Reviews summary

4
Good
( 1245 reviews)
Brilliant
423
Good
482
Average
210
Poor
88
Awful
42
 

10 Traveller reviews from Holiday Watchdog

Great Staff & Friendly atmosphere

4
Good
by
Reviewed Thu 6th of December 2012

"I dont normally write travel reviews but really confussed as to why people have given this hotel a bad review?? We stayed for 7 nights as part of our honeymoon and were upgraded to the honeymoon suite with fantastic ocean and beach views from our own jacuzzi. We found the staff to be great people and the whole hotel has a friendly relaxed atmosphere. The gardens are lush and tropical, the only downside as mentioned before were the stairs leading to the room - but worth the trek with the view and privacy at the top. Restaurant was ok but we ate out most times. Overall I would recommend this hotel and the location was perfect just close enough to the action but a nice easy walk away. Enjoy the Pakasai - we did!"

Holiday details

  • Travel date: Mon 26th of February 2007

Delighted with pakasai

4
Good
by
Reviewed Mon 26th of November 2012

"I don't normally feel the need to write a review of a particular hotel, but after reading the negative reviews of this hotel i felt the need indeed. My girlfriend and i arrived yesterday after getting a deal for 25 pounds a night. When we arrived our first impression was not a kitsch greek hotel at all but a fresh,open and fairly posh one, and as we sat whilst checking in we were brought a tasty watermelon beverage.We were also pleased to hear we had been upgraded to a superior room, and although it was a bit of a trek to the room {our luggage carried by the staff }, we thought it was worth it when we saw the beautiful sea view [an impossibility according to another review]. The room was lovely and clean and spacious aswell, and has a nice balcony.Maybe it is because we are travelling rather than holidaying, and our expectancy levels are not as high as other people, but to me this hotel is far from a bad experience. Not having seen the other rooms which i presume are not as nice as our seaview one is i cannot judge them, but overall this is certainly not a bad hotel. Just don't book a seaview room if you are old or unfit or both."

Holiday details

  • Travel date: Sat 17th of February 2007

Great pool, quiet location, friendly staff

3
Average
by
Reviewed Mon 26th of November 2012

"My husband and I stayed at the Pakasai for ten nights in December. The hotel is set on a hill covered in jungle and the guest rooms are in buildings amongst the jungle. Each building is three storeys high and houses approx 4 rooms on each level. Few have views of the sea, though we were quite happy looking out into the jungle. We had no complaints about the level of cleanliness, though given the humidity, rooms can smell a bit musty.

The pool is a good size, though a bit shallow for swimming lengths. I had no complaints about the sun loungers, though agree that the 'gym' is a little underequipped.

Breakfast was the usual fare. Lots of fresh fruit, small cereal selection (cornflakes, porridge oats, all-bran), yoghurts, bread, cheese, eggs, bacon etc. Get there early for the best selection.

We ate at the restaurant on our first night but weren't impressed. There is infinitely better to be found within a short walk of the hotel. Our all time favourite is Thailandia - come out of the hotel and turn right (away from main strip). Thailandia is about 5 minutes walk up the road on your left. It has a big wooden cover over it. We ended up going there most nights and were never disappointed. Also worth a visit is the Sushi Hut Bar and Grill, left on road towards the beach and it's on your left about half way down.

Where the Pakasia does amazingly well is its cocktails. There is a cocktail bar near the road and it's truly fantastic.

The Pakasai is about a ten minute walk to the main strip. We prefer this as it means that you're away from all the noise at night.

The beach at Ao Nang is ok, though infinitely better are to be found on the many islands (Ko Poda, Ko Gai) in the Andaman Sea. Charter your own longtail boat for the day and go exploring!"

