Mitsis Rodos Maris Resort & Spa
125 Traveller reviews from Holiday Watchdog
"Best experience on a Greek Island
Great fun for children and adults
Would go back anytime
On the higher price ladder and worth every bit of it."
- Travel date: Sun 1st of September 2013
NOT the 5 star hotel i expected and a nasty assistant hotel manager!
"Well a 5 star rating certainly means something else in Greece because i've stayed in 5 star hotels in Malaysia, Hong Kong and UK and this certainly only rates a 3 star to me. My husband, 14 year old daughter and myself stayed here from 22-29 Oct 2011.
Negatives points: Room was dirty so had to be moved, no irons available to borrow (apparently it's to avoid accidents with young children which is a poor excuse when children could access bread knives in the resturant as we witnessed!!!), Half the hotel staff were miserable and couldn't be bothered (last week of the season so they didn't give a hoot!), the Spa was closed down even though the season hadn't ended so we couldn't use that, the safe in the room came at a 25 euro a week cost (never been charged for a room safe before!), 60% of the hotel rooms were empty yet we were charged 65 euros to have a late check out due to our flight time, pool was absolutely freezing, air con in the room didn;t work properly, food was warm not hot, 2 days before we left the inside bar had run out of rum and didn't restock as the season was nearly over! Cocktails were awful, a la carte menu not so a al carte lol!! and finally the icing on the cake was when my husband and i spoke to the assistant hotel manager expressing our annoyance that the spa was closed down when we had paid alot of money to stay in this resort and spa.....the assistant manager lost him temper and became very aggressive towards me. He did apologise through gritted teeth once my husband had put this pig of a man back in his place.
Positives: The animation team were fantastic and very funny. Iva (Eva) and Andreas were very popular and they done a brilliant job. It's a shame it's Iva's last season as everyone loved her. George the pool barman was fab too, very sweet. Close to the beach....apart from that i can't find any more positives!!!!
Would definately NEVER return here despite all of these positive reviews. Oh and if you do go i suggest hiring a car to explore the island!"
- Travel date: Sun 30th of October 2011
Amazing hotel amazing island amazing holiday.
"I stayed at this hotel for two weeks in aug 11 and was amazed at the hotel. as soon as we arrived at 1am we were allocated our rooms next to the other families we went with. also were greeted by rolles and apples. the room was a bit small but had everything you needed. food was fantastic although a bit repeted but was nice. i would reccomend the taverna. the drinks were good aswell. the pool was nice and really deep 3.35 metres i think and the slides were fun. the beach was the best though and the watersports centre was fun aswell.the animation team was brilliant and all the staff very helpfull. if you go to the pool you have to get up early to get sunbeds. also get up one day and go and watch the sunrise at the beach it is spectaculer. if you come to rhodes the go to the falliraki water park that is brilliant.
Best holiday ive been on. 5* "
- Travel date: Mon 5th of September 2011
best holiday ever!
"I have just returned from this hotel , i am a thirteen yr old girl , it was amazing , i went with all my family. everything was great , the food , pools ,location and the beach , but the staff were amazing !! very welcoming.. if you do go , say hi to frank from steve from england (my dad) if i was you i would ignore any of the bad reviews on here! there a load of rubbish , i would recomend for everyone , the pool was 3.35 meatres (11ft)!!!!!i loved it the best holiday ever!xxxx"
- Travel date: Wed 22nd of September 2010
This is it!
"Arriving at 4a.m.after being told at the airport that the Rhodos Mitsis Palace was closed we finally settled down in our rooms!Basic with no air conditioning.Lots of ants.Clean however.Antique radio which did not work also the television did not work.
I have no quibbles about the food as I will eat anything.Yes the birds do fly in and out and peck away at the bread in the restaurant.There was an absolutely awful barman in the inner bar area.Having said that I got out of the Hotel every day and went into Rhodes Town or nearby villages.Yes there certainly are the noisy tourists who enjoy getting absolutely drunk and whooping it up and you are stuck if you do not hire a car.There is a local bus that takes you into Rhodes town but if you enjoy the more cultural aspects of Rhodes then be prepared to get taxis(very expensive)Also,our last evening we were advised to make alternative arrangements for food because a Greek party was being held there.Our flights were leaving early so we had to pay 40 euros for the pleasure of the room(the Hotel had no guests the following day as the Hoel was actually closing)
By the way-do not go there if you have bad legs,use a wheelchair or have to carry two children with pushchairs.Millions of steps and very few lifts and floors like glass!
