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Reviews summary

3
Average
527 reviews
Brilliant
104
Good
135
Average
118
Poor
79
Awful
91
  • 3.5 room
  • 3 pool
  • 4 beach
  • 2.5 service
  • 2.5 dining
  • 2 amenities
  • 2.5 food

53 Traveller reviews from Holiday Watchdog

Holiday spoiled by world's worst barstaff.

1
Awful
by
Reviewed 26th August 2011

"Opted for all inclusive holiday. Food was OK. Restaurant and entertainment staff were great. Cleaners and reception staff OK. The hotel and its connected sister-hotel has 4 bars. The beach and pool bar staff were great. Unfortunately, all the staff (except one) in the main bars were surly, rude, lazy, constantly demanding money. We felt very uncomfortable asking for a drink and even witnessed one of the barman throw a drink into the face of a customer. We would never return because of this 'minority' of really awful people."

Holiday details

  • Travel date: 22nd August 2011
  • 3 Beach
  • 3 Room
  • 2 Pool
  • 1 Service
  • 3 Dining
  • 2 Amenities
  • 3 Food

Disappointing

1
Awful
by
Reviewed 16th May 2011

"The room itself was very nice and a decent size, no fridge and air conditioning blew out warm air. The breakfast consisted on salad (bizarre) over cooked pastries and really runny scrambled eggs. The lunch and dinners were very nice and there was a lot of choice. Mainly beef and chicken sauces, but no traditional Tunisian meals, which is what I would expect. The staff hovered around our table while we ate, which was very annoying and no water is provided if you are self catering or half board. No fresh fruit juice available. The reception staff are very unhelpful and our holiday rep appeared to nothing about the local area. There is a guy at the poolside who sells excursions, we went on the camel caravan trip but was to find one camel, a donkey and a horse. We had to take it in turns to go on the camel. We ate out every day and the locals are very friendly, there are some lovely places to eat in the Medina. Much better than the hotel food, we didn't not get hassled by the Tunisians except to hug and kiss our little boy which was really sweet. Planning to go again next year but will go self catering. "

Holiday details

  • Travel date: 13th May 2011
  • 4 Beach
  • 3 Room
  • 2 Pool
  • 1 Service
  • 1 Dining
  • 1 Amenities
  • 1 Food

not for me

3
Average
by
Reviewed 12th November 2010

"Just got back from11nights in Jinene ,hotel was good ,staff friendly ,rooms cleaned daily ,lovely grounds...thats the good bit ,food poor,not geared for english ,entertainment rubbish ,weather not so good,sun most morns,then cloudy and showery.end of season ,nowhere much to go apart from walks along beach (lovely beach ).I have been to many difrent countries but have never been hassled so much in my life ,I dont scare easily but the locals are a pain ,so are taxi drivers....if youre young and looking for fun ..do not go here ,oldre persons hotel ,and my partner and myself are 50 !wont be doing that again"

Holiday details

  • Travel date: 9th November 2010
  • 5 Beach
  • 4 Room
  • 4 Pool
  • 4 Service
  • 2 Dining
  • 1 Amenities
  • 2 Food

single person holiday

4
Good
by
Reviewed 10th March 2010

"just returned from first single holiday of my life.very apprehensive before i went.need not have worried,hotel clean,staff welcoming,met some lovely people.good for walking,food well presented and plentiful."

Holiday details

  • Travel date: 9th March 2010
  • 4 Beach
  • 4 Room
  • 4 Pool
  • 4 Service
  • 4 Dining
  • 4 Amenities
  • 4 Food

Great

4
Good
by
Reviewed 5th November 2009

"Had a great time, food excellent plenty to choose from. Entertainment not to great better i think in high season. Would highly recomend the tours with the chaps from the pool rather than with the holiday rep definately cheaper. Also better because u know these guys (Habibe, Dakner and Mohamed) only make a small amount for the booking and thats their living to provide for their families. "

