11 Traveller reviews from Holiday Watchdog
Bar prices through the roof
"The hotel is elegant - in fact a little over the top. Staff are very attentive and the food is fairly good if a little repetitive. But hotel charges are pretty outrageous. A bottle of red wine with a meal can cost 35 euros. A simple sandwich costs precisely double what it costs in the bar over the road (and actually is not quite as good) but the final straw was the so-called courtesy bus into Corfu town - at a charge of 18 euros return for two people and with no choice of times. The local bus (every 20 minutes) costs exactly one quarter of this - 4.50 euros return for two people.
The hotel did have a pleasant beach for residents where it also advertises boat & pedalo etc. hire. What it doesn't mention is that the same people play very loud rap music most days and for most of the day."
- Travel date: Sun 18th of May 2008
Eva Palace Sets A Good Standard
"The hotel is in a quiet location, with great views over the bay and the mainland, as well as Albania. This modern hotel is well presented and sets a good standard. Liked: Our villa with large private pool and great views. The main pool and beach. The gardens. The staff were VERY polite, smiley and friendly. It was my partners Birthday and the staff wowed us with a lovely cake, we weren't expecting it at all :O) Disliked: The buffett restaurant, we like to eat quite late, by 9 PM every night the food was COLD and some choices had gone, or scraps left. Local wine / drinks were very expensive. The resort is beautiful and quiet, but a little too quiet for us, we only found one Taverna close by for lunch (which was very nice / great local food). All in all a nice stay thanks to our large room and pool areas."
- Travel date: Sun 11th of May 2008
"Stayed for 10 days in September 2007
Friend booked "Garden view" room which had a view of a car park.
When she complained at the reception she was told by a smiling reception girl to "look up". What that meant was if you look up you can see a "garden" (which in reality was someone elseâs olive grove) on top of a mountain.
Would have been better to call it a "park view" and then point to the car park when questioned.
Our "bungalow" had a "part sea view". Translation - If you STAND in a particular spot on of the balcony you can see a glimpse of blue.
Bar food was ok, overpriced of course but that was to be expected from a hotel that is trying to stretch to 5*.
Unjustifiably pretentious is a best term to describe the whole place.
We where asked for reservations in the restaurant. Having none (who books a table in a hotel where you are staying?) we where asked to wait for 30 mins in the bar. After about 40 mins, when we have started complaining we where taken to our table (he actually said âyour table is now readyâ!). Not an unusual experience for a 5* restaurant? I guess not. Except when the restaurant in question has glass walls. And when for the forty minutes of waiting and an hour and a half of dining maximum four tables where occupied of about 15. My guess is they served about 8 tables during the whole evening! Any explanation other then pretentiousness must be based on highest levels of applied marketing science.
Few more things that annoy rather then seriously upset can be listed.
But overall, 5* it is not.
4star if applied criteria are flexible.
PLUSES. Personnel generally very friendly, helpful and nice. Beach very picturesque. Very good location - close to town but not too close to be busy.
Overall, strangely enough, experience was not too bad. Probably due to two factors â friendliness of most of the staff and our own âactiveâ approach to sightseeing and local travel.
My advice: Donât bother with the restaurant, spa (very unprofessional), âviewsâ or âbugalowsâ. Get s simple room. Eat out â plenty of good places around. Hire a car and for at least a day hire a small boat.
PS Love Corfu and always have. If you havenât been â go. Early September or late May are the best times."
- Travel date: Wed 31st of October 2007
May be better-may be worse!
"We spent nine days there. This hotel has many advantages :
beautiful sea, quiet atmosphere on the beach, great food, nice stuff, We have liked lessons of dances there.
BUT. It has many disadvantages:
Some furniture in the room and equipment of bathroom were dirty and untidy. Beach towels are changed once in two days.
The sand under the water near beach constains very interesting objects, such as : glass and plastic bottles, tubes, papers, even
the engine from a motor boat .
BUT on our mind this is the best big hotel on island Corfu."
- Travel date: Sun 2nd of September 2007
Top notch Beach/pool holiday
"Just returned from a weeks stay at the Eva Palace.
On the plus side the hotel is immaculately clean, has a fantastic location (high above Kommeno bay) and has beautiful gardens, pool and beach front areas. The hotel majors on couple based holidays - so there arent any small children around - just and handful of well behaved teenagers - such as my daughter and her friend).
The main restaurant offers a buffet service - there is a huge range of salads, main courses and desserts to choose from - the food is of a high standard. It would have been nice to perhaps have the occasional evening where waiter service was provided. The staff are very attentive and helpful. The poolside bar offers a reasonable if somewhat limited lunch menu (too many chips for even my English tastes!).
On the down side the drinks and lunch time meals are on the expensive side and perhaps the hotel is a bit lacking on the entertainment front (we sauntered over to the neighboring Imperial hotel a couple of evenings).
All in all if youre looking for a relaxing beach holiday in a beautiful location this takes a bit of beating."
- Travel date: Sun 29th of July 2007
Uneducated Rude Staff
"We had no problems through our stay in part because we didn't spend all that much time at the hotel, but discovered how rude the staff can be on our last day. With two heavy pieces of luggage and over fifty narrow staircases to climb from our room to the hotel exit, we waited for help for over an hour. After repeated assurances by the reception that a person is already on their way, we carried our luggage upstairs and all the way to the reception to check out. We inquired about ferry itineraries, we were promised a response as soon as another client was taken care of, only to wait for another 30 minutes. It was unbelievable how rude the receptionists and concierge were. It was as if the minute we checked out we became part of the islands vegetation. When you spend that kind of money you expect to be treated with respect throughout your interaction, but I guess that is not the case for the rude uneducated staff of Grecotel and the sharks that run these hotels. Spend your money on another hotel!"
