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Hôtel Beau Rivage

Reviews summary

3
Average
1406 reviews
Brilliant
381
Good
492
Average
296
Poor
144
Awful
93
  • 5 room
  • 4 beach
  • 5 service
  • 4 value
  • 4 food
  • 5 cleanliness
  • 5 location

13 Traveller reviews from Holiday Watchdog

What a Great Hotel

5
Brilliant
by
Reviewed 16th March 2015

"I have just returned form a three night stay at this hotel and had a truly great time. My wife and I booked a short stay here with a couple of friends, on our way to the hotel we were made aware of the negative statements made by other users of this site, which rather surprised me. We have been visiting Nice for over 20years and I have stayed in many hotels in this area, however, this was my first stay at the Beau Rivage. First, this hotel is probably in the best position in Nice, close to the Beach, The flower market, restaurants, the old town and many for public, taxi and train transport. Yes you have to pay for the private beach, but there are deals, this isn't new to Nice or France, there is a public area and Many French use it, Yes drinks are expensive, but they are expensive in most four star hotels in France. I found the staff friendly and helpful. The room I had came with a Terrace, the bathroom was modern and spotless the toiletries were by Temple Spa, the room was spotless and enough room the electrical points were in the right places, I didn't hear the nightclub users, but so what its a holiday town and it doesn't go to bed at 11pm. I can't help, after reading the, so called other reviewers that they are escapees from Benidorm. For me this was a great holiday experience, the concierge bought me a drink, recommended an excellent restaurant and was generally helpful when I wanted to get out and about. This is a very good hotel, in a very good position, with very good staff, we will be going back to Nice in a couple of months time and will be looking forward to staying at this hotel again. My advice to readers of this is, look on a more representative site like TripAdvisor, at least a couple of hundred reviewers have reviewed this hotel, many have reviewed many other hotels, and while all reviewers have some bias, I see no reason the give this a poor review because you have to pay a little extra for a private beach or a a glass of wine or somebody is dealing with another customer, and not acknowledging another waiting customer. This Hotel is not worthy of a 4 out of 10 unless people have a personal grudge. remember this an anonymous site and you should take that into account"

Holiday details

  • Travel date: 15th March 2015
  • 5 Location
  • 4 Beach
  • 5 Room
  • 5 Service
  • 4 Value
  • 4 Food
  • 5 Cleanliness

I’ve just returned from a 5 day trip t...

2
Poor
by
Reviewed 23rd July 2008

"I’ve just returned from a 5 day trip to nice staying at Beau Rivage. The hotel was very disappointing to say the least. I’ve no idea how they have a 4 star rating, as neither the décor nor the service are past 2 star in my opinion. The bathroom was covered in mildew, like it had never been cleaned. I feel if a bathroom is cleaned every day or even every week this wouldn’t happen. It certainly shouldn’t happen in a hotel of 4 star standard. We ended up with water pouring through the ceiling right beside a light fitting one night, we rang the front desk to let them know and were told he was too busy to come up to the room that we would have to go see him and when we did he said ‘what do you want me to do about?’. I’ve never come across such a rude customer service person. I know the French are renowned for being rude but that really took the biscuit. Just little things like toilet paper etc, we didn’t even have any when we ended up being able to get into our room as it wasn’t ready due to a leak! On a brighter note, the beach was lovely and the staff were very courteous and helpful, although at £17 for a hotel guest and £19 for a non guest, I wouldn’t say it was much of a bargain, and probably better off going to the public parts and laying on a towel. "

Holiday details

  • Travel date: 23rd July 2008

Really nice hotel, good location with he...

4
Good
by
Reviewed 30th September 2005

"Really nice hotel, good location with helpful staff, the breakfast was fine something to suit everyone. Our flights were with Easyjet which weren’t just as nice as they cancelled our return flight at the last minute & told us to find ourselves a hotel at 10.30pm and that our flight would fly at 1pm the next day. The next day we rang Easyjet & reconfirmed our flights then went to the airport & were told our flight left 2 hrs earlier even though we were assured by customer services that there was no schedule change. All in all Nice is a beautiful city which I would definitely visit again but never ever fly with Easyjet. "

Holiday details

  • Travel date: 30th September 2005

Good hotel and location- But beware the extra prices

2
Poor
by
Reviewed 18th November 2012

"Lovely hotel but not an average 4star hotel. On arrival the reception staff were fine not very friendly. When we got to our room (we arrived at 1pm and had to wait til 3pm for our room) it was really nice and modern. Except we discovered that if we lost our beach towel pass it was a 40euros charge and in the minibar, a bottle of champagne 375ml bottle was 30euros!!!! You can imangine what the rest of the minibar is like! As for the hotel bar, it is 11euros for a bottle of beer!!! Also, breakfast is 22euros per person, and if you want to go on the private beach, (every hotel has a private beach by the way not just this one!) it is 14euros per person, what a rip off!!!!!!!!!!!!!!!!! My advise is, go to a normal beach and save your money!"