Holiday details

  • Travel date: 4th November 2009

Excellent holiday. Oonagh, UK

5
Brilliant
by
Reviewed 30th April 2009

"Just got back from Sousse yesterday and am having major holiday blues. the hotel food was great, the staff exceptional especially Waled the day and night animator. Super shows and all round good fun for all nationalities. Made loads of friends by the pool who we'll hook up with again. lovely memories by all. Thought the day trips were fantastic and especially the water sports. Loads of choice, not expensive for a sterling conversion and the water sports rep, Mehar, was a dude. Took a fantastic pirate ship cruise aswell and thought it amazing. Really loved the local staff the most, they showed us Tunisia as they live it and that in itself was priceless. Well recommended would definately come again. Next time would go it alone as the thompson reps were crap, seriously no effort made by them at all and very uneducated in their area when quizzed for information. "

Holiday details

  • Travel date: 30th April 2009

Home From Home

5
Brilliant
by
Reviewed 24th February 2009

"After 4 years we have more Tunisian friends who make our holiday even better meeting new ones each year. We recommended to our family and friends to try Tunisia and they loved it and will go back. Hotel Royal Jinene:Half Board we went. The food was great , always a good choice and the other guests we spoke to agreed. The weather was fantastic very hot and sunny everyday , the pool is a good size has a bar beside for refreshments and snacks.There is also a beach bar about half way to the beach both bars sell great food and very cheap e.g. : pizza or omelet around £1.20. The staff were great and very attentive nothing was too much trouble. The hotel bar was good at night time especially when Majdi is working he is great and very helpful with anything we needed to know about the area. Our room was fantastic and the air conditioning was great, we also had a fridge which you can ask for at reception at a charge about £20 per week .The room was cleaned daily to a high standard. Entertainment at night time is at the next door hotel Jinene , this seems popular with some guests but we found repetitive and boring. Beach: The beach is only minuets from the hotel although it is very narrow at first if you walk 5 mins either direction you will find more space to relax. There are great water sports on the beach , paragliding, jet skis , banana boats ,speed boats etc. If you want to book any water sports the best guy to ask for is called Daknar who you will find at the pool ask any member of staff they will find him for you. Daknar will also book you camel rides or 4x4 quad bikes and the pirate ship, his prices are the best !!! and he will make sure you are happy . Outside the Hotel: The trips are also great I recommend the 4x4 jeep trip to Berber villages,or if you are there 2 week the Sahara Explorer is a must .The Sahara Explorer trip is an amazing 2 day trip you will see a lot of the country but expect to be traveling for long periods on a bus at the end of the 2 day trip you will have done something you will never forget “priceless” !!!Don’t forget to take your camera. Port El Kantoi is 5 dinars in a taxi (about £2.20) from the hotel and is modern has a marina and lots of shops ,hotels ,and restaurants made for tourists you must visit here. Sousse is 5 dinars the opposite direction , Sousse is more Tunisian with lots to see. The Medina is a must my wife loved it but likes to shop, not my thing, if you go to Sousse and like steak you must go to the Saloon Bar its one of the best steaks I have ever eaten and large !!! You will find Tunisian people very friendly and helpful with a great sense of humour, if you speak with them they will be friendly and try to help you to make the most of your holiday."

Holiday details

  • Travel date: 24th February 2009

All Round Nice !

4
Good
by
Reviewed 13th November 2008

"Not bad at all ! Food was not the best !! We compared quite alot with others around staying in El Kantoui and Sousse area !! Entertainment was middling to fair. Nice amenities and a pleasantly large room with balcony ! Great maid-service ! Don't be afraid if you are allocated this hotel - but there are much better ones !"

Holiday details

  • Travel date: 12th November 2008

hotel good food leaves a lot to be desir...

3
Average
by
Reviewed 12th July 2008

"hotel good food leaves a lot to be desired they cater more for the eastern block than they do british but if u ask the head waiter he will try and accomadate you . the animators r fantastic set of lads do shows n keep kids entertained very nice set of lads . if u go out in the medina in sousse beware there r thieves who dont think twice about ripping your gold from around your neck which i found out to my horror and experience everybody wants to rip u off from taxi drivers to shop keepers dont trust anything u buy we bought jewellery turned out it was a very good fake all in all a [--] holiday wont be going back ps weather was fantastic"

Holiday details

  • Travel date: 12th July 2008

Hi, Have just got back from a week at th...

