Candia Park Village

Agios Nikolaos, Crete 721 00 Greece
4 star hotel

Overview

Ratings summary

Brilliant
443
Good
197
Average
36
Poor
11
Awful
4

Rating by feature

  • 4.5 room
  • 5 pool
  • 4.5 beach
  • 4.5 service
  • 4 dining
  • 4 amenities
  • 5 value
  • 4.5 food
  • 5 cleanliness
  • 5 location
 

16 Traveller reviews from Holiday Watchdog

Tha candia park was ok

3
Average
by

"but we didnt think it deserves 4 stars. The room was very clean and the staff were very friendly. Beware of the pool area, 2 out of my 3 children were injured (one taken to hospital). It has very steep steps and no railings which doesnt make for a relaxing experience by the pool. The beach was lovely and the food fine.Spent a fortune on taxis to ag nik/Elounda and journey back to airport(transfer bus ridiculous) probably wouldnt return."

Holiday details

  • Travel date: Fri 8th of June 2007

Candia Park Village

2
Poor
by

"We returned from our two week stay at the Candia Park Village on the 5th June 2007. Our stay overall was very nice, but as some other people have commented on the accomodation.
The rooms are not suitable at all for Self Catering with only a toaster and two gas rings to cook with, not that I wanted to cook. The rooms are also very dated and really need to be updated to warrant the rating given by the travel agents (4/5 star).

We also found the rooms to be very small with our two daughters aged 10 and 13 sleeping in the living/kitchen area on a bed settee that blocked the french doors partly so that you struggled to open one of them. Also they need painting and just generally updating.

The Pool area and the beach area was beautiful and very well looked after. The staff are brilliant. We had a cleaner every day and the whole place was keep very clean.

The transfer to the airport was terrible it took 3 hours by coach and we must have stopped at nearly every hotel on route. On the way back we booked a taxi and paid 55 euros and got there in 50 mins, well worth it.

We had to have a taxi every night into the town Agios Nikolaos, as there was no way our children could have walked it. It was at least a 50 min walk for an adult, and that would have been a brisk one.

We found a fabulous restuarant which offers a free taxi from your accomodation called LE STRAADA and we would recommend you to find it. The staff are great and the food is wonderful."

Holiday details

  • Travel date: Wed 6th of June 2007

Loved the Candia Village Crete!

5
Brilliant
by

"We have just got back from our first ever trip to Crete and stayed at the Candia Park Village, Aghios Nikolaos. Our destination was chosen for us as we were going to our freind's wedding, but we chose our own accommadation.Our freinds all stayed near by all inc, but we wanted to be self catering and do our own thing r.e. meals etc as we had our 2 and 9 year olds...this was definatly the right choice for us . The restaurant is lovely at the Candia, but by being self catering we had the choice of doing what we liked ~ some mornings eating on our balcony, some going to the buffett style breakfast and paying for it there and then. The choice on offer was lovely. toast, rolls, cereal, fruit, juice, tea, coffee, eggs, bacon, pancakes (I could go on) although we never ate there for dinner as we preferred getting a taxi into town ( 7 Euros) and eating at different places, sometimes places on the harbour, sometimes local bars...
The Candia is a lovely stay. The rooms are spacious, and the staff are very freindly and helpful. In the day we either went down to the private sandy beach where my son went crabbing which he enjoyed! or stayed by the pools which are very clean and have lots of space round with sun loungers. Although by 11.00am all the loungers were spoken for, so I can imagine there might not be enough in July /August. You dont need to take towels, as you are given tokens for them when you arrive, and my youngest had loads of fun with other little ones in the baby pool. Early evening we would taxi down to eat and then look around the harbour, the shops or go to a local bar with our freinds...
The complex is very pretty with lots of beautiful flowers around ,and the clock tower chiming on the hour! The kids have plenty to do with the beach, pools, a playground, kids club with lovely staff, pool table and internet use.
The resort is also lovely. I have never been to Crete, or even Greece before, but would definatly go back!
We found it not too busy, but not too quiet ~ a very happy medium.
Our week went really quick....
We were going to go to nearby Elounda for the day, it is only 10 Euros in a cab, and sounded lovely for a day trip, celebs often stay in this upmarket resort and I really would have liked to visit as it sounds so nice, (an excuse to go back perhaps)! ~ We would certainly return...."

