About Shepherd's Inn
- high speed internet in room
- swimming pool
- free internet
- bar lounge
- free parking
- public wifi
- free wireless internet in room
- air conditioning
- non smoking rooms
- flatscreen tv
- airport transportation
- outdoor pool
- free breakfast
- breakfast available
- poolside bar
11 Traveller reviews from Holiday Watchdog
Very pleasant. Good, comfortable accommo...
"Very pleasant. Good, comfortable accommodation for the price. Generous breakfast. Good value for money as fairly cheap.
Can easily walk to the hotel from the airport. Pleasant pool area. Banana quits (small song birds) visit you in the restaurant.
Car hire for a few days is a good option for exploring the island."
- Travel date: Mon 24th of September 2007
Peace & relaxation at a bargain
"My partner and I returned from Tobago at the end of March 2006. We stayed at the Toucan Inn for 3 weeks on an all-inclusive basis. So pleased were we with this holiday that we have now booked for 4 weeks next Feb/Mar. The Toucan Inn is a wonderfull small and friendly resort. We experienced no noise disturbance from the airport and found the location to be great as it is away from the hustle and bustle of Store Bay beach but close enough to stroll down within 10 minutes. Pigeon Point is a fair bit further and takes about 30 minutes to walk to, we just got a taxi (cost Â£3.50) if you are planning to spend a fair bit of time at Pigeon Point it is worth buying the weekly admission ticket for Â£7.00 rather than the daily for Â£1.80. We stayin in one of the garden rooms which was basically but adequatly furnished and kept very clean by the maid. The all-inclusive menu was not a buffet selection where everyone piles in but a choice from a menu meaning everything was cooked fresh to order for all meals. The standard of the food and the presentation was very high. I agree the choice may seem limited for a long period but you do have the option of choosing off an alternative menu and paying the difference we did this and in the three weeks only totted up an extra Â£30.00. The add-on menu ranges from an extra Â£1.00 for the Thai Crab cakes starter (a definate must have) up to an extra Â£9.00 for fillet steak ( a beautiful piece of fillet cooked exactly as requested). Bearing in mind the cost of eating out in Tobago (steak elsewhere ranged from Â£16.00 to Â£25.00) the menu provided by the Toucan is real value for money even if you choose from the 'extras' menu. There are other restaurants to choose from within walking distance but we spent Â£25.00 per head each time for a main course and a couple of drinks and the standard of food was certainly no better than the Toucan. The cocktails served were delicious with the Italian Colada being a particular favourite. The afternoon tea with a piece of cake became something of a 5 o'clock tradition. We found all the staff to be very friendly and would like to thank Troy, Christine, Beverly, Kerry-Anne, Hochoy and all the others for a wonderful relaxing holiday that has left lasting good memories."
- Travel date: Sat 15th of April 2006
"I have just returned from a week in the Toucan with my wife and baby son (10 mths).
I can say that the Toucan is an excellent hotel within the price range.
Rooms: The garden rooms are spacious but a little basic and lacking in natural light the air con in our room was a little random!. The pool side rooms were a little smaller but modern and you should not be scared away by the close proximity to the bar (noise ceases about 11)
Location: Very close to airport so nice transfer after a 9 hour flight. You hardly hear any aircraft noise during the stay. The walk to store bay is about 10-15 minutes (with a pram) pigeon point is a good 45 minute walk away. There is a mini mart about 5-10 minutes away with most basic items. ATM is again 10-15 minutes at the airport.
Food: Basic but tasty the evening menu can be a little expensive. The menu also stays the same and only a cuple of specials are on each day. Breakfast was good if a little unchanging.
Bar: Good prices and wide range of cocktails etc a beer was $10 TTD.
Pool: Small but lovely and always very quiet during the day.
Staff: Troy, Christine, Eleisha(sp?) and Shaun were all great and super helpful. The rest were quite a surly mob but reasonably efficient."
