18 Traveller reviews from Holiday Watchdog
Rooms were so poor as to be laughable fo...
"Rooms were so poor as to be laughable for a supposedly 4**** hotel. We refused to stay and asked for our money back and only then were we shown anything that could be called decent (2**). Staff were friendly and efficient. Menus were so limited. Their idea of 'choice' of cereals was 'soggy' cornflakes every morning for the week we stayed there with no alternatives available. Even the asian dishes get boring if same evryday.
Beach is polluted with oil from shipwreck. Seaspray leaves you covered in greasy smelly layer even if you dont venture into the filthy water. Beach is ruined by the massive rusting shipwreck. Stay away until this is removed!
Not a place to take your family!!"
- Travel date: Thu 14th of August 2008
We stayed at this hotel for 2 weeks from 15th April. The journey from the airport is an eye opener but just remember you are in a third world country.We had a superior delux room with fridge,tv,air con and ceiling fan,the patio doors led out onto a garden area with 2 sun loungers(perfect for an hours rest in the afternoon),the room was cleaned and stocked with fresh towels daily, staff very friendly and couldn't do enough for you,waiters regularly asking if you wanted more drinks and reminding guests that it was almost last orders in case you needed bottles of water for during the night. Food excellent with lots of choice,wide choice of snacks. All guests were invited to the managers cocktail party a few days into their holiday where management were taking note of any complaints and acting on them where possible(we had none). Sun loungers available at any time of day although it may be a problem in the busier months. Having tables set for dinner around the pool in the evenings where the entertainment took place was a nice idea, entertainment every night(better than lots of other hotels we have visited)although if you want all night discos maybe not for you.
We booked the 2 day elephant trip(approx Â£83)through our rep,excellent value,a fantastic experience staying in a mudhut.
We booked with johns boat tours for the dolphin trip(approx Â£10),saw lots of dolphins and had lunch at an old goan house.
A taxi took us to a local market(not the touristy ones),where we had fun trying out haggling with the stall holders.
There is an old tanker close to the beach but it didn't spoil it, if you want to get away from it a short stroll will allow you a view further out to sea. Ganesh's shack is very friendly and the food is excellent if you don't want to leave the beach at lunch time. Sunita does a really relaxing massage on the beach after the long flight there, she also manicured my nails one morning.
We went on this holiday to renew our wedding vows after over 20 years of marriage and it was an unforgettable experience,the wedding package we booked through thomas cook was excellent and everything ran like clockwork thanks to Nazim(the wedding co-ordinator). We met some lovely people,both Indian and British and will definately return to Goa and the whispering palms hotel."
- Travel date: Fri 16th of May 2008
Clean, but basic
"Just been for a 2-week holiday here, hotel was very clean, but I would class it more a 2 star. The old part of the hotel complex was basic - no kettle but it had hot water, but the new part didn't have any hot water but did have a kettle. I personally prefer the older part of the hotel. There wasn't a great deal of meat dishes in the buffet restaurant, but there was a good choice. The a-la-carte restaurant does fantastic curries! Even though we were all inclusive we did go out for meals a lot as it is really cheap, a couple could have a 3 course meal with wine and beers for Â£10. The beach I found was a little bit of a let down, as it wasn't as clean as other beaches - there was glass bottles/bottle tops etc so becareful if you don't have anything on your feet! The other thing nobody mentions to you about the beach in Candolim is the eye sore - a massive tanker ship which ran it's ground 8 years ago, (they've started work to cut it up so it can be removed). Definately don't do tours through your rep as they charge you twice the amount - everyone recomends using John's Boat Tours, as did we, (top of the road turn left 200 yards on your right side), excellent tours and just the same as the reps tours, but cheaper! We had a great holiday, I hope this gives you some helpful tips to help you get the most of your stay."
- Travel date: Thu 3rd of April 2008
Great for a relaxing holidays
"I stayed here with my wife and two kids between jan 23 to 27.
I booked this hotel directly . Upon arrival I find hotel is nice.
Food was very good . too many items in buffet lunch and dinner.
Staff was very helpful and polite. I just want to complained about their liquior brands in all inclusive package. Mostly brand was very low standred for a 4 star resort. Whiskey. Rum, Brandly i think all was cheapest in country.
Hope management will take care of this.
Overall it was a very nice stay and i would like to thanks all staff for a grat holidays specialy f/b manger Mr Paswan.
