Hotel Hullu Poro - The Crazy Reindeer


About Hotel Hullu Poro - The Crazy Reindeer

  • high speed internet in room
  • free internet
  • restaurant
  • bar lounge
  • fitness center
  • spa
  • free parking
  • business services
  • wifi
  • suites
  • public wifi
  • wheelchair access
  • free wireless internet in room
  • meeting room
  • non smoking rooms
  • non smoking hotel
  • concierge desk
  • flatscreen tv
  • banquet room
  • family rooms
  • multilingual staff
  • airport transportation
  • breakfast buffet
  • baggage storage
  • conference facilities
  • car hire
  • chapel shrine
  • currency exchange
  • english amenities
  • fax photocopying
  • massage
  • salon
  • secured parking
  • shops amenities
  • free breakfast
  • german amenities
  • hiking amenities
  • skiing
  • ski school
  • gift shop amenities
  • paid public parking nearby
  • swedish amenities
  • bicycle rental
  • reduced mobility rooms
  • sauna
  • fishing amenities
  • nightclub dj
  • vip room facilities
  • hot tub
  • kids activities
  • horseback riding amenities
  • atm on site
  • solarium
  • evening entertainment
  • karaoke
  • electric vehicle charging station
  • finnish
  • safe

Reviews summary

647 reviews
  • 4.5 room
  • 5 pool
  • 4 service
  • 4 dining
  • 3 amenities
  • 4 food

19 Traveller reviews from Holiday Watchdog

Reasonable value for money

Reviewed 3rd April 2012

"We spent 10 days over Christmas at the Hullo Porro (the Crazy Reindeer Hotel) in Levi Lapland. The hotel was absolutely huge! Very busy with surprisingly few children there considering the resort sells itself as Santa's ski resort. The food was edible, it was highly repetitive but plentiful and even though some of the concoctions were interesting the bread was always fresh and tasty. The hotel apparently has jacuzzis that are free to guests, we were there for over a week and were unable to find them any where! Interesting... We upgraded our room as we had a small child and a baby, so we went for the room with the en suite sauna so that we didn't need to leave the room in the evenings, this also gave us a mini kitchenette, which although compact was brilliant and saved us a fortune as we eating out is ludicrously expensive. There is a bouncy castle in the play room which even though is a strange choice of play equipment the children really enjoyed it. The best part of the Hotel is that every now and then Santa's Elves pop in to see the children in their full uniform, this is magical, they will quite happily take time out from their busy toy making to chat to the youngsters. The hotel also offers an open fire in the main reception area, this is quite comical as there is a strict 2 log (small ones at that) rule so the roaring fire is more like a glowing birthday cake. An enjoyable holiday was had by all the family, but beware the temperature dropped to -18 whilst we were there & this was an exceedingly mild winter!! "

Holiday details

  • Travel date: 2nd April 2012
  • 4 Room
  • 3 Service
  • 3 Dining
  • 3 Amenities
  • 3 Food


Reviewed 26th October 2010

"The best ski resort hotel I have experienced in my life. A very good all round holiday! Best fun i have had in a snowy country, defenatley would recomend for any one!! Big thumbs up good on you crazy raindeer, Also the town of levi is very quaint."

Holiday details

  • Travel date: 19th October 2010
  • 5 Room
  • 5 Pool
  • 5 Service
  • 5 Dining
  • 5 Food

Fantastically Amazing - Wonderful Resort and Hotel - Loved it!!

Reviewed 14th December 2009

"We have arrived back today from a 7 night stay at the Crazy Reindeer in Levi and can honestly say there is not one thing we could complain about here - fabulous food, beautiful room, close to slopes for great skiing, friendly people, inghams were fabulous!! We read through the reviews after we had booked and before we left and thought OK so it's one of the cheaper in Inghams - expecting good but not fantastic, but wow weeeee it was fantatstic everything about it - everything else I have read about it being slippery - nope very well gritted everywhere (but hey come on it's snow!), food lots of and yummy, dirty rooms - absolutely not very hot on cleaning!! One tip - the hotel doesn't list all of it's facilities clearly and where to access them, so please ask and find out - like jacuzzi tucked away... but a real find. Oh and if you want beauty treatments like a nice massage book when you arrive as they get booked up fast. Also there is a little kiddies indoor play area in Levi - great for kids too young for ski school! If you don't ski go on the ski bus and get up the gondoli - all of them the views are amazing. Don't think about it ... book it!!!!"

