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restaurant

Reviews summary

3
Average
85 reviews
Brilliant
19
Good
17
Average
20
Poor
11
Awful
18

1 Traveller reviews from Holiday Watchdog

Hotel from Hell

1
Awful
by
Reviewed 5th December 2011

"Spider in bed, no maid service for 4 days, always met by "do not speak english" no meals 2 evenings, music by pool so loud it was unbearable, Manager does not listen to complaints and when you say you do not want to pay for things you have not received such as food and maid service he suddenly understands english and threatens you with the police. Do not go here if you want a relaxing holiday or are going for any medical treatment where you need to rest. There is no way this is a 4 star hotel as advertised. They advertise non smoking rooms yet when you ask for one as you have a medical allergy to smoke and a child with you they say they do not have any non smoking rooms. Do not cater for feeding children. No information as to where to go or how to get there. Feel isolated. Not near anything except by taxi. Asked for an extra sheet and clean glasses never got. Do not stay here. We travel all over the world and this is the first holiday we have ever had to cut short."

Holiday details

  • Travel date: 4th August 2011

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