19 Traveller reviews from Holiday Watchdog
"I have stayed at this hotel many times and can in all honesty say that although it is in urgent need of an update, (which I have been informed will happen once the new addition to the Les Oranges is complete and open) I have never had any reason to complain about the cleanliness of my room or any other aspects of my holiday, the food is plentiful and a great choice for everyone at all meal times, the Staff go out of their way to ensure that your stay is pleasant, the pool (Fethi's pride and joy) is out of this world. The beach area is clean with lots of sun beds. the rooms have had a slight update they now have new flat screen TVs and updated fridges, and the bathrooms and toilets have had a bit of an update. The only problem I had with my visit was nothing to do with the Hotel it was the lack of any Rep available from Thomas Cook, you only find out when you are given an envelope containing details of phone numbers for emergencies. Would I go back to the Hotel Sol Azur that would be a big YES. "
- Travel date: 19th April 2015
great animation team
"just returned from this hotel after two week stay.great animation team and good staff except the bar manager who had a disgraceful attitude towards customers.room was clean and tidy, food was good. would recommend doing the quad bikes that was booked with the animation team great two hours out. I would recommend this holiday and hotel to any couples and families "
- Travel date: 14th June 2012
A good hotel for a good value short break
"Basically a good hotel for a short break when all you are looking for is good value, good weather, good food, good pool, accessible beach and you don't mind going to bed early. We went there over Easter. Sunshine every day except last day and temperatures around 22degrees. The plus points: an excess of mostly friendly staff so service is very good. One or two staff appear in a bit of a trance, due no doubt to endless hours of inactivity/insufficient breaks. Attractive, pool and beach very closebye. Some showers beside the pool were inoperative but otherwise pool area was attractive and well maintained. Lots of Police when we were there so only tourists on the beach meant there was only minor bother from beach touts. Nice walk from hotel to Medina along the beach although beach and beach front gets a bit tatty half way to the Medina. Rooms spacious and ours had a beach view. Food was on the whole varied and pretty good. You could eat well but you had to be selective to avoid disappointment as on some occasions there was the odd cheaper cut of roast meat that was best avoided. Also their Red Mullet was presented several times fried/grilled etc and it again was best avoided. Watch out for unused food items from previous evening reincarnated as a new disk/soup/sauce. E.g. unused Roast Pork becomes pork stew. Stick to only obvious freshly cooked or barbecued items. Some very nice deserts and mostly fresh tarts/hot deserts each evening. The hotel doesn't seem to have many triple rooms so if you are given a twin by mistake they may well upgrade you to a room in the 5star royal azur which is nearby and in the same group of hotels. If you get offered a room in the 3 star Bell azur then avoid. Breakfasts are fine and plentiful but we missed having bacon. Boiled eggs sometimes cold so choose carefully. The negative points: Smoking is allowed in the large central lounge atrium area therefore as the hotel gets busy it fills up with smoke and does not disperse unless there happens to be a strong wind outside as the only ventilation appears to be via unpowered ventilators in the apex of the atrium. Our room was on the ground floor and a corridor away from the lounge. Many rooms on upper floors opened directly on to the central lounge area so I expect they experienced a constant ingress/trickle of smoke throughout the day and night. The smoke problem is much worse in the pub situated off the lounge where there is evening entertainment. Its low roof means the room is pretty much filled with smoke and intolerable for a non smoker about an hour after the start of the evening entertainment. We went there at Easter and the so called entertainment was pretty dire. Same 4 young guys each night performing variations on the same 'I'm an egyptian' dance for half an hour followed by rounds of bingo intended simply to relieve some of the less experienced tourists of their spare change in return for the chance of winning a worthless CD. No doubt as staff get paid around 300 Dinars per month. There was little choice of beer in the pub apart from some local low alcohol tastless brews which failed to inspire after the first pint. Based on the above we usually went to bed rather early around 10pm (or even earlier) after some brief evening 'entertainment'. Going for walks on the streets outside the hotel compound after dark would not have been safe. Minor points: Water must be purchased at your evening meal roughly Â£1 per 1.5L bottle. Your maid will tend to be too chatty, angling for a tip. Use your Do not Disturb sign to avoid interruption. Towels sometimes past their best. Same sheets for the whole