10 Traveller reviews from Holiday Watchdog
"Well what can we say, Les and Shiela are so very welcoming, the food is fantastic and the pool is cool! Could not recommend the Oceanic enough - you wont be dissapointed!"
- Travel date: Fri 30th of March 2007
A wonderful experience
"Staying at the Hotel Oceanic was a wonderful experience. An intimate bijou hotel with large balconied rooms, spotlessly clean and beautifully furnished. There is a great pool and pool bar set into the hillside. The management and staff were charm itself, the staff were so helpful and efficient. From breakfast to dinner the food and wine were excellent. Just a few minutes walk from some of the best beaches around this is a marvellous place to stay."
- Travel date: Thu 29th of March 2007
"Enjoyed a blissful couple of days here early season.While recommending, without hesitation to a client, was shocked by the bad review. Also, The Oceanic seemed very revered by all in Palolem, locals and long term tourists. The food is always delicious, and beautifully served by charming staff. As for the swimming pool, an absolute god send, just whats needed after a sweaty ride from the airport. We would certainly stay again -and will continue to recommend The Oceanic and Palolem to all."
- Travel date: Mon 26th of March 2007
Will Definatley go Back!!!
"My Family and I have been visiting the oceanic on and off for over 4 years we love India and Goa especially. I think that Palolem and Patnam are little slices of heaven!
It saddens me to read some of the comments that have been posted here I can honestly say that the Oceanic has been and will continue to be our favorite hotel in the whole of India. We have been fortunate to travel all over India on several occasions and we always look forward to returning to Palolem and the Oceanic. Being a Brit living and working in Asia myself I can sympathise with the owners about how hard it is to actually run a business to a reasonable standard let alone to the standards they achieve at the oceanic.
I have stayed at other hotels and beach hut places in Palolem and spent much time down on the local beaches talking to other visitors staying in the area and I can assure you that some of the problems mentioned above are small in comparison to what others have experienced in other establishments. I think you will find that it is a very rare thing for any of the local hotels to own and run a generator. I would also like to point out that even if the hotel had a generator to pump water to their elevated position there would still be no water available to be pumped as the water shortages are from much further up the system.
Any one who has stayed in India for any length of time will actually love the facilities offered.
As to the comments about forcing the staff to wash things by hand well thatâs just plain ridiculous how do you think they have been washing clothes for centuries? I agree it was misfortune to have a broken down washing machine during there stay, but come on, these things happen and I am sure it was fixed as fast as it is possible in an area where a washing machine is considered a luxury. And do you really think that the local launderettes have a bank of big industrial washing machines running 24hours day? No they have a group of women gathered around large buckets of water washing everything by hand!
I urge anyone who is considering staying at the Oceanic to go try it for them selves and make there own decisions. As the saying goes itâs impossible to keep all the people happy all the time!"
- Travel date: Sun 18th of March 2007
"We stayed at the Oceanic Hotel for 5 nights in February and found it be a lovely place in a great location between Patnem and Palolem. The rooms were a good size, clean and good value and the food was exceptional - some of the best we ate during our trip. They have a music night on a Thursday and they advise you to book a table in advance do! The Goan staff were also very friendly, the place is most definitely family run and family friendly, however we did feel that the family were often preoccupied with family matters and felt as if we were imposing if we needed to ask them any questions. All in all we really enjoyed our stay though and if you can't stay there we would definitely recommend it for the food and the pool which is open to non residents."
- Travel date: Sun 18th of February 2007
The Oceanic - a brief encounter
"We booked the Oceanic over the internet making a Â£25.00 deposit by pay pal. We asked them to arrange a taxi to collect us from the airport and that worked well. Then it went downhill.
