6 Traveller reviews from Holiday Watchdog
Excellent Resort near quiet beach with courteous, helpful staff
"We stayed at this Australian managed timeshare resort with our teenage daughter and none of us wanted to leave! 40 apartments are located in three storey buildings all overlooking a wonderful, warm, outdoor pool. The smaller apartments are on the ground floor with 2-bed ones above. Our 2-bed had a spacious lounge/diner with partial kitchen (no microwave, washing machine or oven) and a bathroom on the 1st storey of the block and two good bedrooms and a 2nd bathroom on the floor above. Separate air conditioning units serve the living room and bedrooms and worked well.
There is a good multi-cuisine restaurant on site called China Beach which offered table meals in the evenings (main courses Â£2-Â£3) and room or poolside snack and meal service from breakfast to dinner. We also ate at Joecons Restaurant just outside which we enjoyed even more and strongly recommend.
The pool has a swim-up Hollywood style bar and you can also sit on the other side of it on dry land! A small shop is open on site 7am - 11pm providing most basic needs.
Staff were all friendly and keen to help. When my wife needed a doctor to treat food-poisoning (caused by food eaten before we arrived here) the receptionist arranged for one to call. He was there in 30 minutes, brought 3 drugs with him collected from a pharmacy on the way, spent half an hour examining and reassuring my wife, and charged us the equivalent of Â£10 including the medication! What a bargain!
A couple of small negatives: the furniture and decor in the apartments is a little tired. The only way to get to other places in Goa is by hiring a car or scooter or one of the taxis lined up outside.
Tip: We recommend a tour by taxi organised by the resort to the Madrasser waterfalls (2nd highest in India) and the Spice Farm. To get to the waterfalls you change to a Jeep for the last bit through a National Park with wild monkeys. Local entrepeneurs try to sell you bunches of bananas to feed the monkeys, as you get out of the taxi into the jeep. DON'T buy them! When you reach the entrance to the National Park officials confiscate them and there are lots of notices telling you that feeding animals is prohibited. These monkeys are quite capable of finding food in the wild without human help."
- Travel date: Fri 24th of April 2009
100% better than royal palms dont confuse them
"My family of 4 (two teenage girls) loved the Benaulim property but didnt like Royal Palms although someone we know has just returned from Royal Palms which has been refurbished, and it is now OK. The Benaulim one is much smaller than ROyal Palms and doesnt have big tourist buses pulling up. Yet big enough with a nice pool. At the RBC at Benaulim we had one bed apartment, couldnt get a two. We had a huge bedroom, huge lounge and huge kitchen. You could easily cook if you want, but why bother when the best food I have ever eaten (anywhere in the world) is either at the resort or nearby. The girls had a couch bed that was so big and comfy we would all loll on it and watch satellite tv after eating a huge dinner out. the couch bed was very comfy as was ours. I couldnt complain about this property at all. The staff were friendly and we did things from this resort we hadnt ever done on previous visit to Goa. i.e. pushbiked around country roads to different villages, hired a motorbike, watched local fishermen and women bring in their catch and dry on side of road, lots of cultural stuff. the beach was fantastic and plenty of cheap places to eat. Loved this place and would definitely go back. Cant find photos but will post when I do."
- Travel date: Wed 7th of January 2009
Not to be mistaken for Royal Goan Beach Royal Palms
"This hotel must not be mistaken for Royal Goan Beach at Royal Palms. This hotel is basic but great. The staff are very helpful. The accommodation we were allocated was very spacious and well maintained. lovely hotel to relax. Beach is about 10 - 15 minutes walk away."
- Travel date: Sun 18th of May 2008
"I was a little worried about this resort after reading all the negative reviews, but when we arrived the place looked so nice and the staff really helpfull i realised it was just people being picky! The rooms are alittle basic but what these poeple have to understand is that goa is a 3rd world country. The pool area is clean and well maintained and the staff beat any in europe for politeness nothing is to much trouble. The other guests we met go back year after year which really says something. We realy enjoyed our stay at the royal goan, and would recomend it to anyone wishing to travel to the south"
- Travel date: Thu 20th of March 2008
Pleasant but accommodation needs upgrading
"Pleasant intimate atmosphere, not too large, and facilities like 24-hour Reception giving excellent help with outings & tours and a shop with very long hours were much appreciated. The pool and everything round it was nice enough, and the service swift and friendly.
On the other hand, the apartment itself was decorated to the standard of a 1950 classroom with extra damp patches on the walls. The air conditioning was very noisy. Hot water was available only from the shower (not in the washbasin or kitchen), and electrical faults, as well as loose cables in the pool lighting, suggested that all the wiring needed attention. (I am not referring to the regular power cuts, they had systems to cope adequately with these).
Different internet publicity sources give five and ten minutes for the distance to the beach; I'd say a good ten minutes, which is not far, but for a "Beach Club" to have no loungers, umbrellas or services of any kind on the actual beach does seem a rather odd use of the term.
The resort's own restaurant was a bit down-at-heel with some staff who could not cope with orders given in English (would have been better to have numbered menu items as in Chinese eateries back in London) and brought the wrong food in consequence. Other restaurants in the neighbourhood actually did better, although most did not take card. We could not get fresh fruit in the neighbourhood - Indian "supermarkets" don't usually stock it..
I don't know exactly what the criteria for a "gold Crown" resort are or whether they vary from country to country, but we had spent the previous week at Indian hotels which were right up to European standards, and it did seem rather a come-down. Surely a Gold Crown apartment shouldn't have damp patches?"
- Travel date: Mon 26th of February 2007
My husband & I spent a glorious 2 weeks...
"My husband & I spent a glorious 2 weeks at this resort.
We were there on a self catering basis, although the cooking facilities were not too good. The restaurant at the resort was excellent, good food, good choice of menu, friendly service, & above all very cheap.
The on site swimming pool was superb, all sunbeds & towels were free, the weather was around 30 deg. most pleasant, not hot & sticky. The Goans we met were so friendly. there is a super restaurant opposite the resort called Jo Cons. they have their own fishing trawlers & the food is freshly caught each day. The waiter is yours alone for the duration of your meal.
You can also get a good taxi driver there by the name of Peter. Taxi travel is very cheap. The resort is situated approx 10 mins from the beautiful white sands of Benaulim, there were plenty of free sunbeds which were usually in front of a beach shack cafe. The food is good & cheap. Inside these shacks you will find a sink with hand wash for customer & staff use. The locals are eager to show you what they have for sale & expect you to barter. I found this difficult at first, however what you have to remember is that it is a poor country, the more we pay for goods the more expensive it is for the locals.
Prior to leaving another country for India, be prepared for a long wait at the Indian Consul for your visa. You visit one day to collect the application form, (this involves joining a line of others waiting to get a number), the next day with your form completed, passport & two passport size photos & your cash (not cheque, nor card).
Then a 3rd time to collect your visa & passport. This can be done by post if you prefer, make your application about 6-8 weeks prior to travelling. However the frustration of all of this fades into insignificance once you are in Goa.
If you are thinking about going, make up your mind to visit & I hope you enjoy the experience as much as we did. We hope to return one day."
- Travel date: Wed 18th of January 2006