week which wasn't a big deal as it we were not there in the heat of high summer. No introduction to hotel facilities when we arrived and no literature in bedroom. Took a bit of time to discover the dining room on the 3rd floor. Touts allowed to regularly cruise around the hotel and pool areas and cause nuisance with offers of trips on camel rides and booze trips on 'pirate' boats. Other comments: Avoid the Medina in Hammermet as there is no opportunity to browse due the constant and unrelenting heckling by touts. Avoid all other Medinas and markets due to the same problem unless travelling in a large group and beware shabby products of unreliable quality. Copper coated in chrome and sold as berber silver. Untreated leather products (particularly camel) will grow mould and fall apart when you take them home to a British climate. Saffron spice that has been adulterated with goodness knows what. Straw hats that are cheaper to buy in a nearby supermarket. Beware trips on buses as you will get robbed by full time large groups of (probably Algerian) pickpockets. Buses also take far too long. Avoid young taxi drivers and dodgy/unsafe looking/old taxis as they may trick you to fund their next drug fix. Go for the mature driver in a new car. Always ask for the price of the journey before you board and watch out for the taxi meter trick where it starts at 1 or more dinars instead of zero. Carry only the minimum of cash and valuables on days out. Do not drive as you will have a crash. Rather safer to hire a driver and car. Better still hire a driver and small minibus and go as a small group on trips to e.g. the colloseum at El Jem. Avoid the capital Tunis unless as part of a large group as the touts are even more aggressive than in the Medinas. Finally, consider a visit to Yassim Hammermet as the prices of meals etc in the modern purpose built resort are surprisingly cheaper. "
- Travel date: 9th April 2010
Value for money
"Having just returned from a February half-term weeks holiday at the Sol Azur, and after having read mixed reviews beforehand, here are my thoughts: ROOMS: Yes, the bedrooms are a bit tired and dated and perhaps don't warrant the 4* rating, but considering what we paid for a weeks half board we couldn't really complain. The maid service was excellent and we couldn't fault it. The reception area is nice with a lot of seating areas, a bar, currency exchange etc - however it does tend to get quite smokey. DINING - BREAKFAST (served between 6am and 10am): Good range of dishes although catering more for mainland European tastes than British (eg cold meats, salads, fruits etc). No 'Full English' unfortunately. One chef was on-hand to make you fried eggs / omelette and another made fresh pancakes on demand. The croissants, pain au chocolat and the likes generally looked nicer than they tasted (a bit dry/stale). DINING - EVENING (served between 7pm & 9pm): The restaurant is split with the far end non-smoking. We didn't realise this and on the first night were given a table in the smoking area, we asked to change the next day (as the table you are allocated at night you remain on for your stay). The tables are very close together and this can feel a bit uncomfortable unless you strike up a rapport with your neighbours (we tried and failed). The nights are themed (eg Italian night, Spanish, Tunisian etc) although there was a lack of British fayre and it's mainly stews, rice and pasta. The salads looked appealing but were generally not to our tastes. We fell for the mistake of trying a bit of everything each evening and you soon get bored of the food (and it doesn't do your digestion any good!). We were generally disappointed by the food, and on most evenings it was only the soup and the ice-cream that we rated. Labelling of the dishes is hit-and-miss and even those that are labelled don't always give a clue as to what they contain. Not many nights went by without one or other of us trying something new and ending up pulling a face. Desserts generally looked a lot nicer than they tasted (most were mass produced bought-in gateaux which all tasted much of a muchness). The ice-cream/sorbets and the hot pudding were generally the best option although the availability deteriorated as the evening went on. DRINKS: Tea, coffee, hot chocolate, juices etc are all available at breakfast. Wine started off about Â£8.50 a bottle in the restaurant and a small beer was about Â£1.75. We generally just had a coke with dinner (Â£1) but these were tiny bottles (19cl) which didn't really suffice. The bars serve a wide variety of cocktails etc, but we stuck to lager. There are 3 available - a local brew (Celtia) was Â£1.75 for a small bottle up to a Â£2.50 for a large bottle of Stella (don't think this was the real 'Stella' however). STAFF: The majority of the staff were friendly and courteous. The female reception staff came across as more sullen than the males did however (a smile never hurt anyone). The female Maitre-D in the restaurant was superb and made us feel very welcome every morning and evening. FACILITIES: This resort (and hotel) is really only geared around the pool/beach and good weather. Unfortunately