30 Traveller reviews from Holiday Watchdog
"My wife and I stayed in the Anmaria Hotel Ayia Napa for two weeks 30th May-12th June.We were booked as half board.The cooked food from the Bain Marie units was constantly cold.We reported this to our Olympic Holidays who spoke to the hotel management twice.However,this changed nothing and consequently we were forced to eat our evening meal from restaurants outside of the hotel.Since arriving home I have sent an e-mail to the Tsokkos Hotel Group (owners of this hotel and others in Cyprus)The reply from Mr George F.Tsokkos customer service manager was `The hotel had many clients and we did`nt receive any complaints regarding any similar issue`.This is a blatant lie as I personally witnessed two other couples make complaints regarding the temperature of the food.This attitude regarding basic services can only be changed if enough people make their experiences public. We are frequent travelers and have never experienced this total lack of regard for paying guests as has been exhibited by this company."
- Travel date: 14th June 2013
May 2013 - Average!!
"Me and my husband went away for our friends wedding in May 2013, we were the only couple staying at the Anmaria out of the wedding party and we drew the short straw when we compared our hotel to everyone else's and there was approx. 4-5 other hotels to compare it with! We were surprised even more at the difference between other Tsokkos chain hotels i.e. The Dome (our friends stayed there) - this was like another world compared to Anmaria in every aspect. We were happy enough with the cleanliness of the hotel and the room / bathroom but the TV only had one English speaking channel and that was world news. Our main complaint was with the food, we have been on a few all inclusive holidays and we are not fussy eaters at all but the selection was very poor (we ate out more to avoid it, making us spend more money than we wanted to) and the general atmosphere in the eating area was so quiet we were practically whispering to each other, we also had to sign a receipt each time we ate lunch & dinner and give our room number, the waiter/waitress was almost on top of us to get this done each sitting, I asked reception about this and they said it was for the hotel records?? I have never know this to happen anywhere else we have stayed, we normally just turn up and eat, our wristband explains we are all-inc!! The pool area was very nice and peaceful and we did not have to search for beds, if anything it was too quiet, however this was not a problem for us, we assumed it was due to it being early season? If we go back to Cyprus we will not stay in the Anmaria, we would stay at another Tsokkos hotel possibly, maybe The Dome or Tsokkos paradise which are much better hotels within the tsokkos chain - we think the Anmaria is not managed in the same way which is a big shame. This needs to be addressed!!"
- Travel date: 12th June 2013
Stayed 1st week October, hotel good 3*, very clean, helpful staff, food good overall, good position, needs updating.
"My 46 yr old daughter and I had a very enjoyable holiday here in October 2012, found the holiday/hotel good value for money, better than we had thought it would be. Beds a little hard, and rooms need updating, decor and floors need attention. We took the half board, and in retrospect if we went again would take the fully inclusive. Breakfasts were good and there was always something you could enjoy for the evening meal, good choice, soup or alternative, main course, sweets and fresh fruit. My only niggle was the charge of 3Euro for a small cup of coffee. Snack bar was also good. The swimming pool is excellent and the site well kept and very clean. Altogether we had a lovely week and weather to match. The beach a short walk away and availability of shops just a few steps away, and not affected by any exterior noise at all. "
- Travel date: 21st October 2012
Hotel location lovely, very clean and staff friendly, but quality and variety of restaurant and poolsie bar food poor,also beds very uncomfortable.
"The location is good for bars and restaurants. The grounds are lovely looking out to sea therfore getting a welcome breeze. Pool large with loads of sun beds for everyone. The Hotel staff are friendly and it is very clean. The rooms are of a good size although the beds are very hard and uncomfortable. The food was poor quality and had very little variety. We went half board for 7 days but ate out three nights as was dissapointed with the food. Also tried three meals at lunchtime from pool bar two were very poor not as described on menu and we complained but got no feedback."
