12 Traveller reviews from Holiday Watchdog
"We travelled to the Paleokastritsa Studios with Kosmar, flying with Excel (Excel are dreadful, subjected to 20 hour delay for technical difficulties, again) but on arrival transported to Paleo. We have been to this location on many occasions but not stayed at the Paleo Studios before. It is situated at the start of the resort and is reached by a steep slope or steps, not good for persons with walking difficulties or the elderly. The pool area is excellent, the pool was clean and there are ample sunbeds, is is open from 0900-2200. There are ten rooms we were allocated room 6 on the first floor, the entrance door leads into a large kitchen dining area, the kitchen was basic but benefited from an oven and kettle (most unlike most rooms in Corfu), this room leads to a short hallway giving access to a toilet and shower, usual wetroom Greek style and some built in wardrobes, from there access to the bedroom which had three single beds and a dressing table, bedside cabinets etc. The balcony, again very large had a table, chairs and a clothes airer. The room was fitted with aircon at 5 Euros per day, but was in need of a service.
This room was very clean, tidy and well presented. The toilet bins were emptied every day and the towels and bedsheets were exchanged twice during our stay.
The rooms are family run and the staff worked hard to make you feel welcome. The pool bar served snacks, on many occasions there was only one bar staff serving and she could be busy at times, but the food was cheap and very well presented if sometimes a little delayed.
For value for money, cleanliness, service and location i would recommend this hotel for any Corfu visitors.
Paleo itself is a beautiful, quiet and friendly resort, and although it was peak season the bars and restaurants never seemed busy, this is not somewhere for lively young travellers but i kind of like it that way."
- Travel date: Sun 27th of August 2006
"I have no idea where we got the idea that this was a 4 star hotel, I'm assuming we got a bit confused when booking. But, we did book, and we did pay rather a lot of money (consoling ourselves that we would indeed be paying for quality) and off we went.
The bus dropped as the bottom of the drive (no room for manoeuvre due to car park actually having cars in it) so my husband dragged our case up the steep drive & then up 2 flights of stairs to reception. A Carlos Santana/Childcatcher lookalike gave us our keys (and relieved us of E30 as deposit on TV remote control) & we went up more stairs into the Black Hole of Calcutta. Having paid (even more) for a double with a seaview, we did indeed get a double but with a delightful view of a steep hill, halfbuilt house & a rubbish strewn path. We went straight back downstairs to be told nothing could be done, so we consoled ourselves with a cold beer (to see Carlos/Childcatcher putting on his coat to leave - i.e. couldn't be bothered to help us). We arrived late after delays, etc but found only the bar open & this didn't serve any snacks at all - we had to go out & get a late dinner down the hill. Back at the poky bedroom (so small that when my husband lay down in bed his feet touched the dresser opposite) we resigned ourselves to our room at least for the night. In the bathroom, there was so little space that a piece had been cut out of the door to allow it to close properly.
In fairness, we did get our room changed the next morning by a delightful lady at reception & we were happy with it. What we really couldn't understand though, is that everyone we talked to had the same issue - everyone had changed rooms! We believe the hotel tries to foist the dross onto newcomers & then tries to deter you from switching.
Anyway, we were moved, so that was good.
Next, breakfast. These are OK. If you can find a table.
Dinner is in 2 sittings, so clearly there is not enough table space for everyone. You have a table allocated at your first dinner, which you eat at for dinner every evening. But, every evening without fail we witnessed some kind of altercation as guests sat "in the wrong place". It was a shambles.
The food was OK but not 3 star & by now we knew the hotel could not possibly be 4 star. The problem is one of organisation - the meals are buffet. The is no system of queuing, so it is a stressful experience if your culture is one which involves politeness. Some meals were just disgusting. In fact anything which involved meat was fairly dire, but fish dishes were good. Salads are pretty nice but the soups were uniformly bland, vegetables overcooked & very school dinnerish & desserts generally lacking in flavour & coloured with additives banned from the UK circa 1980. The dining room staff were lovely but so overworked, so ill placed to help deal with the chaotic dining experience.
The pool bar is OK but prices very expensive & the range of lunch dishes quite unimaginative & these became tedious. These are nly avaiable until 14.30. The pool itself was lovely & there was always space to lie out. Unfortunately, you only have from 9.30 to 6.00 to use the pool & they actually take down the sun umbrellas at 5.30 (even if you are using it). Then the pool bar closes as well.
We felt the whole experience of this hotel was designed to glean more money from the holiday maker. The resort itself would be beautiful but is overcrowded & blighted by the worst kind of tourist geegaws.
If you are a very independent traveller (as we are) I would avoid the resort & really wouldn't recommend this hotel to anyone.
