10 Traveller reviews from Holiday Watchdog
Very Nice Hotel
"I was at Hotel Goan Heritage for 3 days in September during a 3 week long trip though India. This was probably the most charming hotel we stayed at. We were there while the hotel was under construction, and in the low season, so we were practically the only people here. The room was nice enough, and the balconies had a view of the ocean. The beach the hotel is located on was a little dirty, but if you walk about a mile up the beach, it gets a lot cleaner. The pool is really great, but they were closing it at 6 pm when we were there, which was a bummer, because we wanted to swim in the evening. Also, the little poolside bar was nice, on Friday and Saturday they had a Signature Wiskey rep there, making Signature drinks. All in all, I would definately stay at this hotel again."
- Travel date: Sun 27th of January 2008
Great simple hotel
"We booked a hotel in South Goa but realized there was nothing to do there, so called a few hotels in the North. This place was recommended by our book (Footprint Guide, highly recommend it).
They were kind enough to give us the standard rate (vs New Year 2x rate) for all 3 days even though the first day was still in the expensive date range.
Best part about the hotel is the location - it's right on the beach. The hotel gardens has the gate to the beach - whereas most other hotels require you to take a 5 minute walk.
Room is fairly simple but clean. Great 3-star hotel room. Had one queen bed (as opposed to two beds put together) but my wife complained about the pillows. Unfortunately have to say that we heard a fair amount of noise - at night there were weddings 2 out of 3 days we were there (didn't bother us since we go out) but then in the morning people will wake you up.
Had breakfast there one day - was pretty bland. I personally hate buffet food so we went over to Maggie's hotel (10 meters away) for breakfast and internet hookup. For 200 rupee (6 bucks) they cook up a great breakfast there to your order.
Last thing - right outside the hotel gates' are two of the best restaurants in Calangute. La Jardin and Reverie. They are upscale, dinner there for 2 is probably 3K but quality of the food and experience is 5-star, on par with anything you can get in London or New York at a fraction of the price.
So overall I would recommend Goan Heritage. It's great for what we expected - a nice simple hotel on the beach."
- Travel date: Wed 9th of January 2008
First Xmas away Hotel a great disapointment
"Where do I begin.
We decided to book early 2007, the hotel looked good based on their website, however when we got there. the rooms were small, the staff are not so help full. What I found was that they think you are not going to pay and do a runner. I say this as we used to order food and drinks by the pool, and later go to our rooms, a waiter would run after you to sign for the bill, even though they know we are staying at the hotel. I asked for a airport pickup and I was told it would cost me Â£50. I paid Â£7 for a pre paid taxi from the airport. The food is the same selection. The breakfast are so terrible that I used to go out and eat. This is no joke. The hotel must be a 1-2 star. The reservation manager Francis is completely useless. He is happy to take the booking but when you want to see them they will not be around. For the price you pay I would pay bit more and book another hotel. KEEP AWAY FROM THIS HOTEL."
- Travel date: Wed 9th of January 2008
Lovely place Shame about the noise !!
"Having arrived at the Goan Heritage Hotel after the 9 hour flight we were dissapointed to find our room not yet ready and had to wait 2 hours before we could get in, unpack and shower.
The staff were very apologetic but could offer no reasonable explanation.
We stayed in a standard room which was basic but adequate, the standard of cleanliness however was exceptional, clean linen, towels provided daily.
The downside to the accomodation which was on the ground floor in the main block at the end of the corridor leading from the reception area #108 was the noise which echoed form the reception area at all hours during the night, the reception phone ringing came through with excellent clarity, we could however put up with that it was the guest noise which really wrankled.
We suggest that you do not visit this hotel during the Diwali Festival, as the children of festival participants were turned out of their parents rooms shortly after 07:00 each morning and promptly ran amok.
We thought our troubles were over when the festival crowd departed, who were then replaced by an MTV India film crew, they did not consider that other guests were on a hard earned vacation, and partied on till well past midnight for at least three days, which included shouting in the corridors and banging on the doors of their colleauges at 04:00 in the morning, I complained to the nightstaff and again to the daystaff head receptionist about the unruly conduct and we were assured the complaint would be investigated but when we asked for their conclusions we were basically ignored !
Apart from the indifference of the reception staff we found the rest of the staff most helpful and obliging and the situation of the hotel and its surroundings delightful."
- Travel date: Sun 2nd of December 2007
Dream Holiday in Goan Heritage, Goa, India
"We simply loved our stay at Goan Heritage. We got a first floor room with pool view and also a distant view of the sea. The resort has a very nice swimming pool with a bar at its corner. There is also a children's playground, gym, games room (Table tennis, carrom) and Spa within the resort. It also has a good restaurant. It is absolutely on the beach and you simply have to walk out of the back gate of the resort and you will find yourself on the beach.