Holiday details

  • Travel date: 13th December 2009

Crazy Reindeer - Everything everyone said it would be

Reviewed 24th October 2012

"Got back from Levi Yesterday and just wanted to say what a wonderful experience it was. A friend and I stayed at The Crazy Reindeer and loved it. It is a really perfectly located hotel with a bus stop outside to take you to the slopes. We had a room in the main part of the hotel which was much larger than we had been used to. ( We normally ski in France and you are 'packed' in to the chalets). The room was clean and had a balcony. (It was too cold to take advantage of it). We were half board and found the food to be absolutely delicious. Lots of choice, with interesting dishes. Breakfast was served in the hotel each morning - the usual fruit, cold meats, scrambled and boiled eggs and bacon etc. The evening meal was in the restaurant just a two minute walk across the car park. Again there was plenty of choice and lots of it. The food was always fresh what ever time we went in for supper. The staff both at the hotel and the restaurant were charming and helpful. They suggested places to go to watch for the Northern Lights and suggested they gave us a call if anyone spotted them. Sadly, the only night that we could have seen the lights, there was a full moon, so it was like daylight. The slopes were very quiet and as I was skiing with a friend who had broken her leg last year, it was the perfect place to get her confidence back. The runs are beautifully pisted and are very predictable. I would say that they have overgraded the runs, the blues are really greens and the reds are really blues. My only dislike was that most of the slopes have drag lifts, but I did know that before I went. The scenery was spectacular, with amazing sculpted snow trees everywhere. It was reasonably chilly with temperatures between minus 20 and 0. We had both brought lots of thermal layers so didn't find it uncomfortable. On a lot of the runs there are these wooden wigwam like constructions called Kotas and you can ski down to them and go inside and sit by the fire and get warm. We took sausages with us one day and cooked them over the fire and ate them for our lunch. You can buy these sausages either at the bottom of the 7 run or do as we did and get them from the Supermarket in Levi. One thing that we were surprised about was how close everything was. Levi is very compact and even to get the bus round to the 8 slopes doesn't take very long. The buses run every half hour, but they have an hour off for lunch. We didn't book our excursions through Inghams, we chose instead to go it alone. We went to RoheSafari which is by the Supermarket and spoke to them there. They were fantastic and gave us what we wanted when we wanted it. We did a 3 hour snowmobile trip with just us and a guide and it was spectacular. They gave us all the kit to wear, thermal suits, thermal gloves, balaclavas and helmets and Upay, our guide took us all over the place. We went about 40 km through the woods, across the frozen lakes, up on the fell - it was just amazing. We did the same when we went for a husky trip. Again it was just the two of us with a guide. We chose to go with the Giewont Husky Safari and they were brilliant. The Levi webcam doesn't give you a true impression of either the runs or the light. It was normal daylight each day, but if you looked on the webcam it looked as though it was permanently dusk!!!"

Holiday details

  • Travel date: 16th March 2009

Lovely Holiday, basic room

Reviewed 9th November 2012

"We traveled to Levi in Finland for our honeymoon on Feb 23rd 2009 with Inghams. The flights were terrible, inghams fly to levi with Monarch who try to squeeze as many people into a plane as possible, the leg room was the worst I have every experienced and I have flown many times, with many different airlines. The outward flight luckily didn’t take too long, however during the return flight they decided to cancel the Birmingham flight and squeeze everyone from London and Birmingham on the same flight!! The Hotel was fine; the rooms were very basic and cheaply furnished. We mentioned it was our Honeymoon but no upgrade was offered infact Inghams didn’t really do much at all to offer something special for our Honeymoon. The Food was great, breakfast was average but lots on offer and the evening buffet meal was really good. Not much for vegetarians though, but you have to expect that in Finland. It was a 10 -15 min walk from the slopes and you can find plastic sledges to transport your skis and boots. We went on a Super Husky safari which was nice but I didn’t consider it to be "Super" it was only 1 hour or so long, we enjoyed it though and will be looking for a better multi day husky experience in the future. We also had a go at the night Snowmobile safari which was great and the fondue night which I would not bother about again, not much to right home about. Because our room was so basic we decided to book a Levi Glass igloo (380Eur per night!!!) The Igloo was lovely, and very well positioned looking north over the Fell with great views. We however picked the only cloudy night of the week so didn’t see the northern lights, but never mind it was a great experience. I have to say though that the Igloos are not as remote as the reps state, there are 4 igloos right next to each other and behind the igloos are a number of houses. The Skiing was great; we are only beginners and were able to build on our limited experience. The snow was good but did start to get a little Icy by the end of the week. There was waiting for the lifts and on a couple of occasions it seemed as if we were the only people on the slopes. The ski school was ok the only problem was that our class had the only good instructors which meant that during the week pupils from other classes were moved into ours due to them complaining about their instructor this meant that after a couple of days our Class doubled in size and became too big to offer any individual coaching. While we were there the temp averaged out at approx -13 degrees with blue skis during the day and clear nights (except for the night we decided to book the igloo!). Overall we really enjoyed Levi; it has something special about it."

