11 Traveller reviews from Holiday Watchdog
Bad service, not a star property at all
"Had been there for a trip from 1st May till 5th may this year. Overall this is not a five star resort as they claim from none of the angles. Commute- Reached at the ferry ghat by 12.40pm, had to wait for 1.30 pm ferry to go to resort, really bad it is. They claim they send special ferry for arriving passengers, false. Welcome- really bad, not better than a local lodge. Room- spacious, sea front. Ambience- Mosquitos day and night, no mosquito control done, unbearable in rooms and anywhere else in the premise. House keeping- they clean upon request but do not refill regular usage items like shampoo, body wash, tea/coffee packets. Beware of keeping your valuables outside ever, always use locker. Had a bad experience in Langkawi, all my credit/debit cards were hacked from my wallet and fraud transactions done. Food- okay but not as per 5 star standard but price. Same items in all kinds of buffets, disgusting. People- friendly except a few. Ferry service-they have a Had been there for a trip from 1st May till 5th may this year. Overall this is not a five star resort as they claim from none of the angles. Commute- Reached at the ferry ghat by 12.40pm, had to wait for 1.30 pm ferry to go to resort, really bad it is. They claim they send special ferry for arriving passengers, false. Welcome- really bad, not better than a local lodge. Room- spacious, sea front. Ambience- Mosquitos day and night, no mosquito control done, unbearable in rooms and anywhere else in the premise. House keeping- they clean upon request but do not refill regular usage items like shampoo, body wash, tea/coffee packets. Beware of keeping your valuables outside ever, always use locker. Had a bad experience in Langkawi, all my credit/debit cards were hacked from my wallet and fraud transactions done. Food- ok but not as per 5 star standard but price. Same items in all kinds of buffets, disgusting. People- friendly except a few. The lady manager is really disgusting. Ferry service-they have a communicated schedule (1.5-2hours interval) but they change the timing for premium customers, we had a bad experience they delayed a ferry by 30mins even though we waiting for more than 1hour to catch a scheduled ferry. Last ferry to resort is at 7.45pm. Overall- not a 5star resort at all, overpriced. Take care of your health due to mosquito bite. schedule (1.5-2hours interval) but they change the timing for premium customers, we had a bad experience they delayed a ferry by 30mins even though we waiting for more than 1hour to catch a scheduled ferry. Last ferry to resort is at 7.45pm. Overall- not a 5star resort at all, overpriced. Take care of your health due to mosquito bite."
- Travel date: 13th May 2014
The Worst Place To Be In Langkawi
"If like us you are on your honeymoon in Langkawi this is the worst place to be. We were told it was a five star resort hence we paid 5 star prices. Only this is recognised as 4 star in Malaysia and only matches up to 3. If u expecting a long sandy beach, well you're in for a surprise. you can walk from one end to the other in less then a minute. And no one goes into the sea because they have a sewage pipe running across the island. The pool is tiny, the food is crap. If you book a one bedroom villa you do not get a sea view as advertised. The rooms were impressive however dusty and were not cleaned properly at all. We were there for 7 days and not once did we see a mop or bucket in sight. The staff even though friendly are untrained and they messed up our excursions. The boats to the main land run every 2 hours with the last boat back at 6.15pm. If you are non Indian this is definitely not the place as large groups of at least 15-20 came at a time and just took over the whole resort, the buffet meals was catered solely for them. Don't be fooled by the pictures the reality is far from it."
- Travel date: 8th January 2008
Perfect for a Quite Getaway.
"We stayed at the Rebak Island Resort for 5 days from Dec 17th to Dec22 2007. We were on our Honeymoon. The Rebak is away from the main island and the only way there is a 15 min ferry ride. You have the whole island to yourself. So if you are on your honeymoon or just want a quite getaway this is a really nice place. Location is really great. The People are really helpful and they played a big part in making our stay pleasant. The beach is nice and the pool is great. Quite a few things you can do at the island. and if u want u could also always take a ferry ride and go to Chenang Beach."
