13 Traveller reviews from Holiday Watchdog
Amaizing Holiday ;)
"I sincerely recommend Chripsy World Hotel. My friends and I had a great time. Hotel was very clean, the staff helpful, the service no1.'s Year return to this hotel, because it's worth. It was the most beautiful vacation for us,"
- Travel date: Sat 24th of August 2013
"When going on holiday you have to remember what you have paid...we booked a last minute deal and ended up in the Chrispy World. We had a lovely garden room, with a sea view. The food was good, at times repetitive but there was plenty to eat and there was something different everyday. There were three pools that got quite busy during the day but we got sunbeds everyday (but you have to get up early for them!)
Great, convenient location within walking distance of the fishing harbour and a selelction of bars and restaurants-if you want to venture out.
Great bus service to Chania and the whole island. The bus is 2.60 Euros and takes the coast road, lots of beaches, etc to stop off at.
The staff at reception were at times very busy, however they were very helpful and could recommend places for you to go and visit. Great tourist info in Chania. Must see the old town of Chania.
The island of Crete is beautiful and we had a very enjoyable stay the Chrispy Village."
- Travel date: Wed 1st of August 2012
"the chrispy is set in a nice quiet location.we spent the first afternoon watching the sunset with the swallows swooping to the fabulous pool for a drink,paradise we thought.then we went
to the buffet restaurant.although there was a good selection
of salads etc,the main dishes were diabolical eg,lukewarm soup
and some meat dishes that we coudn,t name .but dont worry
if you left it at lunch, it would be rehashed with a bit of corn
or carrots at dinner and rechristened.the all inclusive beer
tasted like it had gone through the digestive system of a
sheep.thank god for platanias 15 minutes away by bus."
- Travel date: Thu 17th of May 2007
Don't believe what you read
"After we booked the holiday we decided too get some back ground on the hotel and after reading the first few reviews on this website thought OH MY GOD!!!!!!.
But please don't believe all you read. This hotel was very good indeed( the couple who travelled with us think the Germans have written the bad reviews to keep the English away) as there were only 6 English people there the week we went.
Yes there was not much of a choice of Drink(alcohol) just 3 a German beer that was excellent, Ouzo and Brandy, yes they were served in plastic cups only if you were going to the pool(safety)this is a good idea as I would not care for cut feet etc. But at this hotel there was no queuing at the bar for your drinks as it was help yourself (Great idea we thought)
The service was very good in the resturant and the food was of a good standard. It was served how the Cretans eat it warm but not boiling hot. The waiters were all dressed smartly in uniform not jeans as one person said they were also polite and indeed friendly as were all the staff.
The room we had was excellent spotlessly cleaned every day. In fact the whole hotel was spotlessly clean.
The area in which the hotel was sited was good in fact I would say that the whole holiday was of great value and I would recomend this hotel to any one for any age."
- Travel date: Thu 19th of October 2006
Much better than expected.
"Just come back from a week at the Chrispy. Only booked the day before, then read reviews which were awful.
Would not have booked if we had seen them first. When we arrived we were expecting the worst.Could not believe how wrong the reviews were. The appartments were lovely, spotlesley clean., sea view. maid came every day to clean and with fresh bed linen and towels. For the price we paid the food was excellent, loads of variety at every meal. It was allways fresh
and hot. There were plenty of drinks served all day, alchoholic drinks, soft drinks, tea, coffee. Snacks were available and ice cream. The Pool was wonderful and close to the drinks and snacks, couldnt have been better. The beach was close to the hotel. The sea was great and full of bathers, the stoney beach didnt stop people from being there. Dont know what these people expected, even the free Greek Dancing night was good. There were plenty of Tavernas near the hotel to have a change of scene. Oh, and everyone working at the hotel were polite and friendly. I would recomend The CHRISPY Hotel its well worth it."