- Travel date: Fri 7th of April 2006
Best holiday yet
"We stayed at the Toucan Inn at the end of February 2006 this being our fourth visit there. We have tried other places in the Carribean but have to say this is the friendliest we have stayed at. The rooms are basic but very clean and tidy and the air conditioning is very efficient and not noisy. Troy the manager is very friendly and nothing is to much trouble for him. Look out also for Christine at reception the Bananaquit of the Toucan where does she get her energy from? pure adrenalin. If you like to fish like I do the chef will be more than happy to cook it for you, I brought Tuna and Kingfish back one day and had it for dinner and it was cooked to perfection 10 out of 10. Will be booking the toucan again for 2007"
- Travel date: Sat 25th of March 2006
"We stayed at Toucan with a group of friends. We had a good time. Troy the Manager was very helpful, and as other people have said Christine in reception was very helpful and efficient. The restaurant was open and cool and the food was good although we would have liked the chance to have a snack in the evenings, this menu was available until 6pm only. Most of the staff were pleasant, but one girl in the restaurant was very surly and slow ( we did not get her name )one morning we waited 45 minutes for 2 boiled eggs .. We had a garden room which was very nice, and had a private area outside to sit with table and chairs as did all the rooms. The evening entertainment was very limited and finished very early.(930 pm ). The pool was lovely with lots of chairs and loungers these could both have benefitted from some cushions on them. If we were lucky enough to be able to go Tobago again we would have no hesitation in staying here again, despite the longish walk to the beach. We ahve visited other carribean islands and found Tobago to be the friendliest by far"
- Travel date: Mon 20th of March 2006
Toucan be over the moon
"Spent 4 - 18 Feb 06 at the Toucan Inn. Fabulous, will go again. We had a garden room, which we found quieter than by the pool. Rooms are basic, clean and serviced every day. Spend some time getting to know the staff individually, they will repay it many times over. Nothing is too much trouble for Troy, the manager, just ask and it will be done. Christine in reception is hyper a 100% of the time and it seems that she sorts problems out before they occur.
Shelley, a waitress in the restaurant, loves to sing as she works. She also loves books, if you've finished yours perhaps you could pass it on to her. Kerri-Ann, also a waitress will look after you and Hochoy (waiter) also makes the best Pina coladas we've ever tasted.
Only gripe we had was that we were All Inclusive and found that the Menu, although extensive, was not changed during the 2 weeks we were there.
To sum up, see you next year. Thanks to all of the staff."
- Travel date: Mon 20th of February 2006
Bonkers about Bonkers
"We stayed for 4 nights in a poolside Cabanna in Jan 2006. This hotel was clean, comfortable, and very relaxing. It is not a luxury hotel but if you like simple and characterful accomodation then this should suit you fine. Rates are good and there is a decent restaurant as well. Rum punches were awesome (V strong ! ) The hotel staff were brilliant and made us feel welcome and at home . The location is fine for the amenities at Crown Point. It is close to the airport but there is no noise disturbance.
Great place to chill out ! PS hire a car with decent suspension to travel around Tobago. Would go back again anytime"
- Travel date: Mon 13th of February 2006
Lovely relaxed holiday
"We stayed at Toucan for 2 weeks over the new year. The hotel is quite basic but rooms were very clean and comfortable. Troy the manager was excellent and very keen to make you stay enjoyable. Most of the staff were lovely but they had some staffing problems while we were there and a couple of the staff were quite rude.The hotel is small and we met some great fellow guests.The onsite dive centre staff were very helpful and friendly. There is a small daily charge for pool towels.
The all- inclusive food was variable in quality but you can ugrade to the main menu for a small cost.
The Toucan is in a good location within walking distance to Store Bay. Sunday school is good fun but can feel a little seedy when it gets very late at night."
- Travel date: Mon 23rd of January 2006
very good value for money
"My Wife and i really enjoyed our stay at the Toucaninn
For the money we paid it was extremely good value .
The food we thought was excellent and the staff were very friendly .What prompted me to write this review
is that I that I have just read a review about this
hotel on trip adviser that said they found the staff
to be very unfriendly. If true how can the staff in in the hotel be so different in such a short time.
All the staff when we were there had been working for a number of years.
P. S Iam not a friend of either management or staff."
- Travel date: Fri 13th of January 2006
Moved from the Toucan after 2 days!!
"We stayed at The Toucan in Nov/Dec 05, and have to say that although the hotel was friendly and clean, our room (one of the garden rooms on a corner) left us feeling really disappointed. In the Caribbean you get what you pay for, and next time we will know. The room was dark and very, very basically furnished to a point where the room consisted of a bed, a table, a broken curtain and a telephone table. Not at all like the shots on the website. No pictures to brighten things up and no sun. No balcony in any of the rooms to chill out when the sun gets too hot and no outside space to call your own. This is no fault of the hotel, it is purely personal taste, and after visiting some fantastic hotels throughout the world, my partner and I found the Toucan a bit depressing and not really what we were looking for. We moved to another hotel after just 2 nights. Incidentally no mention anywhere of the fact that Crown Point is NOT a place to go on holiday (again our opinion) We found it a very strange place to go on an expensive holiday. To put it bluntly, concrete homes, fields of goats, dead dogs on the road, plenty of litter, all 30 seconds from the airport!"
- Travel date: Fri 16th of December 2005
Nice place, but very unfriendly
"We went to Toucan Inn based on the reviews here and were very disappointed. While Toucan Inn is a very nice place and has lots of potential, the management and the staff is rather unfriendly, and genuinely uninterested in helping you out. We stayed for a week and all throughout this week, we didn't see a single smile from the staff, but instead got slow and inefficient service, all the while making us feel like we were somehow imposing on them. On top of that it is impossible to go to sleep as they play music until 11 pm every night."
- Travel date: Mon 12th of December 2005