19 Traveller reviews from Holiday Watchdog
One of the best hotel to stay in Goa
"Stayed here for 5-days with family
Neat & clean well maintained place. Independent service flat of 1 BHK.
Hotel staff being very kind. Do check the rates of services like renting a bike/car or taxi outside also before hiring any thing from reception or hotel staff.
Food & service is excellent except the breakfast for which I advise u to go in 1st hour in the morning.
5 min drive from famous beaches of Goa. Candolim beach is 200 mtr from rear gate of the hotel and a nice place to sit in the evenings.
Do contact me at [email protected] if u want me to advise more on this place or on Goa.
- Travel date: Tue 10th of March 2009
"This is a really nice place to stay. The Staff are excellent and cannot do enough for you. We intended to eat out most nights but because the food and atmosphere here was so good, we only managed it twice in the fortnight.
Great beaches. Get a cab to Valsao beach south of Pajim. Takes about an hour but well worth it. cab fare for the return trip was Rps 1,100. You could probably have got it a bit cheaper.Vagator Beach goimg north is also a good bet.Very attractive complex. Rooms are basic but clean. Recommended."
- Travel date: Tue 27th of January 2009
my opinion hotel and staff
"one of the best hotels i have stayed in the food was first class may i take this opportunity to thank all the staff for a very pleasant stay especially orlando who could not do enough for you i would also like to thank viny frances vincent kouty and ramish thanks to all
- Travel date: Thu 22nd of January 2009
very friendly place
"We have just come back from 2 weeks at the Santa Rita which was lovely, staff and food all very good. The hotel has direct access to the back down a short track at the back of the hotel which is handy for the beach.
The only negitive thing i could say was that our air con was very loud which made it difficult to sleep at night.
I would also say that candolim suits families and older couples, we are in our late 20's and found it a little quite in the evenings."
- Travel date: Mon 7th of April 2008
Delivers Above Expectations
"This is only a small hotel that depends on repeat guests for 50 % of it's business - a fantastic advert in itself.
It certainly ain't a Holiday Inn or Marriott but it is all the better for it.
If you like small and frindly then you have found it here. The rooms are small and basic and the a/c can be erratic (just like NYC !) but the overall experience is a joy. The staff remember nearly all the guests by name, and the service is outstanding, if a bit lacking in formal training.
The food is excellent.
The access to one of the best beaches in the world is so easy (watch out for the cute piglets on the way down !).
Within walking distance of shops and superb restaurants. Worth a specific mention is the Stonehouse- so very good."
- Travel date: Tue 4th of March 2008
Not the best ...
"Where do I start? Arrived at the hotel after a flight delay only to be advised our room wasn't ready. If our flight had arrived at the expected time we would have had to wait 4.5 hours to get into the room. Had to wait an hour until we could get in. Two other sets of guests also arrived shortly after us and were quickly ushered - after the welcome drink - to their rooms.
We were escorted to room M9 which is at the back of the hotel and was not pretty. We have travelled extensively around the world and been to India before but this took the biscuit. The kitchen sink was dirty with blackened grout. Glasses were still covered in lipstick marks, the fridge was covered in rust, towels were clean but ingrained with stains and could have done with a good bleach. The water pressure was non-existent with just a trickle of water and tiles were also grubby. Our toilet was leaking water(?) from the waste pipe.
We complained to our rep the next day and he promised we would be moved. It took the hotel 5 days to move us into another room. Our rep then found out the hotel had double-booked. We were then moved to an appropriate room and found that one of the couples that had checked in just after us, were in the next room. They had stayed there many times and were known to all the staff. Therefore the hotel decided to put us in the sub-standard room as we were first timers at the hotel. The night before were were due to move, we were left a message saying the new room would be ready at 6am. Naturally we didn't expect to move at 6am BUT the hotel called us at 6am (which we ignored) and then again at 7am to ask us to move. Just what you need for a relaxing holiday.
The room were eventually stayed in was as expected. Pretty basic but cleaner than the other one. Shower pressure was much better although aircon unit was slightly outdated and could do with replacing.
