12 Traveller reviews from Holiday Watchdog
Poop in the pool - twice!
"We arrived at this hotel very, very late on 21 Aug. The rooms were quite basic but functional, well layed out and clean. Smelt very badly of damp air but the aircon only remains on when the key is in the power socket so now key = no electric. The cleansiness of the hotel itself is great but on two occasions I personally came across two poos in the pool. With a day and a half of using the pool, I went deaf and had to visit the local hospital and part with â¬160 to treat an ear infection. I was not the only one either, many guests suffered from ear problems once they had used the pool. There is a small kids pool and a large main pool. Precious mummis and daddies who want to use the pool at the same time as their kids decided to use the main pool for the whole family, NICE - NOT! Some babies less than 6mth old were also in the main pool and not one wore a swimming nappy. There were no signs at the pool advising what age you had to be to use the main pool, the hotel relied on the pool using their common sense. Problem is though, the guests had no common sense. The lunches are superb but everyting, and I mean everything, comes with chips. The breakfasts are great too but think BHS or Littlewoods cafe quality for the evening buffet meals. Eat elsewhere is my suggestion for dinner. Located in an our of town area, very quiet. You can jump on the 10 or 15 bus can be in Coral Bay in around 10mins (cost â¬1)."
- Travel date: 29th August 2010
Theo Sunset Beach
"A brand new Hollywood style apartment which was wonderful BUT - the descriptions are simply untrue. Don't get me wrong - the setting is idyllic but this is NOT suitable for disabled people. We were told it was on the beach - it IS if you have a paraglider - it is on a cliff-top and the beach is some 500 metres below!! This hotel is a BUS RIDE from Coral Bay and from Corallia Beach. Having said this, there is a wonderful private cove at the Queen's Beach hotel some 500 metres down the road - but it is a climb back! The Hotel itself is superb - the Rep decidedly unhelpful!! but Hotel staff brilliant. We had a problem with our collection booking and the Rep didn't want to know! Also they know very little about the buses. ALWAYS LOOK FOR BUS STOPS - these are all blue with seats on and should you wish to access the beach from this hotel - come out of the Hotel, turn right and walk 200 metres up the road and sit at the bus stop (don't stand outside and expect the bus to stop for you, as we were told!!!) (after 3 went by, we realised what an idiot our Rep was!). Having said that - all buses cost Â£1.50 for any distance and they run VERY frequently. Bus drivers are very anti you boarding buses if you have any sand on you and are not properly dressed - which could be difficult as there is no other beach access!! Apart from this (and no bath in our apartment - shower only) - the apartments themselves are superb, new, with excellent facilitis. Restaurant and food - excellent after they decided to let the guests go for self service!! Remember this is a new hotel so it has teething problems. Mainly, excellent, but a VERY INCORRECT description and very deceptive photo on the Medhotels website.!Superb beaches but quite a distance!"
- Travel date: 4th August 2009
very disappointed in the choice of food
"Thier was hardly any choice of food in half board menu. The suite we stopped in had got the sewerage tank outside .This was covered with a green tarpaulin .It was reported to the manager a number of times about the food and alswo the smell of sewerage.Onthe second week of our holiday they found out the sewerage tanf had collapsed. So the one day of our holiday their was a J.C.B their all day"
- Travel date: 26th May 2009
The most chilled out holiday we have experienced in faultless surroundings
"Just returned from the Sunset Village. We had a one bedroom suite overlooking sea. Immaculate ! brand new utensils, bedding, furniture etc.... Staff are very friendly and helpful. Pool area is brilliant - infinity pool with fantastic sea and mountain views. We would recommend the use of a car and would suggest using Autounion- they will pick you up at the airport and take you back to the office (5 mins away) to pick up car. Sean and his team are very customer focused and the whole procedure is hassle free. Its a 1/2 hr drive to the village which is really straightforward. The bus does run outside the hotel however if you want to stay out after 11pm a car is best. Only downside was in 36 degree heat the aircon was not switched on and won't be until the end of May!!! orders of Manager we believe."
- Travel date: 23rd May 2009
Relaxed, comfortable, very well-equipped base for holidays.
