15 Traveller reviews from Holiday Watchdog
Paradise Village I dont think so
"The room was filthy and tatty, the bathroom door had been kicked in and was splintered, the bedside tables had sticky rings on them and the plastic table and chairs in the room were sticky and filthy. There was also muddy footprints all over the walls. In fact the whole complex was disgusting, with piles of matresses, rubbish everywhere. The restuarant looked out onto the rubbish pit readyfor burning. Talking about the restuarant, this was also filthy with dried up food stuck to the table cloths. We booked through Thomas Cook thinking any property on their books would be habitable. WRONG. We have photos to prove it,in the Thomas Cook travel agents they said they had never seen anything like it. DONT BOOK WITH THOMAS COOK and DONT GO HERE"
- Travel date: 23rd June 2013
If you want poor service,rude reception staff, rooms that aren't cleaned and lack of clean linen, this is perfect!
"What a nightmare stay we had here. Reception staff were very obnoxious and rude, as soon as we arrived, and it was very late, we asked if there was somewhere we could go to get some food, and was told "its late" and he walked off!! When we were shown our room, we saw that it was very basic, and didn't have a problem with that, except for the lack of doors on the ardrobe (well one door specifically) and the bathroom was covered in mildew, the shower curtain was almost starting to rot. Our air con was so loud that the whole place vibrated. When we went to ask for someone to look at it, 8 hours later and a complaint from our rep, saw the maintenance man arrive,he said it needed a part and would get it the folowing day. As we were away for two nights, and with assurances from the obnoxious man on reception that it would be fixed when we returned, we accepted this. On our return it had not been fixed, although the reception said it had, yet he refused to come and ceck it and refused to change our room, our rep again got involved and we were moved the fllowing day to a room with an equal amount of mildew, but 2 doors on the wardrobe! Staff around the pool while friendly are very slow, we asked for a menu and got one 20 minutes later, then we ordered 2 cold drinks and food, 45 minutes later it tunred up, this was a continuous pattern. Breakfast was a joke, a toaster so slow you could probably bake the bread yourself in the time it took to toast, or sometimes thay had a load of pre-toasted bread, which was rock hard and they re-heated in the toaster. The omelette chef was elusive to say the least although when he was there and there wasn't a queue they were quite nice. The pool itself was almost green on the day we arrived, but he did seem to sort it out within a couple of days and it was much cleaner. 4 times our room wasn't cleaned, and we gave up complainign in the end as the reception staff just don't care and rarely do anything they are asked to. Our rep however was absolutely fantastic, but i have never had to see my rep so much on any holiday i have ever been on. Also when we asked for an extra towel, it took 3 days and we practically had to beg for it. Had we not been out of the hotel so much, this would have completely ruined our holiday luckily we did escape from the hotel a lot. I will go back to Calangute again, but would avoid this hotel like the plague, the only positive thing i have to say about it, is that it has direct access to the beach. "
- Travel date: 3rd May 2011
"we stayed in paradise village for two weeks the first night on arrival was horendous .We were tired and hungry after our 10hr journey so not of to the best start Next day spoke to the rep who was most helpful when we asked to be moved.The pool and bar staff could not do enough for us and we became very fond of them the hotel is very run down but all the staff were lovely and we will miss them Qnce we settled down and decided to stay everything was fine.It is very third world but we were sad to leave our new friends who could not do enough for us .Life there is about the lovely people you met who attend to your every need and work all day for less than Â£10wk without a moan. love all but dont eat breakfast unless you like curry eggs is a speciality lol "
- Travel date: 1st May 2011
i went here with a friend for a two week...
"i went here with a friend for a two week break and what a ball we had! the rooms were very clean, and there was always a member of staff day or night willing to do anything for you. the food was lovely and there is a very large and inviting spa on the resort with all sorts of cheap but delightful treatments avaialble. when we met other people on day trips around goa they were all jealous of our resort. it is definetly one of the best in calangute.as we went around calangute we realised how lucky we were to have such a lovely place to stay, what is classed as a hotel over there is far from it over here. we were supposed to be staying at another hotel but found out maintenace works were being completed so we paid extra to swap, when we seen the other place i almost cried with revelation!!! the staff were so friendly it seemed like everyone were long lost friends, they often keep in contact with emasil etc.the laid back attitude is lovely, and they are always willing to tell you the best places to visit and will even go with you if they have spare time. the resort have a taxi rank right outside and they are less likely to rip you off and give you a free tour on the way,v,friendly. overall had a really great holiday all thanks to the lovely staff and comfortable accomodation. would only ever go back here if to go back again! "
- Travel date: 2nd August 2008
After the first holiday 2006,we returned...