It needs a facelift, TLC, catering advice & mosquito repellent coils in each room. New airconditioning would help, as the current system is a bit of a bran tub on whether you get any cool air or not, and if you do, how long this lasts! You even have to pay to use the fridge in your room.
It was a good base but no more & we were very disappointed at the quality of accommodation but particularly the food. It really was atrocious overall.
In it's favour, the views from the front rooms are lovely. The hotel is quiet & the pool a great place to relax."
- Travel date: Sat 19th of August 2006
Value for money
"Hotel generally in need of a bit of care and attention. Bidet not working, mold around the bath, toilet flush runs constantly, shower kept falling off the wall etc. Everything was extra, we had to pay to have the fridge in our room switched on, pay a deposit for air con and tv.
Food over cooked and limited dining times of one hour slots.
Pool closes at 6.30 and you are asked to leave the sun terrace by 7pm even though it was still sunny til 8.30pm.
However the views from the hotel were superb and all in all value for money."
- Travel date: Sun 9th of July 2006
bit late to do a review, 2 years after e...
"bit late to do a review, 2 years after event! paleokastritsa was beautiful, came back a lot fitter then we arrived, due to steep walk from hotel to resort.
hotel looked beautiful on approach, room was ok, wonderful view, but bit shabby, and pool lounge was directly above, so kept awake by people playing, and then woken early by maid mopping floor above, scraping chairs etc! also vent in bathroom was on same level as back carpark, lots of fumes from lorries delivering.
food was crap, considering it was 4 star, and im not a fussy eater, fortunately! staff were very friendly, small waiter who walked around like he was the owner was a bit gruff, but ok, especially when we gave him a tip at the end.
we go to corfu every year, but i wouldnt return to this hotel."
- Travel date: Thu 14th of August 2008
What can I say! This hotel is probably o...
"What can I say! This hotel is probably one of the best hotels you could wish for when going for a relaxing holiday. My partner and I had a sea view room, which was excellent. It was clean, comfortable, and well furnished.
The staff were excellent as well, and I can't speak too highly of their attention. I was unfortunately taken ill with Pancreatitis in the middle of the night. The hotel night porter was so helpful. I went to the clinic in Paleo and was transferred to the private clinic in Corfu Town, where I was treated and stayed out my holiday. My partner stayed at the hotel for the remaining days (5), and was treated magnificently. The staff were so helpful and attentive. Particularly George in the bar with whom we had become friendly over the years we have been visiting. He even turned up at the clinic on the day I was going home, to take us to the airport!
Would I recommend Paleo... Of Course 100%. Would I recommend the Paleokastritsa Hotel... every time..100%.
I have returned on 4 seperate occasions, and although I had to miss this year (I couldn't get medical insurance to travel), I will be going back next year, and I'll tell you this... there will be a lot of people there who we have met over the years who return again and again.
Dudley and Lynne"
- Travel date: Sat 10th of November 2007
Paleokastritsa is a most beautiful locat...
"Paleokastritsa is a most beautiful location, but with little to do if you do not enjoy walking, climbing steps, shingly beaches and boats. For the active visitor, the environment is conducive to a relaxing week and no longer.
There are not even very many trips that do not involve leaving the island with most of your time and money spent on travelling rather than sightseeing.
For location alone, this hotel is just perfect and with some investment and a little effort to update customer care practices, this hotel could actually justify four star ratings. However, driven by a penny-pinching senior management team, the efforts of a good staff team are seriously hampered and the hotel is condemned to mediocrity.
We were the lucky ones having a room without the (spectacular) sea view. The room was spacious having a king sized double bed, adequate room to move around, a balcony overlooking the olive groves and shaded during the heat of the day. The bathroom also had an over bath shower.
The accommodation was kept superbly clean by an excellent chambermaid. Here the quality of work was very variable across the housekeeping team and an outgoing couple advised us they were quite disgusted by their chambermaid who changed towels regularly but neglected the bed linen ALL fortnight!!
The food offer is simple and boring and presented in sittings akin to school dinners, not as a rolling buffet. You get an hour to eat then you are evicted from the dining room. This is because the dining room is too small and tables are crowded together. No-one need leave their table hungry unless they are either stupid or faddy eaters.
The breakfasts are the same every day without fail. Evening dinners offer some rotation of the menu over a week with a Greek food offer on the Sunday evening. Most days the menu utilises much frozen produce for us "Brits", presenting peas, carrots, green beans or diced mixed vegetables and even sprouts - unfailingly either boiled to death or undercooked.
The main ingredients of the food offers are actually good quality, that is until the catering team works wonders on them.
With so much good food and wonderful recipes available from around the Mediterranean basin, it is a miracle that the sweet offer is so sad. Prepare yourself to meet red jelly and a yellow syllabub every night with some bought-in gateaux for support.
