Alion Beach Hotel

Kryou nerou Ave 38 P.O Box 30450, Ayia Napa 5343 Cyprus
5 star hotel

Overview

Ratings summary

Brilliant
688
Good
131
Average
28
Poor
9
Awful
2
 

10 Traveller reviews from Holiday Watchdog

Below expectations

3
Average
by

"Nice hotel, but nothing outstanding. There were many imperfections (mentioned below), which do not let me say that Alion is a true five-star hotel.

Generally: the hotel is very poorly decorated both in public premises and guest rooms.

Rooms: need some renovation to look neat. The lighting was very bad for both reading&writing. Shower water changed from cold to hot within seconds and overall the pressure was quite poor.

Gardens: I expected gardens to be better maintained with a taste and fantasy and professional touches, but found a bald area in front of the hotel and untidy lawns behind. Construction works around the garden were performed while all the guests were there, sunbathing, which I believe the luxurious hotel would do another time.

Accessories: I would change the supplier of bathroom toiletries and tea (Dilmah) and would get somewhat of a better quality. And I would get rid of stamps on bed linen, too))

Staff/Service: room cleaning was OK, but turn-down was something odd: they are knocking (1st second) and they are entering your room with their key immediately (2nd second). So you either have to keep “Don’t disturb” on your door all the time, or you have to be ready to meet the turn-down ladies any moment from 5pm to 7pm. Same prob with delivery men: they don’t have time to wait until the guest opens the door))

Restaurant waiters were nice (they met us with "Hello"), but service overall was inefficient and not courteous. Could be either lack of waiters or lack of skills. Have to say the younger waiters performed much better. Food/drinks was good, but again there was nothing of a great taste and of a great look. For some meals, such as gala-dinner for instance, the chief deserved to get fired.

Entertainment: daily. Some dancing, some singing. It is worth attending to understand that Agia Napa bars and restaurants offer better choice and better performance.

Nevertheless, the biggest disappointment was hospitality: I’d read a lot about Alion’s welcome, personal service and an individual approach to each guest. And I felt nothing there: no questions, no interest, no welcome.

Verdict: nice hotel, good airy rooms, average service. They have implemented some really good ideas such as reservation of sun beds and tables in the restaurant, but this is the only advantage.

Theoretically it might be good for families with little kids, but a great number of frequent guests (being 60 and above) might be annoyed by kids’ usual behavior. So think twice.

Good luck!"

Holiday details

  • Travel date: Wed 1st of July 2009

Fantastic Wedding at Alion Beach

4
Good
by

"We recently stayed at the Alion Beach Hotel and had our wedding there, we had travelled over to Cyprus with a large group of people, but it was just the 2 of us who were staying at the hotel.
The staff couldn't have done enough for us they were so friendly each morning we went for breakfast and on the day of our wedding could not have been more accommodating.
We were B&B as we met in with our family and friends most evenings, the breakfast was 1st class with lots of different things to choose from, the sparkling wine was nice too!!
The hotel itself is lovely too with beautiful gardens where our photos were taken. Our wedding meal was great, everyone commented on how nice it was and the evening meals were nice too, they do different themes every night, we had the Italian buffet. The rooms were very clean, and the maids left little chocolates on the bed each day, on our wedding day the decorated it with balloons which was a nice touch and we got breakfast delivered to our room the following morning!
I would thoroughly recommend the Alion Beach hotel, and cant wait to go back again!"

Holiday details

  • Travel date: Wed 24th of June 2009

Amazing Alion

4
Good
by

"Well, what else can i say but Amazing.

Fabulous food, Breathtaking view, great pool, great service, clean and well kept rooms and stunning grounds. Glorious sandy beach on the door step.

Food - Excellent but expensive, especially lunch from the pool side bar - 20 euro for 1 person for a buffet BBQ - OUCH, needless to say we didnt eat there that often, but food was good
Breakfast was lovely, hot, cold, indoor and outdoor seating and served till 10.30 ( great for the none morning person)
Evening meal, the buffet was OK, but the ala cvarte was superb, and the waiter ZIZZI, made the holiday!

Overall Food excellent but way overpriced.
Drinks very exp too, 7 euros for a milkshake, i mean....rip off, but nice.

Infact i cannot fault anything at all about the hotel, it was one of the best hotels i've stayed. Service, cleanleness even location was good. 10-15 min walk max to Ayia napa, but we hired a car from the hotel and went everywhere!

So.....amazing hotel, wish i could give it 5 stars, but the price of food and drink is the only downside to it! BUT would defo return"

Holiday details

  • Travel date: Sat 17th of January 2009

Great for Honeymoon!

5
Brilliant
by

"The best hotel for honeymoon!The location and the sercive,the rooms,everything was excellent!Also the breakfast and the buffet in the evening was delicious!"

Holiday details

  • Travel date: Fri 16th of January 2009

Luxury Hotel within city limits

4
Good
by

"I have booked the hotel via Thomson holidays. We arrived in the hotel with our 8month son. Reception was polite and we checked in and went to our room. I was an average 5star hotel room. Had a baby cod and garden view. Amenities were fine although I had to leave a deposit for getting the key for the safe. TV was not good as most of the channels were not showing. No TV intertainment or I did not find them.