- Travel date: 31st December 2007
Oh Man What ausome hotel
"this was a family vacation and the hotel made it even more memorable ....from the start (the Jetty) everything was handeled so nicely....the rooms the pool and specially the staff was amazing .i can understand how some1 can dislike the place ....the only thing i did not like was the beach is was too small and dirty ...rest was too cool"
- Travel date: 29th September 2007
Beutiful location - Crappy Hotel
"I should have rated it OK but I rate this as terrible simply because it is priced like a 5 Star resort. At that price it is crappy. The potential is immense because of the sheer natural beauty of the place. But the place is in very poor condition.I stayed here in April 2006. The Indian Taj group had just taken over this hotel. So I expect since then some improvements would have been made. The place is 30 min boat ride from the quay on the main island. And the people who pilot these boats go like maniacs. THE HOTEL: Dated look. Room Decor also dated. Views from most rooms obscured by Palm Trees. Garden also poorly maintained. Large monitor lizards roam the grounds and climb onto the porch. Swimming pool is quite small by today's standards. Buffet - very ordinary."
- Travel date: 1st May 2007
An Island getaway
"This resort provided just what we wanted - a complete 'chill out' break. The staff could not be more helpfull right from the pick up at the airport (even though our flight was 4 hours late) where we were met by one of the managers, the service in all parts of the resort through to the return trip to the airport. During our 9 night stay we never left the island, though many guests did and used the regular ferry boat. We did see some changes during our stay as the resort is in the hands of new owners. There was much work in the marina - though it was hardly noticable to us in the resort area. Some work is also being done on refurbishing the chalets. The workmen do not arrive until after 9am and are gone again by 5pm and none of the work they are doing is noisy or dirty. Even though they were working on a chalet behind our beach chalet and one next to it, it did not affect our holiday. Our chalet was excellent - an upstiars beach chalet. There was air con in both the lounge and bedroom areas and a shower cubicle and bath. We could sit on our balcony and listen to the sea lapping on the beach. There was aircraft noise during the day but the last flight out was usually around 9.30pm and there were no early morning flights. This is how the tourists arrive at the island of Langkawi. The pool is excellent. Yes the jaccuzi is broken but other than than the pool area is quiet and shady under the trees or you can find a sunny spot. The beach adjacent to the pool is another option though I would not class this resort as a beach resort. The restaurant was excellent in all aspects. Although there is an 'a la carte' menu, we found the buffet dinner of excellent quality, variety and value for money, dishes ranging from Malay and Asian to Eurpoean with always a wide selection. The breakfast also was excellent. The island is yours to explore, though the new management do need to do some work on access and signing to some of the 400 acres of forest and beaches. As well as the beach by the pool, there is another one you can share with lesser heron, nightjars and a very large monitor just a 10 minute easy walk form the chalets and a lovely forest walk to the other side of the island - but you need to do that early morning or evening - the heat. There is a fair chance you will see one of the troops of monkies on your walk. The gardens around the resort are very pleasant and for anyone with mobility problems the electric buggy will collect and take you around the accommodation / pool / marina area. Walking to the restaurant and swimming was often our only exercise though. If you want a getaway from it all, relaxing holiday then Rebak is the place for you. We did not want to leave and would happily go back for more of the same."