Holiday details

  • Travel date: Mon 22nd of January 2007

Aussie's recent stay

4
Good
by
Reviewed Tue 4th of December 2012

"After reading recent reviews just before we left for our trip I was very worried about what may greet us. Suffice to say we found none of the problems mentioned in recent reviews to be either apparent or of any relevance to us. Sure the "fitness equipment" was fairly sparse but then who needs to pound away when on holidays anyway. We were given an upgrade on arrival despite it being the high season so our unit was set up fairly high in the complex. This ensured that we got our workout going to and from the rooms so if you are unable to cope with a number of steps I suggest you request one of the units on the LHS as you enter the complex as there is a path without steps which rune up that side of the complex.
The food was ok and breakfast has a reasonable choice incl Asian and european style foods. Never ate in at nights as the choice outside is fantastic whether you want to eat local or the same food you have at home. Even a Macgarbage site for those who must have this rubbish. Location is good with only a short stroll to beach and is located close to a supermaket. Staff were very helpfull and we had no trouble understanding them. Agree that the movie schedule did not seem to match the listing, however the ability to watch live football games at a decent time more than compensated. There were a lot of families in the resort at the time we stayed, mostly european it seemed. The free internet was fast and useful for us to kep in touch with our children who were not with us. Also the resort gave 2 free bottles of water every day which did not seem to happen at other resorts based on the number of persons who were buying bottles in the supermarket. Overall would return to this resort and would recommend to Australians."

Holiday details

  • Travel date: Thu 18th of January 2007

Absolutely dreadfull.....

1
Awful
by
Reviewed Thu 29th of November 2012

"I cannot agree more with wayneyboy35 who has summed it up perfectly.

It's only redeeming feature was the pool which was clean & did have the 'internet' view I suppose. However the sunbeds were tired & the fitness area pathetic.

My beef is with KUONI. I booked 3 'First Class' hotels and got what I wanted at the Holiday Inn Silom in Bangkok and the D2 in Chang Mai (highly recommended) but this hotel was awful.

The room smelled dank & musty and not helped by the aircon not having been put on prior to our arrival. The bedding had the same dank/musty smell. Maybe we weren't pushy enough in requesting a different hotel but our complaints were well recognized so they could not have been uncommon.

KUONI please take this off your list. It was a big disappointment to the end of our holiday particularly as we had booked 6 nights there.

The food was mediocre & the whole place needs urgent refurbishment. This hotel would not pass the Tradings Standards requirements in the UK. Their website is positively misleading.

I advise anyone booking this to reconsider."

Holiday details

  • Travel date: Tue 12th of December 2006

Pakasai -our experience

3
Average
by
Reviewed Thu 29th of November 2012

"As I write this review we are sitting at the lobby of the Pakasai waiting for our taxi. The hotel itself is just off the AoNang beach area soclose by to shops and restaurants. This is a good thing as the food at the hotel itself was not too great. Breakfast consists of bacon rashers, some toast and am omelette, plus a few varieties of cereal. However you need to come to breakfast early if you want to sample the choice as after 9.30am it seems the staff are less willing to replenish the food stocks (I found this to be the case especially with the fruit counter). Our room had good views,however I think we just got lucky at this instance. The bed sheets themselves didn't smell fresh and i've noticed marks on towels and pillows during our 5 day stay.

On the positive side the staff are very friendly (although they're level of english varies so often got a little confusing when conversing).

Oh yes and before I forget, DO NOT get excited by the fitness center. It's a square meter area covered with plastic sheeting (looks more like a shed) and houses 3 pieces of equipment : Exercise bike, some dumbells and a step machine - like I said nothing to work up a sweat!

Oh yes and finally : don't forget the mossie lotion as they will eat at your ankles as you go up and down them steps to your room!

.................Make up your own mind"

Holiday details

  • Travel date: Sun 3rd of December 2006

Really Poor ......

1
Awful
by
Reviewed Tue 4th of December 2012

"I have to say that I am a little surprised at the more positive comments in relation to this hotel. We were booked to stay here at the end of our holiday and were more than disapointed in the place. The main problem with the Pakasai is that the images on the internet, including its own website, are extremely misrepresentative of the place. The resort is NOT set in deepest countryside / beach setting, but rather, just off the main Ao Nang town stretch. The infinity pool overlooks a dusty road and not the beautiful Andaman sea as the website would have you believe. When questioned about the images of the oversized bath full of petals with yet another sea view, the resorts staff were unable to identify the specific area within the hotel.