We booked this hotel mainly because if the reputation we thought it had. I have to say the beds were extremely comfortable. The food was adequate but if you decide to eat here day in, day out you are losing out on some fantastic restaurants in Candolim. At breakfast one morning, we had a dead cockroach floating around in the pineapple juice. The staff didn't even stop the people already sitting with pineapple juice from drinking it!
I'd say the hotel is really for people over 55. We ate in the hotel twice and that was enough for a fortnight.
The other problem is the hotel policy for "premium" drinks. As an All Inclusive hotel you expect all the soft drinks to be free and any extra charge for imported spirts such as Smirnoff, Gordons etc. The hotel - in their wisdom - were charging for Diet Coke as they thought this was a "premium" drink! We tried to explain that it is now the world's most popular drink and that anywhere else you go in the world (including the small shop next to the hotel!) a price of diet coke was exactly the same as ordinary coke. They did give us a 20% discount but it still worked out more expensive than buying a can in the shop next door.
If back in Candolim, we won't be rushing back."
- Travel date: Wed 30th of January 2008
On arrival at the Aldeia Santa Rita Hote...
"On arrival at the Aldeia Santa Rita Hotel we were greeted by the staff who took our cases immediately to check in and served us with a welcome drink as we waited, once we had checked in they took our cases straight to our rooms. The rooms were basic but comfortable, the cleaning lad came in everyday to change the towels and cleaned the room, bed linen was changed every other day.
The food was of a good standard, Al a carte menu every other night , Kebab and Curry night on a Wednesday, Sizzler night on a Friday and on a Sunday they take all the sun beds from around the pool and place all the dining tables around it for Gala Buffet.
The staff here made the holiday they are so friendly and really can not do enough for you! The head waiter Orlando likes to take over the entertainment at night by getting hold of the microphone at any opportunity to sing the Green Green Grass Of Home !! What a guy !!
The beach near the hotel was very nice, but you must prepare your selfs to see the cows wondering on the beech and also on the local road but they were no problem !
We thoroughly enjoyed this holiday and cant wait to return! If we had not already booked to go to Tenerife in 2008 we would defiantly go back this year! So all i can say is roll on December 2009
Thankyou to everyone at Aldeia Santa Rita "
- Travel date: Tue 29th of January 2008
We have been to this resort twice now as...
"We have been to this resort twice now as we were so impressed with the fantastic service that we received from the staff. Everyone is so friendly and intent on looking after you throughout your stay.
We found the rooms to be kept clean and were provided with plenty of clean towels and clean sheets. Our room cleaner last year was exceptional and excelled at artistically arranging our towels so beautifully that it was a shame to disarrange them!
The food in the hotel is good that we have not eaten out of the hotel very much with the exception of eating giant prawns on the beach as the sun goes down! (Recommend Angela's beach shack). This is a good place to relax, have a massage and read a few books, go bird watching.
There are plenty of things to do in the area. We enjoyed getting ourselves to most of the attractions in the area by a variety of transport which includes the local bus, ferry and local taxi drivers who are very helpful; they are a mine of information and will take you to wherever you want to go.
Drinks are generously provided, the barman Francis will look after you. Recommend fresh lime and soda. Have just been looking on this site as we are looking forward to our next visit at the end of February 08, can't wait so Francis get the lime and soda ready!
- Travel date: Sat 5th of January 2008
Good hotel, excellent staff
"This hotel is good by Goa standards and although the rooms are not luxurious they are kept spotlessly clean and have all the basics.
The food was excellent and the staff there deserve an award, we have never been anywhere and been looked after so well.
The hotel is situated in a quieter area of Candolim, which is a plus point, as you have less of the hustle and bustle than in the middle of the resort but you are only a short walk away from the centre.
There are plenty of bars and shops close by the hotel and the beach is only a few minutes away.
We used John's boat tours for two trips, both were well organised. However I would not recommend the waterfalls trip - you spend three hours travelling each way for one hour at the waterfalls. The monkey island boat trip however was an excellent day out.
I would not recommend using the tailors at the hotel as four of us had clothes made which were poor quality and in fact some of the items we refused to accept."
- Travel date: Tue 1st of January 2008
What a great place...
