21 Traveller reviews from Holiday Watchdog
Brush up on your french
"Brush up on your French as the entertainment team donât translate very well! (Some nights not at all)-evening entertainment very poor-May get better as this was the start of the season!Mid May Kids club good, except for the Sunday nights kids disco, it is all in German 'ONLY' (its the normal aunties+ uncles day off)with songs that only German speaking kids would recognise. Hotel rooms a good size, but only 1 wardrobe between two rooms/cleaned and fresh towels every day. Food of a good standard Greek staff as usual excellent. Water Park is a kids paradise-daytime activities and kids club are of a good standard. Location of hotel is isolated Will NEVER travel with Rayanair again-The free for all seats are a joke with peps pushing + que jumping, the airline also think it is ok for 2/3 year olds to sit on a vacant seats away from their parents! "
- Travel date: 25th May 2013
What a terrible gym
"I am just back from Tingaki KOS and used the gym there in the Pelopas Apart Hotel and it was a complete rip off, i was told the charge for using was 10 euros a day and that was just for one visit, no deals no trainging twice on the one day as i was told someone broke the weights bench so the prices were high to recoup the cost. The gym included the following: Weights Bench 1 - Broken Weight Bench 2 - Broken Rowing machine - Didnt work as no batteries, told staff and nothing was done about it. Ab Cruncher - Ripped and very tatty along with the mats. However there was a treadmill that worked along with 2 exercise bikes and about 100kg of small weights. The gym was very dirty with no air con and the windows were normally closed so it was like working out in a sauna."
- Travel date: 8th October 2010
"I would advise people to say well away from this place ! our experience was not great at all in terms of value for money I would rather of stayed in the UK and as for the kids having fun there really wasnt alot for them to do at all. the things that really took the biscuit was the fact that we had bugs in our appartment and the management couldnt care less. The food was so poor that my mother and one of my children got food poisoning for 3 days and again the management couldnt care less and what made it worse was that we paid for an all inclusive holiday and felt bound to eating there as we had paid so much for it. during the holiday we decided that we could not trust the food and we went and brought lots of salad and lived off that. I could not believe that over 90% of the complex was germans and they were so rude and arrogant. The entertainment at night was aimed for the german crowds and left us feeling pretty left out. Also the thing that really made me sick was that on 3 seperate occasions a child had pooed in the kids pool and this was left for a while after the management were told and when they did get around to dealing with it, it was simply fished out using a net and no chemicals placed into the pool to neutralise the water. my vote on this: BETTER TO STAY AWAY."
- Travel date: 21st January 2010
Me, my husband and 2 kids aged 15 & 18 w...
"Me, my husband and 2 kids aged 15 & 18 went to this hotel all inclusive during May half term. We were pleasantly surprised with the whole complex which was very clean and modern. The food was good with plenty of choice, although at times difficult to find a set table when busy. There were lots of Germans but all the staff spoke English. The rooms were cleaned every day by friendly staff. The sound proofing inside the apartments. with the outside shutters and air conditioning, was excellent, even at 9am you woke up thinking it was still night time. My husband was disappointed that there was no kettle and had to go to the restaurant for his early morning cuppa! It was not nearly as busy as we thought it would be, there are 3 pools, one with slides, a wave pool and another pool, which was an excellent size and very quiet, this is where we spent most of the day. Although a little out of the way, and the beach had lots of stones/pebbles we would definately recommend this hotel, but may be a bit too busy for us during the peak season July/August. "
- Travel date: 7th June 2008
We booked a last minute deal, I read the...
"We booked a last minute deal, I read the reports before we left so I was aware of some issues they had last year. We arrive on the wedensday and were very impressed newly painted, very clean very nice but alittle out the way. (not much around). We had 3 wonderful days until Saturday and all I can say is OH DEAR. half term and they could not cope, it all went wrong, the restaurant was overcrowded, then the evening entertainment was squashed into reception it was a nightmare. too many people not enough staff, music was to loud. The next night they moved the entertainment to the outside theatre which was better but took all the staff with them to the outside bar leaving a young incapable lad behind the bar, 20mins later we eventually got a drink. After making a compliant to managment which are ALL new this year and long with ALL the staff we were told to bare with them. One thing i can say is Hats off to the Reps Altours and Club Columbus who are Italian and German but tried to speak/ include the English Kids. To sum up this holiday I was glad to get Home, but first 3 days were great. Food is good, accomodation is clean, pools were great too. BUT entertainment if you are english is limited the very young, teenagers and adults beware take something to do in the evening or you will be VERY bored. Words of warning- AVOID IN HIGH SEASON unless you have patients and lots of it. "
- Travel date: 5th June 2008
We have just returned from a week at thi...
