67 Traveller reviews from Holiday Watchdog
great place to chill out
"loveley hotel very clean staff and local people freindly. good amination team, food very good lots of chioce.can be very busy when hotel is full there can be some quooing up in the dinning room, no broblem getting a drink, lots of space to sunbath lots of pools, nice little fishing village just a short wall from hotel with restaurants and bars but no night clubs this a quiet village, car hire is a must to get around to see the island. the hire is cheap from Â£30 for a day to Â£110 for three days, this is my first holiday to crete enjoyed very much will return again, juast one bad piont was the flight with thoamscook short of leg room not very comfy for 4 1/2 hour flight saying that i am tall so if your tall your not going to enjoy your flight. hope this review helps"
- Travel date: Mon 7th of May 2012
"My husband and I had the most amazing honeymoon at vasia hotel. My husband joined in water polo, football and table tenis to name just a few of the activities going on (ping pong champion I might add). While for most of the holiday I would laze by the pool. One evening we got to use the italian resaurant based on the see front which was an amazing experience extremely romantic and we really enjoyed. All the waiters and waitresses, bar staff, hotel staff were all very happy, friendly and helpful. Rafiel, Andej and the rest of the animation team were exceptional and kept us laughing and smiling throughout, even had activities for the rainy days (as slightly out of season). We Will definately be going back and possibly take the children and thier partners."
- Travel date: Thu 14th of July 2011
Its a nice place if you get it at a nice price.
" The food was good awe paid a very resonable price and as three girls we were well cared for by the staff.
Food was good plenty of selection and always fresh.There is three resturants 2 themed which you can eat at once every week with a booking. One of the resturants is on the sea frount, where if you get dinner at the right time you can watch the sun set.
There was entertainment on some nights one of hte most memorable being the folk night where we spendt most of the night dancing in big groups. The room was also good although we had a basic the rooms are all very diffirent because they all have diffirent facilites. Some with there own pool area.
I think over all for us we went in june and it was very quiet in the surrounding area so we would have likeed it to be peak season to enjoy it the most. Oh and a tip take a walk down the road for the cheaper cocktails. they are the best in town.
- Travel date: Mon 22nd of February 2010
half term rip off!!!
"For anyone thinking of going to the Vasia Beach Hotel in the October half term please please don't bother. We paid peak price to go all inclusive for the October half term and everything at the hotel and in the resort was shutting down for the end of season. We were told there were 5 restaurants and by the end of the week there was only one open. On our last day which was the friday and there was still people staying until sunday they started stacking away the sunbeds. Please take my advise and don't waste your money"
- Travel date: Wed 4th of November 2009
"My husband, child and I had a lovely time at the Vasia Hotel. Its true its more like a 4 star hotel than a 5 star as many critics have suggested but what do you expect when your not paying 5 star prices. The staff are very friendly from the maids to the restaurant staff and entertainment team. The food was very good, the whole hotel was spotlessly clean and the outside pool areas had plenty of sunbeds/chairs (no need to put your towels out). We stayed in the basic accommodation which was very good, only complaint would be that the mattresses are very hard, but after a few drinks who cares. If you have little ones there is a children's play area with some softplay equipment and other toys, and a member of the entertainment team is around most of the day to keep the children busy. And a mini disco takes place every evening to let the little ones party (maybe peak season only though). Just one more negative avoid visiting the small shop next door (Knossos) as the lady is very rude and I think a bit crazy! I would not recommend this hotel for lively young adults but anyone else definitely."
