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About Disneyland Hotel

  • high speed internet in room
  • swimming pool
  • restaurant
  • free internet
  • fitness center
  • bar lounge
  • spa
  • free parking
  • business services
  • wifi
  • suites
  • public wifi
  • wheelchair access
  • free wireless internet in room
  • air conditioning
  • room service
  • dry cleaning
  • meeting room
  • refrigerator
  • non smoking rooms
  • non smoking hotel
  • laundry service
  • concierge desk
  • flatscreen tv
  • banquet room
  • family rooms
  • multilingual staff
  • breakfast buffet
  • airport transportation
  • conference facilities
  • parking
  • housekeeping
  • minibar
  • private balcony
  • reduced mobility rooms
  • sauna
  • hot tub
  • heated pool
  • indoor pool
  • facilities for disabled guests
  • kids activities
  • kids club
  • babysitting
  • butler service
  • safe

Reviews summary

4
Good
8005 reviews
Brilliant
4303
Good
2055
Average
970
Poor
414
Awful
263
  • 4.5 room
  • 4 pool
  • 4 service
  • 3.5 dining
  • 4.5 amenities
  • 3 value
  • 3.5 food
  • 4 cleanliness
  • 3 location

23 Traveller reviews from Holiday Watchdog

Disney land hotel

5
Brilliant
by
Reviewed 8th December 2014

"Just home from this hotel 6/12/14. This is my 5 th time in Disney but first time In this hotel and wow what a hotel worth every penny amazing place to stay would not stay any where else now after staying here. Their buffet is amazing especially for people who love fish and also breakfast is brilliant. It's brilliant for kids with all the characters coming round and making a fuss of them was heart broken to leave this hotel but I will be back "

Holiday details

  • Travel date: 6th December 2014
  • 5 Room
  • 5 Pool
  • 5 Service
  • 5 Food
  • 5 Cleanliness

Very Bad Experience

1
Awful
by
Reviewed 3rd February 2014

"I would strongly advise against staying at Disneyland Hotels. Spent a week at the Seqouia Lodge. The smell of cannabis was overwhelming. After several complaints and threats to announce it to other guests, the security staff and manager begrudgingly attended and agreed, but said there was nothing they could do. Was offered same room elsewhere rather than them tackling a noticeable drug issue. Very poor service and staff were far from satisfactory. Rooms and park are very tired looking and if you are not a smoker then this park is definitely not for you. Save your money and go to a proper Disney attraction in USA "

Holiday details

  • Travel date: 3rd February 2014
  • 3 Location
  • 3 Room
  • 3 Pool
  • 1 Service
  • 3 Value
  • 2 Food
  • 3 Cleanliness

Great Hotel but I dont think it is worth the money

5
Brilliant
by
Reviewed 29th September 2011

"We stayed at this hotel in september last year in a family room. There is no argument that this is the best location to stay in the whole resort. You get in the park within a few minutes of leaving your room. This is also the nicest hotel in disney again with out argument. But i dont think i would stay there again. I simply dont think that its worth the extra money for 4 nights it is over £1000 more expensive then what in my eyes is actually the best hotel. Hotel New York. Which apart from the theme is bacially the same. The issue is not with just the cost of the rooms being more expensive but the resturants are also more expensive and frankly again arnt good enough for the money you pay to eat in them. And are just the same as the new york. I would only stay in the disney hotel again if i really was flush and had money to waste. I frankly felt a bit robbed that there was a hotel just as good 5min walk from where i was and i could have saved myself hundreds if not thousands of pounds in the process. "

Holiday details

  • Travel date: 28th September 2011
  • 5 Room
  • 3 Pool
  • 5 Service
  • 3 Dining
  • 5 Amenities
  • 3 Food

Great but you pay the price

4
Good
by
Reviewed 12th November 2010

"I have just come back from DLP went 4/11/10 - 9/11/10, went particularly for Bonfire Night and Christmas which started 07/11. This was my 6th visit to DLP so yes I love the place, BUT this was the 5th time I have stayed at the Disneyland Hotel and probably the worst. Room service was appallingly slow, the maid who turns down the sheets ate 5 out of 6 chocolate brownies we had been saving for a nice cuppa from Starbucks - which I might add was the only decent place to get a cuppa. £10 for two coffees in the hotel bar is just ridiculous,£4 for a can of coke!!! We went half board plus which saved a heck of alot of money - breakfast is already included which is my favourite part of the trip - excellent choice and quality, but half board plus allows you 3 courses or a buffet in a number of restaurants which would otherwise cost around £25 - £30 a head. Even merchandise is a ridiculous price. The new toystory land is fab as is the new Crushs Coaster, but the prices you have to pay lets the whole trip down. I am no skinflint and am happy to pay for quality but the quality element has slipped quite a long way. The Bonfire Night fireworks were abit of a let down. Also I got quite fed up of different looking merchandise shops but everyone sold exactly the same stuff. "