"After the first holiday 2006,we returned in 2007 and holiday was as amazing as the first holiday.The staff cannot do enough for you and especially the poolside area is safe and cleaned daily, the rooms are basic but all have aircon/fridges and are cleaned and towels changed daily.Only a few hundred yards away is the white sands of the beach and a sort walk to the main village area where you will see all forms of life and a most colourfull adventure. Elephants walk alongside the hotel for their daily swim - Lush green avenues take you to the main road where the cheapest taxi drivers are around every corner(everything is negoitable in Goa). We are arranging to go for the third year running and hope to meet the same helpfull staff. One tip:- when booking with tour company(dont pay for the transfer)we paid Â£18.00 lump sum for 6 people (booked with Paradise Village)not the Â£20 each tour company wanted--a aircon'd coach was waiting and wisked us strait to Paradise Village..Great Holiday...........RECOMMENDED...."
- Travel date: 26th May 2008
Better Places to Visit in the World
"We arrived at the hotel after a 10 hour flight at 7.30am in the morning. When we arrived we were told that our rooms were not ready and to go for some breakfast. This was OK at the beginning as we understood that the rooms needed to be cleaned. However, 5.5hrs later we were still stuck in reception waiting for a room, not being able to shower or change and feeling very dirty. The overall welcome to the hotel was very poor. When we complained about the treatment and asked how long we had to wait the so called Front of House Manager, Basil was so rude and unhelpfull it was inconceivable. When we eventually checked in to the room at 1.15pm the room was right next to a sewerage pipe which left a rotten eggs smell in the bathroom. The walls were disgusting with mould forming on them. (we are actually writing this from Goa and will upload pictures we have taken once we get back to England......Only 16 hours to go!) During the stay the music at Breakfast was like entering a disco it is so loud you can not even hear each other speak. The breakfast is very poor and the service was very poor. Every morning you had to ask for toast and the staff were never on the look out to help they are more interested in clearing the tables than looking after the guests. As for the cooked breakfast I have never seen Indian food like it! If you come just make sure you can eat eggs least you can have an omlette! The pool looks very nice from the brochures but these have certainly been airbrushed. The pool is in need of some major work with scum film completely covering the walls of the pool and the overflow drains are filthy. The rooms are not serviced till very late in the day and sometimes only when we were coming back at 5pm after a day at the pool. The bar at the hotel is what I can only discribe as being franchised out to two English guys. During the stay we became friendly with a couple from LIverpool and decied one night we would have a game of doubles at pool. During the night the locals started to cause problems over the use of the table and in the end it became very heated. As holidaymakers staying at the hotel we were made to leave rather than non residents as they did not want to upset the local trade as it was come to the end of the season. The locals were intimidating and looking down the top of our friends girlfriend. All in all there are better places to visit for a holiday. Goa is a cheap option if you are on a tight budget but believe me spend a liitle bit more and go somewhere different or stay closer to home and have a truly memberable stay in a more upmarket hotel. If you do decide to come though I would highly recommend the Lemon Tree in Candolim we looked at transferring there as the Paradise Village is herendous. If you do come to Goa though don't expect a lot. Trips are few and far between with anything decent being 3 days away. You would be best just getting a flight and travelling the area staying at different places or you end up paying for a hotel room you never use. Good look if you decide to come to Goa you will need it. India is one of those destinations I can say I have been to but would never contemplate coming back to!"