- Travel date: Fri 4th of December 2009
A lot of noise
"Went there in august 2009. Good rooms with air condition. Okay restaurant, however after a couple of days, the menus seemed a little to similar and boring. The menu was almost the same every day. The pool area is very noisy. Do NOT go to the pool area if you plan to relax. Go the beach instead. At 9.15 AM to very large loud speakers start playing music, and stops again at about 5 PM. There is a lot of UK tourists at this hotel (judge by yourself if that is positive or negative). I do not know if I was unlucky, but these tourists were very noisy. Ie. they played dart every day at about 11 AM (their guides arranged that). It involved a lot of drinking and this is next to the childrens pool. In summary. Do not go there if you want a quiet vacation."
- Travel date: Sun 9th of August 2009
Rodos Maris Resort and Spa
"I visited the Hotel âMaris Resort and Spaâ, Kiotari, Rhodes, with my family at the end of July/ beginning of August 2009, on an All inclusive board basis.
On our arrival (aprox 3am, following a night flight) we were told the hotel was overbooked and they wanted to put us in the Mitsis Rhodos Maris Village Hotel (their sister hotel across the road). Having already read another review that said they often do this to people arriving on night flights, we stood our ground and around 5am were finally given a room in the hotel. As the week went on we spoke to many people who had the same problem. Some had accepted a room in the âMitsis Rhodos Maris Villageâ and subsequently never got a room in the Maris Resort and Spa that they had actually booked.
The room was literally that; just one room with 4 beds in it, a small balcony and a bathroom. There was a safe which we had to pay over 30 Euros for. If you want some privacy from your children you need to book a superior room.
Having finally got our room we decided not to let this spoil our holiday and agreed that we would take the complex at face value. This is what we thought:
The hotel is advertised as a 5 Star. We spoke to our holiday rep who informed us this is a Greek 5 star and the hotel has been awarded this status due to its facilities. I personally would say this hotel is equivalent to a good 3 star hotel elsewhere. However, it did have some good features, to name a few: hairdressers, galleteria (an inside cafÃ© serving drinks, snacks and cake with a small inside pool), several restaurants, supermarket, souvenir shop, internet cafÃ©, spa, tennis court, small amusement arcade, and 2 outdoor pools.
The main pool was a good size with a shallow end where games and activities run by the animation team often took place. There was also a very deep end. It got very busy around the main pool and the management had to put a notice up asking people not to save sun beds before 9am. Next to this was a pool bar with a fantastic bar man called George. Up some steps from the main pool was a childrenâs pool and a flume. There was also a second small pool further down the complex, but unless your room was actually near this, we felt it was too small to bother with.
The beach was a mix of sand and shingle. It was easy to walk to, as this was just across a quiet road behind the hotel. The hotel provided sun loungers and umbrellas. The best feature was the beach bar, where you could get your All Inclusive drinks, paniniâs, hot dogs and ice creams.
There was a good choice of restaurants. The main restaurant was very hot as the air conditioning could have been better, but it did also have seating outside. It served some lovely food, with good variety and choice. We didnât find it âsameyâ as some All Inclusives can be. In addition to the main restaurant there was a Chinese restaurant, Greek restaurant and a taverna, which had to be booked in advance. Beware, you could make reservations for these at the reception from 9am, but as these were popular people often queued much earlier than this.
The animation team worked hard. They organised events during the day at the pool and the beach. These activities included: water polo, beach volleyball, darts, aqua aerobics, quizzes, fun games and dancing. At night time they arranged activities such as bingo, group dances and âcabaretâ. The evening entertainment was held at an old tennis court with a stage, and limited chairs and tables. The bar here was a small, hot hut and subsequently this led to long queues for drinks. We felt the evening entertainment itself was poor and a âmuch of a muchnessâ. The animation team did work hard, but the results were amateur. On a Wednesday the animation team have the night off and Greek dancers provide the entertainment. We personally felt it was a shame the hotel did not pay for professional entertainment at least a few nights a week.
For us, the best thing about this holiday was the fact it was so family orientated. There was a mini club for younger children, which our children did not attend, but we heard many good things about this. In reality, we hardly saw our children, aged 9 and 11 as they made so many friends and participated in so many events. We also didnât worry if we couldnât see the children as we felt the hotel provided a safe environment for them to play in.
Ignoring the initial complications with our room, we would recommend this holiday to any family. Our only moans (and they are small) are 1, that the hotel have too many people staying at once making it very busy and 2, the evening entertainment could be better. Overall a very enjoyable holiday 8/10. We personally think the world is a small place and so donât like visiting the same destination twice, but if we did not think that way we would definitely go back.
- Travel date: Fri 7th of August 2009
Overbooked got the call the day before we were due to fly out.