Holiday details

  • Travel date: 4th March 2009

Fabulous Levi and Crazy Reindeer

Reviewed 3rd March 2009

"Well what can I say, we have travelled all over the Alps and have also been to Canada and America on skiiing holidays. We have had a fabulous time in Levi, the White Reindeer rooms at the Crazy Reindeer have their own Sauna and are very comfortable and warm. the dining room, which also acts has the hotel bar area was inviting and very comfortable. We thoroughly enjoyed every meal we had and thought the choice was great, 5 course meal every night! Hats off to the Chef. DO NOT go to the steakhouse down the road, the steak was like leather and extremely expensive - £45 per steak!! there's a great Irish bar in the village if you like guiness. As far as the Skiing is concerned if you like cruising blues with the odd red thrown in the skiing would be great for you. Even though there are drag lifts the're not that bad and there is hardly any queueing. The pistes are well kept and quiet without the spead freaks!! All in all we cannot wait to go back - don't forget to do the Reindeer and husky safaries, what an experience! PS remember your thermals."

Holiday details

  • Travel date: 3rd March 2009

Cell Block 'H' !

Reviewed 19th January 2009

"We have just spent a week in Levi - what a fantastic resort - thankfully that made up for the exceptionally poor accommodation we had to endure. If you have any standards at all then I would NOT recommend that you stay at the Crazy Reindeer. We stayed in a block away from the main hotel that could only be described as a Prisoner Cell Block ! No really - it was extremely shabby and dated and it was dirty and our friends had to endure a failed heater in their room when the outside temp was Minus 36 degrees !! The half board had us eating breakfast in the main Hotel. This was not too bad but the evening meal was to be taken at another pub type place just down from our block and THE FOOD WAS ABSOLUTELY DISGUSTING !! In short do go to Levi as there are a lot of choices out there but stay as far away from the Crazy Reindeer as possible. Also beware - we were not impressed with inghams at all and their excursions were very very expensive. "

Holiday details

  • Travel date: 19th January 2009

Crzy Reindeer is a perfect name for a crazy hotel!

