clean, child and adult friendly and loads of sun loungers. We dumped our stuff and went for a look around,
looks a bit quiet through the day but its really nice, brillant at night loads of bars and restaurants all family friendly. Went to a different restaurant every night the food was fab didnt have a bad meal all holiday! We didnt get pestered once! Contessina (not hotel) restaurant being a favourite (candlelight, music, great staff, the works).
Beaches in Tsilivi are beautiful, clean and the sea is clear and really warm.
Trips - Shipwreck boat trip with Mythos Travel is a must! Absolutly amazing day out at 8am back at 8pm! Kefalonia by coach is gr8 to if u like to see things, beautiful island. Hired a car for 2 days went all round the island, get a boat from LAGANAS for 10euros and go and see the turtles it made my holidays there amazing creatures. What can I say, we did so much and saw everything and would recommend Zante to anyone. Best holiday Ive ever been on!"
- Travel date: Mon 14th of September 2009
Fantastic Yet Again
"We have just returned from the wonderful Contessina Hotel.This was the 3rd visit.We stayed for 11 nights.We cant fault the Hotel.The staff are so helpful on reception( Diana and Rosa )The Hotel is spotless, The bar staff are very friendly as are the breakfast staff. The maintenence man also does a great job.On return we booked for next July and cant wait.Simply The Best."
- Travel date: Wed 29th of July 2009
"We have just arrived home from a superb holiday in the Contessina Hotel. The hotel was spotless and we could not believe how dedicated the staff were in their work. Whilst having our great breakfast on the last day we noticed 3 staff on their hands and knees scrubbing around the pool area and that will give you some idea of how clean this hotel is. Our room was lovely just the right size and every convenience we needed.
The only downside was the amount required for purchasing the air conditioning etc, but this was the same all over the island.
We would also like to mention the lovely receptionists, Diane and Rosa who were very friendly and very helpful."
- Travel date: Fri 26th of June 2009
could not fault
"22nd june 2009.
Just returned from the most freindliest and clean hotel I,ve ever had the pleasure to stay in. Room 311 over looking the wonderfull pool and bar area,had all my wife and I
Required, cleaned every day. a pity our hospitals didnt have the same cleanliness.Tsilivi is wonderfull and people very warming. Please use this hotel you will not be disappointed.
THANK YOU ALL THE STAFF. love John and Lilian xxx.
62 and 63 years young from Wales."
- Travel date: Mon 22nd of June 2009
"We have just returned from a fantastic holiday in Tsivili, this was our 3rd stay in the resort and our 2nd stay in the Contessina Hotel - what a fantastic place, the staff are wonderful nothing is too much trouble (Nikos and Ileos the bar men are fab - our two children fell in love with Nikos!!) The reception staff speak excellent english and are so helpful, Diane and Rosa both were brilliant. The hotel is under refurbishment, we stayed in one of the newly refurbished rooms which was a lovely treat. The only thing we were shocked at was the price of the rental of a fridge (we needed this for our baby's milk thou) and also the air conditioning which was $7 euros per night (expensive as we stayed for 10 nights) Still this hasn't put us off and we will be returning to the Contessina again next year!! There are lots of bars and restaurants on the doorstep and also the beach is a few mins walk away, perfect location! The restaurant 'Menir' (come out of hotel main entrance and turn right heading towards beach, it is just after you pass the Planos Hotel on right hand side) this is fabulous for food and drink and very reasonably priced compared to some of the other restaurants on the main road - def recommend as fantastic for a good cheap meal but fab quality and service! We ate there a few nights - tsivili a lovely resort for families and couples, so relaxing and people very welcoming - we can't wait to return. The MOORE Family x x x x x x "
- Travel date: Fri 5th of June 2009
had a brill time hotel best we have ever...
"had a brill time hotel best we have ever stopped in . nothing is to much trouble for the staff they are a credit to the hotel. very clean rooms are done to a high standard look forward to going back.tsilivi its self is lovely the local people are very freindly and make you feel welcome. this as to go down as one of our favourite places would recomend anyone to try it.
- Travel date: Thu 25th of September 2008