9 Traveller reviews from Holiday Watchdog
Good service, Functional - would use again !
"Coming from Barbados on business I landed at 6pm, easy to drive to the hotel , parking Ok, Staff very helpful, Big Bed - A/c unit was noisy - Had contacts in POS so knew where to go ( Trotters Sports BAr for one - take a jacket as the Ac is ferocious ). Breakfast ok - Service much better and faster than other islands - More of a can do attitude - The hotel is in the middle of five building sites - ( which is Why I went ) but wasn't unduly noisey - Don't be put of going out by the horror stories - and the drivers are no worse than London on a rush hour ! for a town centre hotel at 170 USD it was Ok - The revolving restaurant was not to bad and at the prices you can't complain. as for the prior report - you show me a restaurant that will accept diners at 10.50 pm !! There are plans for new hotels - and This should then get an upgrade - Bit seventies - but not the worst by a long way !"
- Travel date: 28th April 2006
"Pretty disappointing hotel. My room was very shabby and the hotel itself is in need of upgrading Generally this did not seem worthy of the Crown Plaza name or that of a first world hotel. Also, the area outside is a little dangeous at night."
- Travel date: 28th February 2006
Rooms clean, but very noisy. Food terrible
"We stayed here for one night in November 2005, after our flight home was cancelled. The reception staff were a bit frosty and unhelpful (OK it was 10pm on an Sunday evening). The room itself was clean and comfortable enough, though the AC unit was very noisy. Traffic noise from the busy road outside was also very loud - the A/C just managed to drown this out most of the time. TV was terrible - most of the time there was no signal (or satellite error displayed) on most channels, and about 10 of the few available channels were exactly the same MSBN news. When you did get something worth watching, picture break up was frequent. Another guest complianed about this, and was told it was the weather conditions at this time of year. However, we had just spent two weeks at the Hliton which had a few "fuzzy" channels, but around 4 - 5 times the number of working channels with a few half decent film channels. Service in the hotel was very sub-standard. Most of the staff we had contact with had a "didn't care" attitude, and everything was too much work for them. We sat at the bar to get some food, and had to disturb the waitress at the bar form her crossword puzzle to get menus (from another restaurant with a sticky label covering the name on the front!), and after 20 minutes to then try and place an order. When we arrived, the only food available downstairs was the left overs from a buffet dinner, which didn't look appetising. We headed up to the 360 rotating restauratn at the top, which had a promising menu at the lift in reception. We arrived to find that it closed at 11pm, despite it being only 10:50pm. We were informed that the chef had finished for the evening, and wouldn't cook any more food. We would have to use room service. By now we just wanted some hot food and sleep, so returned to the room to order. After 10:30pm they revert to the snack menu, which gives you the choice of about 4 different types of cold sandwich. We tried in vain to get them to give us a hot meal, and eventually got them to gave us some fries and a few bottles of coke. This took about 40 minutes to arrive, and they didn't give us a bottle opener! Breakfast next morning was a buffet, mostly inedible using low quality ingredients. There is a lot of construction work around this hotel, both in the harbour area, and also right next to the hotel (high rise building of some sort). Be aware that there is a lot of noise, and pool area overlooked by hundreds of local workmen! Poor (don't care, it's not my problem) attitude to some simple queries by reception staff when checking out. This hotel would be fine for business use, where you only use the room as somewhere to sleep and spend all day elsewhere as the rooms are comfortable and clean, but I wouldn't recommend it for leisure or families."
- Travel date: 8th November 2005
disappointing - terrible value
"I called the hotel the day before coming to confirm late arrival. On arrival, the room was not ready. I stayed in a total of 3 rooms (first was 'smoking', second was flooded by air conditioner, 3rd was OK). The hotel is very 'worn around the edges' - it's an old Holiday Inn they've rebranded as a Crowne Plaza. But the rooms feel old - air conditioners don't work well, which is frustrating in 90-degree heat, 90% humidity. It's ludicrous that they're able to charge > $200/night. A hotel is under construction across the street (in 2005, the Crowne Plaza is surrounded by loud construction), so rates should fall when that hotel opens (late 2006?). Pluses: the staff were generally friendly, the high-speed internet connections were good, and it has a revolving rooftop restaurant! And the hotel taxis are way cool - early 70's Cadillacs and Lincolns. Also, good breakfast buffet. I never stayed at the Hilton, so can't compare, though the Hilton seems to have a much better location. The Marriott Courtyard looks shiny and new, but it's adjacent to a mall in suburbian wasteland."
