60 Traveller reviews from Holiday Watchdog
"we arrived at the hotel 7am, were abit put off by the way the staff treated us, we since found out the had been at work since 6 o'clock the night before and were very tired. we were checked in as soon as we got there and taken straight to our rooms by the security guard. i was very worried before we arrived, as i had read some bad reviews on here. the rooms were abit small but we could live in them for 2weeks, we had air con(50euros a week) ,tv, fridge, and a nice bathroom so we wer very pleased, i was actually relieved :o) and the maid cleaned them and changed the bedding and towels everyday-as long as you leave your key at reception. we spent most of our days by the pool or at the beach as the weather was so hot! they had 2 big pools and 2 small pools which were nice and clean and we saw the pool man cleaning them every night. after a few nights out on the strip we decided to stay in the hotel bar one night which is where we became friends with dimitris he was very friendly and gave us loads of free drinks obviously we repaid him with drinks and cigarettes but he was very kind and saved us some money :o) we also made friends with another guy behind the bar - alex we all had a good laugh and we ended up having a few drinks before we went out and when we came in every night after that. they had a bbq every saturday(15euros each) with all you can eat and some entertainment which was a bellydancer it was quite good although 1 of the 3 dogs that the manager owns didnt take very nicely to her and kept barking at her which made everybody laugh. the manager was a very friendly guy he gave my boyfriend his cap when he had sunburn on his head and gave us some free drinks as we were lay at the poolside. although he could be very funny towards the end of the night but we put it down to tiredness. the day we were leaving we had to be out of the hotel at 10-we wernt sure if it was 10 or 12 but we left at 10 anyway, this was the only bad day we had as our flight wasnt till 7am the next morning. we stayed in the hotel all day in the bar area watching a film and reading are magazines we bought from the shop there. i have to say we were glad when the bar opened at 6pm as dimitris and alex cheered us up from our long tiring day. we will definatley be going again next year as we had such a fun time and i wouldnt listen to any of the bad reviews on here, it only makes you worry when i dont think ther is anthing to worry about at all."
- Travel date: Sun 2nd of July 2006
"we booked are holiday package with thomas cook in may, to stay in alexander hotel. When we read some rewiews about this hotel i was a bit wary as all the reviews were mixed. When we got there the island its self didnt look all that, Alexander hotel is a great hotel. the staff are really friendly. the rooms are basic but get cleaned and new sheets everyday which is good, the hotel is clean and tidy. The bar is open till 8am every mornin but you cant hear it from your room! it is a great hotel and lively, it has daily activites including water arobics etc. It has a games room which is good and 3 pools, the pools were very clean. the majority of people we met this year was staying at alexander as it is the biggest hotel on the island of zante, it had 175 rooms. The hotel is very safe and NO-one staying at the hotel is allowed to bring people back so its all good. i am definatly going back to this hotel next year and i would recommed it, there was groups of people stayin in this hotel, couples and fmailes with young children.There is things to do for the children, but It can be noisy at night, as people do tend to get home between the hours or 3-9am as the clubs close at 4am 7am and 8am."
- Travel date: Thu 13th of October 2005
Clean but extremely noisey!!
"When we arrived we were very pleased with the hotel, as we were a little worried after reading some negative comments about this hotel on the internet. However, the problem we did have was on several nights, we got woken up by really loud, drunken youngsters running up and down the corridors and knocking on our and other peoples doors!! Now we totally understand that people are going to get loud and come in to the hotel in the small hours of the morning but this one night/morning we experienced was horrrible!! The 2 guys and 2 girls from the room next to us decided to extend their drinking evening from the outside bars to continuing it back at their hotel room, so from 1am to 7.30am!! we had non-stop loud music blasting, they got over the balcony and smashed up our patio chairs! They even started running their bath tap to try and flood their own room!!!!!!!!!!!and they were running around on the roof ledge outside our room!! They just reminded me of a bunch of wild Gremlins!! Honestly, it was really awful and the staff were rubbish with dealing with the incident, and when we, along with others complained about it to the chap at reception in the morning, he just couldn't be bothered and didn't even want to tell us what time the manager was back in so we could complain to him!! Definately not a hotel for young couples - we like having a good laugh and getting drunk ourselves, but this hotel was far too much, it was unbelieveably noisey and the fact that most of the corridors are tiled and only have a small area of carpet just amplifies the noise of drunken "gremlins" screaming and running even more!! So for groups of Lads and Ladettes its gonna be fine, but for young couples who do want at least 5 hours sleep ITS DEFINATELY NOT FOR YOU."