"BEWARE we booked this hotel I was very concerned about going due to bad reviews. I should of gone with my instincts and cancelled. The day before we were due to go we got the call that they had over booked us, which is a trait they tend to do. They either over book and send you to their sister hotel or you get moved to another hotel completely.Why they didn't know they were full when we booked it is beyond me.
Considering I was already very nervous about going it has now made matters 10 times worse. So now instead of being excited about going I am totally stressed out and they have ruined my holiday.
So my advice to you is DO NOT STAY AT THIS HOTEL."
- Travel date: Tue 28th of July 2009
Rodos Maris Kiotari
"Just returned from a week at the rodos maris in kiotari and very glad to be home. The location is ideal for people who just want to sit and relax, look at tree tops and do nothing for a week. The location is very very quiet and the beach is shingle. The hotel itself i would not rate as a 5 star, our room was in the bungalows (723) and smelled of damp and was in need of a good refurb. There was not many british familys mainly italians, germans and greek and i feel that the hotel catered for these more than the british. My son is 13 and he had nothing to do, there was no archery, only 2 canoes for the whole of the complex and not much entertainment.
We went to Rhodes for the day which was great however the downside was it took 2 hours on a bus, also the waterpark in Falaraki which took 1 and 1/2 hours by bus Taxis were 55 euros each way to Rhodes so very expensive.
I would go back to Rhodes as i feel the island has a lot to offer however i would not go back to Kiotari as it is very quiet and not ideal for families with teenagers."
- Travel date: Thu 2nd of July 2009
excellent loved it!!!
"me and my new wife thought this hotel was excelent!!!!!we arrived quite l8 but still managed 2 grab a bite 2 eat and a well erned drink from the fantastic bars.we had 4 young children with us and my wifes parents and 2 very good freinds,the hotel was very,very clean,towels,bedsheets were changed every day.the staff were very helpfull and friendlly,the resteraunt and staff were gr8,and the food was good to even the kids loved it.the childrens pool was good as also the 2 very nice and friendlly lifegaurds.the main pool was also good 2.infact everything about this hotel was fantastic and me and my wife would definetly go back there.the only problem with the hotel was the animation team!!!!!they only ever want 2 no u when there after money!!!ie,raffel tickets,tombola,selling t-shirts that r over priced!!!!and they can get on ur nerves abit.the entertianment is the same every night and gets a bit boring!!!!!a few of them r very nice people thou,especilly a nice yong lady from slovakia called eva!!!she and a few others run the kids club witch my kids absolutly loved.me and my wife got married in lindos on this holiday witch is a definet must see!!!!!it was like a fairytale gettin married there and a very very beautiful setting.if the animation team did alot better this hotel would b perfect!!!but it would,mt put me off as the chinise,greek and italian resterunts were a very nice escape haven!!!but u must book the night b4 as spaces 2 eat go very very fast..............and the thomas cook rep was about as much use as a choclate firegaurd!!!!!never there,just looked in2 thin air and walked around,when u finally got her attention it took 1day 2 get a reply.but apart from that the rodos maris is the best hotel ive ever been 2 and highley recomend it..thank you 2 every 1 there that made my holiday enjoyable.(tip)take mosqito repellent and the plug in things 2 kill them with as u do get quite a beating from them,and sumant killer as they r everywere!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
- Travel date: Sun 28th of June 2009
"I arrived quite late at the Rodos Maris Hotel on 6th May 2009 with my boyfriend and his parents. althought it was late we were still able to have a sandwich and a drink and were taken to our rooms by car so we did not have to walk through the hotel grounds with our suitcases.
I found the room to be a little basic but comfortable, there were a couple of problems with the room, the air conditioning wasn't working or the tv and the shower was leaking.
I reported this at reception the next morning and by early afternoon everything was working and the shower had been replaced.
The hotel staff were very friendly and the food was lovely, being vegitarian I can be quite limited on holiday but there was always something available for me. There is a main dinning room, a traditional Greek resteraunt, a Chinese resteraunt and a Greek Taverna, you have to book in advance for the later three. The pool area is very pretty with the huge swimming pool and the garden areas, there is also an indoor pool, a quiet pool and the pool underneath the water slide which is great fun.
The is a childrens play area and the hotel is right on the beach.
There is an entertainments team and activities throughout the day in the hotel grounds and on the beach which can keep you entertained all day.
I had a fantastic holiday and would recomend this hotel to anyone.
The only downside is that the hotel and grounds are either marble or tiles which can be very slippy.
You have to take care walking around the pool area and the steps, the hotel is built on a hill so there are a lot of steps.
