9 Traveller reviews from Holiday Watchdog
Wonderful hotel and service!
"We had such a good time, although the weather wasn't great all week (October). This hotel has an official rating of 3* plus, but I'd say it's 4* for sure! Amazing location, beach front, lovely, spacious, clean rooms, great food. we came with our 2 little kids and it was great as they have 2 little playground areas there and a kiddie pool, so it kept them occupied. We had a family apartment which was spacious, with a separate room for our kids, both rooms have TVs, air con, spacious wardrobes and balconies. This hotel is cleaner than some other 4* hotels I stayed in in the past! Reception staff do a great ob too - never too much problem to help and ave a friendly chat. I've been wondering what to put in y 'dislikes' but as much cheesy as it may sound - I can't think of anything!! I guess it could have been a bit more busy in Lasagnas, but we went first week in October and everything was pretty much closing down or had been closed already. Even if you go in season, this hotel is about 10 minutes away from the main clubbing strip, so it's a great spot away from all the hustle and a perfect location for families or anybody that is not in Lasagnas for clubbing adventure!
Special thanks to Sia and Fisil who worked at the hotel and were very friendly and lovely!
- Travel date: Wed 16th of October 2013
Terrible hotel manager
"Don't worry if you've booked already, rooms, food, position etc is fine and you'll have a good holiday. While we were there the manager had a large party of friends who were reserved the best tables all week, I was asked to move off the beach as I spoilt her view of the sea!!!! Then they had a huge wedding party in on our last night and we were not allowed around the pool or seaside area. Shocking service, terrible manager but nice hotel! Don't go on the big boat trips - packed like sardines and expensive."
- Travel date: Tue 17th of July 2012
Good location, clean and friendly
"I've been there for a week long vacation in July. The hotel has a great location, directly to the sandy beach and close to the Laganas city centre, yet far enough to avoid all-night party noise. The stuff is very friendly. I was pleasantly surprised by the food in the hotel. I have been to another Greece Islands (Rhodes and Krete) and the food in hoteles there was rather uneatenable. I have had all-inclusive in Galaxy Hotel and I Have to admin that they had best food in hotels in Greece I have ever eaten.
The hotel is also very clean. I can recomendt it."
- Travel date: Fri 15th of August 2008
"We stayed here all inclusive in August 2007. Very hot and busy. The location of the hotel is excellent right on the sandy beach front . It is only a few mins walk to the centre of town and the night clubs, this hotel is far enough away to not be bothered by any late night noise.
The hotel had mainly Dutch guests but it didn't matter they were fine to get on with. A lot of small kids here with a Dutch kids club.
The pool area is a bit small and crowded in high season and not much room between beds, plenty of space on beach though.
The staff were ok and room clean, some more modern than others.
Food was really good for a 3* AI .Good choice of meals at all times. and drinks were ok too.
The resort is great if you are young and looking for lively nightlife but it also caters for young kids during the day with the sea being very shallow, warm & safe.
I would probably return to this resort but not this hotel."
- Travel date: Fri 28th of March 2008
Fantastic Hotel , been twice, kids and adults loved it !
"This was the second time we have been to this hotel.
We first went in 2005, our kids are now 12/13 (girls). We all had a great time at this hotel, the food is great and a very wide variety, you can try local food or if your kids are younger or the fussy type(!) there are the obligatory fish fingers and chips and all the ice cream they can eat. The benefit of being all inclusive is that you can try anything and everything if you so wish.
The hotel is clean and tidy and staff pleasent and friendly. Range of all inclusive drinks was good. The only downside i would say is the evening entertainment, being May we went down to the pink panther club on the main laganas strip which was great - but not so sure lagans strip would be great for kids in july and august later on in the evening, as i suspect the entertainment at this time of year would be more adult orientated. Having said thats its a lovely stroll along the beach past several nice restaurants and a nice stroll back with a KFC at midnight !
We love this hotel and wouldn't hesitate to go back again.It is in a great position and very good value for money."
- Travel date: Thu 10th of January 2008
Best holiday ever
"I have just got back from a week at this hotel and i have to say i loved it. There were only 2 things i didn't like - there wasn't many English people there but i expected that and our All Inclusive finished at 11 while the Dutch got to drink till later a bit unfair!
The location was just fantastic right on the beach, a short walk to shops an bars. The room was clean, tidy, decorated nicely. Hotel facilities a little basic but thats how it is in greece the pool was nice, with pool bar right next to it so great for sun bathing all day. The staff were nice and friendly the entertainers were lovely girls i had a giggle with one of them. The barmen were polite one imperticular was very friendly and talkative and one was a bit grumpy, an older man. The food was all nice something different each day good quality, i am a very fusy eater and i had no trouble with the food. It was lovely and peaceful too. It was just beautiful.