When we arrived at the hotel, very hot and extremely tired we were told where our standard room was (not shown) it was just off the restaurant, which would have been OK if it wasn't for the state it was in. The sheets and towels were a sort of murky grey and the room smelt damp with a three quarter size bed. This may sound a bit harsh but the kennels we put our dog in was granted smaller but cleaner than this "standard room". In fact the whole place could do with a good clean and a lick of paint. Generally the Oceanic is very disappointing, tending to trade of the Telegraph article and the fact they are brits. It certainly not worth twenty odd pounds a night they charge
We left our bags in the room and walked into Patnem where we found an excellent place to stay called Goyam try [--](we stayed in the pink cottage.) The staff were friendly and the food perfect. Whilst there we met a few people who were staying at the Oceanic who confirmed that the brits who own it now (can't remember their names) bought it about three years ago and it has gone down hill since then.
So it's up to you but if you do book and then and decide not to stay don't expect your complaints to have any effect. More likely you will just get an "OK you can go now" with a sneer from the staff"
- Travel date: Thu 15th of February 2007
Friendly & Relaxing
"We stayed for 12 nights. We had a standard double room and found it comfortable, well decorated, and with a good-sized shower room. The hotel is a 10 minute walk from Patnem Beach, which is lovely, not too crowded, but plenty of shacks for drinks and meals. After a day on the beach it was lovely to go back to a hotel with a swimming pool. We found the staff very friendly. They arranged motorbike hire for us and could also advise about trips to various attractions.
Overall, we would recommend the oceanic hotel to anyone. They are child friendly. The restaurant is also very good. South Goa has little in the way of reasonably priced, good quality, medium-sized hotels. There are plenty of four and five-star resorts and plenty of coco huts on the beach. The oceanic offers something a little bit different, comfortable rooms with a swimming pool, but in a much more informal and more personal setting than the big resorts, as well as much cheaper. Highly recommend it."
- Travel date: Thu 1st of February 2007
"Having read some recent reviews I felt I just must post a review myself regarding this delightful hotel. We found absolutely everything about the hotel to be just right from the amazing location - close to both palolem and patnem beaches to the wonderfully friendly and helpful staff and owners. The place really is gorgeous with it's white-washed walls , terrific pool and tropical setting.
The restuarent serves a great selection of food both indian and european.. it's a lovely setting day or night. Our room on the second floor was safe, clean, comfortable and in my opinion great value for money. We found the owners to be very welcoming and helpful. The power did go off a couple of times for a short while - but come on - this is india - it's not really a problem and i'm sure the staff would do anything that needed doing if you have kids... when we were there - there was some families with kids - all seemed happy enough. In summary then - a really beautiful hotel with character and great staff with a really chilled homely atmosphere... can't wait to go backone day ! jo and linda from london, uk stayed march 2006"
- Travel date: Fri 5th of January 2007
"We stayed at the Oceanic after a long trip sightseeing in northern India, so we were hoping for a peaceful, relaxing stay. The hotel is fairly laid back and the goan staff are very friendly with excellent food in the restaurant (although expensive by local standards) but I do have to agree with some of the comments already posted on here. We could smell the drains in our room, which was otherwise clean, but the sheets did have staining on them, although they had been washed. All the hotels had made us feel welcome until we arrived here. It seems to be like a british ex-pats club and we actually felt as if they could not wait for us to leave. It was also mentioned to us on our second night that they had family arriving soon and needed our room! We spent the last couple of days away from the hotel as much as possible as we found the atmosphere a strain. The friendliness of all the goan people we met, including those at the hotel really stood out in comparison. We also had a problem with the lock on our door from the first night and the owner looked at it and said he would fix it but never did. When having breakfast in the restaurant we noticed the staff carrying a table past us, and when we went back to our room we realised it was our patio table which had disapeared! Would have been nice is someone had said something to us about it's disapearance! I am sorry to have to write a poor review about my fellow countrymen but perhaps they might read this and attempt to make other travellers feel a bit more welcome!"
- Travel date: Thu 21st of December 2006
"You will find some lovely reviews of this place, as did I, and the hotel website makes you think the place, run by an English couple, will offer a high standard of service ..... but beware! I wonder who really wrote those reviews, after a recent 8-night stay at this place.
