28 Traveller reviews from Holiday Watchdog
Excellent value for the buck!!!
"Just returned from amazing vacation last night! The hotel is - much to my pleasant surprise - right on the beach (smile) ... you walk along the beach to get to restaurants, lobby, bars, pools ... it is AMAZING to see the landscape of the cove with its clean water and horizon over and over during various times of the day! Great selection of drinks and meals, Restaurant Sir Andrews (best of the 3 choices), friendly staff and all inclusive water sports (except for sea doo, of course) all added to a very active and relaxing vacation. Hey, we learned how to windsurf ($20/lesson) with a great help from Sheldon & Ceyan (the equipment - sea kayaks, hobby cat sail boat, snorkeling gear and windsurfing - is already included in price, so no rental fees!!!) Advice/recommendation: - for a little extra $ get a room with occenfront view - you'll have a paradise right in front of you at all times of a day - bulding #1 & 3 has only 2 double beds (combined together, so it feels like a king), 2 & 4 has 1 king size bed ... keep in mind, building #1 is too close to kids centre and hotel ammentities, so if you are a light sleeper, get into bulding #2 or #3 - get a room on 2nd or 3rd floor (for complete privacy) - bring REPELANT to avoid the sun fleece (they bit before sunset and after sunrise) ... if bitten, get an oitment from the gift shop - wear water shoes at all times ($15 at the gift shop) ... avoid the painfull experience from stepping on a sea orchin (as I learned) - love jerk chicken??? ... served at 12 pm every day on the beach ... yummyyyy!!! - excursions ... compare the hotel prices with services offered by locals (usually much cheaper) ... ex. snorkeling with hotel is $50/person, locals will take you for $15 if 4 people are booked or 420/2 people ... you can negotiate. The incredible holiday with priceless memories!!!"
- Travel date: 21st December 2012
Theives allowed on property
"While staying at this "gated, secure" resort, our room was burglarized in the middle of the night - with us in the room asleep!! They entered through the second floor balcony! 8 to 9 rooms, in different buildings were burglarized in ONE night. The hotels response has been PATHETIC! They will not cover the items stolen claiming it was not a "forced entry". The hotel manager never even talked to us about the theft! DO NOT STAY AT THIS HOTEL!"
- Travel date: 14th August 2012
jamaica with passion
"Reading some of the reviews, we do all agree. the hotel is fantastic. The rooms, facilities, the food and ofcourse the beach and weather. But the other thing that striked me was Jamaica it self and the people. You have not seen Jamaica if you have not been outside the resort. Negril is a great area with lots of things to explore. People will always help you in any way they can. So you have a great time. They are proud of their country and they want to show that. It is still a country in development, and that shows. But the people appriciates life more then we sometimes do. We take things often for granted. They "enjoy" and embrace life. There is only one time table and that is "Jamaican time". We will go back in the near future, maybe even later this year. But I would hire a car for a couple of days, or hire a taxi for a day. The roads are not always great, more pot holes you have ever seen. (yes more then in the UK!!). But big improvements have been made. There are a lot of stories about safety. But you would not go out at midnight in a estate in manchester, london, etc. just use your commen sence as you would in the UK. I can tell you so many things, But I think you have to find out for your self. It might just surprice you, like it did for me. michel"
- Travel date: 11th March 2011
"We visited the Riu Negril in September 09 and all i can say to anyone who may be planning to go here....book now!!!!!! We have been to Riu before in the Dominican where we have had great holidays so we were hopefull this would be as good and we were not dissapointed. From the moment you arrive you welcomed and treated with a cocktail and your cases are moved to your room for you, from the moment you arrive you can relax. The care and attention from the reception staff is excellent, the cleanliness of the rooms was superb, the room was cleaned every day, and i mean cleaned, swept, the bathroom cleaned, clean towels and always with a smile. The block we were in was tidy and clean with maintenence constantly going on with guys touching up with paint-the place is spotless. Food, always a area that is open for complaint- but you have to be so narrow minded not to be blown away with assortment of different dishes and every night has differnet theme,eg mexican,carribean,italian,etc. I say when you go away it is to try different cultures and foods and not to eat what you would every day at home and this is why some people complain because it is not what they are used to and how narrow minded is that, you have to try it if you don't like it try something else. Entertainment- during the day, not that much going on but we did not go for this we went for a relaxing time but you can join in the arobics, or the dancing on the beach or the volleyball or water polo or beach soccer or just relax at the swim up bar in the pool. In the evening the place comes alive, with live music every night and entertainment shows along with the beach parties the entertainment team do a great job and they just love you joining in with games they put on. The beach---well i give this holiday 9 out of 10 and they lose the one point for the beach, not as good as i expected, don't get me wrong it is still beautifull but it is not like Dominican beaches, the sand is not as good and you have to be aware of sand flies but only in the evening, but i am being very picky here. The water is just fantastic, lie in the water and the fish swim around you, it is amazing. We went in September (rainy season) and yes we did have rain so if you are thinking of this time, you will have wet times, mainly in the middle afternoon, but by evening it clears, but we also had beautifull sunny times where the sun is so hot it is hard to sit in it directly. We did not do any trips as we had a little one with us and the journey times would have been to long for her, so we did some fishing with locals and some jet skiing, but the trips do look good but not cheap, but you can get cheaper if you talk to the local guys on the beach. To sum up, This Riu Hotel delivers on all counts for me, excellent value for money, relaxation just begins as soon as you arrive, would i go again.... Yes Yes Yes. Finally, i always book with Thomson as they have always delivered a good holiday, and once again, no complaints...well done Thomson, flights on time with no delays, transfers excellent and the coaches were clean and NEW. Rep was informative and helpfull. Go on Book it- you'll love it."