Reviewed 28th October 2012

"We booked our week long skiing holiday in Levi, Lapland through and we got a deal even though it was not as cheap as previous ski holidays we have had in the past. Anyway we knew Finland could be cold, but nothing prepared us for the ice once we landed at Kittila Airport, we came off the plane steps onto an ice rink, no gritting at all. We slid into the arrivals section and it was no better out front where we had to get our coach to the hotel, we all had trolleys for our luggage but could not use them due to the ice rink out front! Transfer time to The Crazy Reindeer Hotel was very short - 30 mins at most which was good, and most of the excursions were around 15-20 minutes away - which again is good. We were given our door keys/cards on the coach so did not have to go to reception on arrival and we were dropped off a little way from reception anyway. Our Inghams Rep Steve showed us to our room/apartment, which was a 5-10 min walk up an icy hill, again no grit, no cleared walkways, and then took us right to the end of an apartment block explaining that although there were stairs directly in front of our rooms, we could not use these as they had "iced up". The stairs at the far end were no better as they were metal rung stairs up to the second floor and with four cases to get up this was no mean feat. (We were in room 285 and our friends were in 286) It was only the next day that we found out that there was a nice warm lobby at the centre of the building that we could have gone in and gone up those stairs (regular not metal) to get to our rooms, so rep was not clued up to this. As we arrived late (after 9pm) we had missed dinner, but were advised by Steve the rep that there would be sandwiches in the main hotel laid out for us and there would be plenty - there wasn't! There were two trays of open sandwiches, by open I mean one slice of bread with lettuce, cheese and "beef" on each one, no choice at all, and there were around 30 people to feed. One other traveller exclaimed that the sandwiches were not beef, they were reindeer, which my youngest daughter heard and then refused to eat any, so consequently went hungry that night. We found out that we had to walk from our apartment block each morning to the main Hotel (again 5-10 mins on a very icy path) for breakfast and again walk each evening to another building for our buffet dinner. Breakfast was good, plenty of choice, hot and cold, the only gripe on this was that we had to wait for a table each morning as we were a party of eight, or we had to sit separately. Dinner - well it was nothing special, first again we had to find our own table, although there were always spaces - mostly, but the tables were nothing special, no condiments, candles or anything at all on them apart from a table-cloth. The food was nice enough and a good choice with plenty available, so no real gripe about the food and we had read reviews before coming stating that the Crazy Reindeer Buffet food was the best in the area, although speaking to other people who had been to Levi before said it was pretty much the same across the board. Our rooms were nice enough, although not exactly safe for young children due to the steep staircase up to the mezzanine level and odd stairs. The room had some nice touches, like it's own sauna which was great when you had stiff achy muscles after skiing and also a warming cupboard for all your wet ski clothes, but the cleanliness was not good at all. When we arrived the room seemed clean and Ok, but over the week the bathroom sink was not cleaned at all and by day 4 there was a black grimy ring around it (yes my family are a scummy lot). The bathroom floor had dust and old curly hairs in corners !!! The kitchen area was not very clean, the cooker had old food stains both on the hob and on the inside door of the oven. Beds were comfortable. The weather when we arrived was mild at 6 degrees, but day two we had a blizzard and could not ski as mot of the lifts were shut and we could not see in front of us and then the weather turned to -20 each day and everything froze. Skiing in Levi is great, we really enjoyed the floodlit skiing as there is hardly any daylight and the daylight you get in late Dec/early Jan is more like a permanent sunset till it goes completely dark. We also enjoyed the fact that there is no real time limit to the skiing, i.e. it does not finish until 8pm each day, so you could get up, have breakfast and then go back to bed for an hour, then get to the slopes at around 12 noon or later and still have a good day skiing. We are intermediate skiers and we enjoyed all of the runs, we even did the G2 black run (Olympic Downhill Run), which was not as bad as we thought it might be, just a little icy. As the weather got colder, it became more about skiing from point A to B to just get warm and our face warmers froze to our faces on some runs (5,6,7,8 as that side does not even see the little bit of sun that pops up for an hour a day). Everything in Levi is EXPENSIVE, food, drinks, anything so be prepared as they have 22% VAT. New Years Eve we were told we had a Gala Dinner prepared for the Inghams holidaymakers in the Areena Nightclub, which was half a mile walk, again down an icy hill in sub-zero temperatures, so could not really dress up in our finest for New years Eve. When we arrived at the nightclub, they kept us waiting outside in the cold for 10 minutes and most of us had children. When we were finally let in we were herded upstairs to a private area/bar overlooking the main dance-floor, where they had laid out a very small buffet of salad starter (in sub zero temps), one choice of main (too bad if you were veggie as it was Beef) and one dessert. We were given a glass of sparkling wine free, but then had to buy very expensive drinks and then at 10pm they told us we must leave as we had children! We were told prior to this that Finnish law only lets children in bars until 10.30pm, so we were expecting to stay until 10.30pm at least and we had only just bought drinks too. After a few of the men had a moan about this, they then brought in the heavies to intimidate us until we left. They then held us on the staircase for a further 5 minutes before letting us down to get our coats and out. We had nowhere to go then but back to the main hotel bar, which was the only one that allowed children. But the highlight of New Years Eve was the fireworks on the main ski slopes at Zero Point, we dressed up in our ski thermals and suits and went down to the slopes for the midnight fireworks which were brilliant, on par with Disney, but on a smaller scale obviously. New Years Day evening was a problem too as after we had eaten we then went to the main hotel bar (as this was the only one which alloed children) for a drink and to play cards. We got in there at 9.30pm to find the bar had closed and we could only buy soft drinks and some limited alcaholic drinks from reception, which we did and then started playing cards. At 1pm they turned the lights off on us (in a main 24hr hotel) and said they were closing!! The service in the hotel and surrounding complex was not rude, but it was not friendly either, and outside was not much different. Wherever we went, we seemed to be shunted off straight away after eating our buffet dinner they cleared the tables as fast as possible to get rid of us each eveing and the same in the nightclub New Years Eve. We felt as we were not wanted once they had our money. It is safe to say that I doubt we will ever go back to Finland for skiing, but if we did it would not be to stay at The Crazy Reindeer hotel!"

Holiday details

  • Travel date: 10th January 2009

It was brilliant....