The rooms vary in price according to size (we paid about Â£32 per night NO breakfast included), but all have bathrooms and cable TV (which doesn't always work), ceiling fans, NO air-con. The surroundings are quite lovely, the restaurant extremely pleasant, great world music, easily some of the best food we have had in Goa (we've been to Goa 3 times in the last 6 years).
Now the reason why wild horses couldn't drag me back to this place. The owners have decided not to keep a generator here -- they said it would be too noisy, but actually modern ultra-quiet generators have been on sale in India for several years now. It was either boiling hot or very humid in Goa two weeks ago, and there were many power cuts, one that lasted 7 hours through the night! Our 5 year old and 3 year old could not sleep in the fan-less heat, and were terrifed by the constant dark (no candles possible because then you get hundreds of insects flying towards you). We were worried about falling asleep with our bedroom doors open (for any possible breeze) because the hotel entrance gates (a few steps down from our balcony) remained open all night for latecomers, with only one member of staff to guard the property.
The owners had warned us that the hotel suffered water shortages, so could we be as economical as possible when taking showers (and we were) -- but there is no mention of this on their website. We discovered later that if you have a generator than your water pump will still, obviously, work even when there is a power cut. It was unbearable after an afternoon or night of fan-lesssweating, or after a visit to the beach, or a swim in the pool, not to be able to take a shower -- the water was running out almost everyday!
Another problem, the hotel washing machine had broken down, and instead of taking the towels and bed linen to a local machine laundery service (of which there were quite a few), the owners made the hotel staff wash everything by hand. So the white towels and bed sheets were badly stained, and didn't smell fresh or clean. Yuk! For Â£32 a night for only the bed (since the shower didn't work, the loo didn't flush, the fans didn't go on, the cable TV was off, and there was no breakfast included), especially when this is a huge amount in Indian Rupees, you expect at the very least clean, fluffy towels and fresh feeling sheets.
You cannot fault the swimming pool however, it is idyllic, and we often had it to ourselves. The kids loved it and this made our stay bearable. The Indian staff at the hotel are the sweetest and friendliest people, they will do anything for you and give no impression that they want anything in return. We felt so sorry for the girls who had to wash everything by hand in that heat and humidity.
What surprised us most of all was that during the 7 hour power cut on our eigth night, the hotel owners did not stay on site to make sure the hotel guests were comfortable (they lived elsewhere and only one member of staff remained on site at night). When they arrived in the morning, the owners did not ask us if the kids were okay, they could have offered them some free bottled water as a goodwill gesture (especially since we had no water to brush our teeth with, or even just to splash our faces with, forget about flushing the loo!)
We decided to cut short our stay and left that day -- no animosity, we simply said the kids couldn't go through another power cut night with no water. We were friendly to the end, and gave the Indian staff really good tips for their kindness. But do you know, the English owners did not even say goodbye to us (forget about offering any apologies) -- they simply disappeared. And there we were thinking they might give the kids some snacks or cold drinks on the house -- that would have made such a difference.
We are not argumentative people, we left as politely as we behaved during our stay -- but we wanted to write a review that gave a true picture of our stay at this place, as we feel the hotel website is quite misleading. When you have a hotel of this size (six bedrooms, swimming pool and restaurant) in such a hot country where there are frequent long power cuts, a generator is a must, especially when you allow young children from colder climates to stay. And a hotel that runs out of water everyday really needs to make this clear before they take bookings, and adjust their room rates accordingly.
Stupidly we thought English owners equalled high standards. They are saving so much money on electricity here! Thank goodness our next hotel, a private Goan concern (Vainguimin Valley Resort, also reviewed), was the lap of luxury compared to the Oceanic, and only Â£18 more per night (but that included a big breakfast buffet, air-con, fresh clean fluffy towels each day, and a fast acting generator in the event of power cuts)."
- Travel date: Tue 7th of November 2006