32 Traveller reviews from Holiday Watchdog
"I think phaedra beach is a brilliant holiday the staff are superb, fun polite and very very helpful, the food is amazing meal times are great and is not rushed, plenty to eat and drink with a very large selection, the staff work very hard the rooms are lovely and clean good air con, you have to pay for but where do you get it for free anyway, goin back for a third time, cant wait lots to do there, lovely swimming pool with a large childrens pool with lots of inflatables and slides, you are only a few seconds from the beach, as in 5 seconds, lol people very friendly and brilliant entertainment in the bar area. Thanx folks see you in 2 weeks xxxxxxxxxxxxx"
- Travel date: 7th August 2013
best holiday ever
"what a lovely place and really lovely staff and great with kids, we are going again in 3 weeks that will be our 4th time going back to this hotel , food and drinks are fab. loads of fun with pools and water sports . we made friends with every member of staff , bar staff are great and really fun my kids lovee them and cant wait to go again this year. good bbq disco/ party nights every one gets up and does greek dancing. we booked a day out at water city with over 20 different slides food and drinks there also we did lazy boat trips they stop in the middle of the island so you can jump off and swim with the fishy this part of the sea has loads of salt in it keeps you afloat the sea is so clear you can see the sandy bottom, you have a lovely big bbq with fresh salads and bread if you chuck the bones in of your meat you see all the fish eating it. the hotel is on the beach so you don't have to go far, with calm blue sea and lovely golden sand( hot). the rooms are cleaned every day and every one there works so hard (they must be so hot). you will defo need air con. best holiday ever at the phaedra beach hotel.i never want to come home you are made so welcome and have such a great time. see you soon guys the sharp family from wales Andrew , Natalie , Thomas and Katelyn xxxx"
- Travel date: 5th August 2013
"This is the worst hotel i have ever stayed in. The rooms where dirty, they never got cleaned once since we were there and we had to use the same towels over again. The floors were black and as for the bathroom well, that was a disgrace. The staff were very rude, they all had stinking attitudes and was VERY unhelpful as they seemed to only help out the Germans. As for all inclusive the food was horrible and there was only a very small selection on drinks which none of us drank. All the other guests at the hotel was running round pushing people out of the queue like they had never seen food before. You cant even speak to them as they didn't speak English or they were just ignorant. To be honest i would NOT recommend this hotel to my worst enemy. I actually thought looking at it on the internet that it was one of the best but actually being there was like being in Alcatraz!! although the beach was probably the best thing there."
- Travel date: 4th October 2012
"I had a very short stay at Phaedra as there was a mistake with the booking. I found the staff rude and unhelpful, the rooms were very basic to say the least, a bed and fridge. The floors were dirty and the food was uninteresting. On the balcony we had one chair between 3 of us. I didn't have a clean towel for the 3 days i lasted. The only thing the hotel has going for it is the beach and the sun. I never spoke to one English person the time i was there. I would not recommend this hotel to any of my friends. I wouldn't even give this a 2 star."
- Travel date: 2nd October 2012
"The Hotel is situated directly on the beach. The recently renovated apartments were clean and spacious, with a nice view over the pool and sea. The staff was very helpful with all different kinds of things. We would definitely recommend the hotel to other couples/families. Perfect setting for a relaxing holiday. "
- Travel date: 14th July 2012
Would not return
"We stayed here the last week of october. We just wanted a place to stay which was of decent standard as we were visiting friends so would be spending most of our week with them. Hotel is basic, and needs updating, had a cold feel to it. Our room had a lovely view of beach/pool, however being the end of october it was not very warm, so we didnt use. Hotel itself was quiet, and parts of the hotel were already closed down. Ie - beach bar not open, only 1 pool in use. The hotel grounds look tired and a little scruffy. needs maintaining more. Food was acceptable at hotel, the tzatziki was amazing along with the salad. Wine was on tap in restaurant. Hotel was located on the outskirts of malia, we hired a quad to get up to the town even ventured to hersonissos. Malia was like a ghost town, closed for the winter season. would not return to this hotel, needs a huge refurb TIPS: Visit gramvousa balos - beautiful lagoon were they filmed bounty advert Try spinalonga for a day trip if you want a bit of history If you want a peaceful holiday with lovely views away from the tackyness of malia - stay in elounda, plaka, or aghios nikolaos - best areas in crete. "
- Travel date: 30th June 2012
"Got back from this hotel on 01.10.2011. This hotel is advertised as all inclusive but in my mind it is full board plus, the all inclusive ends at 10pm which only consists of wine raki ouzo beer and brandy (all served in tiny plastic glasses) none of which we drink so if we was told this, we would not of bothered to book. we arrived at 3am was shown to our room the porter showed us the door and before we even opened the door he was gone no wonder as the room was more like a cave we had single beds if thats what you would call them it was a mattress on a brick wall. The curtains didnt even fit the window. the food was ok but mostly catered for germans. i would say there was probably 30 sunloungers max around the pool, and guess who got up everyday before sunrise to claim with their towels, yeah the germans, nowhere enough sunbeds for the amount of guests. To sit on beach it was 3 euros a sunbed. avoid like the plague."