- Travel date: 29th April 2008
paradise village was paraise
"stayed at paradise village calangute for 2 weeks in february, had an excellent time, great location, right on beach and a short walk from the hustle and bustle of calangute. The staff at paradise were all very friendly and helpful, rooms were of a good standard for goa, and cleaned every day and also clean towels every day, always made into different shapes. The restaurant by reception is worth trying, good food and cheap. If you go to mandarim beach for day, beware of restaurant staff trying to sell you "fresh fish" for lunch, we felt we were conned as we ordered the prawns and they came with no shells on, and they do not tell you the price! Back in calangute plenty of good places to eat very reasonable, for an after dinner drink try the log cabin english pub! Can't wait to go back again 2"
- Travel date: 8th March 2008
"A party of eleven of us stayed at the paradise village for two weeks. Just got back. Had a great time. Had been worried after seeing previous reports but, having been to Goa 10 times, this hotel was just fine. Friendly staff, good location, NO COCKROACHES TO BE SEEN!, one of the best breakfasts we have had in Goa and a good time had by all. Admittedly some of the rooms are small (we had a sneaky look!), but ours were just fine. The pool area could do with a refurb but we've seen much worse. The air conditioned pub on site is run by english and was fun. If you're going to Goa and you've not been before just remember it's a third world country and standards are not the same as much of europe and the USA. Go with an open mind and enjoy the experience. If you want luxury, opt for a five star plus hotel."
- Travel date: 13th February 2008
Paradise Village - Great hotel!!
"Stayed at Paradise Village 3rd Jan for 2 weeks. I agree with a lot of people that you definately need to go to Goa with an open mind and hotel standards certainly are not on the same level as Europe, however as long as it is clean that is the main thing. This hotel is located about 5 mins walk from the main road of Calangute, however great bars and restaurants are right outside of the hotel. The hotel itself was excellent, our room was a standard one and therefore very small, if you pay the extra for an upgrade the rooms are much much bigger! romm was very clean, and cleaned daily, the bathroom was new, facilties included a minibar and tv with about 50 channels showing all prem football. The hotel grounds were fantastic, constantly being clened and the gardens being attended to. There is a tailors, beauticians and jewellers on site. There are 2 restaurants and an air conditioned pub on site, and also a pool bar that served food, however it was the same menu throughout but there was so much choice on this and very cheap. We ate lunch most days at the hotel, and a couple of evening meals and the food was superb. The service at this hotel was second to none, especially around the pool where the staff could not do enough for us and made sure we never wanted for anything! To get to the beach there is a private walkway which leads to a great beach shack, Jolly Boys which was great, again great service and food. Overall I would highly reccommend this hotel to anyone visiting Goa, you will not be dissappointed"
- Travel date: 19th January 2008
"my friend and i stayed at the Paradise Village for 2 weeks in late Nov early Dec. We enjoyed every minute of our stay the hotel staff were very helpful and friendly especially the pool boys. Our room was cleaned every day and they always tidied everything away for us and stocked the minibar every day also. The pool was lovely and the food and drinks round the pool were excellent. We went bed and breakfast and this was always fully stocked and you could eat as much as we liked. The hotel restaurant food wasn't anything to write home about but other than that i would stay at this resort again."
- Travel date: 10th January 2008
poor standard of rooms!!
"i booked a different resort from an indian website but they then convinced us to take up this paradise village beach resort, came in at night and immediately saw the bare state of the rooms, not at all finished properly, just the base essentials and chairs, there was a moulty feel to the room, as we went in august and there was the rains, my wife immediately said no, she is not putting up with this, when we asked if they have a different room, the front office lads were looking wonderstuck!! this made us decide to walk out immediately to a different hotel.........the indian hotel staff do not know what 3 star means, quality is just not there."
- Travel date: 8th September 2007
Truly a Paradise
"Roger Kapoor, Excellent location, you step outside your room and your on the beach...the staff is extremely friendly and very accomodating. The food was also pretty good and very afforable...the rooms were very spacious and very room had a terrace which I thought gave you a feeling of openness ...."
- Travel date: 9th July 2007
Top traveller tips for Paradise Village Beach Resort
"Stay away fromt eh hotel as much as possible and you will have a great time!"
"cleaning rooms to better standard"
Paradise Village Beach Resort is also called
- Paradise Village Beach Resort Hotel
- paradise village beach hotel
- paradise village beach calangute