"Found great rate on the net and, being concerned that building might not be completed in April so it'd be a pain to be there for too long, booked 6 nights here (room-only: self-catering) with 4 elsewhere. After a couple of days I cancelled the latter booking and added a further 4 nights at Sunset Bay (upgrading to a sea-view studio which was also even larger than my original room). They'd been open less than 4 weeks when I arrived and some things still had a few rough edges that were being knocked off (such as landscaping not yet fully tidied up) and a few teething problems were noted (such as the odd item of cookware being aluminium which, of course, didn't work on the induction hob) and it was apparent that they were still in the process of gearing-up for the season as not all facilities (e.g. restaurant) were yet operating at 100% Staff (including cleaners and maintenance staff) were all very friendly, helpful and good-humoured and, although the hotel itself is new, the senior staff and managers (such as Pambus at the bars) have considerable experience in their trade and definitely know what they're doing. A frantic nightlife is most definitely not on offer and others have commented on the spacious rooms, gym, pool, bars, restaurant, mini-market and so on but, although the flat-fare bus service stops right outside the hotel, I'd suggest that hiring a car will allow you to explore what the region has to offer, to discover villages and their tavernas (English is widely spoken even outside tourist areas), to generally be more independent and I reckon that it'll give you extra value from your holiday in Cyprus even if you don't hire for the full period. I've deliberately down-rated the location (even though my personal preference is for somewhere like this which avoids the noise of the tourist centres) and that has a knock-on effect on the value rating as you'll need to spend more on transport to get out and about to any meaningful degree (and to visit those tourist centres if you wish). Maps and other info (such as about the free walking tour of Paphos Ktima) are available from the (poorly-signed) Tourist Office desk in the airport near the baggage reclaim."
- Travel date: 15th May 2009
Lovely Hotel, Rubbish Location
"When arriving at this hotel at night we were very worried as it seemed like we were in the middle of no-where on a busy road... we were right! The hotel itself was lovely, views were better than expected, staff were very friendly. Rooms were spacious and everything was brand new, they honestly thought of everything when they built this hotel appart from the location but i guess that is why it is quite cheap! It was advertised to us as being by the sea at coral bay which we assumed was coral bay beach as we had never been to Cyprus before! It is BY THE SEA literally right next to it and was lovely when sunbathing as we had a great breeze from the sea and it looked great but you have to get a taxi or coach to the beach, you can only get to rocks that drop down to the sea from this hotel by foot. if you stay here you will be situated between Paphos Town and Coral Bay both are 10euros + each way by taxi or 1.50 each way by coach. Coaches only run up untill 6.30pm around this time of year so if you plan to go out for something to eat try and get the last coach otherwise it could cost you 20euros to get out and back per night. There is also a row of about 5 'supermarkets' along the road to the right of the hotel. We were a young couple hoping for a bit more as far as location is concerned, but can not fault the actual hotel. I am sure later on in the summer more bars etc may open within the area."
- Travel date: 12th May 2009
A little gem!
"We've just had a fabulous week in the Theo Sunset Bay staying on half board basis. We stayed in a studio which is fully equipped with brand new facilities and everything you could possibly need for self catering was supplied. Both rooms, the bedroom and dining room have huge patio doors and we had two patios with fabulous sea views. The rooms could not be faulted at all both for cleanliness and facilities. The staff were warm, friendly and helpful, the infinity pool is stunning and the whole hotel generally is top standard. Breakfast was adequate, dinner in the evening was a set menu but this was only because it was out of season. I believe in the high season it will be buffet style evening meals. However, the food we had was very good. The only criticisms I can think of is the bed was VERY hard which we personally don't like and the location may not be ideal if you want nightlife or a choice of restaurants as it is approximatley 6kms to Paphos and about 2kms to Coral Bay along a busy road. You would therefore need to rely on the buses or taxis to get about. This doesn't bother us though as we always rent a car. To summarise, I would highly recommend this hotel, it was excellent value for money and we wouldn't hesitate to return. And its not very often I can say that!!"
- Travel date: 11th May 2009
Very Pleasantly Surprised!
"Thought I'd write a review because I was so worried about going to the Theo Sunset Bay a few weeks ago and really wished there had been some reviews to read!! I was worried that I would be waking up next to a bulldozer everyday in the middle of a construction site but this was not the case at all! The village is lovely - the pool is one of those 'infinity' style ones, looking out over the bay and the beautiful sea. The pool was freezing... but if you got in and kept moving you got used to it! The staff were very friendly and seemed to be enjoying themselves; sometimes they would come over whilst you were sunbathing and ask if you wanted a drink which I thought was good service. I can't say what the food is like, as we were self-catering - there's a little shop onsite which is useful to get the essentials - milk water etc. And a couple of more 'mini-mart' type shops a short walk up the road which are probably a bit cheaper and have more selection. We had a 1-bed apartment with a balcony, seaview, and it was much bigger than I expected, with decent furniture, and everything we needed in the kitchenette (toaster, kettle, microwave, fridge/freezer, hob, oven, sink, etc!). There was a flat screen TV in both the bedroom and the main room with a couple of English channels. I loved sitting on the balcony, as it captured the afternoon/evening sun. We barely saw or heard any of the neighbours, so it was very peaceful. There's only a couple of things I can fault - although the location is absolutely lovely, with great views, there isn't much to do in the immediate surrounding area. You had to get a taxi into Paphos (apparently there's a bus, but I'm not sure how frequent/late it runs). Me and my partner tried walking into Paphos from the holiday village one day and we ended up giving up after about an hour and a half (we walked along the main road which wasn't the easiest.. and by this time it was dark and getting late so we hailed a cab!!). But it didn't ruin our holiday at all, taxi into Paphos was around 10-15 euros. It was relatively quiet when we went due to being early in the season. The other thing was that the cleaners didn't come everyday, but this could be because we tend to get up quite late...! I would definitely recommend the Theo Sunset Bay, we got a great price on the internet and we had a lovely time. Enjoy!"