- Travel date: Sat 5th of May 2007
Best Vacation Ever!
"We stayed here for the first few days of our honeymoon and arrived extremely jet lagged and just plain exhausted! I had no idea really what to expect, but the serene, peaceful atmosphere allowed us to adjust better than I could have ever imagined. The breakfasts were wonderful! The grounds of the hotel are amazing! There is no way you could stay here and not feel relaxed! We got directions from the receptionist to catch a bus into Corfu town, and thankfully she knew what she was talking about! The beach is quiet and the water is warm! The poolside bar is great! Everyone made sure that the guests were taken care of and it was definitely a nice, peacful start to a fabulous honeymoon! Also, we missed our connecting flight to Corfu, therefore missing the reserved check-in and our first night at the hotel, the receptionist welcomed us on our late arrival and bumped up our room to a suite at the reserved price we had already paid!!!! Great service!!!Beautiful hotel!!!"
- Travel date: Sat 31st of March 2007
"I spend a week of long time desired holiday with my boyfriend in August 2006 in this hotel. We are both extensively travelling for work and have stayed in number of 5 star hotels. We were both preasently surprised with quality of service, beauty of the place and excellent personnel this hotel has.
There are 3 Grecotels in about 1 km of shore in Corfu. Out of three, this one is focused on quiet romantic gateaway for couples and they really managed to provide us with this.
Grecotel takes great care of nature, therefore, pools, beach, everything looks really beautyful. Place on which hotel is located allows almost all rooms to have beautyful view, rooms themselves are well maintained and beutyfully decorated. I especially liked glass wall of the bathroom with nice courtains, lights. Since Corfu offers great variety of food, I recommend to hake only breakfirst in the hotel, and if you have a rented car, Corfu will satisfy every taste. There are 2 taverns in the walking distance from the hotel which are also great.
I really liked this hotel and I warmly recommend it to anyone who is looking for a quiet holidays."
- Travel date: Sat 16th of September 2006
Wonderful setting and very good hotel
"My wife and I spent a week at this beautiful hotel, half board accomodation, and we were given a very good room at the far end of one of the hallways and overlooking the sea. The view was stunnning !
As for the rest, there are pluses and minuses:
- the food is excellent and varied but the wine list is extremely disappointing and the wines are actually not very good. That's a real shame, especially considering that Greece produces very good wine.
- all staff members assume you are German and will greet you in German, but they are very helpful also when you speak to them in other languages.
- the beautiful swimmimg pool overlooks the sea and is devided into 3 sections of different depths. Unfortunately the small and narrow beach below is totally unappealing.
- The hotel is very clean and staff go to great lengths to keep it that way.
- The Grecotel Imperial Hotel is located opposit the Eva Palace Hotel and, most evenings you will hear loud music coming from one of the live bands that set up on the stage there.
- A rental car is practically a must: the hotel is not totally isolated, but public transport is scarce.
Corfou is a beautiful island and has a lot to offer to all kinds of tourists. If you need to rest and enjoy the scenary I can recommend this hotel. However, if you hate live music that will prevent you from sitting quietly on your terrace - even if it usually finishes around 11 PM - you may wish to think about an alternate location."
- Travel date: Wed 13th of September 2006
We are a middle-aged couple who spent te...
"We are a middle-aged couple who spent ten days in Eva Palace at the beginning of August. The hotel is new (it was opened last year) and is situated in a quiet bay, away from the hustle and bustle of the city. It is good for couples who would like to spend a quiet and relaxing holiday away from the crowd.
In the evening there is live piano music in the bar, and the pool bar offers a different music repertoire every night, mainly evergreen.
We stayed in a normal double room (there are also luxury bungalows with separate pools). Upon arrival we were greeted with a bottle of wine and a lovely fruit basket. The hotel is located amidst olive trees and there are not too many shops around. But the hotel offers you everything you need, there is a small shop selling all the necessary things you might need and you can take a bus to Corfu town every day leaving from Eva Palace. The bus fare (round trip costs 6 euros), the taxi is 15 to 20 euros.
To tell the truth we were glad to stay in a hotel which was designed for couples. There are so many family club hotels all round the world, this one was different. We hope this hotel will be able to keep its concept and develop into a romantic retreat just for couples.
The beach in front of the hotel is small, only around 200m but it is surrounded by a large garden of lemon and olive trees. There were always enough deck-chairs on the beach and round the pool. The five-star Imperial Hotel is right next to Eva Palace (both owned by Grecotel) but it is not as quiet as Eva Palace.
The only thing we didnât like is that check-in into the rooms is at 2 p.m. So, if you have an early flight (like we did) pack your swimsuits into your hand luggage and have a swim otherwise you will end up dozing on the sofa in the lobby and ruin the first day of your vacation.
- Travel date: Sat 12th of August 2006
Great setting, disappointing service, overpriced
"Brand new (recently renovated) hotel. Almost not finished yet. Great swimming pool, good restaurant, great views, great breakfast buffet. Not for people with moving disabilities. Pebbly beach with patches of sandy beach. Average (or below average for its category/price) service. Broken elevator call button for 5 days (nobody fixed it), broken aircondition for 2 out of 7 days of my stay. For $400/night one would expect working aircondition. Way overpriced for what it offers. Manager did not address the problems. Not recommended. Recommend small hotels with personalized service instead of Eva Grecotel."
- Travel date: Mon 24th of July 2006