16 Traveller reviews from Holiday Watchdog
Probably the worst hotel in Rhodes and beyond
"The only good thing about this hotel is the view, if you're lucky enough to get a sea view. The staff are extremely rude. You have to pay for WIFI. Extremely noisy from music downstairs, very noisy from neighbors as walls are paper thin. They don't offer packed lunches. I don;t normally write reviews but felt this hotel needed an honest review as it's not up to standards. *AVOID AT ALL COSTS I WOULD NOT BOARD MY DOG THERE!!!*"
- Travel date: Fri 21st of March 2014
Hotel From Hell!!!!!!!!!!!!!!!!
"On a recent trip to this Hotel, we were unfortunate to book online, through Bookable Holidays,with this Hotel.
On arrival from the Airport, having my partner's luggage left in Gatwick before the start of our Holiday, we were greeted at reception by a very friendly member of staff, Maria, who was very helpful. However, we were not told about the Safe in our room and its availability.
We were very disappointed with our room, supposed to be a double bed but it was two singles pushed together, and a very small room and balcony, compared to the website pictures.
After settling in, we went down to the bar area, and we were looking forward to a nice drink to unwind and help us relax. The Barman, told us that we were allowed drinks from a laminated card only, and the choice was very limited to say the least. We were only allowed very limited local drinks, and Cocktails were on offer but with a premix available only and three on the choice side. The Bar area was "shabby", seats torn, and the whole area in need of a "makeover".
There was supposed to be entertainment, but this was limited to one night only of Karoke, and this was taking place on the one night we arrived, Saturday.
Breakfast was always predictable, always the same choice, Fruit juices were sugary, or watered down. The cooked breakfast was always luke warm and not very appealing at all. Again with limited choices and no labelled food.
The Swimming Pool had a Bar area, where all inclusive drinks were available, but it was the same choice as in the main Bar Area and awful.
Lunch and Dinner, were very much the same affair, and luke warm and what was left over from Lunch, often appeared at Dinner time. Limited choices again and the White Wine running out frequently.
On Thursday the 21/09/11, our room was broken into, having told reception out Door was faulty (no keycard's in this Hotel, just old fashioned locks) and with no security at all, no CCTV, no security guards, anybody could walk in from the street and would not be noticed or questioned.
The Police came and agreed the door was "no good", and we had to fight to change rooms. The Hotel Manager was very unhelpful, and no offer of help was given or offered, despite all of our Cash being stolen. We had to beg for a lift to the Police Station to make a report.
On return from the Police Station, we asked if we could have a drink off the all inclusive menu, and have something a bit more up market, and we were allowed 2 drinks each as a token of regret for our experience.
No further help was offered and not further contact given by the Manager, despite offering us a free accommodation trip next year.
Overall we would not recommend this Hotel to anyone who is looking for a relaxing holiday, and we would not wish this Hotel on our worst enemy.
This Hotel and our treatment in it, made it one of the worst holidays either of us has ever experienced.
- Travel date: Sun 9th of October 2011
"Stayed for 1 week here begining of July 2011.. hotel was in need of decoration and was a bit tired in places decor was very dark and room doors were like being in a prison but room was ok with a side sea view... room was cleaned daily as were the beds .... hotel staff were a bit blunt at times but were more interested in the eastern europeans.... food was ok but not a lot of choice plus it was never hot.. and lunchtime left overs were then used for dinner with sauces etc....a trip into Rhodes town is a must as its 4km away with a reg bus service every 15 mins or so or you can take a taxi for 8 euro... no entertainment at this hotel as you could speak of..... beach is across a busy main road and is all pebbles with coarse grit and can be very cold in the water and windy"
- Travel date: Mon 18th of July 2011
"my friend and i stayed here for 11 nights al. Anthony the night receptionist was very welcoming. the food was typical al food. there were three theme nights during our visit and they were really good. The pool side snacks not up to much but we were rarely there for them.water not served in bottles the rooms were a good size towels and sheets changed every two days..maids very friendly and helpful.take your own towels for the beach and pool.Beach across the road very rocky but loads of better beaches locally,and they charge for loungers,nice evening walk with lots of taverns offering mixed entertainment as hotel only offered two nights a week... go to Peri`s for a good cup of coffee reasonable price.We used hotel as a base it was clean and comfortable the staff in the main were friendly"
- Travel date: Thu 23rd of June 2011
Lovely hotel close to Rhodes. Good food,...