- Travel date: Mon 12th of September 2005
Alexander is fine.
"Despite some comments about this hotel, Alexander is perfectly ok. If you're young, on a budget and up for a laugh then Alexander is great. The staff were always helpful and it is in a great location. It seemed to be where the majority of people stayed. The late night bar was particularly good after a night out."
- Travel date: Mon 29th of August 2005
Didn't want to come home!
"Stayed in the Alexander for 2 wk at the end of july 05 and had a fab holiday, so much that i didn't want to come home and will certainly be going back next year. Rooms are basic but have everything you need. It has 3 swimming pools with the new main one having a young and lively atmosphere, the entertainer Mike is fantastic and sets up a daily water activities, as well as a greek all you can eat and drink BBQ on a saturday night. The hotel staff and reps were really friendly and welcoming and sorted out any problems we had straight away. Met some great people and can't wait to get back there next year."
- Travel date: Mon 15th of August 2005
"i have to say that after booking my holiday last year i looked up the alexander hotel and read some of the reviews which were not really the best! i was a bit worried about staying there to say the least, but when we arrived we were checked in quickly, all the staff were polite and helpful and our room was clean and tidy. we didnt have any problems while we were there and although this isnt a 5 star hotel it suited us just fine,so much so that we are staying there again this yr!"
- Travel date: Mon 13th of June 2005
Great Hotel, Great Place
"I had a great time at this hotel, the people were lovely the view of the pool was lovely. The food was great i am now about ten pounds over weight. The weather was great and i am going back next year."
- Travel date: Thu 26th of May 2005
"I went to this hell hole in 2004, although the clubs and bars were amazing,the hotel was a disgrace. As soon as we arrived we were met by a man with hardly any manners and a mullet. We proceeded to call this man 'Mr Majeka'. Oor romms were disgusting and we found someone has punched holes in our bathroom door. Our firgdes were warm and the shower was cold and had a yellowish tint. Although we complained to our rep, the staff of the hotel were still rude. Theswimming pool had dead animals floating around the surface, and used condoms were scattered over the sunbeds. I am appalled at the bar staff's attitude towards women, it was disgusting!!!! On the final day the manager retained our suitcases as he thought it would be 'fun'! We did not find this amusing and our reps had to seduce him to get our suitcases back. I am horrified at the extent of the treatment at which me and my chums were subjected to. I f you are thinking of staying at this hotle please be prepared for vast amounts of abuse, mistreatment and non-snity driniking water. To top this all off, on our departure of the hotel we were blamed for the damage done to the door, and has to pay 300 euros for its repair. I am utterly disgusted to this very day. I would very much like the manager to contact us if he disagrees with any of our comments."
- Travel date: Sat 19th of February 2005
been twice and loved it!
"been twice,august 2002 weather great, family entertainment good, when it was all inclusive food was great. september 2003 rained a bit, but sun was hot in daytime, still came away with good tan,Laganas nightlife very good, saw a few turtles in sea, bit scary, going again may 2005, hoping it is still as good."
