Melia Cayo Coco

Jardines del Rey Ciego de Ávila, 69400 Cuba
5 star hotel

Reviews summary

4
Good
( 6962 reviews)
Brilliant
4822
Good
1526
Average
405
Poor
126
Awful
83
  • 4.5 room
  • 4.5 pool
  • 5 beach
  • 5 service
  • 5 dining
  • 5 amenities
  • 5 food
 

31 Traveller reviews from Holiday Watchdog

I'll be back Melia Cayo Coco

5
Brilliant
by
Reviewed Thu 29th of November 2012

"January 10-17, 2004. The hotel was great. I am sorry I did not pay the extra for a lagoon suite. It was very clean and the lagoon did not smell as I was lead to believe. The hotel was very clean, the food was very good and the staff were fabulous. This was the first time going to an adults only resort and would never go again to a resort that was not adults only. It was wonderfully quiet. It was nice to visit the other hotels in the chain as well."

Holiday details

  • Travel date: Fri 23rd of January 2004

Never again

1
Awful
by
Reviewed Wed 12th of December 2012

"We vistited the Melia for a two weeks over Xmas and New Year 2003/04.
What a real disappointment! We had read the reviews prior to going on
holiday, obviously the reviews were mixed but we went with an open
mind. Firstly we had to wait 1and a half hours on Xmas eve for our room
as it was not ready when we arrived around 5pm!! Not too much of a
problem but the standards were definately not 4 / 5 star by any stretch
of the imagination. The food was basic to say the least , and the only
time we were offered decent food was on the gala evenings, where they
definatley pushed the boat out and made an effort , however we were
eating the reminants for two days after!! The buffet restaurant was
very poor expect to see fish and pasta every night. This is no joke
there were always two pasta varieties and two fish varieties and just
fish not in any sauce! Never saw a chicken breast for the full 2 weeks
just legs so who in Cuba eats the chicken breasts certainly not the
guests at the Melia?!!! The service is attrotious unless you wave the
dollar bills, this is totally unacceptable for a so called All
Inclusive Resort, Some of the resort staff try and be friendly towards
you for the sole reason of the hope of dollar bills you will give them,
they almost beg it is very embarrasing and should be stopped.

We did go to Havanna on the 2 day trip and it was great to get out of
the hotel and eat decent food!, Havanna was wonderful and definately
worth a visit the Melia is not.

I would class the Melia as a 3 star hotel and that is pushing it a bit. I think if we though we were going to a 3 star hotel our expectations would not have been so high. My advice to anyone thinking of going to the Melia is DON'T, you are wasting your money."

Holiday details

  • Travel date: Fri 23rd of January 2004

Amazing

5
Brilliant
by
Reviewed Tue 6th of November 2012

"I have just arrived home from The Melie Cayo Coco and i can honestly say it was the best holiday i have ever been on!! Both the food and accommodation were fabulous, i can not fault a thing! Cuba itself is a beautiful island, make sure you go there and visit!! Swimming with the dolphins was aslo a pleasure!!"

Holiday details

  • Travel date: Wed 21st of January 2004

Fabulously Relaxing

5
Brilliant
by
Reviewed Sun 28th of October 2012

"We travelled to the Melia Cayo Coco in October 2003, this was our second trip to the hotel, The place is trully excellent the staff are amazingly friendly. No one compares with ORLANDO as a bar man the man is a true genius a real talent. All the staff try so hard to make your holiday the best ever the weather is fantastic and the ocean and beach wonderful. The food is very good. though Cuban wine has a lot to be desired but then if thats all i can compain about so be it!!

Get over there and enjoy this trully lovely relaxing holiday destination. You will not be disappointed"

Holiday details

  • Travel date: Mon 19th of January 2004

A great time

5
Brilliant
by
Reviewed Fri 30th of November 2012

"This holiday we decided to try Cuba, and we were glad we did. We went for a week, and my husband had the luxury of staying an extra week. The entertaintment staff were outstanding. They were always there to get us involved in something, and they were always ready to entertain our teenagers. The food was good, and the bartenders always ready to serve us a drink. I have to say I will remember Lester. His manners, his ease, and the way he treated everyone. They are lucky to have him. All the staff were exceptional and we would recommend the place to friends.
A great place for a relaxing holiday. M.A. from Toronto"

Holiday details

  • Travel date: Fri 16th of January 2004

One of the best holidays we have ever had

5
Brilliant
by
Reviewed Wed 10th of October 2012

"We returned yesterday 12th January from a 2 week holiday at the Melia Cayo Coco and it was one of the best holidays we have ever had. The room was clean, quiet and spacious and although we never met the maid she kept the room beautifully bringing a smile to our faces every day with her blanket and towel sculptures. the gardens are well kept and the gardeners are friendly even though most of them speak very little English.