I would surely returne this resort for my next holiday in goa"
- Travel date: Sat 29th of March 2008
3 Star Resort, 5 Star Service
"I just got back from Goa, after staying a week at the Whispering Palms. It's a 3 star hotel, and you do get what you paid for. The rooms and bathrooms are comfortable. The place where you are more likley spend most of your time is the swimming pool and eating areas, which are much better. The hotel has recently expanded their room capacity, they also need to expand their public areas. The staff are excellent. They all speak basic english and are very helpful and friendly. I did use their massage facilities. If your looking for a relaxing massage, this is what your looking for. However if you want a REAL massage go to the ACHARYA AYURVEDIC CENTRE. This is located on beach road, just minutes from the hotel. From the outside it looks like a shack (and it is) but the team working there really know their stuff - Simply EXCELLENT. Speak to Sharit, he's the one that hands out the flyers, but be warned he's very charming. All the locals are very friendly if you take your time to speak to them, you don't have to buy anything, although they will try every trick in the book. On a final note, take something (sweets, chocs) for the local children - It costs next to nothing, but it makes them smile!"
- Travel date: Wed 26th of March 2008
"Booked this hotel through a well known high street travel agent.
The Whispering Palms hotel was excellent experience.
The rooms was good size with a mini bar, TV, bed and shower.
Hot water was available from 6 - 10 AM and 6-8AM although the water pressure was poor. Also the tap water is dirty and muddy so drink bottelled water.
The staff at the resort are very friendly and helpfull.
We stayed for 5 nights and the food was good, the pool bar is open most the time throughout the day and provides a good range of snacks and drinks. The restaraunt provided very good indian dishes and most night layed on an outside food cooked on big sourcers. The entertainment layed on in the evening was very good.
The beach is located a 5 min walk from the hotel but be prepared to be hasselled by vendors on the way. At the beach all sorts of activities can be taken such as jet sking, para gliding etc.
The charge we paid for 2 deck chairs all day was 100 rupees
Overall a fantastic experince.
Nishe & Rene"
- Travel date: Mon 4th of February 2008
Overall Pretty Good
"This was the best of hotel we saw (for the price ) -and I admit we
chose it based on the trip advisor ratings - I would have paid the cost even if it had been B & B as opposed to All Inclusive .
The food was an excellent standard for breakfast and lunch-however we only ate there in the Evening on the 1st night,( as prefered to sample some of the other restaurants) but it was great-fab currys and veg dishes -and we never had any of the tummy upsets every one said we would ! ( I'd reccomend you get some probiotic tablets from the chemists when you arrive-cost pennies and apparently counteract the adverse effects of the malaria tablets -certainly seemed to for us)
SO cheap to eat out - starters 60-90 rupees and main meals up to 90-250 rupees depending what you ate ( currently 78 rupees : Â£1)
Other than wine - drinking exceptional value too - 650ml bottles of Bud 80 rupees - double spirits and mixers about the same
Being used to 5* Thai accomodation this was a little below what we have been used to-but well deserved the 3 Star rating-however at lunchtime - the waiters could be a bit lax at serving the 10.30-1pm and 3pm-7.30pm pool snax -as it wasnt always clear if people were just sat in the shade-or wanted something to eat !!
Also on that score -the ammenities for seating were far outweighed by the volume of guests -and it was difficult sometimes to get a seat (and we were there at one of the quietist times )
We stayed in the newer part of the hotel in N5 -which we loved-quiet , clean room with AC & a Fan /fridge / great TV programmes in English-all the sports channels ( great for when you have that little siesta before going out at night !!) but some guests seemed disappointed in the rooms in the older part of the hotel tho
I would recomend you get a couple of bottles of water before 11pm (when the all inclusive ends) and take down with you to the Pool - as you wont get a drink until it restarts at 11am (and theres no water at breakfast-altho there is juice and tea and coffee but you can obviously buy some if you need to)
Plenty of restaurants offer Sunday Roasts and English fare (not our bag) - so if you want a decent Goan meal I can highly recomend Bom Sucesso and Inferno
(all within easy walking distance OR just grab a readily available taxi)
And also on the beach Sid at the Four Seasons Shack does a mean Tiger Prawn !! Just tell him Francis and Stacy sent you !!
The only downside is the huge amount of "looky looky" stalls -which if you arent used to gets a bit tiring-hearing "cheap as chips" and "asda price" all the time !
Also -word to the wise - unless you definately intend to buy from them DON'T say you will come back after dinner / the next day/when you have been to the beach - they remember your face !!!!
