Club Hotel Bor

Sunny Beach, Sunny Beach 8240 Bulgaria
4 star hotel

Overview

Ratings summary

Brilliant
65
Good
44
Average
21
Poor
4
Awful
14

Rating by feature

  • 4 room
  • 4 pool
  • 4.5 beach
  • 3 service
  • 4 dining
  • 3.5 amenities
  • 1.5 value
  • 3.5 food
  • 3 cleanliness
  • 2.5 location
 

41 Traveller reviews from Holiday Watchdog

Horrendous

1
Awful
by

"We were absolutely shocked when Thomas Cook staff let a bunch of lads on the plane that were very drunk i said to Thomas Cook staff in Newcastle airport are you going to let them on the plane in that state she replied its up to the staff on the plane. They boarded and were abusive from start to finish been sick on back of plane, swearing. It ended when we got to Bulgaria and Police boarded the plane and arrested him. We couldn't believe e this was allowed on first place. When we arrive ay destination the Thomas Cook Holiday rep showed us off the bus them she hot back on the bus and left. There was a few families who traipsed up the street looking for hotel not realizing we had already walled past. We asked a shop keeper who actually took us to hotel. Never saw holiday rep at all whilst staying there. Room wad clean and comfortable. Then it stops there. Staff absolutely horrendous, very ignorant and rude. Breakfasts horrendous, loads of people had upset stomachs. One lady saw the chef drop a tray of sausages he did no more and pick them up and serve them. I witnessed the pizza chef smoking whilst rolling the dough. Staff were that rude you felt uncomfortable around them. One of the cleaners were nice and also the people who ran the shop very friendly. One of the rooms had been broken into/attempted so our only exit door was locked from 11pm to 6pm if you were in your room and wanted to be out you had to ring reception to let you out, but this was also our only means of escape in case of fire. I would never stay here again or recommend it to anyone. "

Holiday details

  • Travel date: Sat 20th of August 2016

Horrendous

1
Awful
by

"Room clean and comfortable. Then it stops there. Staff absolutely horrendous, very ignorant and rude. Breakfasts horrendous, loads of people had upset stomachs. One lady saw the chef drop a tray of sausages he did no more and pick them up and serve them. I witnessed the pizza chef smoking whilst rolling the dough. Staff were that rude you felt uncomfortable around them. One of the cleaners were nice and also the people who ran the shop very friendly. One of the rooms had been broken into/attempted so our only exit door was locked from 11pm to 6pm if you were in your room and wanted to be out you had to ring reception to let you out, but this was also our only means of escape in case of fire. I would never stay here again or recommend it to anyone"

Holiday details

  • Travel date: Sat 20th of August 2016

Rating breakdown

  • 1 Location
  • 5 Beach
  • 3 Room
  • 1 Pool
  • 1 Service
  • 1 Value
  • 1 Food
  • 4 Cleanliness

don't go there !

1
Awful
by

"Food was disgusting. Glad i only booked bed and breakfast but didn't even have that. It was awful.
Bedding must have been used by somebody in a bus stop for a few years before we got it. Cooking and serving staff smoking around the food. WiFi didn't work properly , fridge no good. The only good thing about the place was the location.

"

Holiday details

  • Travel date: Sat 25th of June 2016

Rating breakdown

  • 1 Location
  • 5 Beach
  • 4 Room
  • 2 Pool
  • 1 Service
  • 1 Value
  • 1 Food
  • 3 Cleanliness

Not recommended

1
Awful
by

"Our room was quite acceptable as it was a new part of the hotel the food I wouldn't feed to a dog the bedding and towels was off white in color the quilt was rotten but the maids did do a good job of cleaning every day the pool was murky the bar shut very early at night no entertainment but I didn't have any problems with the staff could never get a sun lounger as people either left their towels there permanently or got up at 7.00am to put the towels out then just went out for the day so they would have one when they returned no security kids was just jumping of the artificial rocks round the slides into the pool we collected so many of the tiles off the bottom of the pool with our toes we made a game of it to see who could collect the most as they was all just lay on the bottom of the pool where they was just coming off won't be going back there. "

Holiday details

  • Travel date: Sat 25th of June 2016

Rating breakdown

  • 5 Location
  • 5 Beach
  • 4 Room
  • 2 Pool
  • 4 Service
  • 2 Value
  • 4 Cleanliness

Don't stay it's shocking

1
Awful
by

"Good points are cheap to book and located well, bad points , miserable staff that only smile when taking money off you, crap food, a thief on the cash desk, rude staff, Internet at 5 bgl a day that does not work, no security found a man going through our stuff in the hotel room after being there for an hour, We Had Locked Our room, no kids club as advertised, only stay in the hotel if you want a crap holiday."