- Travel date: Tue 3rd of November 2009
"This hotel is listed as a 5 star. Most reviews I have read totally disagree with this, however, what I will say is this hotel has some 5 star facilities, but, you'll have to pay extra for them. We booked a junior suite on the standard all inclusive rate. Our first impressions were not good. There was no grand entrance to this hotel and on the whole it looked very ordinary. We arrived at 8pm and dining room closed at 9pm so we had to rush to obtain some dinner. When we eventually got to our room, we were very disappointed. The suite was basically one large room separated by two sliding doors to the bedroom area. We had two children aged 12 and 8 with us so the sitting room area was their bedroom. Unfortunately there was no where for them to keep their stuff. Just 2 bed/settees, a coffee table and a cupboard which held a small fridge. The main bedroom area was well equipped with good quality furniture but not enough storage for a families, just one wardrobe with about 6 coat hangers, a dressing table with 2 cupboards, one which held a CPU and two bedside tables. The worst thing was that our balcony, which was off the bedroom, was about 5m from a bar so when you stepped out, you had 100 eyes watching you. Also, the air conditioning was only in the bedroom so you couldn't close the sliding doors for privacy because the children would have literally cooked in the heat. I did however complain about the accommodation and after some perseverance, persuasion and a couple of days we were moved. I must say our second room which was at the rear of the reception and in what must have been an older renovated block was much better. We had a separate bedroom a sitting room and a good sized bathroom, all beautifully decorated with far more storage and in my opinion worth a good 4 star rating. There was a small fridge which was stocked with a few bottles of water, some soda and a couple of beers. Air con in both rooms and a much larger balcony with a sea view. There was also tea and coffee making facilities. One of the many pools to this hotel was next to this block, however it was very deep and not suitable for young children but very secluded and quite. There are 5 main pools to this hotel and the others were much more suitable for children and plenty of sun beds. The food was what you'd expect for all inclusive and quiet varied, hot and cold buffet for breakfast, lunch and dinner. If you expect English cuisine you will be disappointed. There are lots of nationalities staying here and in my opinion the catering was diverse enough for all and we definitely didn't go hungry even our very fussy children found plenty to eat. Snacks were served at the stack bar which is next to one of the main pools; we only ate here once because the food was better in the restaurant, however there was ice cream, chips and pizza etc. available from about 11.30. This doubled up as a Chinese in the evening. What makes this hotel worth the 5 stars is the accommodation with private pools the spa and the brand drinks, the nightclub all of which you have to pay extra for.We did however see some evidence in the dining room with the occassional champagne and smoked salmon breakfast. The spa treatments were very expensive, not much for under 50 euros. The drinks were not too bad sometimes stronger than others. The bar staff got very funny if you ordered large quantities of drinks especially at around the 11pm. The entertainment was very poor but the team tried very hard, mainly, karaoke and sideshows. The hotel is on the sea front but no real beach. If you can brave the rocks and stones you can paddle and there are some big rocks where you can sunbath. The village of Sissi is very pretty but again very expensive. I am glad we were all inclusive because to eat in the village would have been very expensive and there was only one bus a day to Ag. Nik and Heraklion, the taxi's were expensive about 15Euro's to Malia. All in all we had a relaxing time, we ate too much and drank too much and soaked up the sun. If this is what you are looking for then go for it. Wouldn't go back again though we paid 4 star prices and that's what we got. "
- Travel date: Sat 5th of September 2009
"As all-inc regulars at 4star hotels this one was on a par with most of the others we have stayed at through the med! Our room was sea facing and had the separate sitting room which is better than we usually get. The rooms were clean and satisfactory for our needs and the cleaning staff were unobtrusive, never really saw them till the last day and then it was as we left the room and realised the lady had been waiting patiently further down the corridor!! What we loved about this hotel the most was the late breakfasts till 11am which suited me down to the ground as I am not an early riser!! So on non-excursion days I found it great to go and have "proper" sausages in a cooked breakfast which was ample for us till evening meal! Only had day snacks by "big noisy pool" a couple of times which were ok but a bit greasy!! Always plenty of choice of an evening but restaurant can get busy at times and you have to wait to be given a table. Didnt really use other restaurants as we were happy with the main one and the choice, or ate out in the village for a change.
The staff were okay though I recall one bartender being a bit mean with the spirits in the mixed drinks so just ordered more spirits to strengthen the drinks.The big pool at the back tends to be noisy,but suppose good if you got children as it all seemed to be happening there!! We stayed at the smaller pool by the outside bar which was lovely and relaxing.
The only downsides I noticed at this hotel were the outside bar area seems to blast out dry air from vents in the wall which I had to sit away from as a sufferer of air conditioning and dry air allergy, but not really a big deal! The other was that on the couple of times it rained, the public outside areas do become extremely slippy and we did notice an unusual amount of people with bandaged ankles,feet etc....
Sissi itself is a lovely small picturesque town and harbour with some good restaurants with amazing views. However the road down to the harbour, although not far, is quite steep and could be difficult for people with walking difficulties and again quite slippy when wet!