Holiday details

  • Travel date: Thu 31st of May 2007

Slightly disappointed! Fleet, Hampshire

3
Average
by

"My husband, two girls (aged 4 & 2) booked this holiday in August 06, and we were all there in the September 06. We were positioned relatively close to the reception in a ground floor apartment with one bedroom, but which slept 4. We landed up booking the holiday through Thomson, and paid nearly £3000 on a B&B basis. We were expecting our accommodation to be excellent for that money, but were disappointed that it was as dated as it was. It was all very clean, and don't get me wrong, the staff were excellent, but I think as it is deemed as a 5* or min 4* we were just expecting a bit more. It was one of those scenarios where they make it look so stunning in the brochure!
We were also under the impression that there would be a lot of variety in relation to food/drink, but there wasn't. The hotel offered a buffet every night/morning, but it related to London prices by the end of the day. The teverna which was near the kids club (which is admittedly one of the best I have come across - by the way) also had a limited menu, and offered a dish of the day, but it became very samy by the end of two weeks! The bar at the bottom of the three pools (baby pool excluded) offered toasted ham, cheese & tomato - that was it. No other choice! I landed up breaking my ankel two or three days into the holiday - and they were very accommodating. The doctor was ever so helpful! It was however noticeable how uneven everything was and also it took ages for me to get around, as it is a huge complex. The were also busy lawning the area just in front of the baby pool - where we spent most of our holiday - which was rather inconvenient as we were a fair distance from the toddlers. I think that the evening entertainment was appropriate, and the Greek dancing was worth staying in the complex for! We did find a stunning resturaunt in the next town up (Elounda) called Marybella or something - their mezze is brialliant, and they have a wonderful back "garden" area, where the owner picked grapes from their outdoor/indoor vineyard and they were honestly the best i have ever tasted in my life. I would suggest that if you are considering these appartments, you need to book directly with them, as they can offer better deals than via an agent. What a lot of tourists do is only spend a few nights at a time there - so they are aware that the longer they get to keep you the better - it is reflected in their rates. You do need to push them however."

Holiday details

  • Travel date: Wed 7th of March 2007

Fantastic holiday resort

5
Brilliant
by

"Agree with all previous positive reviews. We have just come back from a wonderful 2-week holiday at Candia Park Village. We had originally booked a garden-view apt but upgraded to a sea-view when we got there. The view from the terrace is amazing and worth the additional 40 euros/day that we paid (special offer because of low season).

The transfer to the resort was the only low point. It took 2.5 hours! On the way back we booked a taxi trough the reception and only took 45 minutes (cost 55 euros).

Also, the great thing is that they give you clean beach towels every day, so, don't bring your own!

Finally, the onsite supermarket. This was not very well stocked and we had to go and do our main grocery shopping in Agios Nikolaos or Elounda.

Apart from this, no complaint. The resort is beautiful, right at the sea and very child-friendly. Maybe not the best choise for couples looking for a romantic holiday...."

Holiday details

  • Travel date: Thu 5th of October 2006

Candia Park - Great Complex

4
Good
by

"The Candia Park is a great complex. The apartments are spacious and clean. The gardens are kept really well and the staff are excellent. The main restaurant offers plenty of choice and several themed evenings.

We went in September so there were lots of families with very young children. There's plenty for them to do and the complex is very child friendly. There are quieter spots for couples. Below the suites, which overlook the sea, are terraces which lead down to a pontoon (see photo). It's a really peaceful spot and ideal for swimming.

The hotel is a 5 minute taxi ride away from Agios Nikolaos which costs 7 euros. Due to the rocky terrain of Crete you can't walk from the hotel to Ag Nik via the beach which is a shame.

If you've booked your holiday with airport tranfers included be aware it can be 2hrs 30mins to the hotel by the time you've dropped off the other holiday makers! It may be worth booking a taxi which will take half the time.

All in all it's an excellent place to stay with everything you need for a brilliant holiday."

Holiday details

  • Travel date: Thu 28th of September 2006

Fun for the Family

5
Brilliant
by

"Of course, TripAdvisor was consulted prior to choosing our family holiday. Not having been away for a few years meant choosing a holiday which would suit all our needs. We were not disappointed.....

Having arrived at Heraklion Airport in the heat of the day, we chose to take a taxi to Agios Nikolaos and not wait for the transfer coach knowing that this would probably take 2.5 hours. The taxi took 40 minutes and cost 55 Euros, but was worth every penny. We were received very well, shown our room and the luggage followed 10 minutes later. All staff smiled on entering and displayed the utmost respect and friendliness one would want on holiday.

The extra cost for the seafront apartment was definately worth it. The complex is huge, clean and extremely well maintained. Flowers blossoming everywhere, no litter and always a maintenace chappie in view.