Holiday details

  • Travel date: Tue 25th of August 2015

Rating breakdown

  • 3 Location
  • 3 Beach
  • 2 Room
  • 3 Pool
  • 1 Service
  • 1 Value
  • 1 Food
  • 1 Cleanliness

DO NOT GO THERE!

1
Awful
by

"First - rooms smell like mold! Fridge - not working. No internet even though they say there is, are we 19th century?
Overpriced, big time, in comparison to other hotels during that time. You pay a fortune for 2 beds, one half working TV and a toilet seat.
Restaurant - HORRIBLE. We left our entire food and we paid over 100 levas for it. Called the manager - she had no idea what is to be a manager. She was arguing with us, instead of accepting our complaint. The kitchen manager had to come to actually agree with us that the food was disgusting. The day after they didn't sit at the restaurant because we complained the day before? What?!
Staff - unexperienced and rude
Never going back there! Awful experience giving a very bad image of Bulgaria. "

Holiday details

  • Travel date: Tue 7th of August 2012

Rating breakdown

  • 2 Location
  • 3 Beach
  • 1 Room
  • 4 Pool
  • 1 Service
  • 1 Value
  • 1 Food
  • 2 Cleanliness

sunny day hotel

3
Average
by

"Stayed at Sunny Day from 12th June 26th June Hotel was basic clean and staff were very polite,we stayed b and b food was crap breakfast always cold,cold beans fry eggs etc,as for sunny beach very nice but it is for people who like to drink and club all night.A pint nice beer about 80p,food outside very good, English breakfast at Fat Cat very good.a trip to lovely Nessibar on local bus well worth the visit cost only 1BGN about 40p. Found a lot of the shops had the same stuff not like Turkey the shop keepers at times very cheeky and will not batter with you.On the whole nice relaxing break.Would we go back not sure."

Holiday details

  • Travel date: Tue 26th of June 2012

Rating breakdown

  • 4 Location
  • 4 Beach
  • 3 Room
  • 3 Pool
  • 3 Service
  • 3 Value
  • 4 Food
  • 4 Cleanliness

Amazingg Narrrrrttt!!!

2
Poor
by

"Well Were Do I Start With This Hotel Lovely Rooms Nice Size Bathroom Thats About All That Was Good About The Hotel.! Staff Was Soo Rude Ignorant And Just Simply Horible. We Arrived At 3am Did Not Get Our Rooms Till After 5am. After The First Nite Of The Holiday We Was Charged 100LEV For Falling InToo The Flowers Outside The Hotel Not Damageing Any Of The Just Squashed Them Abit They Were Back To Normal The Next Day. Never Got A Sun Lounger Round The Pool Because Of People Leaving There Towles On The Beds All There Stay At The Hotel. One Of The Other Nights We Had The Music On In One Of Our Rooms Not Too Loud But Not Boooming And A Member Of The Staff Just Walked Strate In And UnPlugged The C.D Player Complaing All The Time About Us Beeing Noisey When Were On Our Holiday To Have Fun Not To Sit In Silence.! BAR STAFF GOT CAUGHT SELLING ILLIGAL DRUGS TO THE YOUNG ONES And Still Kept There Jobs Onn Our Last Morning The Hotel Tried Too Charge Us For Broken Glasses Witch Wernt Broke Towels That They Claimed Were Missing And Clearly Wasnt But We Never Paid Its Just A Big Scam Between The STAFF They Kepp All The Money And Split It After Your Out Of Sight So If You Are Going To This Hotel And They Do Try To Fine You Just Refuse To Pay I Will Return To Sunny Beach Next Year But Never Ever Again Too The Sunny Day Club Hotel.!!!"

