11 Traveller reviews from Holiday Watchdog
We went to the Oberoi hotel in Bali for...
"We went to the Oberoi hotel in Bali for 10 nights for our honeymoon from 1st July 2007.
This place is beautiful, the best hotel we have ever stayed in. Its clean, rooms are big with huge bathrooms with sunken baths.
The staff here are absolutely fantastic, they cannot do enough for you, when you are lying by the pool sunbathing on the comfy beds they bring you cold bottled water, ice cream and fresh fruit.
I would recommend this place to anyone."
- Travel date: Fri 7th of September 2007
Life is easy....sometimes...
"The Oberoi was the last hotel we selected for our trip to Bali. It is located on a large beach, good for surfers, not too much for swimming, but a life guard is on duty all day long.
Their main pool is quite large and gardens are wonderfully kept.
Lanais and villas are scattered throughout the garden. There are statues and fountains everywhere.
We had problems with mosquitoes the first night (very hungry ones!) and the fight was intense to get rid of them !!!!
The next day we moved to a Villa with a large private pool, and it was heaven !
We tried the spa and liked it a lot.
Restaurants were good, although a bit overpriced. We attended a special evening with Legong dance and it was beautiful.
Service is excellent with quite a lot of style, and very efficient.
The atmosphere at the Oberoi is very relaxed, but part of the Lanais and villas will soon be replaced by luxury condominiums (two or three storey building), and only part of the nice Lanai/Villa setting will remain.
This is a resort weâll be willing to go back toâ¦"
- Travel date: Wed 17th of May 2006
First Class All The Way
"The oberoi is a gem of of a hotel and is hard to beat. It maintains the feel of a very exclusive luxury beach club. From the moment you are picked up from the airport and welcomed with cold towels and water to a seamless check in the oberoi is faultless. To top it all the Oberoi is in a perfect location near all the best restaurants.
Only very fussy people would find anything to fault here.....if you want a bland location that could be anything in SE Asis then go to to the cheaper Nusa Dua Chains but if this is what you are after then stay in W Europe.
All in all one of the world's best hotels!!!"
- Travel date: Fri 12th of May 2006
Overrated for 5 stars
"The Oberoi is not a 5 star hotel anymore. It is a nice hotel with good service but probably not more than a weak 4-star. We go to Bali every 3-4 months and stay at different hotels each time. This is the first time in the Oberoi since 1997 and has it slipped. The service and the staff are OK but the facilities and management need a serious overhaul. We stayed in Deluxe Garden Villa #207 with no pool and paid about $225 USD per night. Here are some
1. The thatch roof had holes in it and the one night it rained, there was a small leak over the end of the bed. The whole unit had a worn feeling with peeling paint outside the bathroom and cracked concrete and tiles in the courtyard.
2. Lunch dishes from the day before still on the patio this evening.
3. Food was OK but should have been better for the price. We ordered "whole" grilled lobsters as a special treat and we received half of a normal sized lobster and half of one of the smallest lobsters I have ever seen. A complaint received the answer that was how the chef always did the "whole" lobster.
4. One of the reasons that we go to Bali is for the wonderful spas that most hotels have.
When we arrived, we called the spa at the Oberoi which is run by the Banyan Tree which is normally first class; and was told that there were no appointments available during our entire stay except from 9AM to 1PM. A complaint to the Concierge brought an appointment at a spa down the road, "Well Being Spa." Supposedly just as nice and they would pick us up and deliver back. First, they did not pick up but did pay the taxi. Second, this place was a cold, concrete box that resembled a prison. The treatment rooms were all concrete, even the tables, complete with an echo. The only saving grace was the cost was half of what would have been charged at the Oberoi. The taxi cannot get to "Well Being" and you have to walk a block down a muddy alley.
After 2 days of this, we left the Oberoi and went to the Bali Hyatt in Sanur where we had been 2 years ago. The cost per day was 1/3 that of the Oberoi; service was just as good; the rooms not as luxurious but at least well maintained; food just as good and cheaper; beach just as good AND the spa was most accomodating in taking care to see that we got appointments when we wanted. See "Indah," she runs the spa.