Wanted to book to go to Santorini but changed minds when realised would cost 100euros each and a very long day(set off about 5am) We booked for leper colony trip which was a bit disappointing as we spent more time travelling!Coach trip to aghios then hanging around while other coaches arrive to board boat,then on the boat,then sitting on a rock on some remote island with no amenities for about an hour whilst the crew made lunch which then took about another hour to feed everyone!When we eventually got to the leper island it was extremely busy and hard to hear the guide above all the other guides in different languages. We got to spend about a half hour on our own to look round and then it was back to the boat followed by about an hour and half at aghios to wander about before getting coach back!!!!
I thoroughly enjoyed our stay at this hotel and was very happy with the all-inc package. When you check out the hotel provide you with a meal card so you are able to get food and drink up until you leave. Would go back to this hotel again and would recommend it as a pleasant 3-4star.
- Travel date: Mon 27th of July 2009
"Vassia Beach is NOT as it states in the brochure. The photos do not match up with the decor of the room and beware of the extortionate hidden prices! A safe hire for 2 weeks costs 60 euros and internet is 30 euros an hour or 100 euros a week!If you are on a 2 week holiday, you cannot hire the safe for just 1 week unless you take it for the second week, and there is no refund when you return the key! Beach towels are provided, but the cost is 30 euros each if you do not return them.It also states quite clearly in the brochure in the room that prepaid telephone cards are subject to a service charge, but I did not expect the service charge to be the same as the actual price for calling from the room at the hotel rates!!! We also learned that there is no differance between the ordinary rooms and the deluxe rooms other than 2 square metres.....is it worth paying the extra???The rooms with private pools are not very private. They are back to back with a comunal cental walkway and ordinary rooms up above! The welcome basket of fruit consisted of a half rotten apple and 2 green oranges, and the stocked mini bar was 2 bottles of water, 4 juices and 2 cans of beer! Hiring a car is a must as there is only 1 bus a day and there is very little to do in the area.Very much a "lying by the pool" holiday and there are plenty of pools in the resort, all spotlessly clean with plenty of sunbeds.Food in the many restaurants is not up to 5 star standard as far as choice is concerned.... ( eg. Roast the first night, roast done in a sauce on night 2, roast in sauce with pasta on night 3, roast in sauce with pasta and added veg on night 4 etc.)only 1 choice of soup and very little choice cheese with no crackers. Ice cream however is available in many differant flavours.The restaurant is extremely busy at times and very noisey, but if you have no kids, ask to go upstairs in the evening to the adults one where it is the same choices, only quieter. Only positive thing I can really say about this hotel is that the staff are extremely polite and friendly and the complex as a whole is spacious and clean. The gardens are very unkept, which spoils it somewhat, but hey, its Greece and will get done tomorrow!!!!!!!!! Not a place I would return to voluntarily as I expect more than 3 star provisions when I am paying for 5 stars."
- Travel date: Mon 13th of July 2009
3/4* definately not 5*
"We stayed at this hotel from the 23rd June to 30th June 2009, this hotel is spread out over a large area and a bit of a mismatch of different building types which in some ways, adds to the attraction, but you can find yourself distanced from the entertainment and night life. The accomodation is adequate, but the standard is let down in a few places, in my opinion it would only be classed as 3, maybe 4 star certainly not 5........The rooms are spacious but basic, we thought we were getting a good deal on 'All Inclusive'....until we arrived there and found that if we wanted simple things like.......the fridge topped up with 2 bottles of water and 2 cans of beer we would have to upgrade to....Utra All Inclusive @ 20eu per day, but yet the web site states the fridge is replenished daily, there is internet access in the rooms but this is also extremely expensive,. The spa is very expensive, as are the shope around the village, even cigarettes were cheaper in the UK Duty Free than they were anywhere on the island, including Heraklion Airport. The 5 pools are kept immaculate and the food is out of this world in all 5 restaurants. The staff are very friendly and the animation team keep spirits up all day long. There is an area of land between two blocks which lets the hotel down, it is uncared for and growing wild, which is attracting wildlife and mosquito's. Under our balcony, which overlooked the waste ground, was the Staff accomodation which was more like a refuse collection point than a living area. All in all, the hotel is a good 3 star but i would not return there for a holiday.
- Travel date: Tue 7th of July 2009
Misled by blurb!
"At the uninspiring entrance to the hotel is a sign which says 'Vasia Hotels' and there are 5 stars. I strongly suspect that the local graffiti artist has painted three of these onto the sign!.
The brochures advertise 2 hotels - the Vasia Beach and the Vasia Palace.
