About Cretan Dream Royal

  • high speed internet in room
  • swimming pool
  • free internet
  • restaurant
  • bar lounge
  • free parking
  • wifi
  • suites
  • kitchenette
  • free wireless internet in room
  • air conditioning
  • room service
  • dry cleaning
  • refrigerator
  • meeting room
  • non smoking rooms
  • non smoking hotel
  • laundry service
  • flatscreen tv
  • concierge desk
  • family rooms
  • banquet room
  • hair dryer
  • seating area
  • multilingual staff
  • airport transportation
  • breakfast buffet
  • outdoor pool
  • baggage storage
  • currency exchange
  • english amenities
  • fax photocopying
  • french amenities
  • 24 hour front desk
  • game room
  • shops amenities
  • snack bar
  • private balcony
  • greek amenities
  • italian amenities
  • beach
  • gift shop amenities
  • bridal suite
  • table tennis
  • complimentary toiletries
  • bathrobes
  • iron
  • poolside bar
  • infinity pool
  • billiards
  • safe

Reviews summary

4
Good
( 593 reviews)
Brilliant
337
Good
171
Average
49
Poor
20
Awful
16
 

11 Traveller reviews from Holiday Watchdog

Fantastic holiday!!

5
Brilliant
by
Reviewed Mon 19th of October 2009

"Our family went to the Cretan Dream Royal during the hottest month - mum,dad,2 kids(17+12). Overall we had a great time!
The food was great, plenty of choice for everyone, and we particularly enjoyed the outdoor dining. The complex is extremely clean and well looked after (incuding the gardens), and the maid service was outstanding- even down to the sculptures made out of towels on our beds daily!!
There was only two down sides to the holiday and these were that the pools were freezing cold.. and we mean freezing cold (even on the warmest days with no wind). The other was the general quietness of the place, lovely for a peaceful break, but the children needed more to entertain them!
Anna at the reception desk is extremely friendly and helpful, as is the lady in the shop.
This hotel is in a fantastic location for the beach, as it is only across the road!
We were amazed that so few guests seemed to be staying at the hotel, yet we were told it was full!
All in all we hope to return, and hope the pool warms up before then!! I recommend this hotel strongly."

Holiday details

  • Travel date: Sat 17th of October 2009

The price was definately really low for what we got!

5
Brilliant
by
Reviewed Fri 26th of October 2012

"After looking for a hotel around Chania from a large agent in the UK, I spotted CDR. I was astonished by the exceptional low price ("early booking" on the 29th of April?!), and decided to take my chances and book it, after reviewing the two 2-stars reviews in here.

Many people mess the CDR with Cretan Dream, which is a 2 1/2 stars hotel, and underestimate the CDR. But in a few words, CDR worth every single euro you spend on the hotel! Facilities are adequate, the drinks are CLEAN (for those who have stayed in Platanias or Hersonissos/Mallia area, you can understand what I mean...), the rooms are FABULOUS, the sunset view is superb, the kitchen is 5-stars (except for that ultra garlic-smelling tzatziki!!!), room service, groom, maitre and receptionists were extremely helpful and friendly (greetings to Tonia, who managed to make my fiancee wanting her to call and wake us up to go to work with her joyful spirit!! House keeping... Please learn how to make another towel design apart from the bow-tie! But excluding that, the ladies that cleaned out room were very friendly and polite!). It is a hotel that we would definately return!

The only con? No pets allowed; so we had to leave our yorkie back home; they make no exceptions on animal size or type (but I am not sure about guide dogs).

I am not commenting on the kindergarten, the pool and wooden soccer tables or the flipper machines, as we are not into such things and we don't have children; plus the pool was extremely nice to look at it, but we are more into the sea; But, if you like scuba diving and you are completely amateurs, you can have lessons at the pool on a week day :)"

Holiday details

  • Travel date: Thu 16th of July 2009

Pure Paradise! Cretan Dream Royal is aptly named.

5
Brilliant
by
Reviewed Tue 11th of December 2012

"My husband and I spent 10 glorious nights of our honeymoon at Cretan Dream Royal.

Ahead of our arrival, we received incomparable service from Rena Karaki of the reservation department, who did everything to ensure our arrival went smoothly, following up ahead of our travels to make sure the staff was ready to greet us like royalty.

From the moment we arrived, we were welcomed by warm, helpful and thoughtful staff, an experience that would permeate every day of our sensational stay. Our room was phenomenal, with a spectacular view of the palatial pool which appears to flow into the pristine beach across the street, revealing the sweeping landscape punctuated by mountains.