On arrival, you are met with an array of rooms set in blocks, all of which look cheap and inferior, and a closed kiddies play area - the main lobby is outdated and depressing - reminded me of a kitsch greek hotel which would have cost considerably less. On voicing our concerns, the rep immediately got us 'upgraded' - our room (though clean) again needed updating, smelt badly of damp and our views were of the underneath of other 'blocks' (this included the balcony view). In a way this didn't matter as it would be impossible to have a sea view in this hotel. There were windows (with aluminium frames) all around the room and it felt a bit like being in a trailer or a portocabin. The steps up to the rooms are broken and in need of repair, the 'restaurant' is cheaply furnished in bamboo and 1980's table cloths and is surrounded by dirty water by way of a feature. I cannot convey effectively just how depressing this place was.

Needless to say we requested a move and were transferred to the Sheraton Hotel - this cost extra but was more than worth it. Our rep confided in us that another couple had also requested a move a couple of days before "for the same reasons - smelly and nasty rooms".

If you have booked this hotel, think about changing - if you are unsure, go ahead but make sure you have some available funds to transfer as I am sure that you will want to shortly after arrival."

Holiday details

  • Travel date: Sat 25th of November 2006

Juz lov the tropical Env !!

5
Brilliant
by
Reviewed Sat 13th of October 2012

"the tropical environment is great, the friendliness is EXcellent !! we had enjoyed our 3 nights stay at the Pakasai. If next time got the chance to Ao Nang again, will not hesitate to chose pakasai again... such a wonderful resort ..."

Holiday details

  • Travel date: Tue 31st of October 2006

Loved the Pakasai!

5
Brilliant
by
Reviewed Wed 24th of October 2012

"Stayed at the Pakasai (Ao Nang) for ten days - whilst it is a bit of hike up steps through rainforest style gardens to get to the Villas - its worth it. The room was large with a huge private patio looking into the rainforest canopy. The shower was large enough to fit two, plus a decent bath tub (separate) and plenty of room at the basin for travel junk. The bed was HIUGE (King) and required a step up via a wooden platform. The mattress was incredibly "firm", but you got used to it, and actually was comfy. Our air conditioner was a little on the noisy side.

The in-room movies were a bit of an afterthought - they never did quite match the schedule, and often you needed to call reception to remind them to change DVD's. (Although, who needs to watch movies when the beaches are just gorgeous!)

Breakfast is an all you can eat marvel - the omelettes are great and made fresh to your order. But, the tea and coffee are truly awful. (Take your own tea bags and ask for a pot of water if you are truly desparate) The cafe is by a lagoon which was getting some minor garden maintenance around the edges.

The Batik class (Sundays only) is in house, cheap and a pleasant way to while away an hour or so. The finished article is delivered the next day.

The pool (on top of the resort) overlooks the ocean and is seriously relaxing. Clean, well maintained, and nice gardens.

Take a look up at the trees - up high there are heaps of orchids which were in flower - very nice.

Two internet terminals in the foyer too - just in case you need an internet fix.

The walk into town is only a few minutes.







."

Holiday details

  • Travel date: Sun 17th of September 2006

Peaceful Pakasai

5
Brilliant
by
Reviewed Thu 6th of December 2012

"We stayed here for around seven days and loved it.

The hotel is located in a gorgeous rainforest setting and although our room was a bit of a hike up lots of steps it was worth it as the view was gorgeous. The rooms are nicely done and very peaceful, its a nice place to chill out.

The pool is lovely, although when we were there they were building a new hotel next door so it might be a little overlooked now.

The town itself is very nice, lovely restaurants, plenty of choice and very good value. We found Ao Nang to be the perfect antidote to busy Bangkok."

Holiday details

  • Travel date: Sun 6th of August 2006

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