Sheraton Santo Domingo Hotel
10 Traveller reviews from Holiday Watchdog
"I stayed at the Melia Hotel in Santo Domingo from May 30, 2005 to June 1, 2005. I arrived at about 2 pm to a beautiful hotel with lush landscaping and a nice entrance. My room wasn't ready so I was offered free drinks at the bar for me and my friends who were with me at the time. I had a pina colada which was excellent. My room was ready about 15 minutes later. I stayed in their deluxe room which had a partial ocean view but most of my view was of the large air vents below (I was put on the 4th floor). The room was of ample size with 2 queen beds, desk, tv, minibar, and the bathroom was of marble. I had room service for breakfast each morning which was delicious. I would stay there again since its cheaper than the Jaragua hotel next door and the rooms are just as nice and comfortable."
- Travel date: Wed 1st of June 2005
"I stay at Melia Hotel for 5 days. The place is clean and nice. Good security, even the elevators...But the prices are outrage, breakfast for two,
$30.00US dollars, locals phone calls staring a $30.00 Dom. pesos, in five days it came to &33.00US dollars, every thing is the same way. Botton line, I will never go back to Melia.
Gibson, from Miami Fl."
- Travel date: Wed 1st of June 2005
Watch out for the guards
"Beautiful hotel with large, spacious lobby and better than average rooms. Safe in the room is certainly a plus. Room service is quick, and for the most part not too expensive...... The alternative is to take a chance on the streets for that late-night snack. Keep in mind that you need to have all guest's registered. Security will not let anyone go to rooms that is not registered. Fair warning for anyone looking for local talent."
- Travel date: Mon 31st of January 2005
lovely pool, but Keno game is fraud
"I would just like to warn everyone about the game Keno.. it sounds great when you start, and you are amazingly "lucky" to start with, but once you get teh high points, you suddenly can't get any more. Soon you pick balls which doubel your bet (and your winnings), but obviously you very quickly get into balance sheet problems on your credit card.... mine particulalrly stunk as i got to 99 colours (only needed 1 more to win) pretty quickly but once i had got there suddenly my "luck" ran out and the doubles just kept on coming... soon i realised i couldn't keep going.. and was forced out. any other stories like this email david on the message below..."
- Travel date: Wed 1st of September 2004
Missing Jewelry from room
"Everything was going fine during our stay until my wife's engagement ring turned up missing from our room. When my wife informed management (after 4-5 calls) , the hotel's representative indicated they would have house keeping check it out. I would think management would have taken a more active role. They seemed to have a very lassie fair attitude.
I should have sensed something when we had to change rooms upon arrival, because hotel staff couldn't locate the key to the safe.
- Travel date: Mon 7th of June 2004
Watchout for the Keno Scam
"Nice hotel but watchout for the Caribbean Keno Scam. They lure you by giving you some free chips and very attractive lady leads you to a table where they rope you off and the slaughter begins. First they ask you for a credit card and they find the limit you have on the card. To win the jackpot you must reach 100 points or more. The thing is that you quickly reach around 95 points but never getr the remaining 5 points. What do you find is that you quicly rack up debt, in one case up to $20,000. They make sure you pay the money befor allowing you to play for the remaining 5 points. Funny thing is that up to when you reach 95 points your credit is good, but then you must pay what you owe before continuing. I have founf several hundreds stories like this one. BEWARE they target americans and it is the only dealer that is an american. BEWARE before you get scam.
One person already filed criminal charges against the owner and operators of the casino as well as lawsuit for damages. If you have similar experience pleace contact me."
- Travel date: Thu 27th of May 2004
Nice but sneaky
"A nice place. I walked to downtown area from hotel enjoying the scenery (for the most part). Upon checkout, I had to review bill which had charges for items I didn't consume from my minibar! After 10 minutes of checking my minibar, the hotel staff agreed that I hadn't consumed anything. Restaurant's REALLY expensive!"
- Travel date: Sun 9th of May 2004
"this hotel was spectacular. the lobby is huge complete with an elegant piano bar with waterfalls splashing in the background blue lighted walls. the second floor (u can get there by either elevator or simply climb the spirl staircase in the lobby which will take u directly to the pool, fitness room, and business room) the pool is huge (it includes a bar)and was never crowded when i went in the morning. u can chill, relax and listen to the smooth sounds of jazz. the fitness room looked a little small from the outside. the rooms were well maintained.
i stayed at a standard room which was very roomy and clean. bathrooms were marble with plenty of hot water. the lobby can get a little chilly so i suggest to those sensative to cold to carry an extra sweater. the hotel is located about 30mins from airport (i paid 25 USD at the time the peso was 49pesos for one dollar), and a 5min ride to the Zona Colonial. The casino was a little small, it was verrrrrry chilly there.
the closest club is located at the Jaragua Hotel,a 5min walk. there is nothing much to say if anyone wants toknow specifics fell free to email me, and if u ask nicely, i can send some pics of the hotel! oh, and i also went on truinter tours, i read someone say that the experience was HORRIBLE! i went anyway just to prove that not all experiences are alike (email me for details), but if u want class and elegance the melia is no question it!!"
- Travel date: Wed 28th of January 2004
A Wonderful Hotel
"We had a great time at the Melia. This is a beautiful hotel with incredible service. The breakfast buffet is magnificent and we had a lovely spacious room with a view of the ocean. There were many good outdoor restaurants along the Malecon for cheap prices. We wouldd efintiely reccomend this hotel and stay here again."
- Travel date: Mon 28th of April 2003
fun in the sun
"This is a visually stunning hotel, with excellent reception staff and fabulous guest rooms. Room service was quick and efficent, but the French balconies are nothing to shout about.
Food was very good, served in American portions. Drinks, too, very cheap. The downside is this- for many of the other staff (especially bars) Spanish is their first language, so bear that in mind. Also, bar staff really should be taught NOT to whistle at customers to try and get their attention. It takes a lot of the shine off what is otherwise a very pleasant experience, and I do still recommend it."
- Travel date: Fri 25th of January 2002