20 Traveller reviews from Holiday Watchdog
Wonderful Place to Stay!
"The Palazzo di Pietro is a wonderful family-run hotel right in the pedestrian area of downtown Chania. Christine is a wonderful hostess who went above and beyond to make our stay comfortable. She laid out our bed with traditional Greek honeymoon decorations and was always available to assist us with tour and restaurant recommendations. The hotel itself is located only a block from the harbour which made the local attractions easily accessible by foot. The room was very nice rooftop garden is lovely as well. This is easily one of the best values in all of Greece!!"
- Travel date: 9th October 2005
Our Perfect Honeymoon
"As newlyweds on our honeymoon, we can't say enough about this quaint villa and the people who run it. We had numerous issues with our travel agent causing us many headaches and delays, but Christine (the one person team) made sure to stay until almost 1:30am, not just to check us in, but to take us up and show us everything about the honeymoon suite, show us the family heirlooms used to decorate the suite, and teach us some Greek traditions they display in the suite. The key is that this is a family run business, so it's not serviced by people looking to do their 8 hours and go home. They (Christine) go the extra mile and then some. Their customer service is exceptional. Christine will give you suggestions (from the informed local perspective, not the travel agent and marketing brochure perspective) on beaches, museums, places to eat, places to look out for, and even a history lesson during check-out. If you're looking for the mega-resort, this isn't the place for you. If you're looking for a beautiful villa, in a good location, with a family touch and great customer service, you can't beat the value of this place."
- Travel date: 30th September 2005
"A fantastic hotel, in a great location - right in the heart of Chania. The hotel is run by the Bitzanaki Family and we were very well looked after during our stay. Christine was very helpful & gave us daily sugestions for our excursions, and even accompanied us when we collected our hire car, which was well beyond the call of duty. The hotel has been beautifully restored and the rooms are very comfortable, most with a balcony over the street. The roof top terrace provides a wonderful view to the old port. As the hotel is family run, it may take a day or so for a response to your email. But be patient - it is well worth the wait! I strongly recommend the Palazzo di Pietro. Ask for the honeymoon suite!"
- Travel date: 31st August 2005
The Highlight of our Greek Holiday
"My husband and I took our first real vacation together this past May - celebrating 30 years of marriage and my 50th birthday. The trip was his surprise gift to me and he spent many hours on the internet researching various islands, accommodations and transportation. I was thrilled when he showed me the website for the Palazzo di Pietro. Everything from the historic location, the warm and personal correspondence from manager Christine Bitzanaki and the promise of a chance for me to learn something about the ancient art of painting icons, was appealing. Throughout our two weeks in Greece, we had the pleasure of exploring several beautiful islands - Rhodes, Symi, Crete and Santorini. But without a doubt, our time in lovely, historic Hania was a highlight, mainly due to the incredible care taken by Christine and her family to make us feel welcome. She makes every effort to ensure that you feel special, from the flowers and candies with which she decorated the bed to the fridge stocked with a huge basket of fruit, champagne, red and white wine, chocolates, homemade olive oil and raki, we had all we needed to make our stay comfortable. Each morning we had breakfast on the rooftop, amid the 1,000 year-old pots full of flowers, which have been in their family for centuries. The Palazzo is unique in that it is part ancient ruin and part modern luxury, small and intimate, yet with spacious rooms. It is decorated superbly and run with both efficiency and caring. Being a ceramic artist myself, I was fascinated by the ancient arts of icon painting, mosaic and fresco which Christine's sister Eleftheria creates in the adjoining studio and she was generous and patient enough to spend some time with me, explaining in detail the ancient techniques which she has dedicated her life to preserving and passing on to others. We stayed for three enchanting evenings which I will never forget and if I ever get the opportunity to return to Hania, I would not dream of staying anywhere other than the Palazzo di Pietro. It is the human connection which makes it so remarkable - you feel you are not just another tourist, but a valued friend and that makes such a difference when you are travelling in a foreign country (especially when you are as new to the experience as we were). Saying good bye to Christine and her family was very hard and we have already recommended them to many of our friends and family. The only complaint I have, is that we did not stay long enough. There is enough to explore just in Hania - the variety of architecture there is amazing and so are the various museums (maritime, archeoligical, folk and icon). I would have loved to have time to explore some of the outlying areas which Christine told us about, but we just didn't have enough time. 4 nights would be a minimum and I hope to return there for at least a week next time. Sharon Reay"
- Travel date: 30th July 2005
Couldn't Agree More
"Stayed here June 30 to July 04. "Christine" was a perfect hostess and the facility can't be beat. Her father's homemade wines were wonderful, we especially enjoyed the 20 year old. The taverna next door is a good place to eat. Centrally located in the old town."