The âVasia Beachâ has no beach! The roughish sea is completely inaccessible because of a very rocky foreshore. There is a 'beach' 300 metres away - this is a litter strewn, derelict area of compressed sand about the size of a tennis court. The hotel is a collection of dormitory blocks of strange aspect and architecture with rooms mostly overlooking other rooms or buildings.
The âVasia Palace' has no grounds - and not even a sign to announce it. It is a weird looking assortment of buildings attached to each other, overlooking scrubland on one side and close to the local fly tipping site on the other. It is about 200-250 metres from the buffet and bars.
Bufos beach,about 1 mile away, is overstated. It has a rocky foreshore which makes paddling very difficult and to swim means negotiating some sharp rocks. It cost Â£8 to hire two old unpadded sunbeds and something similar for a couple of coffees.
In fact Â£8 seems to be a popular figure because that's the charge at the hotel for a Gordons Gin with local tonic or a Baileys - with ice. All Inclusives get cheap local stuff.
The poolside chairs beside the hotel pools are crammed together so any sort of privacy is hard to find. Similarly it is hard to escape the loud music blahting out of speakers all over the grounds. At about 10.30 a.m. it is switched on to the local version of a bright and breezy (and loud) âGood Morning Campersâ. However it does not give a Hi Di Hi.
The main (buffet, of course) restaurant is noteworthy because of the unvarying selection of dull food and its lukewarm temperature. It is, probably, the worst holiday hotel buffet restaurant I have ever visited. Two other restaurants (open some evenings) overlooking the sea have a lovely ambience. The food is brought down from central kitchens and the menus never vary. Nevertheless both of them are a pleasant diversification - if only some people would change their clothes for dinner. But thatâs the sort of place it is!
A third restaurant advertises extra-ordinary expensive menus. Fortunately, for our budget, when we were there it was never open (lack of customers?) - but it does feature heavily in the brochures. There is a Chinese restaurant in the (converted for the evening) pool snack bar. It looked absolutely awful and although we had booked unknowingly â we cancelled and walked away immediately.
The staff, without exception, are unquestionably excellent. The rooms are good, clean and very well maintained.
The spa is good - very good - but outrageously expensive. Unfortunately the thallosotherapy pool rarely completely functions because the jets get blocked up â or so we were told.
Sissi is a pleasant village with a good selection of tavernas and there are a few nice road walks around the area.
We were disappointed with the hotel. Donât be fooled by the pretty pictures and the glowing descriptions.
- Travel date: Tue 2nd of June 2009
Vasia Spa Hotel Sissi
"The hotel was fantastic, so clean. There was a fruit bowl, slippers, toilitres etc our room had two bathrooms, two bedrooms and a lounge, a rooftop terrance that no one knows is there, with its own sunbeds, tables etc. All the staff were helpful and friendly, especially Michael, Yogi and Dimitri. The entertanment was the biggest let down as it was nearly end of season, was something on each night, football in the afternoons which my daughter did manage to get one game. Spa looked great but was expensive. We hired a car from Meevis and quads from Road Runner just around the corner,also a fantastic leather shop too. The supermarket at the top of the road was expensive, watch them, they make up there own prices no matter whats on them. The only thing you would need to buy was milk but you could get it from resturant. My tip would be to go all inc, there is food available from 7am until 9pm, far too much choice, all fantastic. The drinks are not small measures either, and as much as you can drink. Drinks inc tea, coffee, wine, soft drinks,beer and just about every short you could wish for. Football available every evening for those that want it, we didnt get DVD or CD in room, kids were dissapointed with that but that was all. "
- Travel date: Fri 31st of October 2008
Travelled with 2yr old and 8mnth old! Fa...
"Travelled with 2yr old and 8mnth old! Fantastic Quiet hotel! Clean with attentive staff! Booked VIP massionette with private pool! Worth booking as does not cost that much more for what you get! Pools are lined up side by side but are very quiet and close to main building - great if you have young ones! Cannot understand negative comments. Food is a little "samey" and more german / dutch centered but you can always find something nice, and the salads are best ive seen all inc! They even have a childrens buffet section - which many adults seemed to enjoy also! The hotel is not overun by little kids but it is nice to see a few small familes about! There is a supermarket outside hotel but if you go 1min down road to the right there is a cheaper cretan supermarket. Nappies, wipes, lilos, arm bands can all be bought quite cheap! Sissi is a lovely little village with places to eat out if you fancy a change. We will be booking again next year! Weather was amazing! Could not ask for anything more from the hotel for our young family! "
- Travel date: Thu 18th of September 2008