Swimming pool was small but very clean and the water was always very very hot. Beach was directly below the swimming pool that was clean and cool.

Sunbed system of the hotel was very smart as you booked your sunbeds from the reception and it was yours from the time you check in until you check out.

Pool service was okay. I only ordered some coffee and drinks.

Breakfast was adequate. A plus was the sparkling wine but a strong minus was the coffee. You could have only filtered coffee or tea. I had to argue with a waiter to be served a cold iced frappe and I was charged for it. Anyhow, breakfast had everything else.

Reception had wifi free at the lobby and some times you could connect to the room (depending on the air)

Bathroom had all the amenities but it was small for a 5star hotel. Mini bar was fully stocked and prices were not too high. Room service was a bit limited with only few selections of hot dishes.

A big minus was the elevators that were very restricted. We had our baby and we had to get into two elevators as one could not fit us with the baby and his stuff.

Parking is underground and has a lot of parking space. However there is not a ramp for disabled or people with infants."

Holiday details

  • Travel date: Sun 20th of July 2008

Perfect holiday!

5
Brilliant
by

"We booked the Alion Beach because we wanted a quality hotel with less than 100 rooms. Larger 4 / 5 star hotels make you feel like a number and we wanted to avoid that.

We arrived on the Saturday evening and were immediately welcomed, seated in the lovely airy lobby and offered bottled water and a cypriot sweet.

The room was an excellent size, with 24/7 air con, a balcony and even though we had a room at the front of the hotel, we were well set back from the road. Also, the area is not very built up, which is a bonus.

The towels and bedding could be changed every day if that is what you wished. N.B. The hotel does have no-smoking rooms, however there are only 4 on each of the 4 floors.

The hotel has underground parking which we used to park our rented car and bikes during the week!

The breakfast was lovely. Cereals, hot buffet, cheeses, meats, breads, fruit, pastries, juices and sparking wine... The only shame is that the breakfast terrace does not get the sun in the morning and a couple of mornings were quite cool. This was in April however and I am sure that in the summer, I would have been glad of the shade! Otherwise, the daily temperatures ranges between 25-29 degrees, which suited us very well.

The bar was good - Xenios was extremely helpful and patient with our requests for late evening dining on the terrace.... The terrace has been renovated in the last few months and was quite a feature.

The staff were all very helpful. My only issue was they all spoke in English to each other. This could have been to put the guests at ease or impress them, however it did mean that those with a limited vocabulary sounded very abrupt with their colleagues, which I did not like.

The hotel grounds are beautiful and you can book your sunbeds! You choose them from a plan when you arrive and they are yours for the duration of your holiday! The grounds lead all the way down to the sandy beach along a decking path. The sea is beautiful and surrounded by palm trees and lush gardens, it really was a delight to sunbathe there!

The location is great - a 15 minute stroll into the centre of Ayia Napa. Our holiday, the last week of April was very well timed, as only a few bars were open and we saw very few single sex groups. Apparently, the floodgates open the first week in May and the centre becomes a hive of noise, but I think that the hotel is far enough away to not be bothered by the inevitable music!

It is also a 20 minute walk to Ayia Napa along the beach. The beach does tend to get a bit scruffier the closer you get however, so press on and enjoy the small harbour at the other end before making your way up to the centre of Ayia Napa and the monastery/shops/bars etc.

We didn't try the restaurants between the hotel and the centre, but if you turn right out of the hotel and walk for about 15 mins you will find a great restaurant on the corner of a T junction. There are also some good restaurants in Ayia Napa centre, including a great Mezze place.

One thing to be aware of is the price of water and soft drinks in shops. They varied widely, so perhaps do a bit of homework before you buy in bulk.

Entertainment wise, we played tennis, table tennis and used the library.

Overall, we both loved it and would return without hesitation! Go and enjoy!"

Holiday details

  • Travel date: Tue 20th of May 2008

Highly Recommended !

5
Brilliant
by

"Stayed at the Alion between 1st Nov and 5th Nov 2007 - Hotel settings and surroundings were fabulous, it was off season so the hotel was very quiet, as too were the surrounding bars and restaurants. Hotel is situated about 10 mins walk to the centre of Ayia Napa were all the "party" bars and restaurants area.

Had breakfast supplied as part of package and selection was great - everything from cereal through to eggs/bacon out on the balcony every morning.

Staff very friendly and attentive and I made use of the spa facilities on more than one occasion.

All in all, a very nice hotel and worthy of 5 stars."