- Travel date: 19th July 2005
"Palazzo de Pietro in Chania, Crete is one of the most beautiful small suites hotels we have ever had the pleasure to stay in. It is housed in a building that was built in the 1200's. Pietro and his daughter Christina completely renovated the family's building -- preserving the historic feel--but giving it modern conveniences. The location in the old city is perfect to explore old Chania on foot. The suites have kitchenettes complete with ample fresh fruit, champagne, port, and riki (from Pietro's own recipe). The bathrooms are all new with pedestal sinks, ceramic tiles, and nice towels. The poster beds with white gossamer "curtains" are extremely comfortable and "dressed" with what seem to be 500 count white sheets and duvet covered down comforters. There is a roof top garden to relax and to read. An icon painter is busy working in her first floor studio across from the reception desk. Christina is busy at her computer. Pietro is always willing to assist guests. They will both help you with any of your travel needs or requests. You can readily communicate with Christina prior to your stay, and she will be glad to help you with arrangements. Since the hotel is in the old city, ask Christina for directions regarding car parking. If you need help with your bags, ask. The hotel does not have an elevator. If that's a problem, ask for a room on the lowest level. If we could return to Chania, we would absolutely stay at Palazzo di Pietro--a most gorgeous bargain with hospitality and graciousness that can not be topped."
- Travel date: 28th June 2005
Greek Bed and Breakfast Feel
"We stayed in the honeymoon sweet -- which was a beautiful room and well worth the cost. We stayed in the hotel right before the high season started so the prices were very good. Christine and her family were wonderful."
- Travel date: 26th June 2005
Christine is womderful!
"Our first visit to this beautiful island, as part of our 25th. anniversary celebration, was made all the more special by the warm, friendly welcome we received from Christine and her mom and dad upon our arrival on a Sunday evening via ferry, with our car, from Athens. We were immediate friends. They helped us get our bags to the hotel as you need to park a few blocks away. No big deal once you get your bearings but we greatly appreciated the initial help. The hotel is located in the heart of old Chania, where you want to be. Out the door turn right, Johnnie will take care of you for lunch or dinner. A ride to Taverna Amilia is a must. Christine will give you directions. Trust us, it's worth it. Highly recommend Veneto for wonderful Italian food. Tell Andreas Norm sent you. The honeymoon suite was extremely comfortable, airy, romantic. Christine takes great care in decorating the rooms with flowers and candy-you need to come to feel the love. After an early AM visit to a local bakery for fresh hot bread we had breakfast in the roof garden every day of our 3 day stay. The views make for photos you will treasure. Strong suggestion-stay at least 3 days, more if you can. Use the hotel as a base for your Crete explorations. It doesn't get any better than here and you won't have to pack and unpack as much. As we hugged and said goodby, her dad was packing wine and olive oil as parting gifts. To the Bitzanakis family this hotel is their home and even though we shared it for too short a time, we were made to feel a part of their life and family. Those feelings can't be faked and that's why we will return. We hope you will have the chance to enjoy their hospitality and the wonderful land of Crete."