So overall a very good holiday i can't wait to go back next year an hopefully take my friends more english people need to go there that would make it perfect!!!!
Zakinthos is the most beautiful place i have ever been to."
- Travel date: Fri 21st of September 2007
Nightmare face to face
"I turned back home abosolutely frustrated a tired from the stay in this hotel. We stayed there in 3.8.-14.8.2007 following the offer of travel agency which presented this hotel as ****, all incl., delicious food and great place to have a rest and recharge yourself.
Nothing was truth.
Thanks God that after several escalation to the hotel mgt we moved from the room No. 18 which can be easy called a jug (ground floor room, no window, only balcony doors shined by shutter, lowered ceiling, no ceiling lighting, oriented to sunny and dusty parking, with noisy and hot A/C ventilator on small balkony terrace and noisy A/C machine inside the room blasting the air directly to children extra bed).We were offered to move to the 1st floor room, where we have got the daylight and feeling we are saved, really absolute minimum to not cancel the stay.
The hotel is divided into 3 parts, 1 old when we stayed and 2 more modern but used exclusively for the clients of Dutch and German TAs. No chance to get there.
Presented delicious food is really standard of 3 stars hotel, do not expect any fish (only fillets), suvlaki or sea fruits. Pancakes were not fresh, panacota made from milk, no wine grapes, served wines and beer as really swipes.
Simple lunch buffet available at pool bar area starting at 12:30, i.e. in the biggest heat under several umbrellas. My child nearly collapsed every day. No service for dirty dishes, do it yourself.
The pool area was poorly cleaned, dirty sunbeds, overflowing baskets, butts, snuffled napkins...
The room was very simple and it was necessary to relocate the extra bed of my child to keep her healthy. You cannot sleep with A/C switched on due the the noisiness, but you cannot open the balcony door due the noisiness outside. Big dilema.
Two good things: no moskytos, fine bed quality.
Nearly for whole stay we have got some English rowdies in our neighbourhood. Young English people like Laganas very much, but the hotel mgt should decide to whom it wants to addres the service and safeguard some comfort standard during the night.
Laganas is absolutly lost place for the turists which are going to stay in life but not aggressive summer resort. Laganas looks more like South American resort than a Greek one. Faliraki in Rhodos is a pious place compared to Laganas. The Greeks destroyed this place not only for the poors turtles,but also for all people with some minimal sense for living environment and good mind.
The island is nice, especially West and North. You can make some nice trips to to tavernas, villages and rocky seaside.
But in Laganas and in general in Zakynthos I did not feel the famous Greek friendliness and hospitality - the first time for more than 10 years travelling to this Greece and the islands. Strange feeling. OK, no more Zakynthos."
- Travel date: Wed 22nd of August 2007
Excellent food, clean room but...
"Stayed in this hotel second week in September. Been to Zakynthos before and the beach is worth it. The hotel itself was exceptionally clean, the chamber maids are excellent, all in all everybody is nice.
However, one or two of the bar staff need to learn some old fashioned manners, one in particular with a boldish head, over 30s I would say, was exceptionally rude - but perked up when he thought he would be getting a tip due to the fact we were due to leave at the end of the week. In fact, had the nerve to ask.
Now, the hotel manager is great but ladies if you are going without your husband be weary of him he is a typical mediterrean man thinking women are easy the persistent inuendos gets very boring and annoying to be honest.
As with typical greece you have to be careful of the flow of shower and bath water as it raises the water through the bathroom drain. But our drain flooded a few times but the reception staff asked one of their housekeepers to mop the floor and maintenance checked the drains, so they are polite and prompt if any minor problems.
All in all this hotel is a traditional beautiful greek hotel and an enjoyable stay with lots of English speaking channels during the evening until early hours of the morning."
- Travel date: Tue 31st of October 2006
Laganas, Zante - Galaxy Hotel
"The galaxy hotel is a nice hotel, with great food and a great pool. However, it is mainly for German not the English. If you are a young person who wants to meet other English people, then other places such as the Cactus Apartments, Jimnys Apartments are other good places near the centre of Laganas.
Laganas is a lively resort, the night life is hetic after 11pm till 6am. The best club is Rescue, which plays a good selection of Dance, RnB and Old Skool.
The waterpark is not the best - with only 8 slides party people you may spend the day sleeping at the waterpark!
The weather is extremely hot at the moment - it was 40c yesterday 21st June 2006.
Laganas has really nice beaches, and apart from Galaxy hotel is full of young lively English.
although Galaxy hotel will be a great place for couples and families who just want to be based at the hotel for the holiday duration."
- Travel date: Wed 21st of June 2006