- Travel date: Wed 6th of September 2006
Trying hard to say something nice
"This was the worst holiday we have ever had. Not hard to please, we rarely grumble, but this place brings out the worst in you. The room was nice, but no sea view unless you had a telescope. The food was , well we never went hungry, but repetetive and dull it was.
The pool was very nice, but there really is nothing else there.All inclusive was a joke. Awful coctails in plastic cups which blow away. Dont bother to dress up for dinner, shorts and vests for men, or even no vest as we often saw was the normal thing. Even the surrounding area is a disappointment. Just 2 tiny shops and a taverna, oh and a garage. Beach is stoney, tide is rough. Hotel staff were miserable and unhelpful. Just a holiday we would rather write off. I felt sorry for anyone staying for 2 weeks, as we were glad to escape after one! We were the lucky ones!"
- Travel date: Thu 3rd of November 2005
"My friend and i booked on lastminute and thought that we had a real find in the Chrispy Hotel, the pictures made the reception area look very impressive as did the Hotels own Website. We couldn't have been more wrong. We booked a 4* all inclusive week away for Â£400.00. When we were driving down the narrow dirt track to get to the Hotel i knew it was not what we had thought.
The food was awful, you had to make sure you went to lunch exactly the time it started serving to make sure it was fresh, everything was uncovered, nothing was labelled so if you have any allergies, good luck.
The all inclusive drinks were a disgrace, the cocktails were undrinkable, the beer was weak and tased like water and it all ends at 11.00pm. I know of one couple who were shouted at for getting a cup of coffee just after 11.00pm - what are they going to do - recycle it!
We were given a warning by the manager for laughing at 11.00pm as the couple over the bar couldn't sleep, bearing in mind they had the cretian dancing and the music was very loud but we were singled out at lunch the next day and were asked the question "is this behaviour going to continue" obviously the Chrispy Hotel is not a place to have fun.
We went out most nights to the local town Platinias, 1 euro on the bus and got a taxi back for around 10 euro, we ate there most of the time as the food was so awful.
We paid the reduced rate for the beach sunbeds at reception, 3 euros and a free bottle of water - we did not get the water and when we sorted ourselves out on a sunbed we were told that you are only allowed to use the last three sunbeds on the end of the strip where all the stones are and they were occupied, if we wanted to stay we had to pay another 5 euros!.
Summing up i would hughly reccommend that you avoid this hotel like the plague."
- Travel date: Tue 18th of October 2005
crappy Chrispy village
"Arriving at the Chrispy village, expecting 4* luxury AI, the first thing that struck my attention as being strange was the absence of a lift or porter to take the luggage on the third floor. the room was adequate but was charged 5 euros per day for the the luxury of air-condition(which didn't work). There were no handrails on the stairs which is quite dangerous. There were no shampoo or anything except for a little soap and once used was not replaced. As for the food, oh God where do I start. Most awful experience of my life considering i travel a lot. Salad with no refrigeration, no variation, hot food served cold and leftovers are used from lunch to dinner and dinner to lunch day after day. know what I mean!! if you hear Chrispy village or hotel, my advice is to stay at home or find somewhere else.
Thank God for the rest of Crete."
- Travel date: Tue 4th of October 2005
not as good as it looks
"We arrived thinking we had reserved a 4* room but were given 3*. This turned out to be the lot of loads and loads of people. All different agents but the Chrispy didn't mind taking your money for the upgrades - they firmly blamed whoever you booked with but this was a big problem for many of their guests and they weren't very bothered. This is one of those places stuck out in the middle of nowhere with nothing to do. We had to hire a car just to get away from it. With a toddler it was dreadful. Nothing at all for kids apart from a playground sited in full sun and therefore boiling hot - dangerous for a little one in shorts! No children's activities or children's menus. The tavernas in Platanias (18kms away) supplied children's play areas, children's meals (and I don't mean chicken nuggets - we ordered mini souvlaki etc for our little boy) and there were even mini-funfair type places there. We felt the Chrispy were hoping for a more sophisticated clientele ie., without children.