- Travel date: 4th October 2011
The most unpleased hotel
"Very noisy, full of drunks. Very unresponsive personal. Not nice at all. If somebody wants to come unstitched without any break among the drunk britans - go to Phedra beach! We didn't stay even one day!"
- Travel date: 16th May 2011
Ignore bad reviews.
"We just came back from this Hotel. We always go all inclusive, and for the measly price we actually pay for the Hotel, always go with an open mind. We were pleasantly suprised by this hotel, after reading many bad reviews. Ok, so the drinks are limited, but you can't please everyone all the time. I am quite a fussy eater, and often find it difficult to find something I like....but the food offered, was of a good standard, and I don't think we ever had the same main meal twice. We did find there were lots of Germans staying there, and true to form, they were as rude and ignorant as hell, but that is not the Hotel Staffs fault. It's the end of the season, and some of the staff were exhausted by the long days and night for the season, but they were always pleasant. Our room was lovely. Nice and clean, and as requested, a double bed, and lovely sea view. The English moaned about the other guests, the lack of proper English food etc, my response? You should have gone to Blackpool. My only slight annoyance, was that as it is the end of the season, the staff were making good use of being quiet, by packing away stuff. eg. the sunbeds on the public beach, and some from around the pool. You wondered if you would get up one day, and the pool would be empty lol. I understand it all takes time, but I really do believe that they should have waited until the Hotel was empty, as we felt they were pulling the carpet from under us. We rarely visit the same place twice, but I would consider this Hotel again. The beach and Sea were fantastic."
- Travel date: 17th October 2010
"I stayed at this hotel with my boyfriend and two of our friends (antoher couple) We arrived at the hotel about 4.30pm the man on the reception seemed like he couldn't be bothered with us, handed us our key and got a cleaner to show us to our room, barly said a word to us, then left us to get on with it. As soon as we walked into our room we were shocked on the size, it was tiny. We were disappointed to later discover that the maids come in everyday to clean but only gave clean towels and bedding every other day. We had to pay 5 euros a day for our air conditioning and 25 euros to use our safe deposite box in our room. Throughout the whole hoilday we has ants in our sink and our friends has ants in their bath. The pools looked nice but had far to many chemicals in, couldn't get our face wet as it felt like it was burning and really stung our eyes. Dont know how children stayed in there. The beach was lovely and water sports were offered, although we paid to stay all inclusive if we wanted a sun bed we had to pay 4 euros each for each sun bed each day. We paid to stay all inclusive but the food was terrible. We were offered chips, bread hard eggs and horrible orange jucie for breakfast. Chips, pasta, watered down pasta sauce, bread and 1 choice of horrible meat for lunch and dinner. Drinks we were omly allowed lemonade, coke, orange, ouzo, brandy, wine and beers and it all tasted wrong. We ate out a lot as the food was really bad. There is a resturant next door to the hotel which serves beakfast, lunch and dinner which is very nice but we also wanted to try other places. The next neariest places are in Malia strip which is 7 euros in a taxi each way. Takes about 35-40mins to walk. The bar and resturant staff were friendly and one of the bar men was always there to entertain us but the recetion staff were very very rude. The holiday was great but the hotel was a real let down to the hoilday and we only stayed there to sleep and ended up spending a lot more then expected due to the food and drinks being horrible and the lack of choice offered. "
- Travel date: 4th September 2010
The Best Hotel
"I love this Hotel and all the nice people from the lovely Phaedra Beach Hotel , good food , clean room and every day , lots of fun in the sun "
- Travel date: 24th August 2010
Believe the bad reviews!
"We stayed at the Phaedra Beach Hotel from 8.6.10-15.6.10 and I couldn't wait to come home. The food wasn't the best, breakfast was especially the worst- sausages that were cut up into small chunks, sometimes beans, hard boiled eggs, fries or potatoes and the usual cereal etc... was awful! Lunch and tea weren't so bad but you could have your lunch at 12.30 and you'd have to wait until 7pm for food again due to there being no snacks. Drinks not a wide selections, half a pint of beer, raki, oozo, wine and brandy- anything else you have to pay for. There are two pools, one where the groups hang about and one where the kiddies and families go. The kiddies and family pool is better and the pools aren't too bad. To go on the beach it is 5 euro per day per person, even though it's the hotels beach?!? Our room was very damp and I could hardly wear any of my clothes. The sheets were cleaned but they weren't dry when put on, very uncomfortable nights. Was situated right next to the alley by the bar so as you can imagine very loud every night. All in all spend more money and get a better holiday :-)"
- Travel date: 6th August 2010
Top traveller tips for Phaedra Beach Hotel
"STAFF AND ENTERTAINMENT"
"make freinds with all the staff"
"Eat at local tavernas"
"Clean, friendly, good standard of food, if different to some expectations."
"This place is my second Home "
"clean and friendly hotel"
Phaedra Beach Hotel is also called
- phaedra beach malia
- hotel phaedra beach