- Travel date: 15th March 2006
Not top notch - despite good potential
"We stayed one week at Rebak Marina Resort (French couple, no kids). Two features advertised by our agent were not true: 1. the jacuzzi did not work, and had not for a while, according to staff (pool is wonderful, no problem there) 2. shuttle boats to Langkawi are not free (only on checkin and checkout), they cost 10 MYR round trip; they are not too frequent either, so we always had to plan all activities in LGW according to the schedule of the last boat of the day or last boat before dinner. Boat landing at LGW looks like construction site, but then it was blown off by tsunami a year ago. Landing is close to airport, but forget about walking anywhere from there, you have to reserve transportation (taxi to Cenang beach 12-16 MYR, more if booked by reception). Boat trip takes 15 min. All excursion operators will pick you up right at the landing, called Langkasuka Jetty. At the resort the beach is pretty but small, too shallow (1-2 ft) for swimming at low tide. Activities are not what advertised: on Rebak itself bikes for rent (around the resort only, dull except for kids), canoe (at high tide only, it was fun to canoe around neighboring Little Rebak Island), windsurf (same remark), pingpong, tennis court, gym room. Forget about water skiing (despite waterskis proudly propped up, as if waiting for you), parasailing etc: they will organize it but you have to go to LGW. Resort shop minimal, better forget. The marina is of no use to the non-sailor. It has been dredged clear after the tsunami, but the floating berths have not been installed yet so boats have nowhere to moor. The only boats there were in dry docks, except for the occasional sunset cruise sailboat, and of course the shuttle boat to LGW. The rest of the small Rebak island is jungle and an odd abandoned crystal factory. Food is pretty good, buffet always had Malay + Indian + Chinese + European (in fact Italian) food ; at 35 MYR for dinner buffet the price is right, drinking water is included, marina view, pleasant. Very little fruit at breakfast buffet, what a shame! Rooms are large, more like a suite, lots of wood panels, AC is not noisy, safe in room, bed with mosquito net on poles adds to old charm, private balcony pleasant, everything a bit old though. Major renovation of resort and new name planned for the near future according to reception, so check for construction work that may be noisy. Overall pleasant resort, not top notch, needs renovation, secluded (although right in the landing path of planes), next time we will definitely choose a resort on Cenang Beach, so we don't have to always plan for the simplest activity like buying fresh fruit. Bottom line, we liked LGW a lot, Rebak is not best choice in its category, being on a private island had more drawbacks than advantages to us."
- Travel date: 5th March 2006
Quite and Tranquil
"The Rebak Marina Resort is quite a delight to those who want a quiet holiday and a spell of romance It is refreshingly a different place and the only resort on a private island on Langkawi. Being an Indian I felt quite at home as it was the only resort in Langkawi which served 'Home ccoked style' Indian food."
- Travel date: 20th February 2006
Secluded but not a true paradise
"Stayed at Rebak in December 2005. If you are looking for a true beach holiday this is not the place to go. The pool is really nice and they are plenty of other activites like tennis, billiard etc. Nice service and ok food. But the beach is with very shallow water during the day. For my next time to Langkawi I will get accomodation on the main island on a long nice strecth of beach. Also, the resort is located rigth under the path of incomig flights which means noisy interuptions during the day. But again, if you are looking for a secluded place to rest and hang by the pool Rebak could be the rigth chice for you."
- Travel date: 14th December 2005
"We booked a 7 day break to Langkawi a year in advance, and managed only one night at this awful resort. In the brochure the resort is advertised as 5 star, we would estimate at best 2. The stay got off to a dreary start with the journey to the ramshackled quay where the speed boat service left. This looked more like my dad's shed on his alotment. The buffet food was the worst ever served, the beach is 25 feet wide and 2 feet in depth, but with the sewer pipe in the middle. Swimming meant dodging turds. Our sea view room looked onto 3 enormous palm trees that blocked all viewing. Added to that it's on the flight path into the airport and planes are so close you can wave to passengers. The rooms were dirty, bed linen musty and torn, decoration worn, dated and dark. We managed to book out after one night and stayed on the mainland in a far superior hotel Do yourselves a favour don't bother with this place, and too be honest don't bother with malaysia"
- Travel date: 17th November 2005
Relax at Reebak.
"I can honestly say I cannot find fault with Reebak. The food and service was first class. The pool is a 20 paces to the beach...best of both worlds. If you do not want to exert to much energy this could be the place. We went to Langkawi a couple of times on sight seeing trips but was always glad to get back to poolside (and the pool bar of course). The island has a little wildlife with monkeys, eagles, hornbills and also saw a few monitor lizards."
- Travel date: 27th September 2005
Vivanta by Taj - Rebak Island is also called
- Rebak Island Resort - A Taj Hotel
- rebak island hotel
- rebak island resort