Reviewed 12th November 2012

"We arrived at the Crazy Reindeer in a snowstorm on the 17th December. It was memorable. At 12:45 am myself and my little boy of 6 years old were making "Snow Angels". The trip was magical. Our bedroom was basic, but comfy, had a balcony, kettle and TV. We had brought thermal PJs with us but they were never needed. It was red hot indoors. It was a tad expensive for beer/wine in the hotel, but hey it wasn't a holiday to get battered on!! It was comparable to a beer in a London Hotel. We joined the combined mini husky and reindeer ride which we all thoroughly enjoyed, especially being in control of your very own reindeer. It was cold but great when wrapped up. The Santa event organized by Ingams was fab. It was included in the overall cost so you didnt feel as though you were being ripped off. Santa spent a lot of time asking questions and really got to know the kids - and grown ups!! Kids land was brill at the bottom of the slopes, a bit wacky and a couple of times our son knocked a couple of kids off their sledges but well worth a visit. We stayed out for 4 days, and our spending money was just over £500. We really didn't feel as though it was too costly. We ate out a couple of times (we were 1/2 board - but fancied a change) and had coffees/beers when we fancied them. I have recommended this holiday to old and young and to anybody who will listen to me, according to our son its the best holiday he has ever been on. (We go on hols lots) If you have a young family, or if you are just young at heart and love the snow, then you must do it..."

Holiday details

  • Travel date: 5th January 2009

Santa Break at The Crazy reindeer

Reviewed 1st December 2012

"We stayed at this hotel between the 14th and 17th December. We had booked a santa break through Inghams. Stayed in the White Reindeer Block, our room was clean and well equiped we had a microwave coffee maker and fridge. the room had it's own sauna and a large drying cupboard. The rooms are a little on the small side we were a family of 2 adults and one child and it was a bit cramped, however we didn't spend much time in our room so it wasn't too much of a problem. We didn't find the food very enjoyable breakfast was okay cereal and toast, but the main meal wasn't great during our stay. We did find a nice cafe that did lovely pitza just across from zero point. The main areas in the hotel were well maintained, nice and clean. their is a nice spa with jaccuzis that were little used. Found the Inghams reps friendly and helpful, we booked a combined husky and reindeer trip with them this lasted around two and a half hours and was long enough to enjoy without becoming too cold. The elevs workshop that was included in the price was okay but felt the elves could have interacted more with the children. Santa was believable and spent time talking to the children, the visit wasn't rushed and we didnt have to wait more than about 10 mins to see him. We went on this trip in the afternoon and didn't get back till about 8pm wish we had eaten before we went they did sell hot drinks and quiche but that was about it. We had a good 12 in of snow the whole time we were there. Overall it was a fantastic experience enjoyed by all my granddaughter had a magical time and I would like to return to finland in the future."

Holiday details

  • Travel date: 21st December 2008

cant wait to get back!

Reviewed 28th October 2012

"went on an inghams deal and picked the crazy reindeer - family room with private sauna. Was fantastic. Room is comfortable and everything you need. The buffet food was plentiful and good selection and quality. We did a reindeer and husky ride, and a snowmobile trip - both very good. The sking isnt for the very experienced skier who wants a challenge - but if youre an intermediate or just fancy a pretty jaunt - this is for you! The floodlighting means several runs are open and thats enough for a few days easily. More opened up over the weekend which helped! Weather is changeable with frozen mist being a bit of an issue but thats the luck of it. As it was the mist meant few people on the slopes which meant wild reindeer in the middle of the slopes - amazing. Only criticism was the santa dinner - a butlinsesque rep fun night with santa added in. I can only confirm this was intended as we ate, then bolted which was a shame for the last night. Aimed at kids, but we as a couple looking for a romantic break got that (we just would want an option to escape the last dinner and do food at the hotel!) Friendly, empty slopes and lots to do. wear full face covering at this time of year though, its bloomin cold!"

Holiday details

  • Travel date: 17th December 2008

santas home

Reviewed 12th November 2012

"Just got back from santa's home in lapland.. went with first choice to the white reindeer in levi for 4 days. first day they look after you from getting of the plane when you meet your elf (hot toddy) he sent us to get all your warm cloths which you need. then onto hotel, nice hotel were you have your breakfasts each day. The crazy reindeer hotel is next door were you have to walk for lunch and dinner, booked elves day out which was poor at best would not tell anyone to do this trip. every other day was fab husky rides reindeer's and the snow mobiles are a must for every one ...The gala dinner was a bit of a farce but all the children enjoyed seeing santa which is what it was all about ...Levi is a very nice place with lots of ski runs and a must for all children the kids land which is free ... will be going back next year it was brill"

Holiday details

  • Travel date: 10th December 2008
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Top traveller tips for Hotel Hullu Poro - The Crazy Reindeer

  • by hwiseman

    "Upgrade to the middle of the range room"


    "Wow Wow Wow Please Go you wont regret"

  • by jjones

    "Go to the Irish bar, Husky and Reindeer safari not to be missed, snow mobiling great too"

  • by KG

    "The mountain restaurants - i.e. Horizon were great - atmospheric !"

Hotel Hullu Poro - The Crazy Reindeer is also called

  • Crazy Reindeer Hotel
  • hotel hullu poro

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