10 Traveller reviews from Holiday Watchdog
Absolutely superb !!!
"i stay with my partner 6 nights at a deluxe room with private pool.Very nice resort, constracted on a hill, and all houses are from stone, very nice !!!!
we are very very satisfied of all. Very spacious room , huge king size bed, spacious and luxury shower, bathroom, nice furnished room, very good balcony with bamboo furniture and sofa, right in front our swimming pool, view the resort.
Very good breakfast buffet, big variety of anything you would desire, and very good dinner buffet , every day another kind of cuisine,(seafood, grilled meat, italian, chinise, japanese-sushi). Very polite and helpful personel, fantastic very big swimming pool with sea water, and very cozy private beach. Wet bar is on swimming pool with nice coctails and some plates from the Taverna restaurant.
We found everything superb, we would like to come again, and we extremely recommended to all. Prices are very good , if you compared with other 5stars hotels near , like Elounda"s hotels.Very queit place, ideal for relax, very good spa, daily activities for adults and kids, and 10 kilometers far away by taxi from Agios Nikolaos , if you want to go outside of the hotel."
- Travel date: Sun 27th of June 2010
Stylish, contemporary but chill-out music everywhere intrusive
"We stayed at this beautiful hotel in early June and were very impressed with the quality and finish in all the rooms and public areas. The bedrooms are stunning with huge, comfortable beds (although no memory foam pillows as one reviewer had been offered, and I was sorry to have left mine at home because the pillows supplied were the only disappointment) and crisp linen, plenty of storage space and top quality fittings. We had a pool outside but it wasn't really private enough to use as the room next door overlooked it so if we went again we would book a basic room, which is still very nice indeed. The only two complaints we had were that the food wasn't great and the chillout music rather intrusive. It is everywhere, and though appropriate and quite nice in some of the public areas, it drove us made to have to sit next to the pool or beach with the constant thump thump of bass pop music intruding into our peace. In the end we retreated to the farthest end of the beach and asked them to turn it down (although the staff were apparently not allowed to turn it off, even though several people had the same opinion as we did). The beach is private and beautiful and listening to the waves would have been calming and relaxing had we not had to contend with euro pop too. What a shame. It would stop us returning I'm afraid. We loved the spa but the only free bit is the indoor pool and gym, you have to pay for sauna and steam which is unusual in a 5 star spa hotel.We were looked after brilliantly in the evenings by Carlina and Julie in the Crystal Box bar - they deserve a special mention. We had plagues of mosquitos in the evenings so remember to take insect repellent and a plug in version for your room. But give the hotel six months to settle down and I think it will be really good - just take your ear plugs!"
- Travel date: Sat 19th of June 2010
I will come back!
"My life is related to the travel Industry so I spend most of my days staying at hotels. All kind of hotels in all countries, from crappy to good to great properties. Regarding the Gran Melia in Crete I have to say that I've been greatly impressed by the landscape, the service, the hotel staff, the facilities and their restaurants of this new property. We stayed at room 811. It is at the top of the hill, they have funiculars so you do not need to walk all the time, but the view from this room is spectacular. The view you have from its terrace (with private swimming pool with sea water in it) is amazing: the Mountain, the sea, Agios Nikolaos bu light, so romantic!. What else could you ask for? I strongly recommend this new property where you can either stay at your own private pool in your room's terrace, or spend the afternoon at the infinity pool they have and drink one of their great Mojitos! Also i recommend to spend the day at the hotel and rent a car to go have dinner at Agios Nikolaos during the night. A lot of Chill out bars where you can drink great Margaritas and end your evening enjoying great tasting Cheese pasties, Mousaka and tzaziki uuummmmm!!!! Try a body massage at their Spa or become sporty at their gym with the personal trainer, you will love your holidays as much as we did! Enjoy your holidays!!!!"
- Travel date: Sat 12th of June 2010
A spectacular place
"We stayed 3 nights at the new Gran Melia on Crete near Agios Nikolaos in May 2010 when it was less than 2 weeks old. The Gran Melia is set on a spectacular hillside with all the rooms overlooking Daios Cove with views of the bay beyond. The beautiful impressive infinity pool, 80+ feet long, hangs over the beach cove. Not unexpectedly, some of the European women guests take the liberty of sunbathing topless. The hotel is spread out and laid out in terraces on the hillside with elevators and bellboys with golf carts to transport you where you want to go. Service was impeccable. The buffet breakfast was fitting for a 5 star hotel. The rooms are spacious, each with a balcony and view, and the bathroom has all the 5 star amenities and fixtures such as a rain forest shower and separate bathtub. Some rooms/suites have small private pools. We really enjoyed our luxurious stay at the Gran Melia. The hotel is a little tricky to find and precise directions from the hotel are necessary."
- Travel date: Fri 11th of June 2010
A month after opening and my wife and I...
"A month after opening and my wife and I have stayed at the fantastically located Gran Melia, Crete. Nestled perfectly in a beautifully scenic bay, this place truly has the WOW! Factor. From the moment you arrive and are shown the amazing vista from atop the jutting marble and glassed appointed reception area, one is made to feel special and the experience just continues. We had a deluxe room with pool which was perfect for spending sun soaked mornings before heading to the private beach and then the taverna for lunch. To the poolside bar for late afternoon refreshments and then a relaxed transition into the evenings. Are there any negatives? Well, it ain't cheap but if you can afford to come here then it is a minor issue. Only problem, and it is because of the relatively recent opening, is the food selection. What there is is excellent, fresh and perfectly cooked but it is limited for a weeks stay, our fellow guests may find it a chore after two weeks. Saying that, we have been told that the menus will be extended shortly. A specific mention must go to the staff....exemplary in every respect. Demitri, Christos, Efi, Carlina, Michalas...if one can name them so readily after only seven days then they must be good! So, all in all, a perfect place to relax in absolute comfort and luxury, we'll be back."