"Lovely hotel close to Rhodes. Good food, nice room, daily maid service. Bus stop outside hotel. Staff helpful and friendly always with a smile.
Only complaint was could do with a crossing to cross the busy road to the beach. Otherwise excellent value.
Tip: Take a travel kettle with you as I did to make tea or coffee in your room."
- Travel date: Wed 26th of September 2007
"Just back from a week in Rhodes staying at the Belair in Ixia. Did read reviews before we left and I have to say the food aspect was worring as we had booked half board so I'll start with that.
No need to worry as the choice was excellent, the food was always hot and replaced before the dishes were empty, not left for ages that has happened in other hotels I've stayed in. The presentation was good and the staff were very helpful.
The hotel is situated a little to the Rhodes end of the resort so if you had problems walking it could take a little time to walk to the shopping arcade at the other end of Ixia.
The rooms are very clean and not at all small, we had 2 twins and 1 single (that was in fact a double).
The pool area was clean and well tended and had quite a few sunbeds although this was the start of the season and in high summer you might be without a bed or shade if you didn't get down early enough.
The beach is shingle and not all that nice we stayed around the pool rather than cross a very busy road which you have to do to get to it. I would worry if I had children with me as we found it difficult to cross the road. There is a bus stop outside the hotel so getting around the Island was very easy to do and the reception staff were again very helpful and informative.
All in all we five had a great week at the Belair and if you are going to Ixia then why not try it yourself."
- Travel date: Wed 16th of May 2007
Don't understand the bad reviews
"I don't understand the bad reviews I have read about this hotel. I had one of my best holidays here. The rooms were spacious, nicely decorated, v comfortable and v clean, with a fridge, air-conditioning (Sept) and a large balcony, most of which overlook the pool or sea. Ours had a fabulous sunset every night.
The staff were really nice and friendly. The reception bar and pool area were lovely and certainly felt 4 star to me. There were always sun-lounges available, not something I have experienced everywhere, and the pool although a little cold was large and clean. The beach is only across the road and the sea is warm in Sept. There was little current and large waves (due to the constant breeze) which made it great salf and fun to swim / play in. It is sensible to walk up the Hilton to cross the road as it can be quite busy, but was only a short distance and no hardship.
I agree the ârestaurantâ was not the best! Again the staff were lovely but there were no views, it could be quite stuffy and the food was very basic egg and chips / pasta stuff, certainly not 4 star. That said nobody forces you to eat there!
There are loads of restaurant about five minuets up the road for all tastes and pockets. (turn left outside the hotel) We ate out every night just because there were so many places to try and it was so cheap we could easily afford it. We also went next door for our pool snacks as it was just as easy as eating at the hotel bar, but the food was twice and tasty for the same price.
Rhodes its-self was beautiful (much nicer then Crete where we were the year before) and Iâd have gone again this year if it hadnât been booked out!"
- Travel date: Tue 8th of May 2007
Don't go there
"The plan was to stay at the Bel Air from the 28th of september until the 12th of october. The food was terrible. Every two days the same menu. From the meat to the fish and vegetables, everything had the same funny taste. This was caused by preservatives. The food was luke warm and the vegetables cooked to snot. The only things that were edible, were the things from the saladbar. We were forced to become instant vegetarians because we like to keep our health. Breakfast was bad too. Old, stale bread, eggs and ham floating in fat and scrambled eggs you wouldnÂ´t wish upon your worst enemy. The meat-products, cheese and fruit came straight out of tins and packages. Only the Greek yoghurt, nuts and honey seamed fresh. The rooms were very basic and the beds are just terrible. Thin mattresses and what was supposed to be the mattressbed excisted of thick wooden planks. Our bodyÂ´s started to ache after two days and the hotel couldnÂ´t give us a proper solution. We had to cut our holliday short and return home because of the fysical damage. We met a lovely lady there with rheumatism and osteoporoses. We asked her what the bed did for her body and she told us that the beds were agony and that she had cried during several nights. We asked her why she didnÂ´t complained to the hotelstaff. She was afraid to. She was an elderly woman and that is the bad part, that there is being praid upon non assertive people. Why this hotel has a four star rating, is a complete mistery to us. We did complain and we will ask our travelagent for our money back. The only good thing about this hotel is the staff. Those are hard working people, very hospitable and always a smile on their faces. They are the ones who deserve a four star rating. Anyone who says this is a good hotel, must have it really bad at home."