Holiday details

  • Travel date: 11th November 2010
  • 4 Room
  • 4 Pool
  • 4 Service
  • 4 Dining
  • 4 Amenities
  • 4 Food

Disney Hotel is Amazing

5
Brilliant
by
Reviewed 3rd June 2009

"When we arrived at the Hotel, we were totally gobsmacked. It was the most beautiful Hotel we have ever seen. The Hotel lobby was enormous and spotless. Everything smelt so lovely and looked so clean. The staff were first class and nothing was too much trouble. Our bedroom was fabulous, as was the maid service. We would often hear a gentle knock on the door and the maid would be there with chocolate coins for our two children. Room service was fantastic. They would bring your food and set the table in your room for you, pour the wine, it really was unbelievable how we were treated. We obviously knew it was going to be a good hotel due to the money we paid, but this was beyond our expectations. Breakfast was like a banquet, the choice of food was so varied and looked and tasted delicious. It was hard to stop eating at breakfast time, with all the food available. The children just loved the doughnuts. Disney characters were always around, happily posing for photos and giving autographs. The Hotel photo's are fantastic, they look great with the frames they provide. Disney Hotel may be more expensive but I think it is well justified. The location is ideal as it is right next to the entrance to the park. We definately plan to stay there on our next trip. If you are going to go to Disneyland Paris I would recommend you consider staying at the Disney Hotel. We cannot wait to return to Disneyland Paris again, it really is such a magical and wonderful place for children and adults. Eurostar was a breeze, they make it so easy to travel which is a godsend with two small children. I really cannot fault the whole Disneyland Paris experience, it was superb."

Holiday details

  • Travel date: 3rd June 2009

bad experience

1
Awful
by
Reviewed 23rd February 2009

"We had a very bad experience at this Hotel, basically the staff at the reception desk make us feel us if we were doing them a favor by staying at the hotel, they were terrible slow, the check in was about one hour and the check out was a nightmare, they even take us our room by packing our stuff without asking, even though we agree with the lady at the reception desk that we were going to pay 150 for our extension day of 3 hours, Yes only for 3 hours!, when we get back to the hotel for the check out someone else was at our room and all our things were in different parts of the hotel , our passports were missing for a while my bag was packed by some else, my sunglasses were at the front desk......and I can go on, nobody apologized nor give us any explanation of why the lady that was advise to do the extension for us didn't do it. Terrible! we felt violated. The people at the reception desk were extremely rude. And yes we pay a lot of money for this hotel because we like to stay at nice hotels."

Holiday details

  • Travel date: 23rd February 2009

We paid £1800 for 2 adults and a 3year ...

5
Brilliant
by
Reviewed 4th August 2008

"We paid £1800 for 2 adults and a 3year old which is a lot of money but we went to celebrate my 40th birthday so it was a special treat! The hotel is lovely but the service at the reception was very bad.Friends of ours had terrible problems changing rooms despite having been promised a change of room the day previous. We went for a drink one day in the piano bar.We paid £10 for 1 cup of tea and 1 hot chocolate-waited 30 minutes for them to arrive and when they did they were cold-not the service you expect! The park is lovely at christmas time but it rained the whole time and on the sat and sun it was so busy you were shoulder to shoulder with everyone in the park. It is great having this hotel so close to the entrance to the park. It was also great that the characters are there every morning and the kids can have professional photos taken as these were much better than my photos. A really lovely hotel but so expensive!"

Holiday details

  • Travel date: 4th August 2008

The hotel was fantastic on the first mor...

5
Brilliant
by
Reviewed 3rd August 2008

"The hotel was fantastic on the first morning my daughter was delighted to find the mice from Cinderella dancing along the corridor next to our room. As we headed to breakfast Belle was in the main foyer whilst Mickey was having his breakfast! Our room was spotless - no faults with anything in the hotel at all the staff are friendly and there is a character performance - Mickey Minnie Donald Goofy Chip and Dale etc in the hotel at about 4pm when they dance and mess about with the kids. At breakfast there was something for everyone. The fireworks are a must although it does get really busy. We went to the pool on an afternoon to find we were the only ones there it was small but lovely! The park was brilliant there is rides to suit everyone, sadly most of the french have no manners at all they were really rude. Cafe Mickey's was fab and my daughter enjoyed lunch in the castle not too expensive considering the meal. Would go back definately. "

Holiday details

  • Travel date: 3rd August 2008

Fabulous holiday. We went during a quiet...