- Travel date: Mon 7th of June 2010
Really great atmosphere, calm place for relax week
"Absolutely new hotel and really deluxe service
+ nice, calm place - hotel located alone in bay, around are not other hotels or houses.
+ big hotel, but don`t feel others, because hotel lay down along the bay
+ all hotel rooms are sea view
+ big, spacious rooms with WIFI for free in rooms
+ transport in hotel from room to room, funicular to beach, pool
+ pool - seems like in one level with see, fantastic view and swimming
+ hotel management, who really seems care for hotel and want that everything is perfect!
- if want to go to nearest city, then need to take taxi or to rent car (but anyway it`s perfect relax for persons who really want to rest and to be in calm place away from others)"
- Travel date: Thu 27th of May 2010
an excellent hotel badly let down by its restaurants
"Stayed here for a week in May 2010. This is an excellent hotel, the rooms are superbly well appointed. We chose one with a private pool and my only comment here would be that the rooms need to provide a sun lounger to lie by the pool. Where this hotel falls down is with its restaurants. The Greek Taverna is a complete rip off and the food sub-standard for a 5-star hotel and much better food can be found in Agios or Elounda for much less expense. The other restaurant is trying to be too trendy for its own good insisting on only selling Asian food in the evenings with an incredibly limited choice and no veggie option whatsoever. The service was appalling on the one night we ate there. Avoid this at all costs and eat in the towns at authentic greek restaurants. You will need to hire a car if you are staying here. I fear that in the busy months there will be a rush to secure sunbeds by the pool and on the lovely private beach as there will certainly not be enough to cope with a full hotel. The bars were great and the bar staff very friendly."
- Travel date: Thu 27th of May 2010
"I don't now where to begin with my praise for this Hotel (we are seasoned travellers in our 40's). We were blown away with just about everything that it had to offer. I have tried to write this 3 times now but has ended up too long as there is so much to say, so I am going to list everything instead to give an idea of what you get. But just to say, that everything I state is of the highest quality you can imagine. Attention to detail is superb. Quite simply, the best place we have EVER been!
Red carpet entrance - bubble car with twinkling ceiling lights takes you to private beach - private sun terrace with own infinity pool - constant ambient-chill music in communal areas & by pools - fresh water adult-only pool - large sea water infinity pool with kids pool attached - fabulous kids club - 2 excellent restaurants - superb breakfasts - quality crockery, furniture, cutlery etc. - huge sculptures - light, air, space, water, glass, colour, shadows - cool & contemporary - Zen - relaxing - large rooms - black-out curtains - Egyptian cotton bedding - 2 person power shower - queen size bed - memory foam pillows - large flat screen TV - bath robes - big sun towels - extremely attentive staff - incredible room service - impeccably clean - fresh fruit kebabs given out every day - spectacular views - quiet air-con - visually stunning... the list could go on!
The Hotel is expensive once you are there but then this IS 5 star plus.
Spanish Hotel group Gran Melia brings 5 star to Greece that is has always lacked.
TIP: get the Hotels limousine to and from the airport as it works out cheaper than a taxi!
(and is SO much more civillised!)"
- Travel date: Fri 21st of May 2010
this new hotel is beautiful, wonderful staff, still trying to open up as we had some cute moments - but luxurious.
"we stayed here in May and whilst the hotel is not finished, the fenicular to the top of the hotel was not finished they ran us around in little electric cars - i probably came back much fitter running up and down here.
breakfast was good as were snacks, unfortunately they didnt totally get the restaurant and the buffet right but the greek tavern was consisent.
the hotel are busy inviting travel agents and this really did show in relation to the dinner options when in some cases, especially in the buffet there was nothing left.
I have to say that the staff here are incredible, I think they are the best and most efficient I have ever come across. Nothing was too much trouble.
the hotel is luxurious, wondeful quirky furniture and I can only say that i think the architect deserves an award.
Unfortunately, we got caught with the volcanic ash cloud and the were moved by Sovereign to a terrible hotel, infact it was a disaster.
Next day, we went back and the gran melia staff sorted out room and looked after us.
don't book with Sovereign - they maybe are part of TUI but they have little or no control over what happens.
if you get stuck somewhere its not acceptable to put someone up in a dirty hotel which is second rate. Now Thomson left their people in the Sensatori - how acceptable!
go to this hotel - you will have a good experience"
- Travel date: Thu 20th of May 2010
Brand new luxury
"Hotel opened mid April 2010. Location on the map is not correct.Hotel is siuated in a private bay ,6km outside Agios Nikolaos on the road to Eripetra.
Splendid view over the sea and very quiet rooms with no disturbance of neighboors.
We experienced some problems,due to start up. 10 rooms occupied out of 300. But our problems were profesional dealed by the management.
Very friendly staff.
Rental car is needed because it is quit desolated (+private!). Security,heildeck, everything was available.
On our last day, we could see the Spa. Even here the newest equipment and facilities on 3500m2. 1 hour sauna etc costs 30 euro.
Drinks are not cheap (5 euro/beer) but this hotel is high luxury class.
Special tip.... ask in de Taverne for making some traditional Greek food. You will not regret it!"
- Travel date: Wed 5th of May 2010