The choice of food is excellent it's different but good, well cooked and remember it is buffet service so if there is something you don't like the look of you don't have to eat it. The waiting staff cannot do enough to keep you happy refilling glasses almost before they touch the table. Look out for Yamil and George they are excellent and will do their best to please. The weather was wonderful and if it was a little cloudy first thing in the morning it didn't take long for the sun to find its way through.

It was very windy on the beach so we sun bathed around the pool but most day we strolled along the beach sometime during the day. Yes there was seaweed which was cleared every morning but how do you stop the sea from rolling in and leaving its natural deposits behind?

Entertainment staff have a variety of events planned throughout the day and there is a show at the theatre every night but we found it relaxing to have drinks in the lobby and listen to the young lady playing the piano.

We did the Jungle tour which was most enjoyable and also the Colourful Cuba. If its the real Cuba you want to see do the ovenight tour to Havana it is one of the best tours I have ever taken a full, interesting and enjoyable itinerary and great value for money this is the real Cuba.

The only advise for anyone planning a holiday in Cuba is go with an open mind and enjoy what you find there. Remember don't begrudge tipping the staff they earn an average of 20$ per month and work very hard.

If you need a holiday to relax and chill out choose the Melia you will not regret it."

Holiday details

  • Travel date: Tue 13th of January 2004

Paradise

5
Brilliant
by
Reviewed Wed 31st of October 2012

"Well! This being my first trip down south and reading some of the reviews, I almost regretted my choice. I am glad we went because everyday was a new experience. We had the superior room overlooking the wedding chapel and swimming pool. The grounds are kept very clean and there is minimum mosquito activity (trust me because the little buggers love me). The room was excellent and spacious enough for two. If you leave the maid a little something on the pillow every morning you do not have a problem. The beach was kept very clean all the time, I really did not see much seaweed but what do you expect it is the ocean and you are bound to have some. The water was crystal clear and warm.
As for the weather we went on the 14th of Dec and during that week we had 4 days of sun and the rest was cloudy and windy. You could still get a tan by the pool which was well protected from the wind. As everyone before me has stated make your reservations as soon as possible for your whole stay. We enjoyed the buffet the best because of the atmosphere and variety of food. We enjoyed all the a la carte restaurants. The Cuban restaurant by the beach was more enjoyable for lunch than supper just because of the lack of variety for the supper menu. Do not be afraid to try different food, it is all tasty and neither one of us was sick. You must check the entertainment out which happens nightly, it was rather enjoyable for my wife and I. All the staff were very friendly and that is even before you tip. All in all we had an excellent time and I highly recommend this resort. If you are looking for an intimate getaway and like to meet new people this is the spot. And Hola to all our new friends. Brian and Maryse"

Holiday details

  • Travel date: Sat 10th of January 2004

No comparison!

5
Brilliant
by
Reviewed Tue 6th of November 2012

"We cannot say enough about Cayo coco, staff is amazing, all speak several languages, very helpfull. Food could not be better, ( all inclusive) never eaten that much lobster and shrimp! Grounds were immaculate. Vehicle rental went smooth, ( susuki vitara?) NO problems at all. Rooms were large, many extras, cant say enough! Enjoy, we will."