The all-inclusive guests were given plastic beakers (except at mealtimes in the basement dungeon - sorry - I mean restaurant) and if you sat in the main bar area you were moved on! All inclusive guests were required to sit in the area behind the trellis - we looked like a bunch of monkeys in the zoo! The pool area was nice but open to a road so not very relaxing everytime the boy ran off and there were broken tiles poolside. We weren't given towels for nearly three days (they took away the perfectly clean ones and didn't replace them) and the receptionist couldn't have cared less. The bathroom air vent had been 'repaired' with toilet roll, the electric socket hung off the wall, the fridge door didn't close, the aircon didn't work, the tv wasn't tuned in etc etc etc. Expensive and not worth it - this place needs to do a lot of work to bring it to the standard of many other 4* all inclusives I've been to worldwide. Surly waiters and waitresses without any smiles even for the little ones. The most miserable place we've ever stayed! We met a German family who travelled to Crete every year and they hated it at the Chrispy. Crete is great though so go stay somewhere cheaper, friendlier and nearer to nicer beaches and things to do."
- Travel date: Mon 26th of September 2005
boring bland only good things room and pool
"just returned from chrispy village, room was clean and spacious, pools nice. food repetitive and bland always plenty of flies in restaurant, salad bar and dessert fruit food not covered . do not expect american breakfast. was no animation team to host activities. when we booked this hol we were advised it was in the posh part of crete what a joke. also advised that we could walk to where there was life, no such luck you had to take a bus to plantanias about 20 25 mins away. no evening entertainment except for thursday night which is greek dancing!!! this hotel could be made more of by spending some money and catering for guests as there is adequate romm to do so. the only good thing whilst we were there was that the weather was good. felt sorry for people with children should have been a childs earlyl evening mealtime but due to the fact that there was no childrens rep they could not go down for the early evening meal, choice of food for children was deplorable. would not recommend this unless you like bland and boring food served with flies and liked to be in the middle of nowhere."
- Travel date: Wed 14th of September 2005
Some wil love - some will hate!
"This hotel looks fab on the website and to be fair the pool is great and the place, on the whole is spotless. I enjoyed lying around not doing much for a week but if you're looking for more you'll be disappointed. I went on the all inclusive option which I've never done before but from others comments this hotel came up pretty poorly by AI standards. Evening entertainment happens once a week and that was laughable - 2 Greek dancers in a cleared patio area in the dark! The drinks for AI are all served in white plastic cups - even in the evening - so you're singled out, as the other (mostly card playing europeans) sup their fancy cocktails from real glasses! As for the drinks - the 2 spirits on offer (yes - only 2!) were ouzo and a weird cooking brandy. The AI cocktails consisted of cheap spirits topped up with a disastrous number of fruit juices that tasted dreadful. Food is ok but the same thing every day and some reheated stuff - and nothing available on AI after 9.30pm. If you have children (or if you're an ice cream lover) be aware that it's only available at certain times of the day and only 2 scoops per person! For those looking for a fun packed holiday this probably isn't the place for you (we got told off for laughing at midnight). The extras, that other guests said are normally included in AI, are only available at a price e.g. â¬7 for 10 minutes in the pool jacuzzi. The surrounding area is very very quiet and the nearest holiday town of Platanias is 15 minutes away (â¬1 by bus / â¬10 by cab). A lot of people were allocated the wrong rooms. We seemed to be lucky on that score as ours was fine but check with your travel agent as those booking 2 rooms (in groups of 4) were allocated rooms in the 3* hotel as opposed to the 4* village. Having paid for 2 rooms in the village they were then asked to stump up â¬5 per night for air con. When eventually moved (after 4 days) they were all put in 1 room using camp beds. On departure day if you want a room after midday it will cost you â¬5 per hour (regardless of when you first arrived). This hotel has the capacity to be really good and I had a restful week there, but if you're looking for any kind of included entertainment - day or night - you'll have to make your own!"
