11 Traveller reviews from Holiday Watchdog
Great Hotel, Great Location
"My wife and I stayed here at the back end of January just after the downhill and I cannot Praise it enough. The hotel is centrally located and perfect for getting around Kitzbuhel on foot (but so are most of the other hotels). We chose not to use this break as a ski holiday and found that there is loads to do either in the hotel, in the town or up on the mountains. TIP: try one of the Chinese restaurants around midday and get top class service.
I would recommend daily lift passes which you can get from the Rep in the hotel (there most evenings) but if you want to ski then weekly passes would be best.
Food in the hotel was top notch for breakfast buffet and the FIVE course evening meal. There is no advertised menu for lunch but if you ask in the bar area, they will bring you one and then just relax with a tall beer and a club sandwich. The spa was amazing and we were the only ones in there during the day, it gets a little busier around 4.00pm but was never overcrowded and watch out for the odd naked body wandering around without a care in the world.
We stayed in a junior suite which was very roomy and had a good sized bathroom complete with a traditional wooden sauna.
Note: the toilet is next to the door and not in the bathroom which is a little odd as the sink is in the bathroom?. Great views of the mountains but we did have the bus stop under one of the windows and this was our early morning wake up call, not to worry. Staff were all very good, especially in the main restaurant where there is alot of humour with the guests.
Kitzbuhel is a beautiful place and I would highly recommend this hotel for your stay.
Footnote: There is a very nice looking pool that has just been built up on the roof and I would imagine will be very good in the summer when opened."
- Travel date: Fri 8th of February 2008
Fantastic ski holiday
"One of the best holidays I have ever had. This hotel is fantastic. It was great to go down to the spa area after a hard day's sking, I used the indoor swimming pool, jacuzzi, gym and there are also various treatment and steam rooms. I though it would be really crowded as everyone came in from the slopes at the same time but it was nice and quiet, down in the spa area is a space to sit in your dressing gown overlooking the pool enjoying a complimentary hot drink.
A nice touch is that the soft drinks and water in the mini bar in the rooms are free, but you do pay for all drinks in the restaurant and bar. We had breakfast and dinner at the hotel everyday as part of the package which was excellent, the hotel also has a Michelin starred restaurant seperate from the main dining room but the standards in the main restauruant were just as high. There was a choice everyday from 3 starters, main courses and desserts, the food was delicious.
Location is also great, right in the centre of Kitzbuhel village, only a 5 min walk to main ski lifts & ski school. The hotel has a heated room where you can store your skis.
We visited for sking but we would be tempted to return during the summer for walking, 2 non-skiers in our group joined the free daily walking tours organised by the tourist office in the town centre which they highly recomended. There is plenty to do in Kitzbuhel even if you don't ski."
- Travel date: Thu 7th of June 2007
A very good hotel in beautiful Kitzbuhel
"We stayed at the Schwarzer Adler Hotel as a family of four on a recent skiing trip - with our two teange boys having their own room next door. Both rooms were large with plenty of room for relaxation apart from the bed area. The boys room had a balcony but less room for relaxation. The standard of cleanliness throughout the hotel was excellent. All the staff - both at the front desk and at the restaurant - were polite and very professional.
We were on a half-board basis and the food was excellent - there was always plenty of choice for the breakfast buffet, and the 5 course evening meal was of a very high standard. As a family we made little use of the leisure facilities ('wellness centre') but the swimming pool was rather small. The hotel is located some three hundred yards from the centre of the beautiful town of Kitzbuhel but the main ski area is further away. There is, however, a very efficient ski bus which runs fron just outside the hotel throughout the day.
As another TripAdvisor review mentions, the only problem could have been the late night singing from the bar which often went on until 1.30 a.m. Luckily we were not situated directly above the bar but as we were on the first floor we could still hear the singing. Overall the Schwarzer Adler Hotel is a high quality hotel with many first class features."
