1 Traveller reviews from Holiday Watchdog
Hotel from Hell
"Spider in bed, no maid service for 4 days, always met by "do not speak english" no meals 2 evenings, music by pool so loud it was unbearable, Manager does not listen to complaints and when you say you do not want to pay for things you have not received such as food and maid service he suddenly understands english and threatens you with the police. Do not go here if you want a relaxing holiday or are going for any medical treatment where you need to rest. There is no way this is a 4 star hotel as advertised. They advertise non smoking rooms yet when you ask for one as you have a medical allergy to smoke and a child with you they say they do not have any non smoking rooms. Do not cater for feeding children. No information as to where to go or how to get there. Feel isolated. Not near anything except by taxi. Asked for an extra sheet and clean glasses never got. Do not stay here. We travel all over the world and this is the first holiday we have ever had to cut short."
- Travel date: 4th August 2011