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Pella Family Apartments

About Pella Apartments

  • high speed internet in room
  • swimming pool
  • restaurant
  • free internet
  • bar lounge
  • free parking
  • wheelchair access
  • kitchenette
  • air conditioning
  • refrigerator
  • non smoking rooms
  • housekeeping
  • private balcony
  • beach

Reviews summary

4
Good
519 reviews
Brilliant
382
Good
95
Average
20
Poor
11
Awful
11
  • 4 room
  • 4 pool
  • 4 beach
  • 4 service
  • 4 dining
  • 3.5 amenities
  • 5 value
  • 4.5 food
  • 5 cleanliness
  • 5 location

8 Traveller reviews from Holiday Watchdog

Fabulous Holid\ay

4
Good
by
Reviewed 28th May 2014

"I and my brother stayed at the Pella Apartments in May this year, we arrived very late but the welcome was outstanding. Family owned and run, they kept the supermarket next door open for us and checked us in whilst we had a meal. They could not have been more helpful. Yes the rooms are basic but we only needed somewhere to sleep, it was clean and we had a room overlooking the pool with table and chairs, two steps down to the pool. It was a small pool but it suited the needs of the rooms it served. The food in the taverna was better than other places and we ate there all the time and it was cooked fresh and not overpriced. We had two lots of wine with our meal or lager and it was lovely. Will definitely go there again. If you are going to Crete and want to see the ruins etc. its only half an hour away. Bus to Heraklion E2.40 and easy to get back from bus station. I have stayed in hotels in Crete, this is much better. Val, Leeds England"

Holiday details

  • Travel date: 28th May 2014
  • 5 Location
  • 4 Beach
  • 4 Room
  • 4 Pool
  • 5 Service
  • 5 Value
  • 5 Food
  • 5 Cleanliness

Fantastic

5
Brilliant
by
Reviewed 20th January 2012

"We go on Cruises, we Go To Many Places But the Welcome and The Greeting You get at Pella You Find Nowhere Else. Whether you are Going to stay for the First Time or If it is the 20th Time You always Get the Same Welcome From ALL The Family. We will be Going again this Year for That well Deserved Break and To Chill Out. "

Holiday details

  • Travel date: 18th January 2012
  • 5 Beach
  • 5 Room
  • 5 Pool
  • 5 Service
  • 5 Dining
  • 4 Amenities
  • 5 Food

What an amazing place!

5
Brilliant
by
Reviewed 27th April 2011

"We are so looking forward to our holiday in July. We have made such good friends with Eleni, Demitris, Maria, Georgina, Stavros, Evi and the whole family - including George and his wonderful garden- that we cannot wait to go back to this won derful place for a fifth time. Everything is great, apartments are fab, food is to die for and the welcome is second to none!. We love you all and can't wait to see you all - get the greek salad on and the feta in the oven for Nathan!!! Love Tony, Ellen, Ayeisha, Charmaine and Nathan"

Holiday details

  • Travel date: 26th April 2011
  • 5 Beach
  • 5 Room
  • 5 Pool
  • 5 Service
  • 5 Dining
  • 5 Amenities
  • 5 Food

Pell Apartments

5
Brilliant
by
Reviewed 19th April 2011

"When you Go To Greece Things are Basic But at Pella They Do Anything and Help you in any way that they can. Dietry requirements are not a Problem They will cook any Special Food that is Required, We have been going to Pella For many Years Now and Would not stay anywhere else in Gouves. The Family are so Friendly and nothing has ever been too much Trouble, When we first went to Pella I had Just come out of Hospital and Could not have stayed anywhere Better for the Help and service that we Received. We do Not book with any Tour Operator Anymore we always Book Direct with the Daughter, Elainy"

Holiday details

  • Travel date: 18th April 2011
  • 5 Beach
  • 4 Room
  • 5 Pool
  • 4 Service
  • 5 Dining
  • 4 Amenities
  • 5 Food

Pella Apartments

5
Brilliant
by
Reviewed 12th April 2011

"My Wife and I have stayed a pella for many years, we have never had a problem, always clean, always friendly, we were introduced to pella by friends and have never had a disapointing holiday, this year was no different, food in the restaurant is great and they are happy to cater for any special dietry requirements, eating on the decking is a very pleasant experience.We will be going again later in the year."