The complex has two beaches, one rocky which is great for adults and snorkelling (it has steps which lead straight into the sea) and the other beach is close to the miniclub and taverna restaurant. Clean and sandy, and watersports available. We spent most of our relaxing moments here just watching life go by. Both beaches are private to hotel residents only.

Having two children aged 5 and 6, the mini club is the best I have come across in my years of travelling. They had a diary of what they were going to do for the day, and it was open from 9am to 9pm. Staff extremely friendly, longserving employees. Eadie, Litza were absolutely fab with the kids. Nice playground on sand and so many different things to do all day. Come and go policy was great, kids came down to the beach or pool to see us every so often but refused to stay more than 10 minutes with us as they feared they would miss out on an exciting activity!!! Bottled water was also available in the mini club and children were encouraged to drink.

The restaurants on site were very good, choices from the taverna, the buffet and also the ala carte went down a treat. Not too steeply priced either.

We were on a bed and breakfast basis, and the breakfast was ok, nothing to scream about but satisfied our needs. All the staff were helpful and friendly.

The swimming pools were great, two freshwater and one salt water one which I thought was not appropriate for young children. Blue towels were obtainable by handing in vouchers and returning them at the end of the day.

The hotel room was cleaned every morning to a very good standard.

Evening entertainment was also ok. We ventured out to Agios town most nights by taxi (7 euros) each way and had a nice meal there. The reception desk were happy to order taxis for us every time. Restaurants to look out for: Du Lac, Le Strada, Pelagos Fish restaurant and Akratos was very nice. All near the lake.

Overall the holiday was fab, the hotel made it very relaxing and enjoyable. Would definately recommend it to everyone. Enjoy!!!"

Holiday details

  • Travel date: Wed 13th of September 2006

An excellent place for vacation

5
Brilliant
by

"My wife and myself stayed in Candia Park Village for a week 30/7-6/8, for a family vacation together with our two sons, aged 18 and 22. We had stayed in the same place 10 years ago, with the children young, and we had the best of memories, so when we decided to go to this part of Crete again this year this hotel was our first choice. This year it was again a fantastic period for us since the hotel provided whatever we needed in order to relax and have time together. We had booked to sea front suites in the new block of the hotel, which were worth the extra money. But as we show walking around all apartments are very big (40-60 sqm), those in the ‘old’ premises being surrounded by lovely plants and trees and well preserved. The hotel is like a small village with apartment blocks spread into lovely gardens. The whole hotel, the apartment blocks, the facilities and the gardens, are very well serviced and extremely clean, so you get the impression that the whole establishment is brand new.
During the whole week we went out for a dinner just once; the hotel had all the facilities that we needed in order to stay inside. The hotel has a huge pool area and two lovely beaches, one sandy and one rocky, that can accommodate all the customers. Food in the taverna and the restaurant was lovely and reasonable priced, so you do not have to go out for lunch or dinner. There are also very good self-catering facilities in the apartments, so you can use them for a light meal. A super market provides all that you can need. The hotel has Internet café where adolescents gather in the afternoon and all the water sport facilities that somebody can need. A nice Cretan style ‘kafenion’ is overlooking the whole site and you can stay there until late in the night to have traditional food and drinks. The majority of the customers were well behaving European families, so there was a relaxing atmosphere, although the place was full of children. Every night there was a different entertainment scheduled and we loved a lot the jazz night.
If you like walking the distance to Agios Nikolaos is around 30-40 mins and then you can come back by taxi. Agios Nikolaos is a nice small town with a lovely lake connected to the sea and a lot of sea front bars and cafeterias. Also, if you hire a car there are a lot of nice excursions around the place in 1 hour driving time, since the whole of Crete is full of attractions.
Last bat not least is the personnel, which is very helpful and well trained, so the service is excellent in all the hotel areas, reception, restaurants, bar, kafenion, Internet café, sports facilities, e.t.c. The hotel manager and all the senior personnel are all over the place during the whole day, trying to make your stay enjoyable.
So we would definitely recommend this place as a truly 5 star vacation site and we would go back again."

Holiday details

  • Travel date: Thu 17th of August 2006

Excellent although always room for improvement

5
Brilliant
by

"Well as many of you probably already do, we looked at the reviews for this site prior to booking. Essentially we were after self catering with facilities such as a children's club. I can say that we were generally satisfied with the result although based on our observations continued attention to detail is needed if the Candia's high standards are to be maintained.

In terms of its location the Candia Park cannot be faulted. It sits on a natural bay around 3km north of Ag Nik. Getting to Ak Nik is best via taxi (7 euro) as the 'hike' up the hill to the top road to catch the bus is quite frankly not worth it. Elounda is around 5km north and is a quiter alternative to Ag Nik and costs around 10-11 euro each way - bus may be better here during the day.