Bottom line...if you want 5 star go to the Four Seasons or Ritz Carlton or Bali Bale but
don't waste your money on the Oberoi.......not now anyway."
- Travel date: Sat 6th of May 2006
Oberoi Bali - The Place for Lovers
"A Perfectly Romantic Hotel, with personable exquisite service. My partner and I arrived with high expectations after friends' recommendations and found the actual experience exceeded them.
We arrived to a warm reception complete with jasmine and ginger blossom leis and found our Lanai Ocean View Room (#241) to be steps from the beach, and close to the main buildings of the Oberoi. We could see the beach from our bed, and sip port while watching the sunset from our lanai. We later upgraded to a Royal Suite (#206) which had its own private swimming pool, elevated dining pavilion, surrounded by an 8' wall (very private and conducive to midnight pool splashing au naturel) but still with killer beach views. In either case, the rooms were well appointed, bathrooms beautifully maintained and clean, and the housekeeping excellent. Yes the hotel is 20+ years old, but it is constantly being renovated and shows a sense of place that a newer hotel cannot.
The grounds were stunning, with beautiful gardens and pools arround every corner of the complex. The main swimming pool is just a few steps from the beach, so it was easy to splash in the 85 degree surf and then the 80 degree pool water, have a poolside drink, rest a bit and repeat it all.
I prefered the Oberoi to the Legian, which seemed more the realm of precious young things that needed to be cool, than a resort hotel that provided a timeless grace that I felt at the Oberoi.
The biggest plus at the Oberoi were the people, constantly providing a gracious representation of Balinese hospitality experienced outside the hotel. Never forced or intrusive, I always felt the staff really wanted to do whatever was necessary to make our stay a memorable event. And it was. We have already made plans to return.
Only slight negative we found was that the dining room (Kura Kura) was a bit pricey, although wonderful for a few nights of our stay. Nearby (just outside the Oberoi's gate) was the well known Ku De Ta, a fashionable ex-pat haunt with great service, and a short walk in the other direction was Paul's Place and Reflections, excellent restaurants with more modest prices. Many others are close by.
The people of Bali truly appreciate visitors and will make you feel welcomed, no matter where you stay. We will be returning in 6 months."
- Travel date: Wed 15th of March 2006
quiet, bt not a bad thing!
"Stayed at the Oberoi from 30th Oct for 2 weeks. Loved the lanais, very private and particularly like the little courtyard outside the bathroom.
The decor and ambeince were very relaxing. Service was great on the whole; food was excellent, but overpriced compared to nearby restaurants. Drinks were also very expensive, and explains why the bar was empty in the evenings or had one or two guests at most.
The hotel was fairly full the first week, but was very quiet the second week - however, this was no bad thing, and made our holiday feel more relaxing and peaceful. However, I was confused as to why we were given a twin room on checking-in, despite requesting a double. We were not informed when shown to our room, and didn't notice until we went to bed the first evening! Reception told us they had no doubles available for our first 2 nights, which seemed odd as the hotel was not full and we had booked in June.
As another reviewer has pointed out, guests kept themselves very much to themselves, and we didn't have any opportunity to even have a conversation with anyone else staying there.
The location is great, with lots of restaurants within walking distance (or a short cab ride)."
- Travel date: Tue 20th of December 2005
"The Bali Oberoi is a lovely old hotel. Has some old fashioned touches, with great service and wonderful staff. Enjoyed the poolside free bottled water and sunscreen, & afternoon icecreams.
Our children, 14,11,8 were the only children in the resort for our entire stay ! It didn't worry us at all, but would have been nice if there were even a couple more ! Complimentary DVD's in the room kept them busy in the afternoons, after a hard morning at the pool or playing table tennis.
Don't expect any interaction with other guests - very much a keep to yourself mentality. Glad we tried the hotel, but will stay at the Legian next time. Rooms at the Oberoi are very small, but the bathrooms are large and extremely well fitted out. Hotel is also in the best location for trying great local restaurants such as KuDeTa and Alang Alang."