Holiday details

  • Travel date: Wed 7th of September 2011

Rating breakdown

  • 5 Beach
  • 5 Room
  • 3 Pool
  • 4 Dining
  • 3 Amenities
  • 4 Food

Teenagers Club

2
Poor
by

"I am 30 ys old as is my partner.
booked through Thomas cook on a HB basis.
arrived at the sunny day at approx 03.30AM only to be told that the romm we booked was still in use. So we were placed in another Hotel across the way for two days. well sunny day didnt have us as HB only BB so we lost out there even though we had proof of it.
also we were charged for use of other hotel 50 Lev due to late leave. we were waiting to be told when the sunny day room was ready so we were ripped off there.
Sunny day Pool was in its self a nice pool with swim up bar etc. but as most other comments say SUN loungers always had towels on for days on end which i thought was out of order and staff did nothing about it apart from one day when there was kareoke moved the sun loungers but next day back to normal. music in the pool area was awfull just banging club music all day long aimed at youg kids you could almost think your at a night club.

food was lovely plently on menu and cheap service of food was good to.

I wouldnt go back there
if your aged 16 to 25 its a haven for you loud club music cheap beer and wine. "

Holiday details

  • Travel date: Tue 23rd of August 2011

Rating breakdown

  • 5 Beach
  • 3 Room
  • 1 Pool
  • 1 Service
  • 3 Dining
  • 1 Amenities
  • 3 Food

best holiday ive ever had!!!

5
Brilliant
by

"The hotel is absolutly amazing, the receptionists are so welcoming and nice, the barmen are the best barmen in the world and the porters are not only lovely and kind there also well fit! "

Holiday details

  • Travel date: Fri 19th of August 2011

Rating breakdown

  • 5 Beach
  • 5 Room
  • 4 Pool
  • 5 Service
  • 5 Dining
  • 5 Amenities
  • 5 Food

Better than expected!

4
Good
by

"I was a little worried about my visit here after reading some of the previous reviews but was pleasantly surprised. The receptionist and porters on arrival were very welcoming, I was taken to my room and shown how to use the air conditioning and tv, this was around 4am! The room was clean and kept that way throughout my 2 weeks. The towels were changed every 3 days but this is not unusual in most hotels I have stayed in. The breakfast was fine with choices of cereals, breads, pastries, fruit, eggs, hotdog style sausages etc. There was also continental style foods, 2 choices of juice, teas and coffee. Enough to find something for a fussy eater which my daughter was. The pool area was nice and clean, kids loved the slides but once you found a sunlounger you had to leave your towel on it for the stay of your holiday or you lost out!!! The food did take a while to be served but it was nice and a good price. Sunny beach, Nessebar and Sozopol were lovely and the local buses very cheap, get out and explore! The only downside were other holidaymakers who made so much noise at all hours of the night!"

Holiday details

  • Travel date: Sun 7th of August 2011

Rating breakdown

  • 5 Beach
  • 5 Room
  • 5 Pool
  • 3 Service
  • 4 Dining
  • 4 Amenities
  • 4 Food

Best Holidayy EVER!!!!

5
Brilliant
by

"This was the best holiday in my life, the hotel's where fantasic... the staff where friendly!! :) ... so the watson's are coming back next year.... so be prepared for us!! 2011 here we come :D "

Holiday details

  • Travel date: Tue 28th of December 2010

Rating breakdown

  • 5 Beach
  • 5 Room
  • 5 Pool
  • 5 Service
  • 5 Dining
  • 5 Amenities
  • 5 Food
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Top traveller tips for Club Hotel Bor

  • chippper by chippper

    "Brilliant definetly worth a visit "

  • chris + vicky by chris + vicky

    "enjoy but be very vigullent "

  • chris + vicky by chris + vicky

    "EMONAS restaurant,, FRIENDS steak house "

  • Andy & Andie by Andy & Andie

    "nessebar- - - boat rides---golden sands--aqua park "

  • glasgow by glasgow

    "Dont go to Sunny Day hotel "

  • Sunny Day by Sunny Day

    "Very different beach holiday, better than Spain "

  • madscotsman by madscotsman

    "watch out for beggars and money touts "

  • dee by dee

    "make sure you try bulgaria "

  • LisaPorter♥ by LisaPorter♥

    "Its a must go location!!!!! "

  • C by C

    "Nessebar is a must for a visit. "

  • ilovesunnyday<3 by ilovesunnyday<3

    "Just have fun and get drunk!! "

Club Hotel Bor is also called

  • Sunny Day Hotel And Apartments
  • Bor Hotel Sunny Beach

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