we were unlucky with the weather and struggled to find things to entertain us. Having use of the facilities at the other two neighbouring sister hotels was useful (the 3* Bel Azur, and 5* Royal Azur). The indoor pool at Bel Azur was a saving grace for us - nice large pool with jacuzzi, plenty of loungers. Although there were several tennis courts around the complex we never saw them in use, we realised why when we went to book one and found out it was 20 Dinars (Â£10) for an hour. We wanted to hire the court not buy the land to build on! We thought this was vastly overpriced. ENTERTAINMENT: Entertainment was provided every night in the hotel, although the quality varied and on some evenings there were no guests in there and the entertainment didn't happen. The entertainment at Bel Azur was more focussed around families with children, whereas at Royal Azur it was generally a singer/duet every night. LOCATION: There was little to do outside of the hotel in the immediate area (a few restaurants which were generally empty because of the time of year we went). There are a few cafes but none locally that are aimed at tourists. LANGUAGE: English is spoken around the hotel and in the Medina's but French/Arabic in most other places. We found our basic knowledge of French useful (for signs, menus etc as much as for communication). THINGS TO SEE/DO (There's not a lot!) Near the hotel: Go for a 'chicha' at one of the local cafes (fruit flavour smoking that's more like inhaling fruity steam than tobacco and can be enjoyed by non-smokers) - very relaxing and very cheap (we paid 3 Dinar / Â£1.50 for one to share and it lasts a good half hour plus). Sit with a coffee & a book and chill out. We went to the 'Halfouine' and although we were the only tourists in there the staff were very friendly. Hammamet: Walk around the Medina (until you've had enough of pushy shop owners trying to get you into their shop). Take a Turkish Bath (we went to one in the Medina by the Mosque (5 Dinars each / Â£2.50) - it was an experience....!). Get the bus to Yasmine Hammamet, Neboul or Tunis. (Much cheaper doing it yourself than on a trip) Yasmine Hammamet: Another Medina (purpose built and a bit artificial); Ice Skating rink (Blue Ice) opens at 1pm (12 Dinar / Â£6 for 50 minute session). Small theme park for children. MONEY/EXCHANGE: As the exchange rates are set nationally, you get the same rate everywhere, thus we used the hotel facility and found it very good. Don't change too much at a time (no commission so no need) as you can only change it back in the airport (providing you have an initial invoice from when you first changed it). Be very wary of changing it back to local currency at Monastir airport - we tried it at two of the five or so exchange places and both tried to fiddle us (they won't give you a receipt showing the calculation and 'printer broken' is usually the excuse). The couple ahead of us were dismayed at what they got back, as were we. When we challenged it were were given our Dinars back and told to go somewhere else. The second place we tried (same exchange rate and same 3% commission) gave us a couple of pounds more, but still Â£8 short of our calculation (done on my mobile phone calculator). When we complained and demanded to see their calculation they gave in and gave us the correct amount. This marred our holiday experience on the last day as we generally found Tunisians to be honest and trustworthy up to this point. Work out what you think you should get back before you exchange and challenge it if you're not happy. OVERALL ASSESSMENT: Would be great if the weather had been good as we were looking for a chill-out week by the pool and on the beach. Because of the poor weather we struggled to find things to fill our day. "
- Travel date: 23rd February 2009
The hotel is quite comfortable and we ha...
"The hotel is quite comfortable and we had a room with balcony and seaview which was a bonus. unfortunately we must have chosen the wrong time to go as the place was fairly empty with limited entertainment. hammamet is probably perfect for those who just wants a beach holiday as there is not much around the area. the food is ok but you do get bored of the buffet dinner very quickly so i would suggest bed and breakfast to be suffice. the staff were really nice and the service was good. good working knowledge of English spoken. However, the hotel could probably do with a refurb but on the whole was fine. sol azur, bel azur and the royal azur are all part of one complex so you could use each hotels facilities regardless of which hotel you decide to stay in. i would highly recommend taking a tour down to the sahara desert as it is simply striking! do make sure you bring extra money with you though as certain extras such as camel riding is charged at an extra cost. the hotel itself operates between 3-4 different tours everyday. if you do not want to spend a fortune eating at the hotel, there are some pizza and fast food restaurants within walking distance of the hotel. would have given it a higher rating if the weather was any hotter but overall not a bad hotel for the price you are paying."