- Travel date: Wed 7th of September 2005
Chrispy Hotel - the jury is still out
"We were a party of 6 - 2 adults, 2 teenagers (15,13) a 3 year old and an infant (18 months walking)
We originally booked the Lavis bungalows but following reading some dreadful reviews we changed to Chrispy prior to departure. Unfortunately the flights could not be moved so we flew into Heraklion and had a 3 hour drive at 2 oclock in the morning. In fairness, it only took 90 minutes during the day but you cannot drive too fast on the Cretan roads in the dark.
On arrival at Chrispy at 6am we were pleasantly surprised, every thing was very new, clean and appealing. The duty staff were extremely couteous and transferred all the luggage to our room.
OK, here was the first problem. The room was on the third floor, was spotlessly clean and consisted of an upstairs gallery bedroom and a downstairs lounge with 3 single beds. To get upstairs you had an open staircase - none of this was really suitable when you have a toddler in the party. I would highly recommend these rooms for 2/3 people only.
A friendly word with the manager and safety netting was put around all of the railings and we were also offered a room on the ground floor.
There was a twin hob and large fridge in the room which were extremely useful over the two week period as we were able to make coffee, keep food/drinks cold and heat the milk for the small ones.
We booked all-inclusive and to be honest I heard many different nationalities moan about the quality of the food and drinks.
We had only been on one prior AI holiday which included all drink (branded/unbranded) and meals at any time of the day but was also twice as expensive.
Here you could have red/white wine free, local (somewhat watery beer free) on tap fizzy drinks (cola/lemonade/orangeaid/lemon-lime/soda water)
ice cream from 4pm
There were many people unhappy with the level of AI provided however, I felt it wasn't too bad and it probably depended on what you had paid for the hoiday. e paid around Â£550 per head (infant went free) including airfare
but there were guests who had paid more than twice that amount.
On the subject of food, breakfast was between 7 and 9.30 and after that there was coffee and rolls/salad/fuit/cake in the main bar.
The breakfast were of the extended continental style with hot sausages, scrambled egg, greek yoghurt, serials, cakes, fruit etc and in my opinion the best meal of the day.
Lunch and evening meals were a little hit and miss with the meats tending towards a grey colour and not much variety on a day by day basis although the selection was fairly good.
For the first week I thought the food was excellent but by the second we were eatling out more to get some variety.
The pools at the hotel were of a good sizes, with the main pool surrounded by umbrellas and sun beds - never enough of these and the Germans were a little keen to get them - but never underestimate British ingenuity...
The main complaint that I heard from guests and my own children was the complete lack of organised entertainment in the evenings. Apart from Thursday night for the Cretan evening (good on the second week but pathetic on the first week) You basically ate your evening meal and had nothing to do. Personally I am not a cabaret person but having something going on would have been good.
This also applied to the day time, given the presence of tennis+volley ball+ table tennis it wouldn;t have taken much to organise some good events for guests to particiapate in.
There was also a gym with quite good equipment and a pool table.
We hired a car for two weeks on arrival at the airport which was a good thing as taxis were not cheap - contrary to all prior advice!
Having a car meant that we could travel to find beaches..... as the local one which is two minutes from the hotel is totally pebbly and not much fun for children. Also this end of the island is relatively undeveloped so if you want to quickly find local tavernas for good quality Cretan food it's perfect. If you are looking for a lively thriving local town with nightlife it is definitely not.
Overall I've rated this as average which may be slightly unfair as cannot praise the manager highly enough as he really seemed to care and took an interest in all of the guests. The hotel was spotlessly clean, the food was fresh but boring on the meat side (my wife is a vegetarian so doesn;t care!!)
Would I go back - yes if it was just with my wife, but not with Children due to the lack of entertainment.
Hopefully you find this useful feel free to mail me with any questions
- Travel date: Sun 4th of September 2005