5
Brilliant
by
Reviewed 1st July 2008

"Hi, Have just got back from a week at the Jinene in Sousse, Tunisia. Overall the Holiday was a success, listed below are some of the Goods & Bads points in my opinion. 1. A MAJOR bad point is the shop in the hotel grounds near the pool called the 'Bazar'. The staff prey on new comers, who stand out like a sore thumb with the 'zero tan'. You will be pressured into purchasing souveniers at EXSTORTIONATE rates, but they are proffessionals when it comes to convincing you that you have made a bargain. Examples are 'a sliver COLOURED (NOT ACTUALY SILVER) bangle' which will be pin stamped with your name in English and Arabic. Prices start at 30TD but you will get him down to 15TD. They can be purchased at the Port of El Kantaoui for 3TD. Vases start at 10TD and can be purchassed for 4TD and so on. AVOID this shop, you will be crusified and ripped off, I was because I didn't know any better and put this warning here to hopefully protect you. 2. The staff are very friendly and have a good grasp of the English, German, French and Dutch language. They expect 1TD tips for virtualy anything and you will be dishing them out like confetti, 1TD is about 38pence depding on the exchange rate which changes daily. It fluctuated between 2.26 TD and 2.43 TD to £1 in the the week of 15/6/08 and 22/6/08. 3. A maid will clean your room everyday, change the towels and sheets. We left a 3TD daily tip for her and she even folded up our clothes and washed our coffee cups (Not the normal service) but 3TD is a lot to them and basically nothing for us, so be nice. 4. We arrived at the hotel on Sunday lunchtime, but the meeting with the TC Rep was not unitl Monday at 11am. Hence everyone tries to rip you off, this is something that needs to be rectified. 5. Taxi's to Sousse cost 3TD (for the car, not per person), not 5TD like they will ask for, you do not want the meter on , agree a price before getting in the taxi and also check they have change (another of their tricks) and a taxi to Port El Kantaoui is 4TD not 10TD as some friends were asked to pay. They also all speak English, infact everyone does. 5. The rooms are individualy airconditioned although the switches were wired the wrong way round, select heat for cold and cold for heat if your insane. The taps also suffered this problem, put the cold tap on and you get hot water and the hot tap produces cold, not a major problem just be aware. 6. I warn you now it is seriously hot, sunday15th was 39c, monday 16th was 42c, Tuesday 17th was 48c (Yes Forty Eight), Wednesday 18th was 43c, Thursday 19th was 42c, Friday 20th was 46c and Saturday 21st was 44c. Drink plenty of bottled water, 1 litre every 2 hours minimum each. 6. The entertainers at the Hotel are brilliant, you will been laughing yourself silly, different show every night, but not going into to much detail or it will spoil the suprises, hehehe 7. Sadly the absolute worst part of the holiday has to be the food at the hotel, we were half board so intended eating out anyway. You can get a decent meal with wine for 2 adults in the Port El Kantaoui for an average of 30TD (about £12). Restaurants are all over the place. I know these comments are not in order, just trying to give a few pointers, will be adding more information tomorrow and will try to answer any questions you might have. Thanks and enjoy your Holiday, we did"

Holiday details

  • Travel date: 1st July 2008

Hi, Have just got back from a week at th...