I had a couple of narrow escapes and there was a couple of nasty accidents with falls whilst I was there including a couple that had to be hospitalised when they fell down the steps leading to the shops.
If I go back to Rhodes in the future I would go back to this hotel."
- Travel date: Tue 16th of June 2009
"This was my honeymoon holiday and I have got o say I was so happy I chosed this hotel for our Honeymoon :)
We arrived fairly late about midnight I think it was and was greeted by a friendly smile and a couple of ham rolls. Ok the rolls were a bit squashed but they were greatly appreciated as we never asked for anything.
Our suitcases were taken to our room for us and we took a stroll around and took a casual walk to our room which was the very last block on the front over looking the beach (tennis courts end).
We had a ground floor room with a terrace. I was hoping for a room a bit higher up but we decided not to change cause we was really happy with what we got. We had a lovely big room with a very large double bed (which was actually two beds pushed together) and two single beds and an armchair, table, TV with a few english channels, Air conditioning, a fridge which was restocked every 2 days (contained bottles of coca cola, lemonade, spring watter and beer). The bathroom was spacious and had a overbath shower, and the whole place was extremly clean. I have been to many hotels in the UK and Rodos Maris is by far the cleanest I have ever seen.
Our little terrace had a table and two chairs and overlooked the beach just across the road which was a lovely place to go and sit with a lemonade watching the sunset.
The food as some people have said in their reviews was a bit repetitive BUT there was so much choice anyway you cant grumble. It was all buffet style and you could choose exactly what and how much you wanted.
For breakfast you had a choice of cooked breakfast toast fruit or cereals which was the same everyday but then what else do you want for breakfast.
Lunch and Dinner was pretty much the same. There was always spaghetti and meatballs which was really yummy or you could get something of the grill (not too keen on the burgers they did) there was always a selection of meat and cheeses, and always pasta and usually fish and some greek dishes. So yes it was repetitive cause there was no new dishes everyday but the choice was very vast in any case.
There was also a Greek, Chinese and some over restraunt. If you want to eat at these places you have to book them at the reception the day before. We booked the Chinese on our last night but there had been a mix up and we had to go to the other restraunt which was a bit annoying at first but as soon as we had tried some of the kebabs they had on offer we were quite happy the mistake was made :)
ENTERTAINMENT & FACILITIES
They do have a spa in the hotel but we never visited that. There are 2 outside pools. One really big one which is where the animation team like to do their stuff and one smaller more quite one where it was nice to chill out with a good book. I did this a few times while my new husband spent some time in the internet cafe....ahh bliss :)
The night entertainment was ok. They had a kiddies show first then at about 9pm they would have bingo. My hubby won a bottle of some sort of spirit which we are keeping for a special occasion. After bingo the animation team would put on a show. They were actually really good. Quite funny :D
For those people that just fancied a quite relaxing romantic night you could sit outside with a cocktail (lots to choose from) and watch the sunset.
The only reason why I gave this hotel 9 and not 10 was because I couldnt get a cuppa tea anywhere and the beach was really not nice at all. When I say not nice I just mean it was shingle stuff that was a nightmare to walk on. Maybe its just me and my hubby cause everyone else seemed to be walking ok but I ventured down to the sea and my feet were in agony walking on that stuff. The water was beautiful and clear though. You could see the bottom and it was really warm too (in fact it was warmer than the swimming pools which is a bit odd). It was a really nice clean beach though, Im just moaning cause my poor feet didnt like it.
There is a bar on the beach where you can get drinks and food from all day (all inclusive) and also a bar by the pool I forgot to mention.
I would recommend you take the glass bottom boat trip to Lindos while you are there. Didnt see much in the glass bottom but the boat ride itself was great. Lindos is so beautiful and being in a boat going round all the rocks and caves is the best way to capture the beauty of the place in my opinion.
We also rented a convertible Jeep for 3 days. We found it cheaper to rent from a rental shop across the road from the hotel rather than renting direct from the hotel. We explored the whole island in that little Jeep. If your missing home then go to Falaraki for the day which (unfortunatly) is very touristy and westernised. If you like history and architecture then go to Rhodes Town for the day. But whatever you decide to do, just make sure Lindos is on the list. It is absolutly beautiful. Its a bit of a climb up the mountain to the top but you can either get a donkey ride or take the little path through the market stalls. The view from the top left me speechless. If you go to Rhodes dont miss the opportunity to see this for yourself.
Overall our Honeymoon was perfect and I would highly recommend Hotel Mitsis Rodos Maris to anyone :D Enjoy x"
- Travel date: Sat 10th of January 2009