13 Traveller reviews from Holiday Watchdog
"We booked a half board last minute deal online for a week to Crete - I used TripAdvisor to look up the hotel and was pleased with the results so booked it, and we weren't disappointed.
It was exactly as had been described. The hotel was very well kept, the rooms spacious, cleaned and made up everyday. Staff were lovely (especially Dimitri and his incredibly tight shirts). The only thing I would change was I would have booked B&B. Though the breakfast was great, the dinner left a lot to desired and we ended up eating out every night (but the restaurants are that good we didn't mind)
The location of this hotel is fabulous. Great views but most of all it is so close to the gorgeous village of Agios Nikolaos. I would highly reccommended both the hotel and location, throughly relaxing."
- Travel date: Wed 6th of December 2006
Well located gem
"My wife and I (mid 50s) stayed for two weeks at the Hermes. For the price we paid we expected it to be ordinary at best and expected to eat out most evenings. This didn't bother us as the location was why we chose it. Its 5 minutes walk into Ag Nik.
We were very pleasantly surprised to find an excellent hotel with a good attractive restaurant, with excellent service and plenty of choice as well as reasonably priced wine.
Our room was a sea view and had excellent views over the bay and harbour so we could watch ferries and cruise ships from our balcony. The room was spacious and had a sofa area. It also had the luxury of a free fridge which we stocked with water and beers.
The pool is rooftop and it may be difficult for families with small kids, but for us it was super as you could watch the world go by, swim and eat at the poolside bar very reasonably. Loungers are free here and we never had a problem even if we had been out and returned at lunchtime.
There is a pebble beach across the fairly quiet road (there's also a tunnel if you prefer) and very clear seas. Loungers are 6 euro appx.
All in all an excellent experience for two very seasoned and selective travellers who usually pay at least twice what we paid here. Good quality and good value.
Sadly we thought most of the rest of Crete was a dump. Chania being the only exception.
- Travel date: Thu 28th of September 2006
"Having stayed at the Hermes hotel for two weeks in august 2006 my partner and found the hotel very clean and tidy as we first entered and the check in staff were very helpful. The rooms were cleaned daily with fresh towels and linan.
I've read other reviews on this hotels location and about the noise of the road but to be honest i was never bothered by road traffic noise. However because we were on the 5th floor and right under the pool area we did get driven up the wall first thing in the morning with people dragging their sun loungers over the tiled area which was very annoying!
One thing to mention here is please make sure you upgrade to the sea view as there was many people complaining they had one of the rooms that faced on to a back alley with nothing to see but a brick wall, it only cost us Â£23 to upgrade and it was weel worth it because the views are incredible!
There were some days when it was difficult to get a sun lounger as the Germans were always there at the crack of dawn putting their towels down and then going of somewhere and not actually using them. A word of warning here and that is this hotel does cater very much for our German friends!
Food was very good and you can help yourself to as much of it as possible, the staff in the restaurant were not always the most helpful but the two girls who work at the pool bar were fantastic i have to say.
Location wise to the town centre is fantactic with a lovely five minute walk and plenty of little bars, cafe's and shops to keep you going all night. Make sure you visit the Aquarious bar and the lads Dave and Scott will look after you and show you an excellent night.
Overall i would go back and use the Hermes hotel again as it was still value for money, just be ready to put up with alot of Gerry's!!!!"
- Travel date: Sun 10th of September 2006
Enjoyed our stay
"Found the Hermes very clean. Towels and sheets changed daily.Our room was a good size but " OH " the air con was NO good, we did report it but it did not improive. We had to have it on high all night. The view was awful over looking a partly finished apartment block. The only good thing was it was quiet. If possible do not have room 918 unless you have cooler weather than we had. 28c at midnight.
We loved the pool area but I had to join the towel on sunbeds early brigade or else you had no shade. Was down at 7am every morning. We have never seen such a clean pool. We were told it is emptied every month to clean it. We did see them empty it while we were there. The only complaint we could make about the pool area is there is no childrens area so you have youngsters playing ball and using lilos in pool.
We were not too keen on the food. Ok if you like mayo salads, hot food never hot. BBQ every week but after seeing flies on the uncooked meat the first night we did not fancy it.
All the staff were very friendly and helpful."
- Travel date: Sat 15th of July 2006
Doesn't live up to it
"Just returned fron Ag Nik and the Hermes. Very disappointed, food was average, room was pokey with no view. Corridors and landings very drab. However the pool area is superb and the Hotel is nicely situated for the town, just a nice stroll along the promenade.
If you like the beach dont go to Ag Nik, because dispite what they tell you there isnt one worth the name. But the town is a lovely place."
- Travel date: Thu 13th of July 2006
"lovely hotel with supberb views of the bay the food at breakfast was exellent the evening meal was a bit of a let down with little choice of potatos the only other problem we found was a shortage of umberellas round the pool all in all tho a nice holiday and would return to the hermes and ag nik"
- Travel date: Mon 10th of July 2006
Great location, poor food
"Having read all the positive reviews of the hotel I was disappointed with some areas of the hotel. We had requested room 510 as mentioned in other reviews as the best in the hotel. The room was tired and a little dated. The balcony overlooked the pool and pool bar and was immediately above the bar, so forget about getting to bed before midnight. The food was poor. There is a limited selection for evening meals from the hot counter and when you do choose something it is only lukewarm and bland in the extreme. Considering so many of the shops sell spices they do not put them into the food at the Hermes.