- Travel date: 29th June 2012
"we stayed in the anne marie 2 years ago,got to say it was the best holiday we ever had.luke worked there [thomas cook rep] he made it for us ,dont know if he is still there ,my first impression of the hotel ,was im not staying here,how wrong was i, ok so its not 5 star,but its in a great spot,rooms basic but not cramped and clean,food ok edible,and im fussy, great pool,and very clean and there was entertainment all dayÂ¯some of our other party stayed in a very expensive hotel,didnt have a patch on ours ,well put it this way i wouldnt of swapped places with them,hope this helps ,if you are looking at the anne marie,"
- Travel date: 7th January 2012
"Just returned from a lovely week at the Annmaria. Our ages ranged from 8yrs old to 73yrs old, 5 of going to Cyprus for a wedding. The rooms and hotel was spotlessly clean, food was very nice with a good choice. Staff helpful, cheerful & polite. ( we visited another hotel for the wedding where the staff were miserable & quite ignorant) Which made us really appreciate the staff at the Annmaria. Up early one morning saw ladies washing all the deck chairs down & the pool being cleaned. It is situated close to the beach? not sand though, but great for rock pooling which we did few times. Lovely coast path running to ayia napa harbour & to Nissi Beach(sandy) Will definately return as all enjoyed an excellent holiday."
- Travel date: 31st October 2011
Great pool shame about the bar staff
"Anmaria is one of a chain of tsokkos hotels, built in a good location just on the fringe of the centre of Ayia napa with views of the sea which is a 5 minute walk away to a rocky shore line. Nissi beach is a 35 minute walk along a lovely coastal route, or 1 euro on the bus. walking the oppersite way one can walk to the harbour and large sandy beach (go to the centre of the beach to avoid the rocks) this walk will take 20 minutes. The pool area is outstanding, surrounded with palm trees, plenty of sun beds with views of the sea and is kept spotless, the only complaint is the bar staff, Dimitris and Anna which are the most sour faced pair you could meet and not a please or thank you from them for the whole fortnight, (no wonder the tips jar was always empty). The rooms are a bit on the small size with a tiny fridge and most of them (that we saw) could do with redecorating, the maids were in each day to make the beds and change the towels etc., and we always got a smile and hello from them (they should be put behind the bar). Not going to say to much about the food as personal taste can vary hugely only to say the choice of food could be better, the local wine is good and the lamb is very good. The entertainment was good up to a point , theres 3 girls that really do a great job ( 2 Emmas and Steph ) really good singers but a bit of veriation would have been good. My general view is that the reception and pool are 4 star but the rest is struggling and the sound proofing is terrible between rooms, but on the whole a lovely hotel to spend a week or two, would l go there again ?........probably not."
- Travel date: 22nd September 2011
nice place nice hotel
"me and my friend returned from ayia napa last nite stayin in anmarie hotel really nice food and pool area nice cose to beach and nite out are fantastic all in walkin distances really nice people friendly nissi beach was beautifull n very cheap on nites out we spent like 5 euro sum nites n was wasted free shots n buy one gt one free everywhere definatly wud go bk to this hotel really nice n enjoyed it miss ya ayia napa"
- Travel date: 16th June 2011
"I have just returned from my holiday to Cyprus, I have visited Ayia Napa on several occasions. This was my first time staying at the Anmaria. The rooms were big and really clean. The air con in the room played up now and again, there was nothing separating the balconyâs so no privacy between rooms. The food in the restaurant wasn't brilliant it got quite repetitive also felt like the staff watched you when you were choosing your food. We went half board and the drinks were dead pricey, there was a happy hour from 8-10pm and beers, long drinks & cocktails were all 2euros. Donât have a coke it costs more then the alcohol. Instead of taking money they charge all drinks & food to your room and you can pay the bill at reception when you choose as long as its paid the day before you leave. Staff were really friendly but spoke very little English. Pool area was fab lots of sunbeds and plenty of room to sunbathe, pool was nice and big also. Entertainment wasn't brilliant, the reps were really nice but the night time entertainment was a bit rubbish. People only seemed to stay for happy hour then headed out. In the day nobody seemed interested in joining in the games. I found the reps would pester people to join in. The hotel itself was nice enough and couldnât fault the cleanliness. I would go back as its easy access to the night life and beaches. "
- Travel date: 29th May 2011
Rubbish Food Good Hotel
"4* HOTEL 1* FOOD Bad points - They charge you for using fridge in your room i cant remember how much but its a lot, the annoying entertainment team that dont leave you alone all day trying to get you to play bingo etc then charging you for playing! also they play the same music every day and the food is terrible and not much choice also you have to pay for your drinks with the meal(5 euros for a beer) i took a bottle of water in with me as did a lot of people. I dont moan for the sake of it but for Â£750 per person half board i expect better."
- Travel date: 29th August 2010
I have just comeback from my forth visit...
