22 Traveller reviews from Holiday Watchdog
Dabolim airport currency rip offs
"Just back from Nizmar Resort in Goa after great time. Staff were unfailingly helpful and polite despite usual selection of guests, mainly Brits, who paid 3 star prices but expect 7 star facilities. Additional bonus on arrival was totally unexpected issue of 6 vouchers for free evening buffet meals with excellent, extensive, choice of menu. Our rep was good and advised of very poor rupee to sterling rate available at Dabolim airport when returning home but did not mention the 15% commission charges plus the standing 400 rupee handling charge as well. Signs in outer hall of airport also advise rupees not accepted in duty free shop when in fact they were. Apparently this is not allowed but as with so much in India where money is concerned a blind eye approach is followed.You can use sterling but "no change available" then appeared to be the automatic response from the few shops available airside.
Notwithstanding the airport a great holiday and we are looking to go back next January."
- Travel date: Thu 10th of February 2011
"Arrived on 8-3-2010, after a slendid Golden Triangle Tour...What a let down we were supposed to have a superior room on lower level..being 65 climbing flights of stairs are just too much now..we were offered room 316 on top floor ...explained this was not what we requested..they showed us room 210..black mould on walls dark and smelled of a urinal..third move to room 401...omg just awful had not been cleaned damp walls rusty fridge..very basic and in dire need of decorating..we stayed there one night after I watched them clean it...every one was saying their rooms were also bad..next morning demanded a move..our rep was excellent and he upgraded us to Colonia Santa Maria Baga Beach ..what a difference would definately recomend this hotel..we have since learnt Nizmar resort has been taken off the list due to so many complaints..so why did they put us in there in the first place..DONT GO"
- Travel date: Wed 17th of March 2010
first time in goa
"We have just returned from the Hotel Nizmar, we were warned about the standard of hotel rooms before we went. This hotel is featured as a 3 star hotel but under european hotel standards I would rate the hotel rooms as a 1 star. The rooms were basic and although clean very basic.All Hotel rooms were equipped with a new air conditioning system which to me was a neccesity, having said that, having got over the initial shock of the room we were more than happy with the hotel facilities and pool area. The food was very good and the staff did their upmost to make you welcome.
we flew from Manhester stopping at Bahrain to refuel. This particular flight was very crampped and made the journey uncomfortable, infact on the way back we stopped twice for refueling also calling at Lanarca Cyprus. we were travelling for 20 hours to get home.Just a word of warning check the leg room on the flight before you book, we were on a downer when we arrived in Goa.
wouldn't say we won't go again, but if we did we would definately stay again at the Nizmar but would not fly with an airline that refuels en route.
- Travel date: Wed 26th of November 2008
very nice hotel and staff. visited here...
"very nice hotel and staff. visited here three years on the run and returning 2008 christmas booked as all inclusive but was told after four months they had changed to half board+ not sure if this is fair will see after visit "
- Travel date: Fri 29th of August 2008
Ater 3 extremely enjoyable trips to Goa,...
"Ater 3 extremely enjoyable trips to Goa, staying at the nizmar made me realise that not all is rosey in paradise!! This has to be the worst hotel in Goa. We were double billed several times, money dissapeared from our room on one occasion. We had plenty of ants to keep us company & the aircon sounded like a harrier at take off. The staff generaly were polite & the food good. But dealing with the management was both frustrating & pointless. I love Goa & will be back in feb 2009, but definately not at the nizmar. I`ve also heard the nizmar is now "all inclusive", pointless in a very affordable holiday destination. Avoid the nizmar, get a scooter & explore this beautiful paradise."
- Travel date: Sat 23rd of August 2008
We arrived very tired and hot to be tol...
"We arrived very tired and hot to be told we were booked in the normal twin rooms, we had booked superior at an extra cost, it took a bit of communication to sort it out but it was quickly sorted.
Rooms were spacious as was the bed, air conditioning excellent, clean pool, If therre were no beds available around the pool you only had to ask and would would be provided straight away.
The Staff i.e. waiters, cleaners, barstaff etc etc were Brilliant, as Was Lawrence the Captain, nothing was too much trouble, when you were finished eating tables were cleared very quickly, if you had an empty glass it didnt stay empty for long..
Local beaches were lovely and the food in the shacks excellent, We ate mainly at Rosina's who do a fabulous spring roll with dip and excellent banana milkshakes.
We had the same Taxi driver for the 14 days we were there and nothing was too much trouble, A visit to wash the elephants is a must and the visit to the waterfalls and experience too.
All in all A great holiday and we will definately be returning."
- Travel date: Thu 31st of January 2008
Amazing holiday - but only if you don't...
"Amazing holiday - but only if you don't expect too much luxury!
Hotel staff and resident Goans could not do enough to help you - all were friendly and happy and none pestered you to buy their products unlike other countries.
Yes, rooms were basic, but they were always clean and tidy, and when there was a problem, staff fixed it straight away.
Amazing entertainment in the night in the hotel - also superb restaurant at the back of the hotel.
Stunning relaxing beach - but make sure you go on some of the expeditions as well (Dhadasaga Falls is out of this world)
Overall, I can't say enough good things about this holiday and this hotel. If you go there expecting a 5* luxury holiday you may be disappointed, but what's the point on going on holiday if it's going to be exactly as the hotels here?
Go expecting an exotic relaxing getaway and you'll get what you expect :)"
- Travel date: Fri 6th of April 2007
This is our 3rd time in this hotel so I...
"This is our 3rd time in this hotel so I think that speaks for itself! We found the staff helpful and charming, from reception right down to the room boys.