The furniture around the hotel pools is clumsy and uncomfortable. There is an absence of adequate parasols and sun loungers. As mentioned in other reviews, the hotel seriously overcharges for anything you may wish to purchase, so guests adjourned to the Hotel Akrotiri or the local tavernas. Here be prepared to be ripped off around the waterfront establishments where traditional Greek hospitality and ethics are dead.
Finally, the flight in and overlong coach transfer meant we missed our first night meal. We were given a Welcome Pack containing crackers, apples and orange drinks. On the last day we found we no longer had a breakfast table setting having been prematurely struck off as having left and therefore we would lose our final evening meal. We had to rearrange their thinking on this one so if youâre are going to this hotel watch out for this.
Finally, did we have a good holiday - Yes!! Would we go again - No!!"
- Travel date: Wed 19th of September 2007
Well this hotel to look at from afar is...
"Well this hotel to look at from afar is stunning but as soon as you enter into the hallways and rooms you can smell sewage, which the food tastes like.
The food had no taste to it apart from allot of salt-yuk. We ate out every night even though we paid for half board- and it wasnât that cheap either. Be prepared to pay as it is expensive.
The staff were quite abrupt and rude, we were told this is how Greek people are but Iâve been to Greece plenty of times and have never been spoken to rudely. We were lucky and had a fairly large room with a great view but who wants to spend two weeks in a room.
Don't go here if you don't like walking, lots and lots of steps. Very quiet location. Oh and the beers not cheap at all. Would I go back to Paleo - yes- but to this hotel never ever again. Should not be classed as 4star hotel.
- Travel date: Wed 12th of September 2007
Paleokastritsa is a beautiful location w...
"Paleokastritsa is a beautiful location with the most incredible views of the coast and mountains imaginable. I took a drive high into the mountains overlooking the area and the hotel, and it truly was breath taking - standing so high and so close to the edge brought on the butterflies in the tummy.
The area is lovely, and worth a prolonged visit.
The hotel itself is very nice. The communal areas are plush and pleasant, and the building does look spectacular sat up on the mountain.
It is not cheap as already mentioned in other reviews - hotel prices for snacks, water and alcoholic drinks were steep and it's not surprising that so many guests spend much time out of the hotel. The actual holiday cost also wasn't cheap, and I somehow found myself expecting more for the money I paid.
The room was a disgrace as was the bathroom. Small, cramped, and not particularly clean. There were three of us in our party, my wife and 15 year old daughter both being small individuals. Thank God they are, because the room would have been unbearable otherwise. We all came home with bruises where we were banging into the beds because there was simply no space to move.
When I challenged the hotel on the size of the room for three of us on the first day, they politely told me that the other rooms were even smaller!! We ended up moving a round table and two chairs out of the room to give us some more space, and even then we were still knocking ourselves on the remaining furniture.
Meals were excellent with a wide variety of salads, traditional dishes, fruits and desserts available at dinner, and breakfast was a great way to start the day. Service in the dining room was very good, and we noticed quickly that the vast majority of staff were more mature than would normally be found in hotels. This maturity brought about a much better approach to service, and the vast majority were excellent. There were however two very surly individuals - more of this later.
Pools, there are two of them, were adequate. Having holidayed in Egypt for the last couple of years where their pools are massive lagoon type things, these were considerably less impressive. The main sun lounging pool was okay but not very big, and did fill very quickly.
The second pool, bigger and deeper (2.4m is a deep pool) was hardly used by people because for some unknown reason there were no sun loungers in this area, just tables and chairs. Consequently, I used this pool often for a quick dip, and was normally completely alone in using it - odd !?
Our last day was a disaster, and let this be a warning to potential guest of this hotel. Check out is midday, but out transfer to the airport wasn't until 1.30 am. This meant that for 13 hours or so we were room less despite asking if we could keep hold of it.
Having spent the day at the pool getting the last rays of sunshine before coming back to drizzly Britain, we were offered a "courtesy room" to shower and change for dinner. If our own room was poor, nothing on earth could have prepared us for the shock of this dungeon.
It was appalling - it was not a bedroom, it was a storeroom. There was an old abandoned fridge, broken chairs, and about 8 mattresses which were stuffed up to the ceiling. The bathroom was a disgrace and I can't bring myself to describe it.
To make matters worse, we had packed our beach towels away, and as this was supposedly a "courtesy room" we assumed that bath towels would be provided as had been done every day in our room. No such luck, so my daughter went to the Reception to ask for some towels, and was quite rudely rebuffed as if asking for some towels was the most heinous crime ever. Surly individual No 1. He was rude and aggressive to her and she found this quite upsetting.
If you're offered "courtesy room" No 7, run a mile - you have no idea what you'll catch!