Holiday details

  • Travel date: Tue 6th of November 2007

Relaxation in the sun

5
Brilliant
by

"A well placed hotel with plenty of facilities although the rooms are a little tired. This was our first visit to Cyprus and it was made very pleasant by the staff and the location of the hotel. Food is excellent, a good selection for breakfast, including champagne. The grounds are well laid out and offer plenty of shade as well as areas for those who merely wish to fry. Situated on the beach the sea was cooler than the pool although there is an indoor pool that cools you right down. The staff are so friendly, my wife was shocked when her plate was whisked from her hand by one of the attentive waiters and was put down for her once she was seated. The views from the hotel are as good as you will get in this part of the world, we all loved sitting on our balcony people watching as the jogged along the beach or went for an early swim. The facilities are kept very clean, beach towels as well as bath towels are provided. The sun loungers are reserved for you so there are no fights in the morning once you have chosen your spot. The hotel rooms all have excellent air con, a must in 40 degree heat. Sitting out on the terrace eating dinner overlooking the sea whilst sipping wine and then later coffee late into the evening will be a relaxing thought for many years to come. Whilst not 5 star by UK standards it certainly has the edge on most hotels we have stayed in and we will probably return next year."

Holiday details

  • Travel date: Thu 2nd of August 2007

Enjoyed our stay

4
Good
by

"My wife, 21 month-old son, and I recently spent a week at Alion Beach. We were looking for a place that was an easy walk for a toddler to the beach, were we would enjoy 5-star accomodations and service.

When we initially checked in late at night, we were quite disappointed in what was supposed to be a 5-star hotel. (We had just spent a few days at the Corinthia hotel in Budapest, a true 5-star hotel.) We were greeted by a friendly manager and given orange juice while we sat down through the check-in process, but the hotel lobby was a bit dated, and the room was on the small side, with furniture that seemed to come from the 70s or earlier.

However, as is often the case, things looked better in the morning. The room and common areas were quite clean. The area between the hotel and the ocean was nice and well-maintained, including the breakfast porch, the pool area, and the beach itself. We were on half-board, and had buffet breakfasts and mostly buffet dinners. We also ate our lunches there, but management suggested that it would be cheaper for us to pay a la carte than to go to full board, unless we would be eating full lunches (salad, entree, dessert). Food was good, but not outstanding. Drinks were a bit pricey. I was the only one drinking wine at dinner, so I ordered by the glass, but toward the end of the week I noticed that people were buying full bottles and the restaurant was saving the leftovers for the next day; probably would have saved some money, and given more options. A week of lunches, probably four drinks per day, and two trips to the spa totaled about 240 Cyprian pounds

We were initially on the first floor, and the music (different bands nightly, nothing special) from the bar area was a little intrusive with the sliding doors open. (We couldn't hear it much with the sliders shut, but the A/C was a little loud.) After a few days we were able to switch to a fourth floor room. Not only was it a little quieter, but the view was better, and the room seemed nicer, although we couldn't point to anything else specific that was better.

The staff was very welcoming, friendly, and accomodating. We were one of the few families with children (mostly older couples), and certainly had the youngest child, which drew extra attention from the people working there.

The location seemed to be pretty good, at least in late October, for people looking for a quiet stay within walking distance of town. There are a couple more hotels, restaurants, and grocery stores going away from Ayia Napa, then what seemed to be private homes and rockier beaches. It was only a few minutes' walk in the other direction to get into town.

The last evening the manager was circulating to talk to the guests. We told him that we very much enjoyed our stay, and that the things that hotel really had going for it were its location and its staff. We asked when they planned to upgrade the rooms, and he said that the policy was to do relatively small upgrades each year, rather than large ones every several years. Many of the bathrooms (including ours) had just been done, and they were currently considering what to do about the furniture, whether to replace it or refinish it. We voted for the former, and I mentioned that the carpets in the rooms and the common areas could also use replacement.

In summary, Alion Beach is a nice hotel with pleasant people and a great location. Some upgrades to the furnishings and food could bring it from a solid 4-star into 5-star territory.

If we go back to Cyprus, we would certainly considering staying at Alion Beach again. However, we would also look at Grecian Bay, a few doors closer to town. We wandered around the lobby and pool areas, and it looked a bit nicer, with the exception of the West Wing; in particular, the wing nearest the ocean looked quite nice. However, it's a larger hotel, and we enjoyed the personal feeling of Alion Beach. We spoke to several guests who returned year-to-year, parly for that reason."

Holiday details

  • Travel date: Sun 5th of November 2006

Home from Home

5
Brilliant
by

"We originally picked the Alion from a Thompson Holiday Brochures because it was a small hotel and right on the beach. We have a Son with special needs (mental - not physical) and his needs were paramount in our decision.

We could not have picked a better hotel. The staff were wonderful. We were at home from the minute we arrived.

We always said we would not go back to the same place again and again.....too boring. But we did. We have now bought our own place in Cyprus but we miss the Alion the wonderful people and atmosphere there. We are in fact looking to rent our villa out on long term so we can stay at the Alion again. We have stayed at the Alion 17 times and had a wonderful time - each and every time.

Brilliant Hotel"

Holiday details

  • Travel date: Wed 6th of October 2004
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Alion Beach Hotel is also called

  • Hotel Alion Beach
  • Alion Beach Ayia Napa

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