All in all a change from Thailand and if I can ever get December off again I would probably go back"
- Travel date: Thu 27th of December 2007
We had 2 weeks holiday at this hotel, th...
"We had 2 weeks holiday at this hotel, the staff were very nice and helpful.
The food was ok, better some days. We did upgrade the room when we booked, did hear some rooms were not very good, but our room was first class with maid service second to none.
I will say one thing, about the pool I did not think it was very good, we never used it, on the beach everyday which was a short walk."
- Travel date: Wed 12th of December 2007
"when we arrived at whispering palms we did wonder what we had gotten ourselves into as we had never been to goa before we didnt know what to expect however when we arrived at our room we more than impressed. we were in a newly built room with good air conditioning and a ceiling fan.the rooms were clean and tidy and we had our towels changed reguarly. others in our group however didnt have such good rooms to begin with and after seeing ours asked reception to move them. they were in the older part of the hotel near the pool. the reception staff were friendly and moved them without hassel. we were b+b at the hotel and to be honest with you this was ideal. to eat out was so cheap that it would be a waste to have stayed in the hotel. at breakfast they offered a buffet which was ok. they did have a chef cooking omlettes outside and took request but all in all the standard of food was good. there was a bar and pool table which was ok. they also had a gym which none of us used. the hotel was more expensive for things like bottled water etc but however the hotel was in a great location as you could walk to the town in less than 2 mins. in the town you could find a great selection of restarants, shops, tailors, jewelers and even a chemist. so all you need. you could also walk to the beach from the hotel as it was no more than 200 yards away. but for a great beach just take a short Â£3 taxi ride to baga beach and try the pyramid shack for a great service and great food. all in all one of the best holidays we have had and still talking about it today. cant wait to go back. WOULD RECOMMEND."
- Travel date: Sun 25th of November 2007
Unfriendly staff, avarage hotel, Terrible experience
"We stayed in this Hotel for 3N/4D Package. Trouble started when we arrived at Goa Airport. No body came to pick us up although it was included in our package. We called the hotel they advised us to take a taxi and we are required to pay for the same. Hotel just refused to pay for taxi although it was included in the package blaming the travel agent.
We have booked room with extra bed (paid extra) as I was traveling with 2 small kids and my wife. However room was not having enough space for extra bed and the bed was just dumped in the room. Room was far from the pool / reception and on the back side and we were told this is the only room available
On the day of our departure although we have informed them about our flight details (after noon at 3.00 clock check out) Lady suppose to be manager called at 12.30 and asked us to vacate the room immediately as other guest has already arrived to whom they want to allocate the room. We were forced to vacate the room immediately with our kids in an insulting manner although we have paid for 4 Days well in advance.
Fortunately they dropped us at Airport, however the driver was driving car like a jet plane on small roads of Goa as he was suppose to pick up other guest and was getting late.
It was a Horrible experience for us to stay in this hotel."
- Travel date: Mon 19th of November 2007
"On arrival we were shown our rooms but refused them, we wont go into why. Our Thomsons rep arrived and then we were eventually (the following morning) allocated rooms in the new block. What a difference!!!!!!!!!!!!!!! Our holiday began. The staff were supurb even down to the little man who cleaned the flagstones around the pool. Our cleaner was wonderful as were the waiting staff etc.
Could not fault this hotel in anyway, everyone could not do enough to help you they made our holiday.
We are returning this January and pray that the staff have not changed, particularly Sofia the manager. Roll on January."
- Travel date: Tue 16th of October 2007
"We stayed at the Whispering Palms Beach Resort for a 3N/4D Package. Firstly, we were received by the hotel staff at the airport. We were then taken to the Resort which is about 40 mins drive from the airport. We passed through lots of greenery and it was a great sight to watch..
We were allotted a clean room which was ready for checkin. The bathroom also was very clean. The room had an AC, TV. We were given a welcome drink on arrival. It was really refreshing after the journey!!
WE had booked for the Bed+Breakfast scheme and so we had to order a-la-carte for the dinner/lunch. The menu did not offer much varieties. The food tasted really bad. And the food is tooo expensive. THey had increased the food rate but the menu was not updated with the current rates. So dont be surprised if you find your bill amount to be more!! Also, there are not many hotels nearby the resort..so, you cant go out and eat anywhere else other than in the resort's restaurant.
The rooms were cleaned daily.
The beach is just a 5 min walk from the resort and its just beautiful..its clean and not many people come there..so you can get privacy there..
Overall the stay was comfortable..."
- Travel date: Mon 9th of July 2007