However the hotel is in an excellent location, 5-10 minutes stroll into the main town with loads of shops, restaurants and bars. Do pick up a map from the tourist office as there is more to Ak Nik than the area just around the lake. We used the beach opposite the hotel. It is a shingle beach where two sunbeds and a parasol cost 6 euro for the day. The water current is strong at this beach so if you have children you might prefer to walk 10 minutes to the left of the hotel where there is a sandy beach with lots of shade and calm waters. Overall my main comments would be great location, good pool area but really disappointing food."
- Travel date: Wed 5th of July 2006
great location, friendly staff
"stayed at hermes for 2 weeks , great location just a couple of minutes stroll from resort centre . Hotel quite old and a bit tired in places but has been improved and updated in some areas. Could not fault the room on top floor but pay extra for sea view as other rooms face buildings at the back of hotel. Pool very cold and salt waterand limited sun beds but pool area has great views . Food good , good selection and staff friendly and helpful . Got a good deal with a late booking so could not fault value for money would recomend hotel and the resort is the best in crete."
- Travel date: Sat 24th of June 2006
not as good as expected
"The room was a little poor, and dingy, we have stayed in Crete four times before, and found this hotel disappointing, the food was adequate but that was all, and the hotel bar had all the atmosphere of a mausoleum, not a hotel for anyone under retirement age."
- Travel date: Thu 22nd of June 2006
"We stayed at the Hermes for one week, 31st May to 6th June 2006. We are getting married in crete next year and needed a base as we had appointments with all the 5* hotels in Elounda.
Unfortunately i found the hermes to be shabby and gloomy. The bedroom was an excellent size but the decor was depressing dark and dingy. It is also situated right next to the main road running through Ag Nik so when you sit on the veranda all you hear are the mad greek drivers!
We were on a half board basis. The breakfast was ok but the dinner was DISGUSTING. we had to eat out every night after the first night. We tried to eat here on the first night but the meatballs were raw and everything else looked like rubber.
We highly recommend the MIGOMIS restaurant set overlooking the lake - the food is gourmet, not cheap but sooooooo worth the money. The italian opposite called La Strada is also very nice.The greek restaurant men by the lake are really annoying as they pester you to come into their restaurants - just tell them you've already eaten and they'll go away!
You also needed to baggsy a sunbed by 10am otherwise there were none left. The food at the pool snack bar was great - club sandwiches were yummy!
If you're not looking for anything special the Hermes is great. The location is great (apart from the noisy road) and the snack bar yummy.
We paid Â£350 each (first choice) for 1 week including flights so we can't really complain!!"
- Travel date: Thu 15th of June 2006
"We have just returned from a week in Ag Nik at the Hermes. The Hotel was very nice, until I saw my mother in law's hotel (Minos Palace) and then I could see some short comings. The hotel was very clean, the staff attentive and the room (family) was spacious. The food, was a little bit of a let down - and be warned - you do not get your meal included on your final day. We had to eat out and I was not impressed as surely I had paid for 7 meals?
The pool was lovely and the area around was also very nice. Lovely view of the sea and you can also see the cruise ships in the harbour.
There is a lovely sandy beach, but you do have to walk to it - and it is a bit of a hike - about 20 mins walk, but well worth it.
Ag Nik was a lovely resort and we will definately re-visit. I would say though, it is not suited for young children or the elderly as it is quite hilly.
To summarise, this hotel is very nice, but compared to the Minos Palace, it was failing in a few areas.
One final word of warning - bring plenty of Euros and moggy spray and you are guaranteed to have a lovely time x
- Travel date: Sun 6th of June 2010
We have just got back from a week's holi...
"We have just got back from a week's holiday at the Hermes Hotel in Aig Nik
On the whole we had a good time, but the hotel wasn't up to scratch :(
If you are over 50 years of age, then you will fit in fine at the hotel, but I am 33 and my girlfriend 26, and on most nights eating at the restaurant, we were ignored and overlooked, older people sitting down after us were getting served before us, we just got the impression that they really didn't want young couples at the hotel as 90% of the people staying there were over 50.
On one occasion the restaurant was full and we were told to wait in the bar and the manager would come and get us, but this never happeneded, yet and older couple did the same and was collected and offered a free drink.
On the whole the food was standard, a bit british for my liking, chips, fish fingers, peas, carrots etc, hardly any Greek food at all :( very bland and often luke warm
The rooms were standard enough, we had a nice sea view (recommended) the A/C didn't work properly in our room for 4 days due to technical faults. The hote itself is quite dated and smells a bit mouldy and stale, but the place was clean and our rooms were cleaned everyday. The brochure stats that the hotel has a 'Private Beach' this is not the case, the hotel 'owns' the beach, but thats it, you still have to pay 7 Euros for sunbeds, and any person can walk off the street and go to the beach, so it's not private at all.
So to sum up (I could go on for a while) this isn't really a 4 Star Hotel, more a 3, if you are a young couple (under 40) I would not recommend this hotel as there is no life or soul, the bar is always empty and the swimming pool is so quiet in the day, you can hear a pin drop
The resort of Aig Nik is a great place to stay, lots to do and see and very cosmopolitan, if you want the pumping sounds and night club scence go to Malia !!! This is a very chilled and relaxed resort, lots of bars to drink at, many offering free shots !! There are plenty of little cafes and tavernas to each lunch at or any evening meal and not badly priced either, if we come back to Aig Nik we will go Self Catering and eat out each night !!! Aig Nik isn't the best place for beaches, there are a few doted around but are a mix of Shingle and sand, but on the plus side the water is lovely and clear and you can snorkel for hours :) the shingle beach opposite the hotel was great for that as it got deep within a few metres of the beach, Most nights we drank at the Aquaris Bar, which is just along from the Hermes Hotel, lots of free shots and great staff, Will working the door was great fun :)"
- Travel date: Thu 26th of June 2008