The resort is at the Candolim end of the Calangute Beach - a little far off from the crowd and commotion of Calangute central area. In fact it is a 15 mins. walk along the beach from the resort to the Calangute main beach. So if you want to enjoy the beauty, peace and tranquility of the Calangute beach minus the commotion, Goan Heritage is a good choice. Also, if you are travelling with children, they will love the place with its swimming pool, playground and the nearness to beach (which is quite clean), where they can pick up sea shells and build their sand castles endlessly - as our daughter did.
However, the hotel authority could improve the room decor a bit, as the rooms are not as updated and well furnished as the resort is from outside. However, at the price that it comes, it is a fair deal. The room service is good, the staff are friendly and there are nice holiday packages which take care of a lot of other worries like Airport transfers, sight seeings and meals.
So just let your hair down and relax - as we did."
- Travel date: Wed 7th of November 2007
Great Location, Good Food, Value for Money
"I had been planning to visit Goa with my wife and 2 year old daughter. After having to cancel a booking at another 5 star resort in Goa due to date problems, we found a recommendation for the Goan Heritage Hotel in a Goa travel guide book. I visited their website and wrote to them for a quote. We finalized a 3 nights/4days package in a Deluxe Sea View room, that included breakfast and dinner and 2 half days sightseeing tours by coach.
Check-in and Hotel Room
For about $30 extra, the hotel sent a chauffeur driven, air-conditioned sedan (instead of the coach) to pick us up at the Dabolim
airport. On arrival, we were swiftly checked-in.
The Deluxe room was simple, clean and adequately furnished. The bed was comfortable and the sheets fresh. There was a closet, a small refrigerator, a mini bar and a tea and coffee maker with complimentary supplies in the room. As part of our package, there was a complimentary bottle of Goan Port Wine in the room. There was a writing desk and a fairly big vanity mirror in the room. The room had a basic cable TV. Overall the room was good, airy and with a few Goan themed paintings on the wall.
The en suite bathroom was medium sized with a sanitized toilet seat and good fittings with hot and cold running water. There was no bathtub in the bathroom and only a standing shower area. The wash basin was big with a big mirror.
The best part of the room is the lovely balcony which had a beautiful
view of the Arabian sea and the hotel lawns. The hotel is right on the Calangute beach and has a private walkway to the beach. The balcony had two chairs and a small coffee table if you want to spend your evenings taking in the sea breeze.
Food and Drink
As part of our package, we were served buffet breakfast and dinner at the poolside restaurant. All the other restaurants, including the one on the beach were closed as this was off-season. The breakfast served every morning was decent with a choice of two fruits (papaya, melons, etc), fresh buns, toasts, scrambled eggs, butter and jam. For
those who want Indian food, there was a choice of popular south indian breakfast of Idli Sambar, Uttapams and Chutney. For those who
prefer a North Indian breakfast, there was Puri Bhaji, Parathas and Vegetable Curry on different days. Overall the buffet breakfast was satisfying with something for everyone.
For dinner, they had a sumptuous buffet fare every night, usually with two Goan specialty curries, including the famous Goan Prawn Curry, Xacuti Curry, Vegetable Curry, a Paneer (Cottage Cheese) dish,
a chinese style vegetable, noodles, rice, Indian flat bread including
Roti, Parathas and two desserts. Again the dinner was good with something to satisfy every palate.
The pool side bar looked well stocked and busy. As I do not drink, I cannot comment on the cocktails.
As we had a baby, we had to use room service quite often and I must say that the service was efficient. We ordered a pot a milk twice daily for the baby's bottle and they served it at the right temperature. The urgent laundry service was efficient and they delivered the baby's clothes washed and ironed within 24 hours. One morning we found that the bathroom tap would not dispense hot water, and the hotel guy came up within 5 minutes and fixed it.
On another evening when my wife had to stay with the baby and could not go to the restaurant for dinner, they offered to send our plates up to the room, once one of us had selected and filled our plates from the buffet. That was a very nice touch and we were able to have our buffet dinner in the room balcony when our baby was sleeping in the room. Overall the service was good and efficient.
The Hotel swimming pool was clean and safe with a separate area for kids. There were small swings and rides for kids in the lawn which my
daughter enjoyed. The small walkway from the lawn opened right on the
Calangute beach and we did not have to go far with our baby for a good time on the beach. The beach was clean, although with a few stray dogs which were quite tame. The sea was rough during this season and we did not go into the water.
