Palace Hotel

Sunny Beach Promenade, Sunny Beach 8240 Bulgaria
3 star hotel

Reviews summary

4
Good
( 778 reviews)
Brilliant
342
Good
245
Average
110
Poor
42
Awful
39
  • 3 room
  • 2 pool
  • 3 beach
  • 3 service
  • 3 dining
  • 3 amenities
  • 3 food
 

5 Traveller reviews from Holiday Watchdog

clean and tidy

4
Good
by
Reviewed Tue 10th of August 2010

"just back from palace hotel second year in a row. hotel cleaned day and night.went half board this year food was fine allways something you fancy.bar staff friendly.rooms clean but bathroom very small.will book in next time im in sunny beach"

Holiday details

  • Travel date: Sat 31st of July 2010

Rating breakdown

  • 3 Beach
  • 3 Room
  • 2 Pool
  • 3 Service
  • 3 Dining
  • 3 Amenities
  • 3 Food

Hi 2 any 1 that goes 2 this rubbish pls,...

1
Awful
by
Reviewed Wed 1st of October 2008

"Hi 2 any 1 that goes 2 this rubbish pls, i dont think there is enough page 4 me 2 tell u on this! But any way the pls is the pits, the ppl r very bad mannerd, there is nothn 2 do in the hotel, the food u wodnt give it 2 ur dog, its the same all the time, the entertainment if thats wot u want 2 call it. Even wen u go out 4 a walk its the same every where the pits. I WOULD NEVER GO BACK AND THATS A PROMISE...!!"

Holiday details

  • Travel date: Wed 1st of October 2008

well where do i start ? landed in bourga...

1
Awful
by
Reviewed Fri 22nd of August 2008

"well where do i start ? landed in bourgas at 4.30 waited 40 mins for baggage
transfer to hotel was decent but not an english speaking rep
hotel looked very nice what a mistake
staff very very rude food minging rooms very small and hold your nose when you have a shower because the bathroom stinks
the hotel fleece you for everything broken chairs like the one we had to pay for
you even have to pay to use the hotels own sun loungers and they need a good deep clean
restaurant was like a cattle market just minging
miserable cow on the bar
what can i say about this place well please dont book to go there its truley horrific
and if you want your suitcases to be loaded on to the wrong coach when you have left them in reception for your coach well then good look to ya
all in all toatally bad service never recommend to my worst enmy
thanks for taking time to read
glenn savage and adrian best "

Holiday details

  • Travel date: Fri 22nd of August 2008

Location good not right in amongst the n...

2
Poor
by
Reviewed Mon 30th of June 2008

"Location good not right in amongst the nightlife and shops but only a short walk, beach 20 metres so excellent. Staff quite miserable, food terrible no attempt at all to cater for the british and you are charged if you want ketchup or mayo with your meal, you are also charged £2.50 for a sun bed around the hotel pool. Sunny Beach itself I wouldn't go to again but was an experience, Bulgarians will do anything to get money out of you, never seen so many shops and scams got boring in the end. Hotel very clean and took earplugs so got to sleep fine with door shut and Air Con on. Coach back to airport had no windows or Air Con and took a hour and half to get to airport, roasted and just about finished my holiday off, asked for tip for driver told him to get Air Con. Will try Golden Sands next time before Bulgaria prices itself out as prices are going up , even in two weeks as the season headed towards high-season prices were rising, Bulgaria the scammers of Europe BEWARE."

Holiday details

  • Travel date: Mon 30th of June 2008

Please avoid this hotel if you want a wi...

1
Awful
by
Reviewed Tue 8th of August 2006

"Please avoid this hotel if you want a wink of sleep.

We upgraded after 3 nights of hell. The floors and walls are paper thin and the guests are very rowdy all night. Reception staff are rude and unhelpful.

The rooms are cramped and the bathroom is like a small box. The shower is just a head and the floor fills with water making it dangerously slippy. You can walk from one balcony to another which is also very dangerous.

They make you pay to sit around the hotel pool. 3 nights was too much in this dive.
"

Holiday details

  • Travel date: Tue 8th of August 2006

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Top traveller tips for Palace Hotel

  • tex by tex

    "book this hotel friendly and clean "

Palace Hotel is also called

  • Palas Hotel
  • Palas Hotel Sunny Beach

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