The last night was equally eventful - having gone for a long walk to waste some time before our 1.30am pick up, we returned to the hotel to await the taxi. We still had a long time to kill so were going to have a game of pool. We requested the pool balls from the night porter on reception only to be gruffly told "No! It's late. You make too much noise". Surly individual No 2.
In the end, the arrival of the taxi was almost a relief, which is really sad. I came to the conclusion that these people were only interested in new guests, and making them feel welcome, whereas those leaving were simply an irritation for them.
The last 5 years we have always brought back some positive concept of our room to replicate at home, be it colour scheme, a picture style, a type of furniture, something, and anything at all. The sad fact is there was nothing, absolutely nothing redeeming in our accommodation, and that detracted from what should have been one of the best holidays.
Would I go back to Paleokastritsa? Definitely! Would I go back to this hotel? Definitely not.
- Travel date: Fri 31st of August 2007
This is a beautiful hotel in a very pict...
"This is a beautiful hotel in a very picturesque resort. The views from the west facing balconies are stunning so remember to request a sea view. The hotel offers a personal service. Staff are excellent particularly the Dustin Hoffman look-alike barman, George. Nothing is too much trouble for these delightful people. Many patrons of this hotel return year after year. I myself will be going back next year! I recommend a visit to anyone."
- Travel date: Fri 30th of April 2004
Excellent hotel in a beautiful position...
"Excellent hotel in a beautiful position even if it is very hilly!
Kept very clean with friendly staff both in restaurant and bar.
Food was good both breakfast and dinner, slightly cramped for space in the dining room but you cope. Staff always very attentive and fresh food brought out on a regular basis. Good choice of desserts which is unusual for hotels.
Do make the effort and walk down the many steps to the bar across the road from the hotel, and you can enjoy a drink sat in the cliffs all lit up and overlooking the sea.
Also for excellent food and service the Poseidon bar on the beach is very good during the day and a great location for drinking in the evening sat overlooking the beach listening to the waves lapping away very reasonable prices and friendly staff.
Hire a speed boat for a couple of hours, great fun. Take a bus to Corfu Town and make the effort to walk up to the monastery all worth doing.
This isnât the place to go if you are looking for lots of nightlife as the pace is very relaxing, but if you donât mind hills and steps! and plenty of walking then its a great location. Would definitely go back although if I was there for a fortnight I would problem hire a car and go further a field but for a week you donât need to.
- Travel date: Mon 31st of May 2004
Superb hotel in superb area. Cannot fau...
"Superb hotel in superb area. Cannot fault the food, service, accommodation or pools. HOWEVER, do be aware of the very expensive "extras" that are not mentioned in any tour book. If you stay by the pools you MUST purchase anything you eat and drink from the hotel and this is rip off city. For example, 6 x one litre bottles of water bought from the local supermarket 300 yards away costs E2.50. A one litre bottle bought from the hotel costs E2, despite the bottle label clearly stating a recommended selling price of E1! Ice creams costing E1.30 elsewhere cost E2.50 from the hotel. These are just 2 examples of lots of blatant overcharging by the hotel for such items. A "MUST DO" is the pony trekking by Trail Riders. It is advertised in the Thompson books and I highly recommend it. My son and I had never ridden before but Sally & Mark were very good and the small groups mean that you will receive personal attention."
- Travel date: Sat 31st of July 2004
Paleokastrisa or Paleokastepsa as it bec...
"Paleokastrisa or Paleokastepsa as it became known ! If you donât like steps do not book Paleo! The Hotel was good , the food (breakfast and Dinner help yourself Buffet) both excellent.
The Rooms were very small (as mentioned in brochure) but the bathrooms were tiny and not in line with a 4* hotel. This gripe aside everything else was excellent, the hotel staff helpful and the sea views stunning. Paleo itself is a resort spread over at least 5km ,from the hotel to the harbour a good 30 mins walk was required. the nearest beach was 10 to 15 mins away (down 100 or so steps), the nearest sea access was across the road ,down 170 steps.
Bars were quiet until 11 pm but even then very rarely got busy. Our favourites were the Mermaid bar for during the day with its large pool and pool table.
On the evenings the Faros bar was a good place to chill with the owners BBQ on a Sat night a must do!! The owners Yianis and Katerina were excellent hosts and very friendly. Try a BMW cocktail! Other bars worth a look in were Moody Blue and the cheese pies at Spiros took some beating.
Hired a quad for a couple of days to explore the mountains ,great fun ,but coach and lorry drivers can gave you the impression that they enjoy a bit of target practice.
The Snorkelling at Paleo is fantastic ,but the sea cold at first, but if you have never snorkelled give it a go , the undersea vistas are fantastic.
- Travel date: Sun 31st of July 2005