Every added touch was greatly appreciated, from the delicious sparkling wine and cake, to the towels forming the word love on our bed. We grew a special fondness for Tonia at the front desk, along with Olga and Krina in the dining room and our housekeeper Margarita. Every member of the staff is to be commended for their hard work and unrivaled hospitality.

Within walking distance you will find plenty of tavernas with a bounty of delicious and fresh food and “open” or house wine for a bargain, “supermarkets” and nightlife, and there is a bus stop right outside the hotel making day travel easy and inexpensive. The bus ride to the charming seaside city of Chania is just 5.5 km away, and the staff will arrange trips through a travel agent the night before, even preparing a boxed breakfast if you leave early and are on the half or full board plan. The Island of Elafonisi was our favorite.

We are certain to return to Cretan Dream!"

Holiday details

  • Travel date: Tue 23rd of June 2009

Wonderful relaxing holiday

4
Good
by
Reviewed Wed 12th of December 2012

"The Cretan Dream is a lovely hotel with excellent accomodation, a fab pool and wonderful food. It is not situated in the best location however and is at the end of a busy road with quite a walk to shops and bars. We fortunately were not looking for great nightlife and the food at the hotel was so good we didnt need to look for restaurants. Initially we intended to go on a B+B basis but the upgrade to half board was so tempting in view of the value of the pound that we took it up and boy were we pleased that we did. The chef was new apparently and his food was superb - I have put on 6 lbs. There was no evening entertainment apart form one evening of greek dancing which again was disappointing (not the greek dancing)"

Holiday details

  • Travel date: Sat 20th of June 2009

Outstanding!

5
Brilliant
by
Reviewed Sat 15th of December 2012

"Just got back from staying at this hotel for a week. From the minute we arrived in Crete the service we recieved from the travel company was great. We arrived at the hotel without any delays and were instantly pleased with our choice. We were told when we checked in that we weren't expected til slightly later so the bell boy wasn't around to take our bags up to the room so we would have to wait a little while for them.....some of the other guests seemed annoyed by this, we were shocked there was even a bell boy!!! we happily took our bags up ourselves. The room was wonderful. Very spacious, modern, had everything we needed including a small kitchen, lovely views from the spacious balcony, and was extremely clean. To say we were pleased is an understatement. It exceeded our expectations. The rest of the hotel didn't disappoint, lovely pool area, great pool bar, the food and restaurant were great; although I would recommend eating out once or twice in nearby platanias and chania to experience the real greek food!! We're a young couple and the resort didnt exactly have a lot of nightlife, but we certainly weren't bored and had some good nights out in Chania city. But this is far from a clubbing resort. The beach right across the road was good, but not amazing. We went on an excursion to a much better one, but stalos beach is certainly adequate. Our experience of Crete, Chania and the Cretan Dream Royal was overwhelmingly positive and the service we recieved everywhere we went and at the hotel was exceptional. Highly recommended."

Holiday details

  • Travel date: Wed 17th of June 2009

Loved the CDR

5
Brilliant
by
Reviewed Wed 12th of December 2012

"What can I say?

I must admit there were very few reviews posted about this hotel prior to my booking the reservation. I then got very nervous after I found some right before we left for the trip. They were very negative sounding, and it kind of made me regret this choice for part of my honeymoon adeventure.

We arrived at the CDR after a hair raising cab ride from the Chania airport. They must train cab drivers on Crete in Formula 1 cars or something...

The first impression of the hotel from the outside is, "WOW". A very nice looking, modern establishment. Upon entering the "WOW" continues. Just all in all a very nice hotel. Sure, perhaps not 5 stars in New York, Chicago, Paris, or London... but surely a 5 star hotel given the area competition.

Amenities were as described, the breakfast albeit buffet, was good, contrary to other reviews. I am a very picky eater, and I had no trouble finding enough food I would actually eat. By the way, the Greek Yougurt, honey, muslix combo is a must if you like cereals.

The staff was always friendly and courteous. Rooms are immaculate. As everyone has already stated, Anna rocks the house.

However, the bar is great, as opposed to some reviews. The prices are cheaper than drinking in downtown Chicago. But the best part of the bar, by far, is the bartender. George... Great guy. If you ever go, make friends with him right off the bat. He will treat you like royalty and give you the best tips for local nightlife and especially dining.

The crazy thing is, we were the ONLY Americans there. It was kind of cool, and odd all at the same time. Enough patrons spoke english well enough to chat with, and all the staff as well.