- Travel date: 30th October 2009
club hotel riu negril my review
"Club Hotel Riu Negril is an amazing place, the beack is great, the food is excellent. the staff are so friendly, the eintertainment is brilliant. there is also things to eat and drink always thing to do. i went there for a wedding it was a brilliant wedding. i do recommend Club Hotel Riu Negril. its a great family place, plenty of thing for the children to do. "
- Travel date: 8th February 2009
This holiday was the best I have ever be...
"This holiday was the best I have ever been on! The staff were amazing and couldnât help you enough and the fact you received a cocktail as soon as you walked through to the resort was fantastic. The rooms were spotlessly clean and were clean and fresh everyday! As soon as you saw the beach it was a breathtaking sight. There was lots of activities to do like canoeing, peddle-boating, wind-surfing ect. For dinner we spent most of our meals in the buffet and there was a wide variety of choice. Each night had a different theme. Alton was our star waiter!! Overall food was delicious!!! After Dinner we usually spent our night watching whatever shows that were on which were absolutely amazing and the pre-shows hilarious!! All of the entertainers were fantastic and so friendly! Watch out for Spiderman as he's the coolest guy you will ever meet! The drinks were to die for my favourite was the Pina colada & Strawberry Dacolac you've got to try them! On the whole it was an amazing holiday and recommend it to everyone! Iâm definitely going to try and come back again!!!"
- Travel date: 25th January 2008
Visited Jamaica for the first time in Ap...
"Visited Jamaica for the first time in April 07. This hotel was everything we had expected it to be. All the staff were very friendly and couldn't do enough to help you. Hotel consists of 4 accommodation blocks, with block 4 being furthest away from the restaurants, pool, and bars etc. We were in block 4 which is a ten minute walk to centre of the complex but hey 'no problem' however, block 2 would be more convenient if there were young kids or elderly in your party. The rooms were large and spacious, cleaned every day, maids even pick fresh flowers in the mornings to decorate the bedding with and bathrooms have his and hers sinks. Minibar is a very big understate meant as it has full size optics which are filled up every 2 days along with the fridge full of beer, coke etc. Cannot fault any of the restaurants, they all offer something different. You have to queue to book places in the Brazilian, Shadows steak house and Sir Andrew a la carte restaurant which is well worth it however queue early as there are a limited number of places available for each sitting. Definitely visit the shadows steakhouse at lunch time and dinner as it is excellent. Again staff in all the restaurants are all very helpful. Tipping is included in the package price but staff excel in customer service and tips are always grateful received. Didn't see much of the entertainment as we were always tired at night but the entertainment staff always had activities during the day and beach party at night should not be missed. You must try the jerk chicken from the beach hut! Beaches and pools were excellent and were a great place to spend Easter Monday. Loved the pool which had a bar in the centre of it. The beach is a private beach which is guarded by security staff to avoid you being pestered by 'looky-lookyâ. There are women at the beach perimeter who offer to braid your hair, just smile, and walk on. You should give the jet ski's a try , they are not run by the hotel but men are always there just outside the private beaches perimeter and offer you a go for a reasonable price. If planning to do any excursions book before you leave as it is a lot cheaper. From Negril it takes 3hours to get to Dolphin cove and Dunns River falls so if you intend on doing these excursions which I highly recommend as they were both fantastic do them on the same day. Rick's cafe is also another most - take a towel to jump in the sea from the cliffs ( ricks cafe tradition). Overall Jamaica was a superb holiday and I am keen to return. I was concerned about being bothered by the locals before I went but they didnât bother you at all and all tour guides etc were very friendly. Had a brilliant time and would recommend the RUI Negril to anyone. The ' No problem ' attitude is the best!!"