"We have just returned from a week at this hotel. Me, my wife and two daughters aged 15 & 11. Can can honestly say that it is probably the best holiday we have had. The rooms were very good and excellently cleaned on a daily basis. The pools were fantastic and we all enjoyed them. The hotel is out of the way but there is a bus approx 300 metres away that goes to Kos Town. It cost 5.60 Euros for all of us though we got a taxi back at a cost of 10 euros. A taxi to Tigaki also cost 10 Euros each way. You can hire bicycles at the hotel for 5 euros a day and you can also hire mopeds and quads. I hired a 125CC moped for 20 euros and got to see most of the island. The following day we hired a car and went out and about as a family. Driving was easy. An important thing to remember is that the hotel promotes Hertz car rental (63 Euros a day for a Punto type car) but they have they have a little black book in a drawer at reception that has Kosmos car rental in. The Punto cost me 47 Euros with them!! Some receptionist claimed that they only do Hertz but I guess a more senior receptionist told me about Kosmos. The food was very good. We never really took part in the hotel entertainment but when we passed we did hear English being used as well has German etc. The weather was fantastic. We would definitely go back. If I was to find a gripe it would be the fact that the bedroom had air con but the other room with the fold out beds did not."
- Travel date: 2nd June 2008
Nice hotel same about the location. We a...
"Nice hotel same about the location. We arrived there at 2am to see germans putting towels on sunbeds but we found the aparment easily and it was really nice with great views of the sea. The pools were great three of them one quiet another was a wave pool the last with some slides that were mostly always on. you couldnt get a sunbed unless you work up before seven. The beach was slightly rocky but you had more chance of gettting a sunbed there. be careful as it can get windy and the sand may blow in your face. They had some very nice breakfeasts plenty of chocie the same at lunch. but for dinner it was the same food each day. I would go back again as it was really good and i had a great time."
- Travel date: 27th May 2008
We are a family of 2 adults and 2 childr...
"We are a family of 2 adults and 2 children, aged 14 and 9. We chose this hotel due to the kids clubs catering for both kids, especially the teen club, and were extremely disappointed to find that the entertainment catered for the very large German contingent within the hotel. We paid that little bit extra to come here and relax thinking the kids would be entertained, but on finding everything in German the kids didnât want to go. Our 14 year old daughter then spent a huge part of the holiday in the room, bored! Our 9 year old son found a few friends and spent a lot of time on the slides and in the wave pool but even that wears thin after a while. The pools were the only part of the hotel that we felt should have been cleaned more often than they were. The accommodation was excellent, we had a 2 bedroom apartment, cleaned every day, which was well set out and had plenty of storage space. The restaurant was also excellent, with lots of variety during all the different mealtimes and although it did get a bit busy early evening it didn't warrant some of the comments it was getting. The hotel grounds are well looked after and well lit at night. All the staff we dealt with were great and we would not hesitate to book again if the entertainment for the kids was as promised in the brochure."
- Travel date: 24th September 2007
"Arrived at the hotel early hours of the morning...greeted by very miserable reception staff. We were hungry as we hadnt eaten on the plane, but there was not even a bottle of water available for our 3 kids. Walked to our apartment ..dragging cases and 3 kids at 2.30am was not a pleasure, especially as it was the apartment furthest away. 2 bed appartment, very clean and comfortable with double aspect views and wonderful airconditioning. The only problem waws that there was no where to hang the shower head when having a shower...so i had to hold it over my husband ! Had to have your sunbed saved with a towel by 8am latest. I loved sitting on the beach as there were lovely breezes...the sea and view over to the Turkish coast was stunning. Lots and lots of German guests...entertainment in German...the karaoke was hilarious !!!!! Food was plentiful and delicious, but the deserts were boring. Bar staff very friendly indeed. We hired a car and went around the island, the hotel is very secluded, so you can't just walk to nearby town and shops very easily. Overall it was a lovely restful time for us and the three kids loved the pools."
- Travel date: 15th August 2007
Good time was had by all but..
"We stayed at the hotel for 11 days and can advise anybody who is going to stay the following: Weather not guaranteed as we know but it is fanastic not a cloud in the sky, hotel complex good and you can see it's only 2 year old, the gardens were well kept and somebody was always working on them. Food was very good with a wide selection at all times. Staff were okay, cleaner was very friendly and we had maid service every day and fresh towes and linen regularly. Now the downside to it - Germans we were outnumbered by 9 to 1 i think. They don't like to queue and will not use the word excuse me or sorry when bumbing into anybody. Eentertainment at night for the germans only, we sat in the inside bar and talked with other brits. Apart from that it was a good break and i would say it's probably a 3+ rating."