- Travel date: 18th June 2005
Perfect in every way
"It is said that the Greeks have a word for everything and there is a Greek word that describes how a guest is treated at the charming Palazzo di Pietro, in Chania. The word is "filoxeno" and loosely translated it means, "to extend hospitality, to be host to, to entertain, to welcome, to accommodate"...(and more that is lost in translation.) The Bitzanakis family that owns and proudly manages their traditional hotel offers guests "filoxenia" in the best sense of the word. My husband and I feel fortunate to have selected their hotel to stay in during our 4-day visit to Chania. Christine Bitzinakis, who manages the hotel, made us feel welcome even before our arrival through her emails to us. She, and her father, Peter, and her mother, Evangelia, have created a warm and wonderful atmosphere and they seem to do it effortlessly. This boutique hotel is perfect... from the way this family heirloom home has been carefully restored, to its antique furnishings in each room, to its modern conveniences, and to its central location in the picturesque section of Old Chania harbor. The rooftop garden was in full bloom and offered a quiet place to relax and enjoy the harbor view. It was our anniversary and Christine advised us to stay in the "Honeymoon Suite" with a balcony that overlooked a lovely pedestrian street. The two-room suite was very large, airy, filled with light, and spotless. It could easily have slept two additional people and had a convenient kitchenette. The family indulged us with many treats including gardenias from the rooftop garden, heart-shaped chocolate "koufeta"; chilled champagne; fresh, ripe fruit; home-made wines, and our favoroite: "rakomello"...a mellow, home-made version of firewater "for the ladies," as her dad had explained. We have already recommended this hotel to friends and would stay there again if we are fortunate enough to return to the beautiful island of Crete. To anyone thinking of staying at Palazzo di Pietro: do it; and while there, do yourself another favor and visit the icon workshop of Christine's talented sister, Eleftheria, who has her studio on the ground floor of the hotel. She has been schooled in this very exacting art to create special, religious Byzantine icons. Some are on display and they are beautiful."
- Travel date: 14th June 2005
A pleasant family run hotel, very warm
"This is a great place to stay in Chania, Crete. The Bitzanakis Family is very hospitable and helpful. The rooms are incredibly well done and the location is superb. Next time I'm in Crete I'll go straight for the Palazzo di Pietro."
- Travel date: 12th June 2005
Felt just like family...
"We just returned from 4 nights at Palzzo di Pietro. Christina and the Bitzanakis family could not have been more hospitable or helpful. The place was spotless, extremely well located, comfortable, air-conditioned and visually an absolute treat. We rented the honeymoon suite and were welcomed with Champagne, fruit and a traditional wedding bed decorated with flowers and heart shaped candies. We loved it. One should be aware that there is no elevator. It is not for people who can't do steps. Other than that (if that is a fault) it is perfect."
- Travel date: 8th June 2005
Wonderful stay at the Palazzo
"We just returned from an eight-day driving trip in Crete, which we began in Chania at the wonderful Hotel Palazzo di Pietro Nothing could have gotten our trip off to a better start! From our first minutes there, we knew we had found something special. After a long, stressful day of air travel and then driving in a new city, we felt as if we were being welcomed home. Christina and her family are the most gracious hosts you could ever imagine. Our refrigerator was even stocked with fruit and wine, and on a table was a bottle of excellent raki, made by Christinaâs father. The hotel is on a small pedestrian street, which means that there are no traffic noises, and even though there is a lively cafÃ©/restaurant scene near the front door, the air conditioning and well-fitting windows block any noise. We loved our little balcony overlooking the street and the beautiful curtained bed. The warm wood floors and ceilings and the stonework in the walls helped us imagine the building when it was home to a Venetian family eight centuries ago, although we benefited from a modern bathroom and little kitchen, good lighting, and air conditioning! There was also a television in the room, but we did not use it. The Palazzo is so well located that we walked everywhere. There is no better combination than an absolutely delightful city and a comfortable, attractive place to come back to at the end of the day. The hotel is small (only seven suites and apartments) so contact Christina directly for the best booking information. She checks her e-mail constantly, and you will get a prompt response."
- Travel date: 28th May 2005
Palazzo di Pietro is also called
- palazzo di pietro chania
- palazzo di pietro hotel chania
- hotel palazzo di pietro