Holiday details

  • Travel date: 11th September 2005

'Would you like that? It costs extra' is the motto of this hotel

1
Awful
by
Reviewed 4th December 2012

"Yes the beaurivage is equiped with the finest amenities but for a price that is not included in the cost of the room. The private beach is exclusive to those who want to pay for it as well as everything else. The location is excellent and the beds are plush but this hotel is not the best value in Nice. Like many things on the beautiful cote d'azur, it is all about the image. Even the staff seem to think they are working in the most posh hotel in France and their attitudes reflect this. Unless you get a good deal on the nightly rate, go someplace else."

Holiday details

  • Travel date: 21st August 2005

reasonable hotel, nothing special

3
Average
by
Reviewed 22nd December 2012

"Things got off to quite a nice start at this hotel. The room was small but clean and modern. As we were travelling on a budget we found Nice to be expensive so we had very little spare money to spend. This brings me to my main gripe which was the beach. This hotel is sold to you with a private beach.... however be prepared to pay €14 for each sunbed! (even at 3pm, no half price beds even at this time) This is something we didn't want to do so we just took the complimentary towels and laid them on the pebbled beach. No problem so far until you go to the bar to buy your own drinks. The staff look at you like you are from another planet for collecting your own drinks. I have legs and I like to use them, especially as it took only 3 minutes from standing to fetch the drinks to sitting back down again. The main issue comes when you try to order food. The staff actually had to ask if they could serve us because we didn't pay for the beds. At this comment the menu was given back and we took a stroll to find a nice place to eat. When we returned to collect 2 more towels we were rudely told to use the public beach which I refused to do. I paid for a private beach and nowhere in their T&C's did it mention you could only use it if you paid for beds. When I complained I was basically called a Liar when I told the Beach manager we were treated very poorly.... talk about add insult to injury!! Please bare in mind your complaints will not be taken seriously and you will be made to feel like a 2nd class citizen. Also being English is another disadvantage...... I found the majority of French people very rude and I would not consider taking anymore holiday's in this country. Nice hotel, terrible service and rude staff."

Holiday details

  • Travel date: 10th August 2005

Pretty good

3
Average
by
Reviewed 18th November 2012

"As the other reviews have commented, this hotel is in a great location if you want to go to the beach or visit the Old Town. It's about a 20 minute walk to the train station and about a 10 minute walk to the bus station. I had a courtyard room. But, unfortunately there was always a loud humming/motor noise in the evening if I kept the window open. Needing sleep, I'd turn on the ac and close the window. When I first arrived, there was one person at the front desk dealing with someone's bill, who never even acknowledged me. I stood there for at least 10 minutes before another employee approached just to tell me I'd have to check my bags because my room wasn't ready. The breakfast (which came with my room rate) was okay but for a couple of days no one put out the bread for the toaster or bottled water. I much preferred my stay at the Holiday Inn."

Holiday details

  • Travel date: 18th July 2005

Not worth it and take an iron!