"The hotel Aldeia Santa Rita really is a great place to stay,even though the rooms are quite basic,they have all the essentials ie - bathroom with shower,celing fans,air-con,fridge,tea/coffee making facilities and a small tv. How long do you spend in your room on holiday ? There's so much to do and see here and so many friendly people to meet & chat to that to spend the duration of the holiday in a hotel room would be such a loss.
The food at the hotel was absolutely delicious,the selection wasn't huge,but as it was varied throughout the holiday,we only ate out once during our two weeks stay !!....and the hotel staff,they were the best,so friendly & helpful,they really do make your stay a memorable one. There was Orlando,Francis,Vinay,Bala,Punesh and many more,they were all great !!...We stayed for 2wks from 13th Nov and the weather was fab,nice and hot and not a cloud in the sky. It was our first time in India and to be honest,on arrival,we experienced quite a culture shock,even though we had been warned,we were still shocked,but after a couple of days,we began to appreciate what a great place Goa is. It's so cheap to eat/drink outside of the hotels and also seemed very safe to walk around too and the local taxi's are so cheap. The Goan's are the friendliest people and love to chat to you. There are many excursions/trips to experience. The pool are at the hotel was very relaxing with beautiful palm trees for shade. The pool/pool area & gardens were cleaned every morning at 8am. Like I said,this really is a great hotel and we would highly recommend it...go on,give it a try,you won't be disappointed,unless you're after a 5* hotel,in which case you need to book a 5* and pay the price....Enjoy !!"
- Travel date: Thu 13th of December 2007
"Just had a fantastic stay at the Aldeia Santa Rita 12.11.07-27.11.07. First let me say after reading some of the reviews before I went I was a little dubious as to what we would find, nothing to worry about at all. Remember this is India compared to the UK an underdevloped country, locals get their water from taps at the side of the road or wells, once you realise you are not going to the Carribean or Spain you will have a fantastic time.
Rooms - very clean, bedding changed every other day, towels everyday
Staff - can not do enough for you
Pool -small and clean ( cleaned daily)
Food - great, the menu is fantastic both Indian and English (never left anything all too good) If you fancy something not on the menu the chief will do what he can for you. The meals are diferent daily on a 1 week roataion but there is enough to never have the same thing twice. (try the nan breads, chicken tika starter , biryani, sizzlers (these were all outstandingly good)
Location - not in the centre of candolim but can walk into cente with out a problem or get a tourist taxi for approx Â£1.00
Drink - As with most All Inclusive hotels you do not get branded drinks but they were fine, beer good.
Entertainment - local dancers, acrobats, traditional Goan singers, other music, great for older people to dance to, not in your face, good relaxing music, the entertainment program is set for a month so no repeat performances
Beach - the tanker does spoil it but there are lots of other beaches you can visit near by using tourist taxis i.e. Ashvem no hassell, good beach shacks especially Lovely jubbley. Go to Godfrey at his beach shack on the beach at the back of the hotel , great guy to talk to.
Bars/ resturants - food and drink very cheap meal and drinks for 4 came to less than Â£18.00
Trips - there are lots of things todo includeing very good fishing trips, beach trips and river boat trips where you can see crocodiles, monkeys, dolphins, various birds."
- Travel date: Fri 30th of November 2007
"Just back from a 6 night stay in this hotel and unfortunately I was quite unimpressed with it. The staff are undoubtedly the best aspect of the place and I can't fault their friendliness and attentiveness. This year they were faced with additional problems because the monsoon rains have been so bad and as a result the whole place was still being painted/renovated during our stay. The rooms are very basic with old sockets/light-switches/windows but their apartment style would probably suit families (double bedroom with small bathroom, living room, and kitchenette). Very basic and dark kitchen but it was clean. The pool is small but clean (apart from the frog residing on the bottom for a few hours!) but the poolside beds really need to be updated. The kitchen staff will provide any type of egg for your breakfast but beyond that we weren't in the hotel for other meals so I can't comment.
Biggest disappointment was the nearby beach which is absolutely filthy. By the time you walk past all the rubbish scattered in the access laneway and dodge the packs of dogs fighting at sunset, you're rethinking your decision to come here at all but the final straw is the abandoned tanker sinking a few metres offshore. Not the fault of this hotel but it's location adjacent to Sinquerim beach is a big negative. I won't be back."
- Travel date: Wed 31st of October 2007