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Grape Bay Beach Hotel

Reviews summary

3
Average
9 reviews
Brilliant
1
Good
3
Average
1
Poor
4
Awful
0

9 Traveller reviews from Holiday Watchdog

Below Average

2
Poor
by
Reviewed 31st October 2012

"We stayed at Grape Bay Beach at the end of July 2005 to the first week in August, we stayed a full week. I made the reservation months in advance, requested ONE king sized bed. Upon arrival, they said they did not have a room with one bed, the only available room had 2 beds. We took it as we had no choice in the matter. But we were very disappointed. Our balcony was supposed to be ocean view. We had a view of a construction site, which also woke us every morning. The plastic table and chairs on the balcony where in terrible condition. There were ants all over the place including inside the room, crawling on the floor and all over the walls. There was no hot water - so if you are staying here, you better get used to a cold/luke warm shower. The tiles in the bathroom were falling apart, the condition of the room was poor. The rugs in the halls were dirty and needs to be replaced ASAP. The ice machine is locked up. You need to walk to the front desk, ask for the key - walk back to the ice machine - then drop the key back to the front desk. They never offered to bring us the ice. I always felt like I was bothering the staff upon making a request. They were not very friendly or courteous to us as guests. We never used the pool or ate at the restaurant. The restaurant is in the pool area. The tables for the restaurant are placed around the pool, which makes it awkward. If you're swimming, you have to mind the people dining around you. And, if you dining, you have to look at half naked people swimming - Ughh. On the up side, the beach was one of the most beautiful on the entire island. If you are a beach lover, it's worth staying here to have this very private romantic beach. It's just a 1 minute walk to the beach from the hotel. The hotel does give beach towels, and if they are available, they will give you beach chairs. They only have about 4 of them, so grab them early. Breakfast was served every morning free of charge. It was a good variety including assorted bagels, muffins, pastries, jams, cream cheeses, quiches, fruit, and cereals. There is a microwave, 2 toasters, and 2 coffee machines. They also provide bottled water and juices. The hotel also has a computer in the lobby available for your service. I used it several times to check my email. We rented a moped to get around for the most part. The taxi rides are very expensive and I didn't trust them b/c we did take cabs into town a few times, they all charged different fares ranging from $8 to $16. The island of Bermuda is a very beautiful & romantic!! Where ever you stay I hope you enjoy your trip!! I would rather not stay here again. I'll choose another hotel to spend my time and money."

Holiday details

  • Travel date: 10th September 2005

Grape Bay needs work

2
Poor
by
Reviewed 10th November 2012

"Just returned from a 4 day stay at the Grape Bay Beach Hotel which was not what I expected. On our previous stay in Bermuda we stayed at this hotel which was the White Sands very nice, but since the change in ownership you can see a decline in the property. Our room had a broker lamp, broken clock radio, a TV that worked sometimes and the faucet for hot water was missing a handle. The beach had a lot of debris on the beach and of course there were not longe chairs you had to carry beach chairs from the front desk and if you could find 3 that worked you were lucky. The pastry that was served on Sunday was served on Monday, Tuesday etc. For a Value go to Harmony Club, at least you can use the beach at the Elbow Beach Resort."

Holiday details

  • Travel date: 7th September 2005

Great time at Grape Bay

4
Good
by
Reviewed 10th November 2012

"We stayed at the Grape Bay Beach Hotel July 15 - 21 2005 with a special stay 4 nights get the 5th night free. The location is great, a residential neighborhood with great ocean views. Just a 2 minute drive into Hamilton. There is an incredible private beach just 2 minutes walk down a flowery path. Recently remodeled, the room is average and clean. (we stayed #245) This is not a fancy hotel - but we feel a great value 3 star hotel. The day starts with a generous continental breakfast- yogurt, juice, quiche, bottled water, cereals, bagels, peanut butter, muffins, coffee, tea and toast. The pool is very nice and warm, although the restaurant on site puts tables and chairs so they are almost touching along one side of the pool, so don't be expecting to lounge by the pool, you have to climb up stairs for lounge chairs but up there the view is spectacular. Good place to drink your coffee in the morning. Pool closes at 6 p.m. but we saw other hotels that did the same like Elbow. If you are not renting scooters, the walk to the bus stop, grocery store or pharmacy might be about 10 minuets plus. The room has an iron, ironing board, hair dryer, refrigerator, safe and ample closet and drawer space. It is true the carpets have seen better days and there are water stains in places but we did not mind this. The office provides beach towels. Sapori is the on site restaurant and is a bit pricey but good. Only go there if you have nothing else to do after your meal, the service is very slow. The hotel offers internet access for 15 minute intervals- which was great! We rented a scooter and again the location was great- right in the middle of the island. We would return to Grape Bay Beach Hotel in a heartbeat! Bay Beach Hotel in a heartbeat!"

Holiday details

  • Travel date: 24th July 2005

The beach is awesome

4
Good
by
Reviewed 13th December 2012

"We stayed at the Grape Bay Beach Hotel in June of 2005. Although this hotel is not above average compared to luxery hotels/resorts on the island - this hotel has a really attractive price point if you are trying to save money. The rooms are average - nothing too fancy, with definite work being needed in placs. The breakfast every morning was a HUGE plus - good selection and FREE! The BEST part is the beach - it is one of the longer ones in Bermuda and WONDERFUL. The beach definitely made it worth our stay!"