- Travel date: Sun 4th of March 2007
"The skiing was okay despite the unseasonal conditions overall but it was an absolute delight to come back to the Schwarzer Adler at the end of the day.
The hotel was very flexible with the kids (it was half term) and the adults were in heaven enjoying the jacuzzi, pool, various saunas, steam room and finally the total chill out on the waterbeds with the accompanying relaxing music. Top notch.
Food was fantastic and the service very friendly.
Bar area was excellent and though the pianist was fine for a while he did go on a bit late and "That's what friends are for" is a bit irritating when trying to sleep at 1am.
Overall though a brilliant hotel."
- Travel date: Wed 28th of February 2007
Fantastic ski vacation
"The food was unbeatable, the room was huge, comfortable and spotlessly clean, the lobby and fireplaces were very welcoming, and you can't beat a spa after a long day of skiing! Plan to return annually. (As had many of the other couples we met there) Worth every penny."
- Travel date: Thu 2nd of November 2006
At the end of February we stayed in the...
"At the end of February we stayed in the Schwarzer Adler, the only negative thing I can think of about this hotel is that their bar prices were a little high.
The room size was fantastic, the food was even better. We found the Sauna, steam, pool, ice room and Jacuzzi were a great way to relax at the end of a long day on the slopes.
A very classy hotel, impressive. I will seriously consider returning."
- Travel date: Wed 5th of July 2006
A lovely hotel
"We stayed at the Schwarzer Adler in March 2006 on a package ski-ing holiday. On arrival after a delayed flight we were looked after very well by the excellent front of house staff who took care of all our luggage and brought a beautiful cold meat and cheese platter to our suite. The catering manager offered to bring the wine list to our room so we could select a bottle from a good range of Austrian and other wines.
The whole hotel seems to have been renovated in recent years to give it a more stylish, modern feel and a "younger vibe", yet still respecting the traditional Alpine architecture and design of the original building.
Our junior suite was well appointed and spacious with a fresh fruit and flowers, complimentary soft drinks restocked in the mini bar daily, excellent housekeeping, beautiful balcony, sauna and separate bathroom and loo. Decor was very pleasing and there was an excellent B&O TV/DVD player. The DVD player was not working on arrival and the manager arranged for the entire set to be replaced the next day.
This sort of speedy atention to detail from the predominantly young, efficient and very friendly staff characterised the whole stay, which was refreshing - often one finds that in hotels catering primarily for the package business the attitude can be somewhat lackadaisical - definitely not the case here!
Just a couple of minus points on the room/layout of the hotel: firstly, even as a smoker I completely support the non-smoking rule in hotel bedrooms - stale smoke is unpleasant for any occupant and also the construction of hotels in the Alps involves a great deal of wood - but it would have been nice to have had some balcony furniture to use when having a cigarette out there, or just to use had the weather been better. Also, the livelier area of the bar and lounge on the ground floor was directly below the front wing of bedrooms and the music in the evenings (often until one a.m.) would definitely have disturbed us had our room been located on the first (or even second) floor there. Try, if you can, to request a higher room or one in the wing leading out towards the rear of the hotel.
To return to the many positives, the main hotel restaurant was delightful, split into smaller rooms with fresh, modern Alpine decor. Food was good and service efficient, although we chose, as we often do when on half-board arrangements, to eat out once or twice as five courses can be a bit much night after night. The breakfast buffet was delicious with a wide choice and very healthy options available. A new a la carte restaurant, Neuwirt, is also located in the hotel - we did not get round to trying it, although the menu looked delicious.
The bar/lounge/reception area was superb in that it offered broadband access and relaxed seating with first class bar/light meals service whilst also being cleverly laid out so that if you wanted peace and quiet there were areas providing this, as well as a much livelier area closer to the very stylish bar itself. The bar staff and pianist were outstanding.