- Travel date: 10th May 2009
Beautiful hotel shame about the location
"On day two of our stay at Theo Sunset village - decided to write a review for all the concerned due to visit holiday makers. The hotel is finish to a good standard - very clean and modern large rooms with everything you could ask for. Some have sea view which is amazing. The only drawn back is the location you will need to get either the bus or a taxi into Paphos or Coral Bay. If you are wanting a relaxing holiday with nothing much to do other than sunbath then you will be fine. We are here in May so very quiet on an evening and a bit chilly which I was totally not expecting!"
- Travel date: 8th May 2009
Excellent and peaceful
"Was also very worried travelling out there, hotel isnt finished but the half that isnt built doesnt affect your stay at all. WARNING :- to all travellers though who arent going with a package operator- TAXI Â£45 from airport to it!!! And that is the standard rate now. HOTEL - very clean , very quiet, smallish pool, great gym, food fabulous though they do intend to go to a buffet style evening meal when the hotel gets busier. ROOM - best equiped we've seen, even had a chicken rotisteri thingy and ice cube tray,array of knives,glasses tea-pot and milk jug and we were H/B, flat screen tv showing english films after 8pm and bbc world news along with the greek channels. Only thing that let the room down was the frequency that the beds were changed , we went for 2 wks and after the first week it was noticable that the sheets were sandy and with kids chocolately. STAFF - ***EXCELLENT*** Considering that the hotel hasnt been open long they tried their hardest to please and learn ideas, even down to opening the restaurant (run by the lovely Silvo) an hour early so my children could eat when we arrived, they hadnt purchased a dart board and silly things like that and the entertainment is non exsistant at night because so few people were there but the staff were delightful to talk to and the pool table was working :) LOCATION - when it says beach is very close its technically no lying- however the beach cant hold more than 10 ppl! Its a gorgeous little cover filled with hermit crabs and flat fish and local fishermen dangle there rods into it, however Coral bay beach is no more than 6km: 1euro on a bus and it is possible to walk it , we did and i'm pregnant! I would recommend hiring a car and using it as a great place to see the rest of the island from . REP- We sorted out everything ourselves and so we got allocated there not so onsite rep, i wouldnt trust her to organise a paperbag, if you havent visited the island buy a guide book or ask the receptionist, all the day trips she organses can be done from the harbour for cheaper same with cars and her local knowledge of the island is pitiful. Basically all she tells you that is of any use is the the 15 bus goes left to coral bay and the 11 and 10 go right to the market and paphos - HINT-under 3 go free on bus. Overall had a great time, it was lovely hotel fabulous view over the sea from the pool and great staff."
- Travel date: 3rd May 2009
GREAT HOLLIDAY VILLAGE FOR EVERYONE
"Hotel is new clean and staff is amazing very helpfull.Still need some things to been comlete but all what is ready is perfect.Swimming pool area is brilliant."
- Travel date: 3rd May 2009
"Went to the Sunset Bay last week and was a little nervous after reading the forums on the hotel and whether it was finished. I am pleased to say that it is and it is fantastic. The rooms are beautiful and very well equipped for self catering. The rooms are really well furnished and cleaned thoroughly on a daily basis. The staff are incredibly helpful and friendly and when my other half sat on the lid of the toilet whilst putting on his shoes and smashed it to pieces it was replaced within hours!!! The gym is good (not that we used it) and when the tennis racquets arrived we had a play on the tennis court. The pool is great, nice and long for those who enjoy a good swim. The views are fantastic from the pool right over the Med - awesome. The only down side for us was the location, we had chosen B&B and expected more restaurants locally. The hotel food was not the best as there is not yet the full range available, this should improve in the summer when further restaurants open but we were limited to the set menu and were not too impressed. We ended up spending a lot of money on taxi rides to nearby coral bay for evening meals. One recommendation for eating is Holly's just along the road from the hotel, delicious food and friendly owners made for a few nice evenings. For anyone planning a visit in the near future you don't need to panic the hotel is fab and will only get better as there are more visitors and more services become available."
- Travel date: 29th April 2009
Top traveller tips for Theo Sunset Bay Holiday Village
"Take ear drops and antibiotics"
"Queens Beach was divine - a small smugglers sandy cove - out of this world, also Corallia Bay. "
Theo Sunset Bay Holiday Village is also called
- hotel theo sunset bay holiday village
- theo sunset bay holiday village paphos