- Travel date: 30th May 2007
First impressions of this hotel is wow t...
"First impressions of this hotel is wow the buildings are very impressive. All the buildings were spotless, painters touching up any unsightly areas, I know how the queen feels now, that the world smells of fresh paint! The grounds were the same beautifully tended lawns and shrubs. The room was spacious spotless and with a bed the size that would do the playboy mansion proud. The beach was raked clear every day and too was very nice the carved tree stumps giving a nice effect. The themed restaurants were good the steak house good, a tip though, a rare steak at the steak house equates to nearly raw but other than that very nice. The St Andrews al a carte, Very nice for a change of pace good food too! The Brazilian was good to a lot of different types of meat and very filling. The main restaurants food was excellent with something for all, I would imagine, with a different selection every night. But one problem here is getting a table if you are dining later. We went on a trip out, got to dinner at 20:15 not a cleared table to be had, we finished up sat at the tables outside after my wife set it for us. On another occasion I saw someone having to tip to get a clean table to dine at. The entertainment staff were great always with a smile; they put on some ok shows too. There wasnât much in the line of entertainment brought in from outside, there was last year in Mexico (Riu Yucatan) but as the hotel is a way away from anywhere that was understandable. On the day we left the hotel they were building their own set from cardboard and silver paper for the night show themselves they worked there hearts out. The prizes for the shows winners was always a small bottle of rum even for the kids shows courtesy of Margaritaville a club in Negril that the hotel staff promoted to presumably get you out from drinking at the hotel didnât Riu provide any Riu prizes was this a cost cutting exercise? During the day the lobby bar was excellent but the others and all of them on a night were different. The bars were the same as the restaurant tip and you got good service donât and become tea total. I know Jamaica is a poor country but isnât it Riu`s job to look after the staffs remunerations it does state in their brochure all gratuities are included. I know American people tip all the time but not all European people do. Donât worry though even if you tip each drink you wonât spend much the lobby bar closed at 22:00 and the others at 0:00. The disco was open till 2:00 in fact on one occasion the amount of bar staff in there had parity with the amount of guests (3). There were lots of European guests and most like to drink a bit later and socialize with each other. This is after all a European owned hotel so why close the bars so early? If closing the bars early is a new Riu policy to offset costs then I think it is a poor one, do the other Riuâs do this now? One couple we met got a few drinks in before the bar closed and was told that they couldnât drink them after 0:15 as the staff had to stack all the chairs away if they wanted a drink they had to return to their room; in fact they shut most of the lights out at that time every night. If Riu paid as much attention to the upkeep of its guests wellbeing as it does to its premises it might generate and maintain a customer base but with this penny pinching, I doubt that will be the case. This is the second Riu I have stayed at (the Riu Yucatan Mexico last year) we had a wonderful time there the people were great and looked after us very well as we looked after them for their efforts. All in all we had a good time but we could have had a great time. This will probably be the last holiday at a Riu for a while."
- Travel date: 28th April 2007
A fantastic holiday! Check in was reall...
"A fantastic holiday! Check in was really quick and efficient and you were met by happy chirpy staff who could not do enough for you. Bellboys transported luggage so you were given a rest from the start. Take us dollars Jamaican not needed Rooms were lovely and big and absolutely spotless, fridges well stocked and optics were great too. Staff are all polite and helpful the no problem approach is second to none, we were totally relaxed whilst in Jamaica if only we could be this relaxed in the UK! Food is great and plenty for all nationalities not repetitive at all. Pool is spotless and does not smell of wee as some people have said we saw staff cleaning that pool early morning and late at night and they were taking samples at regular intervals during the day and charting them. The only thing we found were a pain in the neck were the locals on the jet skis trying to get you to hire them, but once they saw the security guards on the beach they took off a bit rapid, the police were also keeping an eye on them too. My children loved Jamaica ages 12/8/2 nice shallow water for them to play in and the fish sanctuary really appealed to them our room was opposite it so that was a daily visit for us. We have been to Riu Hotel in Dominican republic too and we got the same service levels in both hotels treated like royalty. I would have no problem recommending both hotels to anyone. Take no notice of the negativity go you will have a fantastic time whether at the Riu Negril Jamaica or (meringue in Dom rep) No problem mon!"