- Travel date: Thu 3rd of February 2005
Holiday from hell
"On the 20th August 2004 I traveled as part of a Sunset package holiday with Thomas Cook to the Hotel Alexander in Laganas, Zakynthos (Zante). On arrival we were appalled at the inadequate service we received and the general standard of the hotel. After the long flight we were faced with a queue to check in. After 30 minutes we were shown along corridors which resembled a prison wing to our room. After struggling with the lock to open the room we were confronted with the dark and dingy prison like cell. The ground floor room opened out on to a patio area which overlooked broken fences, rubble and unused building materials. Security was inadequate and we were forced to keep the doors closed at all times in fear of burglary.
The kitchenette was greasy, unhygienic and nauseating. The draws had rotting crumbs and the work surfaces were not fit to prepare dog food on. The bathroom was also substandard and the drains really smelt. Also the television did not work, the floors were not properly cleaned, the wardrobe smelt too musty to put our clothes in. The room was only catering for two people as there were only two outside chairs and two bath towels.
During a walk around the hotel I saw the swimming pool was dirty and the edges were covered with litter. The staff were generally not very helpful.
We complained persistently to our rep and we were told that we could be moved to another hotel for an additional fee. We asked the representative for a price as we were not willing to stay in the hotel for any longer than was necessary. After phoning the headquarters the rep told us we could move free of charge to another hotel.
During our holiday at the second hotel we were told that we would have to vacate our rooms at noon on the 26th August in advance of our 7am return flight on the 27th August resulting in another day of our holiday being lost. Apparently this is Sunset holidays policy!
Basically if you donât have any standards you might like it. If we didnât change hotel it would have definitely been a holiday from hell!"
- Travel date: Tue 31st of August 2004
wouldn't stay anywhere else in zante!!!!
"reading some of the reviews i felt i had to give the alexander a true review not from someone who's fifty going to a resort like laganas often compared to lively places such as ibiza, magaluff etc and expecting a quiet holiday , i have been to zante 5 times and absolutely love the place!! 4 out of the 5 times i had been i have stayed in the alexander and can honestly say i wouldn't stay anywhere else, being with a large group of girls each time the hotel owner immediately upgraded us to the larger rooms on the top floor without any questions or cost, rooms were huge just what groups of girls need!! rooms where cleaned out every day with plenty of towels and clean bedding, having had many bad encounters with maids in different countries i am always wary of allowing them in however they were extremely friendly, we had the same maid for our whole two weeks and it was the same maid we had the year previous she tidied everything up for us aswell as cleaning and brushing and mopping floors, she was so nice we even gave her half of our clothes when leaving, and between the 15 of us that went not one thing went missing from any room. the alexander has two pools the back one more lively with music and a bar serving food and drinks throughout the day whilst the other pool is much quieter and more relaxed if you want to get away from it all, hotel staff are all very friendly and quick to help if there is a problem, we had a bit of an issue with some foreigners in the hotel along with many other girls who felt bait intimidated we told security and they were moved within the hour! not exactly located on the strip but only a short walk to the main strip with many bars and restaurants along kalamaki road. very relaxed atmosphere at the hotel they are not particularly strict on noise and or anything allow you to get away with most things however security are there to ensure nothing gets out of hand, if i ever go back to zante (probably) i will definitely make sure i stay at the alexander every body you speak to is staying in a s*** hole an getting finder for silly things like getting a towel dirty!! genuine hotel and i feel one of if not the best in laganas!!!"
- Travel date: Mon 23rd of April 2012
"I stayed at The Alexander Hotel in Zante last August as a group of 4 girls. We booked this as our first girls holiday away and knew what to expect from this 'lively' hotel.
After reading other people's reviews of the hotel we were a bit worried at some of the comments, but it wasn't as bad as people were making out. The hotel is full of young groups of girls and boys - NOT A FAMILY VENUE.
ROOM - SATISFACTORY - Our room was an average size and we payed for air-con and a safe which is a must. The rooms had two single beds, shower, small hob and balcony outside with tables and chairs. We went self-catering and never had any problems bringing food and drinks back into the hotel. It was cleaned every day by the cleaners, who even did our washing up for us! we often left phones and money lying around and nothing was taken just put neatly on the side/away in our draws. Don't expect to get any sleep though, the noise is 24/7 and you are constantly around drunk/naked/loud people.