4
Good
by
Reviewed 28th June 2008

"Hi, Have just got back from a week at the Jinene in Sousse, Tunisia. Overall the Holiday was a success, listed below are some of the Goods & Bads points in my opinion. 1. A MAJOR bad point is the shop in the hotel grounds near the pool called the 'Bazaar'. The staff prey on new comers, who stand out like a sore thumb with the 'zero tan'. You will be pressured into purchasing souveniers at EXSTORTIONATE rates, but they are proffessionals when it comes to convincing you that you have made a bargain. Examples are 'a sliver COLOURED (NOT ACTUALY SILVER) bangle' which will be pin stamped with your name in English and Arabic. Prices start at 30TD but you will get him down to 15TD. They can be purchased at the Port of El Kantaoui for 3TD. Vases start at 10TD and can be purchassed for 4TD and so on. AVOID this shop, you will be crusified and ripped off, I was because I didn't know any better and put this warning here to hopefully protect you. 2. The staff are very friendly and have a good grasp of the English, German, French and Dutch language. They expect 1TD tips for virtualy anything and you will be dishing them out like confetti, 1TD is about 38pence depding on the exchange rate which changes daily. It fluctuated between 2.26 TD and 2.43 TD to £1 in the the week of 15/6/08 and 22/6/08. 3. A maid will clean your room everyday, change the towels and sheets. We left a 3TD daily tip for her and she even folded up our clothes and washed our coffee cups (Not the normal service) but 3TD is a lot to them and basically nothing for us, so be nice. 4. We arrived at the hotel on Sunday lunchtime, but the meeting with the TC Rep was not unitl Monday at 11am. Hence everyone tries to rip you off, this is something that needs to be rectified. 5. Taxi's to Sousse cost 3TD (for the car, not per person), not 5TD like they will ask for, you do not want the meter on , agree a price before getting in the taxi and also check they have change (another of their tricks) and a taxi to Port El Kantaoui is 4TD not 10TD as some friends were asked to pay. They also all speak English, infact everyone does. 5. The rooms are individualy airconditioned although the switches were wired the wrong way round, select heat for cold and cold for heat if your insane. The taps also suffered this problem, put the cold tap on and you get hot water and the hot tap produces cold, not a major problem just be aware. 6. I warn you now it is seriously hot, sunday15th was 39c, monday 16th was 42c, Tuesday 17th was 48c (Yes Forty Eight), Wednesday 18th was 43c, Thursday 19th was 42c, Friday 20th was 46c and Saturday 21st was 44c. Drink plenty of bottled water, 1 litre every 2 hours minimum each. 6. The entertainers at the Hotel are brilliant, you will been laughing yourself silly, different show every night, but not going into to much detail or it will spoil the suprises, hehehe 7. Sadly the absolute worst part of the holiday has to be the food at the hotel, we were half board so intended eating out anyway. You can get a decent meal with wine for 2 adults in the Port El Kantaoui for an average of 30TD (about £12). Restaurants are all over the place. I know these comments are not in order, just trying to give a few pointers, will be adding more information tomorrow and will try to answer any questions you might have. Thanks and enjoy your Holiday, we did"

Holiday details

  • Travel date: 28th June 2008

Just had a fabulous 2 weeks holiday at t...

5
Brilliant
by
Reviewed 24th June 2008

"Just had a fabulous 2 weeks holiday at the Hotel Jinene. (AGAIN) Dont let the reviews put you off this hotel is first class despite only being a 2 star. The staff are extremely friendly and helpful and the entertainers Arbie, Wallid, Mohammed and Marrowen were excellant they joined everyone in from young to old. We stayed at the Jinene in 2006 and although we really enjoyed it we could see improvement in certain areas especially the food. If you want bacon and eggs for breakfast your in for a dissapointment as its mainly cereal, toast, croissants, pancakes, omlettes and a selection of cheese and meats, but the evening buffett is fantastic several different meats like chicken, beef, pork, veal and lamb complimented by potatoes, chips, pasta, rice and fresh veg. We consider that this hotel is value for money and would recommend you to try it. The rooms are basic but very clean with fresh towels and maid service everyday. The pool area is great especially if you have kids as there is a life guard and security on all day so you can relax whilst the kids play, there is entertainment around the pool all day everyday too. Dakna is also on hand for water sports like paraglyding, jet ski-ing and quad biking as well as the camel caravan trip which is a must. Everything is cheap there is 5 of us and lunch time averaged at around 12-16 pounds and that included drinks and ice-creams. One dinar is about 40pence in English. Please dont be put off and give those hard working lads a chance to make your holiday special. We got home on Sunday 15th June and have booked on Wed 18th to go back next year. Trust me if you like a laugh and joining in you wont be disappointed for what the holiday costs you. "

Holiday details

  • Travel date: 24th June 2008
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Hotels near Jinene & Royal Jinene Hotels

Top traveller tips for Jinene & Royal Jinene Hotels

  • by eddiebayne

    "Food , Hotel ,Saloon Bar Sousse,Medditeranian Port Kantiou. Tours Sahara 2 day 4x4x jeep"

  • by eddiebayne

    "Love Tunisia already booked for this year 2009"

  • by Marnzo

    "Recomend going to O'conners Irish bar in El Kantou (5mins walk from hotel) Tunisians very welcoming."

  • by oonagho

    "definately would recommend a holiday in Sousse, amazing cultural experience"

  • by single

    "well worth the price i paid"

  • by 2011 guest

    "Be prepared to give a dollar for each of your 'all inclusive' drinks or face a lot of aggression."

Jinene & Royal Jinene Hotels is also called

  • Jinene Hotel
  • hotel jinene and royal
  • jinene and royal hotel

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