Holiday details

  • Travel date: Wed 7th of January 2004

Good value

4
Good
by
Reviewed Fri 30th of November 2012

"Hola!! My wife and I have just returned from Melia Cayo Coco. Having read some of the neagtive reviews I was a bit concerened about what we would find. All in all it was a very good week. We had a lagoon room that gave us beautiful sunsets and there was no sewage smell or mosquitos. It was a breezy week so perhaps we got lucky. We felt that the extra charge for a lagoon room was well worth it. The rooms are fine... not 5 *, but clean and comfortable. Expect a few glitches like no roller to hold the toilet paper and a noisy refridgerator. This is Cuba! The walk to the beach was fine, you need the exercise after all the food you consume anyway. The food was o.k., not gourmet but we did not expect it to be. We never went away disappointed or hungry. The ice cream and the espresso were as good as you would get in Italy. The variety was fine and the Christmas dinner featured a wide range of choices, including copious amounts of shrimp, lobster and even turkey!
The a la carte restaurants were a nice change.... make reservations as soon as you get there. We enjoyed the Italian the most, the "International" setting left us a bit cold, although the food was quite good. This is a place where you can be as active (or as laid back) as you wish. There were lots of activities organized by the "activity staff", including exercises, beach games, beach and pool volleyball etc. There was music / dance show every night with a different theme and the variety of costumes and sets was quite amazing considering where you are. The beach was great and we did not find the seaweed to be a problem. What does one expect from the ocean? It is cleaned each day regardless and you can walk for a few kilometers if you are the least bit adventuresome. Most of the staff were great. Like any business some are better at what they do than others and some just do not seem to care. Seek out Omar as your waiter - he will make your buffet experience a real pleasure and the tips (we left a buck a meal and a bit more at the end) are really appreciated. AB/FB Mississauga, Ontario Canada"

Holiday details

  • Travel date: Mon 29th of December 2003

The staff was great

4
Good
by
Reviewed Thu 29th of November 2012

"We just spent a week at the Melia Cayo Coco and although the food can get slightly boring, the staff made the trip! Their efforts were a joy and they worked hard to keep us comfortable and well cared for. Having traveled to numerous locations in the islands I would reccomend the Melia highly. It's not the Med nor is it a 5 star but it also doesn't cost a lot. Considering the price its a decent relaxing friendly spot.
We would certainly drop by again."

Holiday details

  • Travel date: Sun 28th of December 2003

brill holiday

5
Brilliant
by
Reviewed Fri 7th of January 2011

"had a great time all the staff are great very clean rooms good food exelent lovely weather plenty of sunbathing round the pool no one to disturb you. the staff will get you what ever you want. thank you all for a good time.dave&margaret russell middlesbrough england"

Holiday details

  • Travel date: Sun 2nd of January 2011

Rating breakdown

  • 5 Beach
  • 5 Room
  • 4 Pool
  • 5 Service
  • 5 Dining
  • 5 Amenities
  • 5 Food

Best Holiday Ever

5
Brilliant
by
Reviewed Fri 29th of October 2010

"Well where do i start .... Just got back from our honeymoon at Melia Cayo Coco in Cuba and the only word you need to hear is AMAZING !! From the moment we got there to the moment we left it was fantastic.
The hotel is fabulous! We got upgraded to a lagoon villa which was spotless and very well equipped. The staff are so friendly and helpful. Most of them speak good english and those who dont will give it there best effort.
The grounds where kept immaculate and the food was out standing catering for everyones tastes.
Entertainment through the day around the pool was fun and at night it was very quiet, a piano being played in the main bar area and the football bar which had 2 pool tables played livelier music however if you want something a bit more you only had to go to the Sol Hotel next door (2 minute walk)to find the disco.
The beach was well looked after and sun beds available all through the day.
We would like to say how good Thomas Cook were especially our rep Kathy who even through the whole Volacano ordeal was very positive and looked after those who where stuck extremely well.
We would highly reccommend this hotel and will definately be visiting again very soon. "

Holiday details

  • Travel date: Mon 3rd of May 2010

Rating breakdown

  • 5 Beach
  • 5 Room
  • 5 Pool
  • 5 Service
  • 5 Dining
  • 5 Amenities
  • 5 Food

Hotels near Melia Cayo Coco

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Top traveller tips for Melia Cayo Coco

  • Holroyd by Holroyd

    "Hire a car and visit the mountain/agricultural region "

  • "Do not go if you want vibrant busy area. Itis quiet and peaceful "

  • "Catamarna snorkling trip "

  • sun seaker by sun seaker

    "if you want good service sun & peace go we would like to go back "

Melia Cayo Coco is also called

  • Melia Cayo Coco Hotel
  • Cayo Coco Melia

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