LOCATION - BRILLIANT!
- I really liked the location of the hotel, it was just off the main strip and to get to the strip you had to walk down a street full of bars and resteraunts. It was MUCH cheaper to drink here, getting great deals on fishbowls, shots ETC. I would reccomend 4play, a bar right opposite the hotel, offering sometihng like 10 or 15 euros for AS MUCH as you can drink till 7 in the morning. Pretty good! and you could leave and return again! They also let me behind the bar serving people's drinks - the staff were great!
This smaller bar strip was also a better place to meet people before heading into town. On your way home from a night out, the front entrance of the hotel closes and to get in you have to walk down a back ally to get there (wouldn't do this on your own if you are a girl).
POOL - The pool area was really nice, LOADS of sunbeds, there was never an issue of having to get up at 9 in the morning to secure one. Music played round the pool all day and a pool-side bar with food which was reasonably priced. There was another pool round the other side of the hotel, which we never actually made it too but that looked nice as well.
EXTRAS - Security at the hotel was okay too, 'James 007' the security guard was always nice to us, walking us back to our rooms at night to make sure we were okay. He did however wear a bulletproof vest and carry a baton around with him, apparently the italian guests were 'crazy motherf**kers'. The shop in the hotel was fine, but would recommend going just across the road as everything is so cheap.
I would rate the hotel around 6/10, it's basic and what you can expect. However I wouldn't book again with Thomas Cook as we payed Â£450 for a week self-catering and the hotel really wasn't worth this amount of money. I'd look around to get a better deal. We did see nicer hotels which our friends were staying in, but then again we also met a boy who's hotel had no running water or shower. LOL
ZANTEEEE - We really enjoyed our trip to Zante, the place isn't too big or too small and there was enough to do for the whole week. Lots of people went on the booze cruise, but after 5nights of drinking we couldn't face drinking throughout the day so didn't go on it. There isn't much point booking any of the trips with the reps because you can just go on the trip with them for free instead of paying 25 euro for a tshirt.
The beach in Zante is nice as well, hire out a pedalo for about 8euros for a laugh. Was nice to swim further out in the sea and get a tan. Sun loungers on the beach were also cheap but be prepared for people CONSTANTLY trying to sell you things - fresh fruit, bracelets, dougnuts, shoes, watches - you name it!
Eating out is also cheap, you can get deals like 4 drinks each and 2 courses for 10 euros. As you walk further along the deals get cheaper and cheap as well. There was a great cafe which did fry-ups for breakfast for about 3 euros. I would reccomend the one resteraunt on the corner of the small strip and main strip, can't remember what it was called but the food was lush! you will see it straight away as everything is in white, all the tables/chairs etc and it generally looks alot nicer than the others.
TOWN - There's lots of different clubs etc depending on what music your into. I actually preferred the bars as the staff were much friendlier and you met more people but clubs like rescue (who let you dance on the podiums and bar) and cherry bay are good. Rumours is a cocktail bar off the strip, wasn't ever hugely busy but was the ONLY place I tasted real, strong alcohol as pretty much everything is watered down everywhere else.
Pink Panthers kareoke bar was also a laugh.
WATCH OUT for albanian men who do just pick you up in the street and try and walk off with you. This is scary and does happen so just watch out for your friends as they don't take no for an answer. My friend swore at a man after he tried dragging her down the street and he then tried to run us over with his moped. HA. Also the 'cute' kids who are only around 4 years old but are made to stand on the street at 5 in the morning and try and steal from you!
Overall was a great holiday, would go back again but not next year as I want to try somewhere different. A holiday is what you make it, don't expect 5* treatment as it isn't. But it is a laugh and you do meet some great people :)"
- Travel date: Wed 11th of April 2012