- Travel date: 29th April 2008
"My boyfriend and I stayed at the Sol Azur Hotel in Hammamet from 09.09.07 to 16.09.07. We were somewhat apprehensive about our holiday after having read some of the comments on this website and were surprised to find that our experience of the hotel was very different to that of others. The staff were dedicated, friendly and constantly trying to ensure that our stay was as comfortable as possible, particularly the animation team who always tried to get everyone involved in the activities around the complex both during the day and at night and were a credit to the hotel! The food in both the poolside bar at lunchtime and in the restaurant in the evenings was beautiful (menu selection at lunch at an additional cost and buffet style menu at dinner). There was a bit of a scrumdown at the evening meal so we found it better to go along to this later (around half eight) to avoid this!! Our room contained everything we needed (hairdryer, fridge, safe, tv, telephone) and the view from our room was magnificent, overlooking both the pool and the beach. The only downside to the holiday was having to share a table with other couples at dinner but that was a very small price to pay for such a fantastic week. Best holiday of my life!! P.S. if you get the chance to do the two-day Safari trip to the Sahara desert don't pass this up as it is the experience of a lifetime!"
- Travel date: 19th September 2007
Not as good as last time!
"This was our second visit to the Bel Azur and we were very disappointed this time. Having had a fabulous time 2 years ago we booked the Bel Azur but we will not be going back. The staff are very friendly as long as you treat them with the respect they deserve. I was appauled at how some other guest spoke to them. The maids and bell-boys are paid next to nothing but do their job willingly and without fuss. The food would have been good had other guests not been so greedy......(1 nationality inparticular) I have never seen anything like it. A large bowl of watermelon would vanish in seconds........9 slices each seems a little excessive!!! And don't get me started on the cheese! One woman was kicked in the leg because she happened to be in the way of a man piling food on his plate. The management are aware of the problems (enough British holidaymakers complained while we were there) but are reluctant to do anything about it because they stand to loose a lot of money however many of the Brits who where there at the same time as us said they wouldn't return. I could probably go on for longer but I think I've said enough. At least if you do decide to go you'll be gauranteed great weather and a lovely beach!!!!"
- Travel date: 5th August 2007
Relaxing, Cheap, Sunny and Really nice - Eve and Len
"My husband and I stayed for one week at the end of June '07. Some of the bad reviews worried me a bit but I have to say that we loved the place. The grounds were immaculate...the reception area was spotless.. we had a sea view and it was a fantastic room...Although it took the cleaning lady the entire day to actually clean the room and this was one main problem people might have with the place because they would take the pillows at 10:00....sweep the room later that day...then take the towels....then bring towels at about 5pm but seeing as we went on holiday to do anything BUT stay cooped up in a room all day it did not really matter enough to ruin the holiday!! Breakfast was fun....the mix of nationalities is interesting when you compare manners or the lack thereof but we didnt have any problems really...just got our food and table like everyone else....I had pancakes most mornings from the grill outside...The dinner buffet was excellent with a good varied choice and the staff overall, especially our waiter were all extremely courteous. The markets have to be seen as the prices are great if you like to haggle...overall it is a very cheap holiday once you get there... Only problem I really had with the hotel was the annoying "Animation" dudes around the pool....the night time "entertainment" was embarassingly bad and they spend the day waving darts and volley balls at you asking if you want to play...They got a bit irritating but we just ignored them All in all it's a great place and we loved it and it has everything you need...pool....sea...shops...and a thalasso centre in the adjoining hotel...you can use the facilties in the adjoining hotels too I think you just need to get a guest pass...not sure..."
- Travel date: 9th July 2007
Sun and fun
"The Sol Azur is a huge hotel situated directly on one of the many beaches of the Mediterranean Sea. It is located about 1 kilometer from the medina and the town centre. Our room was of average size and adequately furnished. Our twin beds were also very comfortable. We had buffet-style meals in a huge dining room. Ã la carte was also available at lunchtime. This hotel has a huge pool and was well kept throughout our stay. Being part of the Azur complex we also had access to the facilities of the Royal Azur and the Bel Azur hotels. We are planning to return to Tunisia next year and I would probably choose the same hotel."
- Travel date: 4th April 2007
Hotel good, hammamet? - dont bother!