Holiday details

  • Travel date: 17th June 2005

Average Hotel

3
Average
by
Reviewed 10th December 2012

"Just came back from the Grape Bay Beach Hotel. We stayed in the rooms with the garden/terrace view, which is quite dated. Though we were not expecting the Ritz, we were annoyed that one of our room bulbs wasn't working, the toilet rocks and general dirtiness of the common area carpets. Rooms have a TV, coffee maker, refrigerator and safe. Our view consisted of the back of the Sapori restaurant though if you tilt your head a little, you are able to see the ocean. I thought the pool area was a little strange as it is located right next to the restaurant. Instead of beach chairs along the pool, you have tables for diners. The lounge chairs are on the upper terrace, which has an awesome view of the ocean. This layout generally discourages people from swimming. We swam with our 4 year old, but I thought we became part of the restaurant entertainment. Also, the pool is not heated as advertised. On the positive side, breakfast is provided everyday, which in Bermuda would save quite a bit of money. The self service breakfast consisted of 2 choices of cereals, pastries, fruit, yogurt and even quiche if you are up early enough. Coffee, teas, juices are also available. Overall we were pleased with the selection. We also thought that the staff was quite helpful. They will provide beach blankets and beach chairs if needed. You can also buy bus tokens from them, which is quite handy. The beach is a quick 5 minute walk away along a nice quite flowered path. That is a big plus. The bus stop is a 15 minute walk, though they will provide transportation if needed. We opted to walk through the typical Bermudian neighborhood every day. There's a grocery store nearby and the railway trail ends here also. Paget Marsh is nearby as is the botanical garden. Generally, we were happy with the location. The hotel's restaurant, Sapori, served pastas, pizzas and seafood/steak. We were a little disappointed as we thought they were specializing in Thai and Japanese food as our research indicated. The dinner entrees were average and generally cost around $30. Desserts/Appetizers are around $7 They did have a great Bermuda fish chowder appetizer and panna cotta for dessert. The restaurant staff was also quite accomodating especially to the whims of our preschooler. Service was excellent. Also, the restaurant is not open for lunch everyday and sometimes won't be available for dinner if it is book for a local function such as weddings, etc. Overall, I think Grape Bay is good for people who want to save money and are not bothered by walking a little. Don't expect any luxuries, just the basics."

Holiday details

  • Travel date: 2nd June 2005

Grape Bay is disappointing

2
Poor
by
Reviewed 27th October 2012

"I agree completely with the last reviewer who was also disappointed with Grape Bay Beach Hotel. The saving grace for this place is the view and the location. We had a nice room with a beautiful view of the south shore, and the beach, which was lovely, was a one minute walk away. It is also very convenient to Hamilton, as long as you don't mind the 15 minute walk up and down the hill to get to public transportation. The staff was only barely adequate, with a few employees being dreadful. We were given completely incorrect information on more than one occasion, and incomplete and or confusing information on others. The staff needs to be expanded and better trained. A good staff can make an unattractive place seem more accetable, but most of these employees made it worse. I agree that the place is badly in need of repair and updates. I suggest they open a bar in the hotel where the previous one was and get a real storage space. The complimentary breakfast was barely edible and always the same. We ate at the restaurant for lunch one day and, except for the Bermuda Chowder, the food was very unimpressive; bland and overpriced. Hamilton has so much more to offer for great food. No one can use the pool because the restaurant, which is not owned by the Hotel, has set up it's tables literally next to the pool, so a sunbather would have no where to sit , nor any privacy. With so many wonderful Hotels on Bermuda, I woud not recommend this one, even given the view and location. It's too bad, because it has such potential. It is owned by the same company that owns the Harmony Club down the road (don't ask for directions from Grape Bay staff) and they need to get their act together."

Holiday details

  • Travel date: 31st May 2005

Disappointed with Grape Bay

2
Poor
by
Reviewed 9th October 2012

"We were very disappointed in this hotel. Good points: view, nearby beach, close to Hamilton, fairly friendly staff. Sad points: this place is really run down. The rooms were adequate, but the rest of the hotel was in sad need of updating. The carpets were shabby, the common area walls water stained. What used to be a bar and restaurant has been closed/used for storage and sits there sadly for all to see. It is completely handicapped-user unfriendly with stairs everywhere and no other means of getting about. And it is at least a 10-15 minute (not flat) walk to public transportation - fun looking at the scenery as you walk, but it can be hot and hard to lug purchases, etc. Breakfast was meager and never changed. (We did not eat at the restaurant on site.) I never saw anyone use the pretty pool. The staff were very inept on many occasions: no bus tokens, couldn't run my credit card to check out, didn't know about access to the beaches at their sister resorts. While this would have been tolerable in other circumstances, it became a sore point, considering the price. I have stayed in better Motel 6's and paid less than 1/4th what we paid here. I won't go back - they take their customers for granted. Bermuda is expensive, but hotels should at least value you."

Holiday details

  • Travel date: 24th May 2005

Grape Bay Beach Hotel was perfect!

4
Good
by
Reviewed 10th December 2012

"I was hesitant to stay at Grape Bay Beach Hotel because of a couple of poor reviews, but I found a few that were really great, so we took the chance. Turns out that it was the best place we stayed the duration of the vacation. The room was updated with tasteful furniture, we had a great view of the ocean, the restuarant Sapori was a fabulous place for cocktails and sushi, and the beach was just a short trail away (about 2-3 minutes). I was surprised at the price of the hotel, and figured that because of the $200/night price tag, it might not be as nice as other hotels that averaged $400 per night. But it was great, we'd definitiely stay there again."

Holiday details

  • Travel date: 27th September 2004

Loved it!

5
Brilliant
by
Reviewed 8th October 2012

"We were there in middle June of 2004. It was an incredible experience. Great staff. Very clean rooms. Sapori resteraunt was wonderful. The hotel was well kept and the staff was always hard at work. Will stay there again if ever back in Bermuda. Great for families, with a great free continental breakfast each morning."

Holiday details

  • Travel date: 13th August 2004

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Grape Bay Beach Hotel is also called

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