The spa area, the "Black Spa", deserves a whole separate review to itself, but in summary one could not have wished for a more stylish, well designed and equipped and restful setting for this facility. It is stunningly beautiful with gorgeous treatment rooms, a lovely pool area, full sauna/steam, warm and cold rooms/relaxation area, solarium and a very well equipped gym. Spending less time than usual on the slopes this week for various reasons including poor weather, we made full use of the spa and were very impressed in particular by Madlen, who is a superb therapist.
The location of the hotel was perfect - just a few minutes walk from the historic centre of Kitzbuhel and the Hahnenkamm cablecar, plus there is a skibus stop directly behind the hotel. The skiroom was convenient and spacious with heated boot racks.
All in all a thoroughly enjoyable stay in a hotel which has achieved a successful combination of a modern approach with excellent standards of traditional Alpine hospitality. Congratulations to the management and staff!"
- Travel date: Sun 12th of March 2006
Amazing Spa and Food
"We stayed there on March 2006 for a honeymoon and skiing trip. The room was spacious although quite impersonal despite staying in the delux room, however the rest of the hotel and services compensated for the average room.
The breakfast buffet and the five course dinner were simply amazing. The quality of food was one of the best if not the best we've ever had served at a hotel. The dinning area was great and dinning there quickly became a ritual we were looking forward to each night( you had the same table assigned for all your stay). The staff and waiters were friendly, smiling and helpful.
The spa area was another amazing bonus. With an impressive design of concrete,wood, metal and granite, it felt like an exclusive urban spa rather than the ones usualy found in hotels. The pool area was warm and relaxing. We loved the waterbeds and the changing floodlights.
The spa - sauna area had many options. An incredibly relaxing dark room with a fireplace, different temperature saunas and steam baths, an ice grotto...so many things. After an exhausting day skiing, you could really relax and pamper yourself here.
After dinner, you can have drinks at the animated lobby with a fireplace and excellent drinks.
This hotel made all the difference in our stay at Kitzbuhel. I would highly recommend it to anyone looking for a quality and relaxing time."
- Travel date: Sun 12th of March 2006
Loving the spa!!!!!
"Stayed at the hotel for a week 25/02/06. when we walked in to the hotel straight away greeted by friendly staff who offered us a cold meal in our room as our flight had been delayed and we had missed our evening meal. we decided to have a couple of the most morish cocktails i have ever tasted at the very plush bar! by the two very friendly barmen (who by the end of the week were out with us until the early hours!!)
everynight at the bar they had a pianist who was very good if not slightly cheesey (he is now called by all members of staff as mr cheese!!!) Our room at the hotel was spacious and nicely fitted out with free minibar with coke and water refiled every day we also got a free uk newspaper daily the rooms were cleaned daily to a high standard with fresh towels. the food was amazing the best i have ever been served in a hotel and staff that will do anything to help.
and finally the best bit ( apart from the skiing of course) the spa wow wow wow what a place all i cansay is it is worth visting this hotel just to lay on the water beds in the relaxation room listening to whale music!!!!!! In all the best hotel i have stayed in and will defiantly be going back next year."
- Travel date: Wed 8th of March 2006
"this hotel is wonderful!!!! we booked a last minute week for Â£199 on teletext aoa and were delighted when they took us to this fantastic hotel. the rooms were spotless and the food was top class. we visited the wellness centre and again were bowled over by the quality of everything in there, the music under the water was so cool!!!. when we came home i looked up the regular prices and even though we would have paid about double the price if we would have booked this hotel from the get go i will be visiting it again. kitzbuhel is a fanastic summer destination have fun!!!"
- Travel date: Thu 14th of July 2005
"The Schwartzer Adler was an excellent hotel with spacious, comfortable accomodation. The resounding part of the hotel was the food, it was fabulous with a flexible service to suit all diets. The wellness facilities were unique, quite an eye opener, they were modern and clean, ideal after a days skiing. The only down side to the hotel was the expensive drinks and bar service, however there were bars close by that were lively and wecoming. Top holiday Feb 04."
- Travel date: Mon 17th of May 2004