5
Brilliant
by
Reviewed 2nd August 2007

"Fabulous holiday. We went during a quiet period which made the holiday even better, although February in Paris is bitterly cold (the lakes in Disney were frozen!). The hotel is just magical, just about everything you could want and even more. Firstly, there is a huge sweeping staircase taking you up to the floor where our room was and the restaurants are. The breakfasts gave a wide selection of food both hot and cold and definitely set you up for the day - eat enough so lunch is just a snack as the park food can be expensive! In our room were 2 double beds in the main room with TV and mini fridge - then there was a bathroom with all the usual miniatures! the room was always clean and tidy and the maids did a splendid job. Facilities in the hotel included a spa but this was closed at the time of our visit, however for a full variety of facilities you could visit the other hotels in the resort one of which even has an ice rink in winter. Fabulous time and bargain at this time of year."

Holiday details

  • Travel date: 2nd August 2007

Staying at the Disneyland Hotel for the ...

5
Brilliant
by
Reviewed 15th July 2007

"Staying at the Disneyland Hotel for the second time was just as magical as the first time. The staff are extremely helpful and friendly and nothing is too much trouble. The rooms are spacious, immaculately clean and decorated in a style that will delight both children and young-at-heart adults. Of course the price reflects this, but boy is it worth it! The breakfasts are amazing with a HUGE choice - we ate so much that we could only face a light lunch! The character breakfasts turn breakfast into an event that starts your day with a smile and possibly pleased the parents as much as the children. The biggest bonus of this hotel is leaving through the revolving doors to find yourselves on the doorstep of the park - no buses or walking - fab! The parks themselves are clean, beautifully organised, and exhilarating. I don't think I will ever tire of the music, parades, and shows that constantly surround you. Food is available at a huge variety of places. Everything from burgers, pizzas, ribs to swordfish steaks. A special place to eat is the restaurant within the Pirates of the Caribbean ride - we only noticed this when we were trying to decide whether the restaurant scene within the ride itself was real! In the evenings, the Disney Village has great place to eat although queues for Planet Hollywood were quite long. Buffalos Bill's Wild West Show seemed to be an expensive evening, but we were proved wrong when we put on our cowboy hats that were provided at the start of the show and put into our teams, we were transformed into a cheering, stomping crowd who were entertained by the competition and atmosphere - FANTASTIC! The food here was also great with unlimited drinks - great value for money and not to be missed. A good money-saving tip is to buy drinks, sandwiches, and sweets at the kiosks in the train station which is situated in the village. They were far cheaper here. There are also vending machines which are available after shop closing hours which are cheaper than at the hotels. All in all this is a holiday that can only be described in one word - MAGICAL! "

Holiday details

  • Travel date: 15th July 2007

We paid £500 for 1 night and 2 days tic...

2
Poor
by
Reviewed 30th May 2007

"We paid £500 for 1 night and 2 days tickets for the 4 of us (our girls are 5 and 2). The convenience of the location is by far the biggest attraction of this hotel. That apart, the accommodation was basic (large room not particularly well decorated) and the breakfast was poor. We did manage to see quite a few characters in the hotel which saved long queuing in the park. Our overall experience of food and accommodation in and around the park (we stayed 3 nights in all) was poor, it seems that the Disney parks are used as a legitimate excuse for providing poor services at premium prices. We won’t go to Eurodisney again, next time it will be USA, I think there is more incentive in Orlando to provide better services (less of a captive market)."

Holiday details

  • Travel date: 30th May 2007

For the price we paid of £1200 for 3 ni...

4
Good
by
Reviewed 2nd April 2007

"For the price we paid of £1200 for 3 nights the room was very basic, as was the breakfast. The only highlight was that we sat next to David Seaman who can eat like a horse. The views out the windows over looking the park at night time were amazing . One plus was you were straight in and out of the park with ease as it forms the main gate of the park. So if the children got tried feet you just hoped on train in the park which took you to the hotel where you could go for a swim then back out at it again. But very over priced and the pool was more set up adults than kids. And another plus point was the characters did a show at 12 o’clock every day in main lobby so the kids then spent less time in the park fighting their way through the people to fill their book up. We have also stayed in the New York which was very poor so if you are going for the top two hotels they do this is the best of a over priced bunch "

Holiday details

  • Travel date: 2nd April 2007
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Hotels near Disneyland Hotel

Top traveller tips for Disneyland Hotel

  • by Jill F

    "To have the high tea buffet amazing "

  • by SilverFoxC

    "Don't waste your money"

  • by We love disney

    "Stay at the hotel new york and book half board if you plan to eat in the resturants"

  • by harrie10

    "Take plenty of spending money"

  • by rainbowsky

    "Walts restaurant, Disney Studios, Buffallo Bill, and many more........"

  • by rainbowsky

    "A definate must, brilliant for children, wonderful experience."

  • by rosariorosario

    "very rude staff of people at the front desk"

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