Holiday details

  • Travel date: 12th April 2011
  • 5 Beach
  • 5 Room
  • 4 Pool
  • 5 Service
  • 5 Dining
  • 4 Amenities
  • 5 Food

Over-priced; not cleaned; unwelcoming

1
Awful
by
Reviewed 24th September 2010

"We have just returned from our holiday in Crete. Crete was great; Pella was not. The apartments are basic and over-priced. The stated rate on the back of the apartment door is 60 Euros per night. We had booked through an agent and were paying full whack. If you are offered this accommodation through an agent you should know that the actual going rate (without negotiation) in Aug 2010 is below 20 Euros per night. Bear in mind that on top of this you will have to pay 5 euros per night for air conditioning (this is not included in any booking); there are no fans and although we were upstairs and got some breeze into the living area, the bedroom was stifling. The a/c unit barely kicked out any power and, positioned on the far side of the living area, it meant that the bedroom still remained stuffy. The basic facilities in the apartment aside, the attitude of the owners and the upkeep of the apartment were also poor. After the initial warm welcome on day one, when we had our dinner at the taverna, all friendliness disappeared. Maybe this is because we were not regulars to the taverna - but the dismissive attitude of the owners was anything but welcoming. The sheets were not changed once during the 2 weeks of our stay. The towels were changed twice. The dirty towels were left in a pile on the balcony the second time. The bins were changed on occasion, but sometimes not for days at a time. The apartment was swept once and never mopped. All this despite the fact that the woman doing the cleaning never stopped; the problem appeared to be that she was expected to do too much. Other families agreed with us; they were upset about the lack of friendliness, cleanliness and also the misleading marketing. My son got an eye infection from the pool and another family all went down with ear infections from the pool also. Lastly, (rant almost over!) Gouves is not 'great for families' as stated in the marketing. The larger beach had strong currents and on a number of days the life guards were not letting adults in the water, let alone children. The watersports must have been taking place somewhere else, we didn't see any businesses offering them. In short, not recommended. "

Holiday details

  • Travel date: 5th September 2010
  • 1 Beach
  • 1 Room
  • 1 Pool
  • 1 Service
  • 1 Dining
  • 1 Amenities
  • 1 Food

affordable

4
Good
by
Reviewed 27th April 2009

"this place is clean, tidy,very friendly,sea front location,and very good value for money. we have stayed here twice before and have been very comfortable, the pool is good and deep maybe a bit to deep for todlers? the food in the taverna is good and the family will go out of there way to make you happy. we were booked into a place in stalis but could not bear it we came here and george found us a room which meant we could relax for the last 5 days of our holiday sometimes people expect to much ?"

Holiday details

  • Travel date: 27th April 2009

Never again

1
Awful
by
Reviewed 5th November 2008

"We stayed for a fortnight at the Pella Apartments and have been put off ever returning to Crete. The apartments are basic in the extreme. The "kitchen" had a kettle, fridge, two ring cooker and 1 huge pot. There was nowhere to sit and relax other than at the table or on a single bed. The apartment was not cleaned once during the fortnight, the bedding was changed once and the towels twice!!! The pool is tiny and was "cleaned" twice during our stay. There was a building site right next to our appartment and the cement mixer started every morning at 7.45. It was so noisy we couldn't even open the balcony door never mind sit outside. When we arrived we were told that if we needed anything just to ask what we weren't told was that the answer would be "no". Even on the last day (we were the last people still in our block) and we asked if we could keep the room on until 4pm. We were told "no" as they needed to clean it - why we wondered when they hadn't bothered for the last fortnight. We were told there was a hospitality room to use which turned out to have one light(the shaving light above the sink). The room was full of flies and the toilet looked as if it hadn't been cleaned for years. We spoke to two other couples who had never experienced anything like it. One of them actually wanted to leave when the arrived as they were so disgusted by the state of the place!! PLEASE DO NOT RISK YOUR HOLIDAY BY STAYING AT THE PELLA APARTMENTS - you're worth better!"

Holiday details

  • Travel date: 5th November 2008

Hotels near Pella Apartments

Top traveller tips for Pella Apartments

  • by Valerie B

    "Go to Crete for the sun, sea, and all the sight seeing, the apartments are clean and the family who run it are lovely"

  • by Tulip 12

    "Chill Out and Make the Most Of the Welcome you get"

  • by Mazdats6

    "It is a Relaxing Holiday and Nothing is too much trouble"

  • by TE

    "See above review - not that family friendly; good location for trips to other places "

  • by grahamcaste

    "almost all are above average"

  • by grahamcaste

    "quiet ideal for chill out"

Pella Apartments is also called

  • Pella Aparthotel

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