Comments about the slight shabbiness of the rooms are valid, but you have got to remember you are in India and as we only paid 580 quid per head for 2 weeks and an excellent flight with First Choice, I donât think you should grumble.
Breakfasts are great, cereal, fruit, juice, tea, coffee, toast, an egg choice, and pastries.
Rooms are cleaned every day and towels changed every other day, and we left loose change, camera, and my husbandâs mobile in the room while we were out and all was secure, though I will say do use safety deposit boxes for passports and money, for peace of mind. They cost 700 rupees for 2 weeks less than 10 quid.
Theme nights in the hotel are quite good fun 6 quid a head for a 4 course buffet and entertainment.
Outside things are very cheap, we had a great meal in a Tibetan restaurant, 4 mains 3 puds 4 beers and 4 double brandy and cokes and it cost 8 quid total!
Taxi drivers outside the hotel will arrange trips for you cheaper than the tour operators.
Haggle hard - my friend wanted to buy some wooden musical pipes, starting price 1400 rupees we got them for 250 rupees, remember they wonât sell to you at a loss, so donât feel guilty at getting a much lower price.
Melonies is a great beach shack Candida is a lovely lady and really looks after you and that end of the beach is quieter. Ask a taxi driver to take you to Utopia; Melonies is the second shack to the left. As always we had a great time hope you do too."
- Travel date: Sun 4th of February 2007
"We returned a few weeks ago from this fab hotel and have already booked for next year. Having travelled around the world, I have never met more friendly, honest and pleasant people. There is nothing they wouldn't do for you! Even were taken out for the day by a waiter, Desmond on his day off!! We would recommend this hotel to anyone but there is one thing to be careful of. Don't acccept a room in block 7. Everywhere else is fine!!!!!!!!!"
- Travel date: Sun 14th of May 2006
This was our honeymoon and we arrived to...
"This was our honeymoon and we arrived to a bottle of wine and red rose petals scattered on our bed. Very sweet! The staff at Nizmar were absolutely fantastic. They couldn't do enough for you. The hotel room was very, very basic, the air con was particularly noisy and we had a few ants, but for the amount of time we spent in there, we coped! The hotel had some kind of entertainment every night, very different!
Towards the end of April, the hotel plays host to a massive conference for Indians from all over India. All the holiday makers felt quite pushed out when they arrived, (over 150 of em!) The hotel staff didnât know who to please first. The Indians won. They eat as much as they can, all day long.
3 course brekkie, and god knows how many course lunch, dinner, and they were still eating at 11.45pm. Very greedy. However, we did have a dance with them on our last night, they thought we were excellent, and when one fell in the pool, it was hilarious, he couldnât swim, poor sod! Even his own people were falling around laughing!
Overall, the holiday was fantastic, we are planning to go again to Nizmar, only not when the conference is held!"
- Travel date: Sun 14th of May 2006
I have booked to back already!
"When my friend and I got off the bus we wondered where the hell we had come to. All we wanted to do was turn around and go home. We were shown a horrible grotty depressing room but after a bit of persuasion from the reception staff we were moved to a much better block (the one on the right as you go into the hotel).
The holiday progressed and so did our feelings towards the Nizmar. The staff were excellent and good fun. We met some lovely people and the room was clean and tastefully decorated. We used the beauty salon almost daily and the girls were wonderful.
I have travelled all over the world and wasnt used to the basic accommodation that you get at the Nizmar. But Goa is Goa and its basic but clean. Its a base to explore from. Taking into account the cost and the cleanliness and the prompt service (I was locked in the toilet one night and someone was there within 5 minutes to help me) its excellent value for money.
I bought a gold and ruby ring from the jeweller in the hotel which cost Â£130. I have had it valued back home between Â£500-Â£600. And how honest is he? I gave him Â£100 an he said I could pay him the rest when he sees me again!!!
The best taxi driver in the world is Alex. He has "God is Love" on the back of his taxi and he really looked after us two girls in Goa!
Best place to eat - The Inferno in Candolim. Brilliant. Then Casa Sea Shell.
Got back on 28 February and booked straighaway to go back to The Nizmar - but I will take my husband this time!"
- Travel date: Wed 10th of May 2006
Must be missing something - this hotel is terrible..!!
I booked a Thomas Cook Square Deal 3* North Goa holiday for two weeks at Easter. I had read reviews for this hotel and many others before I left so when our rep told us we were staying at the Nizmar I wasn't too worried. WRONG..!!
All I can say is the people who have previously written reports for this hotel must be easily pleased and have extremely low standards. Sorry, but this hotel was awful. We waited a couple of hours before our room was ready (it as 6:30 in the morning) and I just got an awful feeling about it before they had showed us to our room just from looking around. I popped up to have a look at the gym just above reception and it was appalling and so were the stairs going up. It was dark, dirty and depressing. They eventually showed us to our room on the fourth floor as far away from the main building as you could get. Although it was quite spacious it was old, dirty (I mean the TV had inches of dust on it - and we had been waiting 2 hours for them to clean it..!!) It just reminded me of a prison cell. I was horrified and so was my husband. I looked out from the balcony and you could tell that all the rooms were the same so I felt it was pointless asking for another room. I eventually rang the 24 hour Thomas Cook Helpline and we moved out within the next hour to the Highland Beach Hotel in Candolim where we had a lovely holiday.
All I can say is that perhaps people who holiday here accept that the standards are much lower and are happy with that. Not for me. I would have hated it. It was dirty and depressing and nothing would have made me change my mind. My advice - stay well clear..!
- Travel date: Sun 30th of April 2006