- Travel date: 27th July 2006
We arrived on the 23rd march 2006 for a ...
"We arrived on the 23rd march 2006 for a two week stay, fell in love with the place the people in general, this was our first time in the Caribbean special comments from the friendly bin man, Kenny on the beach, Paul the singer, Patrice in the resteraunt, the entertainers, reception & even the guy who climbed up onto the bar roof to paint it only to find he had been given the wrong colour? No problem, what an attitude great! That is what we took home on the 6th April 2006 so much so were back at the same hotel on the 25th May for another two weeks looking forward to "get amongst them " ye mon. My only downer on this experience was the second week the "yanks "arrived in force for their "four day " vacations tipping everything in sight? I donât mind tipping but when your holiday in paradise is "dampened" shall we say by a weakening dollar there is a time and a place for everything not when youâre stood three deep at the bar! Trying to buy your way to the front. That is about it apart from if you havenât been donât wait any longer get booked."
- Travel date: 18th May 2006
We've just spent a fantastic week at the...
"We've just spent a fantastic week at the Riu Negril. Unlike previous reviews there were hardly any kids there when we went (first week May), which was great. In fact, the hotel didn't appear to be full so there were no queues in the restaurant and plenty of sun beds on the beach for all. We found the food great - but I could see that it would probably get a bit repetitive if you were there for 2 weeks. There was a fab choice of Jamaican cuisine which meant you didn't feel the need to eat outside the hotel in order to experience the 'real Jamaica' food-wise. Also, we didn't bother queuing to book any of the specialty restaurants - we'd heard that the same food was available in the main buffet-style restaurant - and that certainly appeared to be the case. The beach was lovely and clean, as was the water. We didn't experience any sand fleas - in fact there were hardly any creepy crawlies at all - you get more in the UK! I agree that you don't need Jamaican dollars - but rather annoyingly the hotel will only change your traveler cheques into Jamaican money - which means that you have to spend all your time working out conversions as everything is priced in US$ (including the hotel shop, which I thought was a bit ironic!). All in all I'd definitely recommend the country, the resort and the hotel!"
- Travel date: 18th May 2006
We have used the Riu chain before when w...
"We have used the Riu chain before when we went to Dominican Republic and although the Riu Negril was lovely, the service didn't live up to the standards we have seen in the past. It seemed an effort most of the time for the waiters/ waitresses to serve us. On our previous holiday, seating in the restaurant was static for the whole fortnight - this meant that you could build up a rapport with your waiter and leave him a tip at the end of your stay. At the Negril, seating was a bit of a free for all and there seemed to be little organisation at mealtimes. Booking into the 'posh' restaurants was a challenge. We were told to go and queue at about 8am and reserve a table for that evening. When we got there just before 8am, there was a queue right around the block and we weren't able to reserve a table for that evening. My advice to anyone wanting to book one of the nice meals, get up very early or camp out!!! Last of the gripes - make sure you have loads of Mosquito repellent with Deet as this seems to be the only thing that stops them biting. Right, moaning over - this is a fairly new hotel, the rooms are really nice and clean. There is a minibar in each room and if there is something that you would prefer in your bar that isn't there, tell reception and they will arrange for one of the optics to be changed. The weeks we were there happened to be Spring Break for the American kids - we thought this might be a problem but they didn't usually surface until early afternoon and then got that hammered that they retired to their rooms again within a couple of hours! The pools do get busy so my advice would be to go down to breakfast armed with your beach bag and sun cream etc -get your towels and bag your sun beds before you go for breakfast. There are some good trips - we enjoyed the Half Moon Bay cruise best. We also did the trip to the waterfalls - it was a nice day out but it takes 3 hours in a rickety mini bus to get there. Unless you have a real burning desire to see them, I'd avoid it. The shows were really good and you can tell that a lot of work goes into making them. Finally, if you're with Thomson or Portland, I'd get a taxi back to the airport - the coaches didn't turn up as expected and the rep was as much use as a chocolate teapot!"
- Travel date: 20th April 2006
Top traveller tips for Hotel Riu Negril
"pack bug repelant and wear water shoes at all times!"
"If you go, lock EVERYTHING in the safe EVEN IF you are in the room!"
"cant miss swimming with the dolphins, going to the famous ricks cafe, on the negril highlight"
"loved it negril is a great place if you leave the hotel ot shows you the real life of Jamaicans"
Hotel Riu Negril is also called
- Riu Negril Clubhotel
- riu negril
- riu hotel negril