Overall the Goan Heritage Hotel is a good, value for money 3 star resort. Most of the day we were out sightseeing and experienced the hotel only in the evenings and mornings. If you are in Goa for the beaches, old churches and the atmosphere, you wont be spending much time at any hotel anyway. If you want to just relax and enjoy the hotel, you will not be disappointed. But if you are looking for pampering, you will be better off at a 5 star resort. I personally had a wonderful time there and will definitely stay with the Goan Heritage again next year."
- Travel date: Mon 8th of October 2007
Great Value and Cheerful in Calangute
"This is a cheap and very cheerful hotel in Calangute. After digging deep at a 5 star in Goa last year we were on the look out for something better value this year, and at one quarter of five star prices we found the Goan Heritage Hotel. Yes the rooms are a little like those at a past its best B&B seaside resorts, but if you get a room, as we did, overlooking the ocean and the beautiful Goan bush, this hotel is far better, and certainly better value than a clinical five star without a doubt.
Add to that a beautiful garden, so attractive that you hardly want to venture further, and a gate opening onto Calangute beach with a beer at Rudi's beach shack only a few steps away - perfect !
Additionally the pool was clean, a good size with a fenced off area to keep little ones safe, we splashed around with our 6 month old quite out of the way of everyone. Also, food and drinks at the hotel were very reasonably priced, and the food fresher and tastier than at the five star we stayed at last year (that's another review!). Breakfast was limited but it did the job.
A good find, we would definitely go back."
- Travel date: Wed 7th of March 2007
"The Goan Heritage - well located on Holiday Street, Calangute (North Goa) right by the sea could have been so much better. Its a very basic hotel, filled by cheaper charters, from Germany UK and Russia; so if you want a truly resort / getaway dont bother with this one as not much on offer. Pool is small and not very nice, breakfast is horrendous, rooms are old; but the price and location are good.... so basically, you get what you pay for!"
- Travel date: Fri 19th of May 2006
Not too bad, but I wouldn't go back!
"When i first arrived at this hotel i was really disappointed. The reception staff were rude and unhelpful. The room was depressing and not what i would expect for India for that price. I have stayed in many different hotels around India on a cheaper budget than this and I wasn't impressed!
I had booked over the internet and had paid the extra for a deluxe room. I presumed that this would be the room that was shown on the internet.
The room that is photographed on the website is actually a superior room, and there isn't a rate on the web site for this. Its Â£100/ night if you're interested.
There is no difference between the standard and deluxe room except which side of the hotel you're on, if i went back (which i wouldn't) i wouldn't pay the extra for the deluxe room.
I thought the pool was really good and the guys that looked after itwere great.
We never ate at the hotel in the evening, so i couldn't comment on the food, lots of good restaurants within walking distance though. Breakfast was nothing special.
The hotel is a great location cos it is so handy for the beach.
I wouldn't have the same criticism as the other review because I think that is what you get on any beach in India, but I have to say we didn't get badly hassled at all.
In the end we had a great holiday and the hotel was fine for what we needed, but just don't think that you are going somewhere really special, cos it isn't!"
- Travel date: Thu 20th of April 2006
Consentration camp on the sea
"We moved to this hotel as it looked better than the one we arrived at but when we settled in it was a nightmare. The rooms felt like army barracks & was dark a dreary. The pool wasnt cleaned out properly & people were getting sick from swimming in it. The food was absolutley terrible so we all ate porridge for 2 weeks as we was VERY sick. The beach wasnt what i was expecting as there were cows going a toilet next to you & to top it all off you couldnt relax & sunbath as you were terrorised by sellers of everything & they just wouldnt take no for an answer & would come back time after time. i was laying there one day & a woman opened up a basket with a snake in & wouldnt go away unless i paid her. also a poor monkey was on a rope being hit with a stick to do a somersalt for you. the people were rude & had very bad habits that made your stomach turn. We had a guy dressed in a military uniform guarding the complex all night due to locals getting in & stealing. he sta under our window all night long. when it came towards the end of the holidau we asked to pay up our bill in full & we did & was toild it was all paid but on the day of departure they said they wanted more money that we didnt owe as we had been paying for everything we ordered with cash & then they said if they didnt get the money they was keeping our luggage & we was not allowed to get on the transfer bus. Worse holiday i have evr had & this is without people washing their bits & pieces in puddles & exposing themself to you. this is far from paradise i can tell you & i work in the travel industry. avoid it at all costs."
- Travel date: Fri 10th of March 2006