The site is well laid out with clusters of accomodation in blocks each with its own terrace/balcony. It is largely flat aside from the top blocks at the back of the site. It seems to have been planned with disabled travellers in mind although within the apratments themselves there are small changes in level at entry/exit points that could be a problem for wheelchairs.

Apartments are generally in a good state of repair although our hot water boiler went during the first week - work on installing a new one commenced within 30 minutes of informing reception! Those apartments overlooking the sea are newer if you want to pay the premium.

We were on self catering although all inclusive is available in the restaurant. We went here on a couple of occassions, for example to a Cretan evening, and found the buffet of a very high quality - even the kids get their own buffet table.

As for facilities the site is certainly no Butlins (sorry all those who are not Brits who won't get this!). Entertainment is of a good quality and variable especially in the evenings. However, if you expect discos everynigh don't bother as the Candia appeals to well behaved European families and couples. The childrens' club is the best we've been to with lots to do and a freedom to come n go policy meaning that if kids want to come back to mum and dad or the pool for a bit then no problem.

Beyond the entertainment the pool is excellent with a shallow (max 1.7m) upper freshwater pool inc paddling pool for kids and a deeper (2.8m) seawater pool (more like the dead sea with regard to salt content) for adults. The pool bar is well stocked while the taverna and restaurant on the site are also good although somewhat pricey with better value for the taverna offered 1km towards Ag Nik where a number of establishments can be found. There is a very well stocked supermarket on site although again you can walk around 10 minutes off site to a cheaper one.

There is plenty going on at the watersports centre but thankfully none of the pool aerobics found at sme establishments. Car hire can also be obtained at the site although again if you can venture off-site on the Ag Nik road a much much betterf deal can be found.

Overall we were impressed. The site is well run with staff seeming to appear from nowhere to clean up leaves or indeed replace boilers. Reception can book tables at local restautants and even act as your surrogate rep - we found ours totally useless with the reception the lifesaver on a number of occassions. Yet as mentioned earlier this site needs to be on its toes to continue to remain a true 5 star destination."

Holiday details

  • Travel date: Tue 8th of August 2006

Fantastic Holiday

5
Brilliant
by

"We have just returned from a wonderful stay at the Candia Park Village in Crete. We were upgraded on the first day to a sea view suite which was stunning. The weather was gorgeous with a lovely breeze and we spent most days either lazing by the pool or swimming in the sea which was lovely and clear. We also enjoyed the water sport facilities of which there were a superb choice. Perhaps a couple of slight niggles were the service in the main restaurant ans some of the bar prices. Also my boyfriend's 9 year old daughter did not like one of the swiming pools which was sea water in content. Other than this, however, it was a fantastic holiday and I would recommend the restaurant Du Lac in Aghios Nikolas which was well priced and served a great variety of food.

A first class holiday and I would recommend it to anyone."

Holiday details

  • Travel date: Tue 8th of August 2006

Candia Park

5
Brilliant
by

"We have two teenage children and Candia Park proved to be the most brilliant venue we could have found. EVERYTHING works and the staff are great. Perfect in every way I just could not fault it. Taxis to Agios Niclaus are 8 Euros and the place is worth a trip or two as the shopping is great and there are some excellent restaurants. Food at Candia is very good and the decision in the morning as to "beach" or "pool" wasn't too difficult.
I defy you to find a better place I really do."

Holiday details

  • Travel date: Sat 1st of September 2012

Rating breakdown

  • 5 Location
  • 5 Beach
  • 5 Room
  • 5 Pool
  • 5 Service
  • 5 Value
  • 5 Food
  • 5 Cleanliness

Great Summer break

5
Brilliant
by

"Slightly scarey to begin as the cab drivers were on strike, but fortunately we had a hire car awaiting, the hire company man was very helpful and directed us to safety and out of the area. All that was far behind us once we were on the road, fortunately this was not my families first time here, it's now our third. (The strike was also over after a day or two). Lovely apartment rooms, beautiful scenery and very friendly staff. No set agenda very laid back. The pace of life is much slower than ours so try not to think you've been forgotten when you sit down to order a meal, you're just given a lot longer to select your option. The food is divine and the people are so friendly. We were given complimentary drinks and deserts as a sign of apprecitiation for dining in various restraunts, already talking and making plans for our return next year."

Holiday details

  • Travel date: Thu 11th of August 2011

Rating breakdown

  • 4 Beach
  • 4 Room
  • 5 Pool
  • 4 Service
  • 4 Dining
  • 4 Amenities
  • 4 Food
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