- Travel date: Mon 9th of October 2006
Not bad at all
"Me and a fried spent a week in Rhodes and the hotel choice was not based on direct information. That's why we were a bit afraid of finding a bad hotel, fit to spoil our vacation. But this hotel is more than nice :-).
Good points: nice staff, great rooms (quite big, kept clean daily), large and well furnished bathroom, close to the beach, close to the bus station (you can go anywhere on the island with the bus), good restaurant.
Bad points: pool area is not sunny in the morning or in the evening (early birds are best served on the beach) and the pool smells funny.
Hints: if you go on the beach do not forget "shoes" for walking on the rocky area when you go in the sea; walk a bit to the right on the beach - the sand is better than the one on the area just in front of the hotel; do not be afraid to take the bus (it's ceap and it comes on time); chairs are not free of charge on the beach (3.5euro per chair)."
- Travel date: Mon 21st of August 2006
Wonderful, holiday spent here****
"My family (Husband myself daughter 17yrs and son 13yrs)have just returned from holidaying at the Belair Beach Hotel for two weeks in July (Half-Board)arrived 19th July until 2nd August 2006. Had read reviews but decided to make our own decision and are we so glad we did! All staff at the Hotel were very friendly and helpful, nothing was too much trouble to them, reception staff, "restaurant staff especially" and the ladies who cleaned the rooms.
Food at the Hotel was very good plenty of choice every day excellent range of food, fresh salads, cheeses loved their different choices of fresh breads. Every evening there was a choice of three or more different dishes. Wines very good choice all staff were most courteous and out to make your stay a very pleasant one.
Rooms (both) had wonderful views of both swimming pool and beach, maid service daily, towels were changed daily. Air conditioning worked wonderfully during a particularly hot spell of weather.
Good spacoius pool (even allowed lilos) cleaned every morning and no shortage of sunbeds or sun the sun dissapeared behind the hotel about 6pm in the evening this suited us as we had to leave then to get ready for our evening meal served from 7pm. poolside cafe had good choice of snacks and again staff were excellent.
Belair Hotel is just three bust stops out of Rhodes town itself and this area proved to be much cheaper to purchase goods than in Rhodes town itself. On our first night we came across the LUNA Bar/ Restaurant ran by a Greek/Canadian family (Spartalis)our thanks to Steve, Nick and Becky for making our visits there very enjoyable this was a wonderful location and we paid many visits here and I certainly recommend thier Apple Pie and Irish Coffees. My Kids enjoyed using their Internet facilities. Next door to this bar is Steves wife Natasha's Arts and Crafts Gallery with wonderful presents on show to take home at very good prices.
There is a busy road to cross to get to the beach but this is no problem, plenty of watersports on offfer our son learnt to Windsurf at the Surfer's Paradise which was excellent our thanks to Giovanni who had great patience. There is a supermarket within the complex and a bus stop just right outside.
We all had a wonderful holiday at this Hotel / Resort and hope to return again"
- Travel date: Wed 9th of August 2006
Great Holiday at the Bel air Beach Ixia
"Have just returned from 7 days at the Bel Air Beach.
Dispite reading previous reviews, we found all the staff
polite and very helpful. The food selection in the
restaurant was limited but well presented and
enjoyable for a 3*plus. The room was clean towels changed
daily. Would have been nice if the air conditioning had been on
in May. Views from our room were excellant.
We will be returning soon.
Birkinshaw family, Derby England"
- Travel date: Wed 31st of May 2006
"Have read reviews that other customers have had difficulties at the belair i thought l would add my penny's worth. l can't belive that things have not changed since we were there in 2001. l would agree that some of the staff were very rude,especially in the dining room. The manager in the dining room always seemed to be smoothing over complaints especially about one particular waiter. The manager was a pleasant sort.The food was dreadful,although we were impressed with the very clean room, fridge and good airconditioning. If l was to go again l would stay here but just get flight only and book the hotel B+B ,then eat out at night. The Blue Note cafe/bar near Trianda just made our holiday as we were able to go there to listen to superb saxaphone playing. We enjoyed our holiday immensely but avoid half board at any cost!!!"
- Travel date: Mon 13th of March 2006