- Travel date: 16th October 2005
Functional, comfortable and clean
"Stayed here for 3 nights in a twin double non-smoking. The bathroom was clean and the bedroom was fine. A few satellite TV channels, (God, sport, USA news), and a rather small, spartan balcony overlooking the port area. I was on the 11th floor and it was quiet. The business centre internet connection mostly worked and I was not charged for using it - I was told it was included in the room charge. The pool looked OK - I sat out there once and it was well kept. Main issue is the road running in front. It is very noisy - although as a previous reviewer said, once you switch the A/C on it masks the noise. I had no problem sleeping through it all! The only area which was really difficult was the food. Breakfast was passable - though more fresh fruit would be nice. Pineapple is OK but why USA giant red apples? The yoghurt seemed to be long-life stuff. The bread was plastic. Everything just tasted a bit off centre. The omelette chef was never around when I was though there was evidence they exist. You will have no choice for dinner unless you get an order sent from KFC - don't even think about going to collect after dark. The Crowne Plaza's Olympia restaurant has an a la carte or a buffet. I would recommend the a la carte - though guys please could you put pasta with a napoli/tomato sauce on it? Chicken or shrimp is OK but just good plain sauce can be perfect! The buffet was unspeakable - depends on your constitution! I assume the same kitchen serves the revolving expensive restaurant upstairs - if so then you will pay a great deal more for similar with a view. Coffee and tea are OK - though frothy coffee milk with tea is unusual. Overall it was the best choice. It is walking distance to downtown. Saw the other hotels and they are out in the sticks a bit. They looked fine but you would be a bit cut off unless you had a car - I drive on the left in a stick shift car but would not drive in Trinidad at all. High kerbs with sloping cambers in residential areas and drive as you see fit on the main roads - plus potholes and invisible road markings!"
- Travel date: 27th September 2005
"Stayed at the Crowne Plaza on a business trip. Average hotel, food substandard. Watch for accurate exchange rate on the US dollar."
- Travel date: 27th November 2004
Good Hotel...Definitely would return
"Stayed 3 nights on business...Clean, convenient and nice...Email at their business center never works (find an internet cafe instead)...Nice breakfast buffet...Staff was friendly...Not near beach...Would definitely return..."
- Travel date: 30th October 2004
"Went to Trinidad in April 2004 thinking I'd spend one night in Port of Spain before heading to Tobago. My plans changed, though, because I had neglected to make plane reservations during the busy Easter vacation. So I ended up in Port of Spain for three nights. Crowne Plaza was fine but nothing special. It is in the middle of an industrial district but in walking distance of "downtown" and a long but manageable walk to the park. There's a lot of street noise all day and night, but I turned on the AC and was fine. Spent a lot of time at the usually empty pool, used the small fitness center, and took some day tours around the island. Most of the guests at the hotel are there on business (and mainly men). The hotel's buffet breakfast was decent. I didn't eat at the hotel's restaurants for lunch or dinner and instead opted for a sandwich at the bar. The area is not very safe at night (most parts of Port of Spain are not safe at night). I did check out the Hilton and it is NOT up to par with other Hiltons (it was a bit run-down), and it was quite crowded with families and airline crews, so the pool was ALWAYS noisy. Trinidad is not a cheap place to visit, and is NOT the typical Caribbean island. If you want "Caribbean," go to Tobago or another island altogether."
- Travel date: 13th June 2004
Stayed at the Crowne Plaza on business trip
"I stayed at the Crowne Plaza while on a business trip recently. Hoitel is located opposite a container port and is surrounded by warehouses. There is no shopping anywhere nearby. This hotel was very clean. The rooms were large and spacious. The bathrooms were fairly modern and everything worked. The staff was polite. Breakfast was included and was quite good. There was a full buffet and a chef to make omelets. I also ate in the 360 restaurant on the top floor which was quite good but relatively expensive. My only real gripe was the cost of using the telephone, TT$3.50 a minute for local calls or internet access. I paid over US$50.00 to check email on the first day alone. The business center charges US$7.50 per hour for high speed internet access. I also paid $24.00 for one 5 minute call to the U.S. Cingular mobile phones work in Trinidad so bring your own. Overall was decent hotel, not for tourists though because of the location."
- Travel date: 31st May 2004
Radisson Hotel Trinidad is also called
- Crowne Plaza Hotel
- crowne plaza trinidad
- trinidad crowne plaza