"I have just comeback from my forth visit to Cyprus and this year we decided to stay at the Anmaria in Ayia Napa. We booked this through Thomas Cook with Olympic Holidays, this is the first time i have done this in a long time as we usually book online but the way things are at the moment and the collapses of a few online companies we felt it was "safer and peace of mind" to book through the travel agents. We got a brillant deal with Thomas Cook as i advised them we had some good prices and they were very happy to match them. Tip - if you book with olympic going to cyprus and you fly with Eurocypria - decline your meals as we opted out of the Â£30 flight meals and received meals on both flights for free!! Baring in mind this may have been a one off but its worth a try. Our first impressions of the Anmaria were good. We checked in and got a top floor room which we did not ask for and this overlooked the back of the hotel, you still get a lovely view especially at night when everything is lit up,it was nice and we had clean towels everyday! also they gave us a complimentary lunch voucher as we arrived late wednesday morning therefore missing the evening meal of the Tuesday night so this was a bonus. We were Half board and it seemed alot of the other people staying in the hotel were all inclusive this ment no cash tills at the bar, every night we would have a drink before going into ayia napa and we were given them for free, they knew full well we were only half board!! The pool area was lovely, the only downfall was it became a pool where alot of the young workers go too, even though this is not allowed!! Listening to there funny stories and swearing was alright for me and my boyfriend but maybe not for children and the older generation.Plus taking sunbeds when they were not staying at the hotel was annoying!! We hired a Buggie out for 2 days for 80 euros, i recommend the hire shop next door but one from "Garys Bar and Grill" The english man (sorry not sure what his name was) was so helpful and he gave us the best map ever!! We drove along the coast to Protaras and visited alot of unknown beaches to the tourists!! Try Konnos Beach! The Weather was hot all week and i would definately recommend this hotel!!Location was fantastic! We were not too bothered about eating in the hotel, we did once and the food was alright but we are the type of people that like to stay in a hotel as a luxury but not live in there!! Try the Romeo Inn - they do a great english breakfast!! and for the best steak in your life - try Diva in Protaras (it costs 15 euros each way in a taxis but its worth it plus theres a few pubs and clubs there as well so you could make a night of it) Ayia Napa nightlife is known for being well and truly mad but they do offer quite a few pubs for families as well with entertainment like shows and karoke. Square Bar, Minos,Manella are good....the PR's are very annoying, they have about 20 people for one pub!! but they do give you tickets for free entrance to the clubs though. Try Carwash for a night of cheese!! A way to get rid of them is tell them that you work in cyprus and they leave you alone!! So on a whole this was a fantastic holiday!!! "
- Travel date: 28th May 2009
Would definitely return here!!
"I returned back from Ayia Napa last night after a lovely week away! My parents flew out the previous week; after a trip in June this year. Three of us, then flew out the following week and joined our parents for the week at the same hotel. I had the best room of all! A sea and pool view, as opposed to overlooking the back of the hotel which does not have much scenery to marvel at. The rooms were cleaned daily, with the option to have fresh towels daily - Not something which happens in some hotels/destinations. The room was well decorated with plenty of hanging space and seats in the room with a small table and also furniture on the balcony to take in the views if you so wished! The hotel was spotlessly clean; the Food and beverage manager was always around ensuring that everything was looking it's best. The food was of good standard and there was always something on offer. If you go here you have to try the desserts - I have never tasted mousse cake and jelly which was delicious! I would definitelt return here - It was probably the most central hotel of all that were situated along the main road and was within easy walking distance of "the Square" and local souvenir/leather/clothes shops within the resorts! If the food is not to your taste or you want a late night snack there is a McDonalds, KFC and Pizza Hut nearby! Would definitely return - 10/10 "
- Travel date: 23rd October 2008
Top traveller tips for Anmaria Beach Hotel
"Stay somewhere else.There are lots of good hotels in this area offering better quality product for similar prices."
"Do not stay all inclusive - the food is poor."
"very convenient to everything, food, shopping, entertainment"
"Unless food is improved try to book bed and breakfast."
"Great to be near everything but not too near.."
"20 min walk to the nearest sandy beach (harbour beach) or 35 mins to nissi beach, quiet location"
"dnt go to the beach outside hotel its rocky but nissi beach nt far and golden beach nice"
"Visit Cicero's restaurant the food is beaut. If your looking for a decent beach Nissi Beach is the place to go"
"Divas Restuarant Protaras,Famagusta Boat trip,Konnos-Nissi-Makronisis Beaches!! Waterpark"
"Cyprus is a beautiful country, protaras for families and ayia napa for couples"
Anmaria Beach Hotel is also called
- Anmaria Hotel
- anmaria hotel ayia napa
- anmaria ayia napa