2
Poor
by
Reviewed 26th October 2012

"Have just returned from 3 nights at the Beau Rivage in Nice (jun23rd to 26th 2005). I am rather surprised at the good reviews it has on this site, I was even tempted to give it 1 star rather than 2. Before I go on about my stay, first remember this is a 4 star hotel and is not exactly cheap. Positive points: The hotel is in a good location close to the beach and old town of Nice. The private beach is nice (although you are charged for everything but a free rather feeble beach towel) but after an early flight to Nice the beach was just the ticket to recharge the "batteries". The lunch we ate there was lovely too. The hotel itself is modern and the rooms contemporary- if rather small (but all rooms in Europe are small aren't they) and the bathroom is fine. Negative points: This is supposed to be a 4 star hotel so you would expect good servce and the Beau Rivage provides very poor service indeed. Firstly do not expect room service after 10pm- if like me- you have had a meal early in the evening and then a few drinks around Nice and get back to the hotel say midnight and are hungry then the Beau Rivage provides nothing for you. We ended up going to McDonalds to get a takeawy at 11.30 on one night. The breakfast is also not that nice and is always delivered late to the room and usually does not contain everything you asked for on the forms on the previous night. One morning we had no cuttlery, the other morning only one breakfast was delivered rather than 2. And both were late by up to half an hour. Also there is no iron. Every hotel I have stayed in either has an iron in the room or you phone housekeeping and they will lend you one. Beau Rivage does not provide either. They wil take your clothes and iron them for you- but charge you 30Euros for two shirtts to be ironed! You could go the department store and buy your own for less! On our Saturday night though we were going to a rather posh restaurant so needed 2 shirts to be ironed, when we phoned housekeeping they said there was no service tonight! We then asked to see the manager, and said this wasn't good enough he shrugged his sholders and said things were different in France than Britain and that it is usual for no iron or ironing service to be provided in 4 star hotels. After further arguements with him in the receptionwith other guests checking in they somehow managed to find an iron and ironed our shirts. Ridiculous. A drink in the bar is 15 euros for a gin and tonic, this is 1 euro more than the same drink in Hotel d'Paris in Monte Carlo Casino square. This later hotel is probably in one of the best locations in the work the Beau Rivage is in a back street off the Promenade Anglais- no comparison in my opinion. On our last morning we had asked for a wake alarm- this was 20 minutes later than we had asked for! On leaving we were paying our bill and the staff never asked if everything had been ok with our stay, when we asked if they were going to ask us they looked like were stupid to even suggest that they should have asked this question. When we went on to say that we weren't happy the lady was not interessted at all and was busy talking to one of her colleagues as we were complaining. Totally rude and unproffesional and snobby if you ask me. Nice and the Cote d'zur is fabulous but our stay at this hotel left us disappointed especially as the final bill was 800 euros and the service was diabolical. If all you want from a 4star hotel is modern and contemporary then stay here, if you want any kind of service or friendly helpfull staff then go elsewhere."

Holiday details

  • Travel date: 26th June 2005

Well located, really a Nice design!

5
Brilliant
by
Reviewed 17th November 2012

"The hotel is really well located just at 1 min from the sea and at 5 min from the old town. You can walk from the train station (it takes about 20min) or you can take a cab for about 16 euro. The room design is really great and the all the details (decoration inside the hotel, access for a laptop, easy outlets access to recharge your camera, $ access to the beach) make this hotel a good choice. Downside: The room was facing a club and it was really noisy between 2:00AM and 3:00AM (closing). People were yelling a lot. I would recommend you to ask for a room far from that club. The service was overall very good but expects the hotel staff to have a 'distinguished' approach."

Holiday details

  • Travel date: 22nd June 2005

Best location in Nice

4
Good
by
Reviewed 4th December 2012

"The only reason this hotel doesn't get an Excellent review is because of the noise issue at night. We had a room on the side of the hotel and one of our 3 nights was quite noisy. Besides that blip, I couldn't recommend this hotel high enough. The rooms were great. A bit smallish but well worth the £100 we paid per night. The staff were all terrific and couldn't do enough for you. We chose not to eat in the hotel because of the terrific amount of choice which is literally outside your doorstep. If you want to be near the Old Town, you couldn't stay in a better location. The hotel's private beach was great and, again, the staff were outstanding. Foe a real treat try dinner at La Petite Maison, right across the street. Wonderful food, atmosphere and service!!"

Holiday details

  • Travel date: 5th June 2005

Good Hotel and location but noisy

3
Average
by
Reviewed 17th November 2012

"We stayed at the Beau Rivage for 4 nights at the end of May 2005. The reviews on Trip Advisor helped us to choose this hotel over other ones in Nice. The hotel is very well located, clean, modern and stylish - it was completely revamped in 2004. The main problem we found with the hotel was the noise. We asked for a quiet courtyard facing room but there were none so we got a room facing onto the side street which was better than the main road facing rooms but the side street had a night club located on it and this was very noisy late into the night ( 2-3 am) The breakfast was adequate but not stunning."

Holiday details

  • Travel date: 29th May 2005

Great Little hotel

5
Brilliant
by
Reviewed 27th October 2012

"We have just returned from a great weekend at the Beau Riavage. For the price we really thought our room was great. Americans might find it a bit small, but for European standards was very nice and fitted out in a contempory style. The service is good, but you are not paying for a five star deluxe hotel so I wouldn't expect anymore. I would definitly stay here again and reccomend it to everyone. By the way there is a great restaurant near the hotel called La Petit Maison, but book as it is very popular."

Holiday details

  • Travel date: 10th May 2005
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Hotel Beau Rivage is also called

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