- Travel date: 12th August 2007
"After lots of research we booked this property as we have two children aged 4 and 2 and thought the aqua beach would be perfect. We flew out for 2 weeks on the 26th July with Mytravel, the plane and crew were awful. It was the dirtiest plane i have ever been on, the cabin crew were rude and everything seemed to be too much trouble. We arrived in Kos and easily got a taxi to the the hotel (23 euros) which wasn't too far away. We booked in and were given a map with our apartment circled and off we went, 4 suitcases 2 children our hand luggage in 40 degrees of heat! Unfortunately we were the apartment furthest away and at the top of the block! The rooms were lovely, we had a 2 bed with sea view. The main bedroom was large, with a huge bed and balcony. The smaller room had a double sofa bed and a single and a balcony, it also had the large wardrobe. The bathroom was a good size with a whirlpool bath and hand shower. Having been to Greek islands before we went prepared with little battery lights in case of power cuts but never experienced one. The water was always hot, whatever the time of day. The hotel and facilities themselves were good. Our only problem was the way breakfast, lunch and dinner are served. All meals are buffet style in the main restaurant. You find yourself a table, leaving someone with it, then go and join the scrum. The majority of the guests were not English and didn't seem to have heard of queuing. The food itself was good. Breakfast was cereals, continental or full english. Lunch and dinner were always 2 choices of meat (beef, pork, chicken, turkey, veal, lamb) Two choices of potato, one of them was always chips. pastas and salads. The desserts were a bit samey though. There was one type of beer and one red and one white wine on tap to help yourself to and a choice of fizzy drinks. The pools were the reason we went and we weren't disapointed. The children loved the slide pool and would have happily gone up and down all day. The wave pool was great too and the lotus pool which our children called the "jumping in" pool, all the pools were fairly clean. Sunbeds were very hard to get, all reserved with towels on them by 8.30AM. We would use the path lights to hang our beach bag and rings on while in the pool, with 2 small children we weren't really going to get the chance to sunbathe anyway! The beach isn't that great if you want sand go into Tingaki there is a lovely sandy beach there which we went to on the day we hired a car. Unfortunately as the resort is mostly German all the entertainment and kids club were in German so our children were not able to go. The staff in the main restaurant and pool bar were very serious, but we did overhear the manager asking them to smile more as he had heard complaints about them ( as had we before going) The kids loved the free icecream, although depending on who was serving you it could be a small dollop in a cone or two big scoops. Our maid was wonderful on the 2nd day she came to clean our room after lunch, we warned her our little girl was having her nap, she cleaned very quietly and didn't wake our daughter. The next day the same thing, then on the 4th day she started to do our room first at 9 AM which was much more convenient for us, and our daughter. The rooms were swept, mopped, bathroom cleaned and beds made-up every day, sheets and towels changed every 3 days. One thing we didn't like was being so far from anywhere, we couldn't just walk to a shop or restaurant. The on-site shop does seem to sell a good variety of things but some can be very expensive compared to elsewhere on the island. We caught the bus into Kos Town which isn't far away, went to the bus stop at the end of the track. We waited along with lots of other guests and when the bus arrived everyone surged forwards and pushed and shoved to get on, no such thing as queing. My husband and I looked at each other and stayed where we were, we waited for the next bus. The flight home was much better than the outward journey, the cabin crew were happy, helpful and professional. Overall the holiday was excellent, the weather was hot, the accomodation was of a high standard and the pools were great fun. We felt as though our money had been well spent, the children really enjoyed it all and we had a great family holiday."
- Travel date: 11th August 2007
"just arrived back in old blighty and can honestly say,i am not too sorry to be home. Kos Aqua club is definately not geared up for any nationality other than German,the hotel is run very poorly incomparison to other all inclusive resorts especially those in Turkey that we have visited, we stayed for 10 days and although we owuld say the rooms are very clean and comfortable you need to consider this is a very new hotel, apart from the rooms and the wave pool there is not a lot of positive things we could mention about the place, food is often cold and can be found on the floor of the restaurant (more like a noisy school canteen)be careful not to slip up and fall as our mother did, none of the staff came to her help or even enquired how she was after a visit to the hotel doctor who gave her a injection to relieve the pain (70 Euros) so be very watchful when you walk around the restaurant as 2 other guests also fell as the staf brush the food of the tables straight onto the floor and then leave it there for the unwary guests to find sometimes to there misfortune, the bars have a 2 drink rule which they enforce at there discretion so in the evening if they decide counting beyond the number 2 becomes to much for them, plant some of your friends around the bar and you can all get 2 drinks and sit down to drink them together, i could go on and on but will leave you with the same old story of sunbeds, yep! you need to get up early 7.30 should do it, the staff are aware of the problem and will ocasionaly collect the towels on unattended beds but this only occured once when we were there, so if you have already booked, it is not a dive just don't have any great expectations, if you haven't booked try the al inclusive resorts in Antalya in Turkey, they are light years ahead,"
- Travel date: 11th August 2007
Top traveller tips for LABRANDA Marine Aquapark Resort
"Stay Away as it is just a rip off."
LABRANDA Marine Aquapark Resort is also called
- Kos Aqua Club Hotel
- Kos Aqua Beach Club Hotel
- aquis marine hotel waterpark