The 5 days we spent there for the honeymoon island hopping we did, were easily some of the best. Relaxing by the pool, the oh so awesome infinity pool that is, or a short walk to the beach made leaving the hotel hard to do.

We will definitely be back!"

Holiday details

  • Travel date: Wed 3rd of December 2008

Cretan dream room with a view

5
Brilliant
by
Reviewed Tue 11th of December 2012

"Two couples booked a two week stay in two studio rooms on a BB basis. The rooms, brilliant, kitchen area very functional and well hidden behind two "wardrobe like doors". Buffet breakfast very high standard throughout our stay.The staff in the dinning room,eastern Europeans, were superb, they were pleasant, helpful, and spoke perfect English. The Cretan staff on reception were excellent, especially Anna,who was a mine of information.The Cretan lady who looked after our rooms was a joy and extremely efficient, kept the rooms immaculate,towels changed each day,individual bath robes and bathroom slippers changed after a week.
The design of the hotel, its grounds, position and the sea view was stunning. The beach was very good just over the coast road that runs by the hotel. We went out for dinner in one of the many good tavernas no more than 200 yards from the hotel. May we recommend one called "Wine and Taste" which is just off the main road (can be seen from the main road) We also found out about an award winning taverna called "Leventis" in Ano Stalos, a short 6 euro taxi ride from the hotel.The food is excellent, there was large birthday or anniversary celebrations taking place whilst we were there on both occasions, with 20 to 30 local cretan families, did not compromise their service to us in any way, highly recommended, booking required in high season.
All in all a most enjoyable experience, one I and my fellow travellers would be happy to repeat at a later date.
TC from North Wales"

Holiday details

  • Travel date: Tue 28th of October 2008

Real royal dream

5
Brilliant
by
Reviewed Sat 15th of December 2012

"Forget the whinges and wines of mardy travellers, this is a fine hotel with superb facilities. You are not waited on hand and foot, after all the half-board is buffet-style so that you choose from a wide selection of delectable food. While the breakfast is largely the same each morning - juices, cereals, cold fare, hot dishes - the evening meal menu changes daily with often a choice between fish, poultry or meat and you can even plonk all three on your plate or just go back for more. And with the dish changing daily, the soup was superb as were the multiple desserts - a credit to the bespectacled chef. All the extremely-pleasant waiters do is to clear the dirty crockery away and bring you the alcoholic drinks you order.
We found the hotel food extremely good; indeed you could stuff yourself at breakfast and not need another meal until the evening. However, the local tavernas down the road - especially the Kri-Kri - also provided fine lunch fare and cheap native wine (E6.60 for a litre of home-made red or white) in shaded tables overlooking the beach and the sea. And the taverna staff could not be more amenable
While the spacious hotel room with a large balcony that we were allocated was cleaned daily by cheery maids, my one big gripe was the extortionate charge for hiring a poolside towel from the reception desk. They charged E20 a week for the towel hire, although admittedly you could exchange your towel for a new one each day. Just wander west down the main strand and you can buy one towel for E5 or two for E7, admittedly not of the same quality, but thus emphasising the rip-off which the hotel towel hire is. And remember that if you do not tip the little chap collecting cash for the beer and wine you consume, he will get his own back by giving you change galore in 10c and 20c coins.
There are plenty of sun-loungers with attendant parasols around the large enticing pool overlooking the main road and the sea and not all of these are grabbed by early-morning German visitors as some reviewers assert. The hotel attracts a rag-bag of Europeans from Scandinavia to France who revelled in its ambience; also the waiting staff are from far and wide with English as the natural language conduit. You can avoid the busy main road but taking a tunnel from the hotel to the beach for a dip in the warm sea.
First Choice, who we booked with, rates the hotel three stars; the Greeks label it a five-star establishment. We would award it a generous four stars. Of course, it helps mightily if the sun shines daily and there are cooling sea breezes - which happened on our stay from Sept 2-9, 2008 - but we would return to this hotel again and again (with our own pool towels), so chuffed were we with it. - Mature London couple"