"We stayed at the Sol Azur mid may 2006 for 2 weeks. The weather was excellent, temperatures varied enormously from nice and warm, to too hot. The positives: The hotel itself was clean and tidy, especially our rooms. We had a lovely outlook - pool and beach. The hotel gounds were well kept. The pool was very good Excellent choice of food in the evenings; salad, soups, variety of meat dishes, vegetarian options, lovely desserts and lots of fruit. You can use the facilities at the other two neighbouring hotels, which is great if you want to dine somwhere different. Highly recommend the thalossotherapy pool at the royal azur. Close to mini markets where you can buy much cheaper bottled water and snacks. Good selection of dishes available at lunchtime, good pool side bar. Generally a fairly quite hotel especially at night. Nice sand down on beach. The negatives: Staff on reception not particularly friendly or helpful, very slow at sorting out problems. The door to one of our rooms would not lock, anyone could walk in and steal our belongings, and they didn't seem to think this was a problem! The problem was sorted out eventually. Constant harrassment (by the pool, on the beach, in the grounds) from entertainment staff wanting you to go on trips, play games, exercise, walk down the beach with them! etc. Entertainment in the evening very poor. Choice at breakfast could be much improved, fruit on offer in the evening often mouldy. Generally not a very welcoming atmosphere although staff in the dining room of an evening where much more jolly and welcoming. Beach area could be much improved only have to walk a short distance from the hotel and the beach looks really grubby and dirty. Hammamet: Expect to be harrassed, shopping is not a relaxing experience, people not very friendly, no night life, not picturesque, will never return. Yasmine Hammamet: concrete jungle, not much better."
- Travel date: 8th February 2007
Avoid Hammamet, head for Port el Kantaoui!
"My boyfriend and I stayed at the Sol Azur nearing the end of Sept- we booked a late deal, and wanted a peaceful holiday with lots of sunshine. On the whole we had a really peaceful relaxing stay. The hotel was perhas a little well worn, but the rooms and bathroom were spacious and clean. Staff were generally very friendly. The hotel is right beside a gorgeous sandy beach. The Bel Azur had a great little restaurant on a peninsula right by the beach with really great veggie opts at a very reasonable price. Being able to wander through the sister hotels and use the facilities there was a plus point. Most annoying point was having to share tables with other guests- we were permanently sat beside the same couple, which by day 3 was rather irritating. The hotel food was ok, but as every night was a buffet, we had to persist in what felt like an ongoing scrum with our fellow russian guests. We travelled with Panorama- we found our welcome meeting a real waste of time- the restaurant recommended to us by the rep- Les Cascades was mediocre. A few days later we found another restaurant- Les Trois Moutons, also in Hammamet, where the staff were charming and the food equally good. We also went on a day trip to Carthage, the Bardot Museum in Tunis and Sidi Bou Said, again booked through Panorama. This was quite a tedious day, our Tunisian guide didnt seem to know what he was talking about, however the best part of this was Sidi Bou Said- one of the most picturesque villages I've ever been to, and also a great opportunity to get away from the tour guide for a wander by ourselves! Another down side about the hotel was that in the evening we felt rather isolated due to location. We didnt want a wild holiday, but it would have been great to have had some activity just outside the hotel gates- there was literally nothing. As it stood we needed to get a cab ride into the centre of Hammamet- which although inexpensive was a hassle. For a very quiet beach holiday, I would recommend the Sol Azur, though having visited Tunisia before Port El Kantoui is much more tourist friendly, and not too commercial- given the choice again, i'd perhaps avoid Hammamet!"
- Travel date: 30th December 2006
Would not return.
"Decided to return to the Sol Azur after having such a good holiday last year. On arrival we noticed a difference to the hotel, the fountains to the front of the hotel were dirty and the seating area in reception had cigarette burns and were in need of cleaning. We had a lovely sea view, but the room was rather drab, and the furniture was in need of repair. The pool area is still superb as is the guy who tends to the sun loungers, he always had a smile for everyone. The main fault we encountered on this holiday were the Russian and French guests, they were noisy, obnoxious and very trouble some. If you don't want to be pushed, shoved or spoken to rudely at breakfast or dinner, it would be better if you waited until they had been served."
- Travel date: 16th October 2006
Top traveller tips for Sol Azur Beach Hotel
"Don't Stay around the Hotel, go out and explore, you are perfectly safe , although the locals will sometimes look at you this, but always wi..."
"must try the quad bikes"
"A very good hotel for a good value short break "
"We didn't have any alas"
"Nice area for a beach holiday; limited options out of season or if weather is poor"
Sol Azur Beach Hotel is also called
- sol azur beach hammamet
- hotel sol azur beach
- sol azur