- Travel date: Mon 14th of November 2005
Oberoi, Bali - we loved it
"A fabulous place to spend part of our honeymoon.
Right on the beach, about 3km north of Kuta. Surfing about 500m to the north. West facing - to see the beautiful sunsets. Good food. Fresh, traditional rooms. Several bars and restaurants within walking distance (or short taxi ride) if you want to eat out."
- Travel date: Mon 7th of November 2005
Good but not as good as the Legian.....
"Stayed at both the Legian and the Oberoi and preferred the former. Just a bit more classy and cooler.
That said the Oberoi is a very good hotel and is about half the price of the Legian. Beginning to look its age but if you can get the US$135 plus 21% rate which is sometimes on offer you will not be complaining...."
- Travel date: Sat 29th of October 2005
Oberoi exceeds expectations.
"My newly married wife and I arrived at the Oberoi on the 23rd of September and stayed until the 4th of October. Although we had both read the numerous reviews of the hotel on this website, the welcome of the staff on arrival and first few days took our breath away.
We had travelled to Bali from Singapore, where we had spent 3 nights in a top class hotel and were looking forward to some relaxation at the Oberoi. When we arrived we were taken to our villa with flower garlands around our necks and shown the various facilities of the hotel along the way such as the open air breakfast area on the beach and the restaurants. What really stands out about the Oberoi and puts it head and shoulders above many other 5 star hotels that we have visited were the smallest of touches...
In the room every day was put a tray of exotic fresh fruits and cookies. When we were sitting by the pool, the pool staff brought out a tray with cold bottles of mineral water and chilled face towels every few hours. At lunchtime the pool staff would come round with home made fruit sorbets to cool us down and offer us something from the fantastic poolside menu. Boogie boards and surf boards were available free to hotel guests to try their luck with the brilliant waves. During the evenings the open-air bar offering views over the spotlight lit crashing surf is a great place to have a drink before dining in the hotel restaurant or some the other excellent eating places within walking distance (try Pauls Place or Ku Da Te' next door to the hotel).
When arranging transport, we spent two days touring the island with an excellent driver/guide who works for the hotel called Andreas Wayan, be sure to ask for him at the hotel entrance if planning some site-seeing as his knowledge of the island was excellent and his English quickly improving..
Overall the hotel was more than excellent. The staff were very friendly and courteous, the grounds immaculate and peacefull and the food and drink excellent (my wife loved the breakfasts by the beach side). I would definitly recommend this hotel to other travellers."
- Travel date: Fri 7th of October 2005
"Arrived in Bali on August 3rd and departed August 17th with my family of 6, we tried out 4 hotels around the Island The Oberoi, the Conrad , the Four Seasons Sayan and the Ritz Carlton each has its pluses and minuses.
The Oberoi met with our unanimous approval, quiet ,great location,traditional Balinese lanai and villas ,great staff, interesting food particularly with the indian influence of Oberoi.DVD hire for the kids,Tennis Gym and Beach all in good order.
Clientel kept themselves to themselves( As we like it!) mostly European with a few ex pats.
Hawkers on the Beach seemed oddly away from the property, it was almost like they knew to keep the guests to themselves if you wanted to buy the kites, watches or sarongs then a 2 minute walk along the beach got you mobbed!
They arranged car hire for us with a local company called Jalan Jalan, good rates and people carrier- Watch out for the motor bikes!
The Conrad was very new , very large and when we were there full of Japanese, The Four Seasons was cracking, great villas and secluded location and would be my choice for service but not great for kids as you can go all day with not seeing anybody other than room service and house keeping, when we were there they could not get us connecting villas.
The Ritz Carlton is a very large Japanese dominated hotel set up for weddings etc, we had the 3 bedroom villa , great views from the cliffs, great sunsets the kids loved the slides- Food was only OK and what was annoying was that the view from the 'top villa' was interupted one evening by a wedding dinner on the lawns and the second night by a intimate dinner for two in a lanai on the cliffs, what they made of my 4 kids watching from our pool god only knows!
Bali is a gem, recovering from the bomb and very friendly
Do go there"
- Travel date: Sun 21st of August 2005