Holiday details

  • Travel date: Thu 11th of September 2008

Good Value for Money

4
Good
by
Reviewed Wed 24th of October 2012

"Our family of 5 (kids 8,6 & 18mths) visited the Cretan dream in July and found it to be a pleasant stay. The hotel was clean (room cleaned and fresh towels daily) and well maintained; the staff mostly helpful and curtious. The breakfast buffet was plentiful and lots of variety, provided you got there before 9:45 as they stop refilling then! We used room service a couple of times and that was just fine too.
There were plenty of sunbeds and the pools were kept clean. If you have very small children, watch out for the stair area near the kids pool as there is a long drop if they manage to climb over the wall.
The hotel is conveniently situated a short drive from Chania (beautiful venetian town and well worth a couple of trips) and there were lots of childrens' parks close by for youngsters. Our childrens' favourite was "the Rocky Pass", where we could enjoy a drink whilst watching them play.
Beach was lovely, quieter down by our hotel than further along when you move into Agia Marina and Platania. Plenty of beach bars for a cooling Mythos!
The road is very busy and may take a while to cross safely but you don't hear any traffic noise once in the hotel grounds.
The restaurants along the road are pretty average and all offer much the same tourist fayre, however, just off the beaten track is Markos (look out for the sign post by the "Rocky Pass" golf). Here you are invited into kitchen to choose your traditional, home cooked dishes.
We had a lovely holiday here and would be happy to return."

Holiday details

  • Travel date: Wed 3rd of September 2008

Cretan Dream (Not Quite a Dream)

2
Poor
by
Reviewed Wed 31st of October 2012

"My wife and I "splashed out" for this advertised 5 star extravaganza. Don't be fooled by the lovely colour pictures. The hotel is OK. It was spotlessley clean in all respects except the tidemark round the swimming pool which was not very nice.
Usual problems with the Germans and their towels - what is wrong with those people! The rooms are air conditioned and adequate and well serviced, provided you keep chasing reception to tell them to re-stock your tea, milk, sugar and coffee (as advertised). Reception was pretty efficient (so long as you were attended to by Anna). The lift to 3 floors was tempremental and sometimes stopped midway!!!

We were only on B&B and the restaurant was in my opinion an absolute disaster. The staff have not got a clue. You get hot plates for your cereal and cold plates for your eggs, bacon etc. The honey you are supposed to pour over your greek yoghurt is kept in a very cold chiller and you are supposed to pour it through a hold the size of a pencil. The "hot water" urn is totally inadequate and was empty more often than it was full. The staff were rude, abrupt and argumentative.
I made at least 4 complaints about the lack of food availability to the management. Nothing was ever acknowledged and feedback was negative.

The bar prices were extortiionate and thankfully we did not have cause to use the bar, much better to walk the 500 metres into Stalos and pay around a fifth of the price they were charging.
Entertainment was advertised, but on week one it was cancelled on both occassionsalthough we were not informed, Week two it actually toiok place but again at an extortionate supplement. The same entertainment was available in the local tavernas without extra charge. The manager was a dour and surly gent who was clearly not wanting to communicate with his clientel and it was more than apparent that he was unpopular with his staff. The two girls on rception (understaffed) were waiting for a day off for the whole duration of our stay.

No I would award this hotel 3 stars plus, maybe scraping a 4.

Will I be a returning customer - you must be joking."

Holiday details

  • Travel date: Sat 28th of June 2008

Warning! Not a luxury hotel!

2
Poor
by
Reviewed Tue 23rd of October 2012

"I went here for my honeymoon and it was not a good experience. It is not a luxury resort, even if the owner seems to think so. We were fooled by the greek rating system, which only looks at space, equipment and such. Not service and kindness of the staff.

We booked the most expensive room in the hotel, with a private pool. But the owners systematically overbooks the hotel, so we had to move to a tiny room instead, not so great start of our honeymoon. And we were not alone. Basically half the group were double booked. Some had to switch hotels and a family of four had to cramp in to a single.

Do not take the half board. For the same amount of money, you get much better food at the sourrounding restaurants. In general, the hotel restaurant is not very good. The breakfast is the same every morning, and I got sick of it the first week. I found it amusing that tap water was served for breakfast, but if you asked for it for lunch, the answer was "we don't serve tap water, you have to buy bottled". Everything to squeeze some extra euros out of you.

There are a lot of small things that were annoying. You have to pay extra for beach towels. Broken AC. Internet cost a fortune. No shower curtain in the room. Only one towel per person for showering(what girl can live with that?). Reception forgot to give us a wake up call. And the list goes on. Just one of these things would be ok, but they just kept on coming.

The pool area is nice, and the location great. The beach is close. It is also easy to get in to Chania for dinner and shopping.

If you go here, don't expect too much. It is ok, but not a luxury resort."

Holiday details

  • Travel date: Thu 8th of November 2007

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