27 Traveller reviews from Holiday Watchdog
Superb for me
"Had this hotel not been a little curly at the edges,and a bit worn I would have given it full marks. However so saying it gave it a comfy homely feel despite being a large group hotel. Had it been pristine perhaps it would have spoiled it in the event. It was my first stay in Tunisia and I was open minded indeed, my first experience of an all inclusive style.
Food was from buffet, but for me, an admitted greedy and large person to whom this subject can make or break a holiday, that and staff, superb, 100%. The bar and lads serving also 100%, and lager beer great. BUT beware, the local whisky / spirits are absolute rubbish. Local wines very pleasant indeed.
I speak good French which despite the hotel staff being good with English I had a lot of fun. Great guys and gals. My room was lovely spacious and comfortable with good air-con. Again the room cleaners were friendly, girls with whom banter could be enjoyed in French.
I found the Hammamet shopkeepers everywhere offensive to the extreem in the touting and stalking methods, and indeed persistant to the point of me telling them to go forth and multiply many times. (I am 6'1" and big build) The alleged waiter who comes to you, and 'works at your hotel' demanding 10Dr until tonight, was also told in no uncertain terms he was a liar and con man.
The tours on offer were good value giving me all I wanted. The reps excellent. But the country seen from a bus window is litter ridden, obviously generally poor, and I didn't like to see sheep being butchered on the roadside next to dusty areas or motor shops.
In short, I would recommend this hotel to anyone, assuming it remains the same for their visit."
- Travel date: Sat 14th of April 2012
Relaxing holiday on a great beach.
"Just returned from a great ,relaxing week at this lovely hotel. My husband and i went on our own to celebrate our Silver Wedding Anniversary so left the teenagers at home!
We were reccomended this particular hotel by people who had stayed there before and it certainly lived up to our expectations. The entrance lobby is very grand and our room had the most amazing view across the pool and gardens and the beach/sea. The sun was shining on our balcony at 6.30 every morning so it makes you want to get up and enjoy the day ahead.
Our room was very spacious and there was plenty of storage with a lovely bathroom. It was kept very clean by the maid each day and the towels are changed when you require.
We just went on the beach each day and then the pool to finish off the day. You get free sunbeds with cushions and free towels to use. The animation team were good but left you alone if you just wanted to chill out.
We enjoyed the food selection, especially the fresh omelettes cooked fresh for you for breakfast.
Nice fish dishes, tuna steaks, turkey steaks, rice and masses of salads and fruit. The desserts are great.
The man from the Spa Centre was quite pushy though and was always walking around the pool trying to persuade guests to look around the spa and then book a massage/sauna/steam bath. Although i must say it was very relaxing and our skin felt great!
The pool had a swim-up bar which was very refreshing.
Good idea to tip the waiters and pool staff as they really look after you for your whole stay.
Overall a superb holiday."
- Travel date: Mon 5th of July 2010
Beware Animation Staffs Attentions
"My friend and I went to the Averroes a few weeks ago. The hotel itself is absolutely great but it was ruined by the attentions of the animation staff.
The guys are great in the day but do centre on the young girls and convince them to go to a disco at night for an extra 10 dinars. Be warned they will take you to a disused hotel where there is a disco in the basement which doesn't look like it has been used in years. I don't think the guys are allowed to associate with guests so they will ask you to meet them round the back of the hotel away from the eyes of security.
In the disco the guys became very letchy - a little scary actually really laying the compliments on and trying to convince us to be with them and come back with them to the staff quarters in the hotel.
In the two weeks we were there we saw many girls fall for this and one of the girls has said that since she has been back in the UK she has had constant harrassment from one of the boys asking her for money and clothes and to return. Our rep said the boys do try and court girls in order to get money sent in order to supplement their wage and to get free sex which is frowned upon with muslim girls. Bilel was the worst one there.
My advice would be to not be over friendly with these guys and to not go anywhere outside of the hotel with them as when you are on their turf they seem to change alot. Especially do not go to Latinos bar where all the animation staff bring the guests they are with that week to show them off.
It is a shame as I loved the hotel but having the guys always appearing on my sun lounger each day saying 'I want to kiss you' etc really made my skin crawl.
I would go back to Tunisia as it is a beautiful place but I would not return to the Averroes hotel as it wasn't relaxing owing to this.
I also picked the hotel owing to the gym being part of the all inclusive but it was actually 5 dinars extra - be warned!"
- Travel date: Mon 7th of June 2010
Half term break.
"Just returned, weather first few days very cold but impoved. Still take warm jumpers . Able to sit around pool but much to cold to swim in pool or beach. Good location and hotel excellent. Very clean and large rooms. Paying extra for sea view well worth it. Bath water rather orange ! but good powerful showers.
Food good even for me as mainly vege eater. Cereal limited and a bit like cardboard. Hot breakfast -strange with something that looked like bacon, pink sausage things and vege like braised cabbage. There is fried egg and omellete station and salad, breads etc so caters for most[fussy children could be problem].Went all inclusive which was great , cocktails not very strong though.
Resort good although very quiet on our visit. Good promanade to walk with marina and resturants at end. Shops sell the same thing and hassle is very annoying.On whole i wasn't sure about Tunisia as booked as cheap weeks break but overall very impressed with hotel and would go back when a touch warmer.Very safe to walk at night, even when we were only ones about.Monastir airport seemed very unorganised but was quickest we have ever checked in.
Went on one full day trip to Tunis ,carthage ,mosaic museumn and medina. Enjoyed as weather not good but would not do otherwise.
Change money up as you need it at hotels as fixed price and you can not bring back with you.
- Travel date: Tue 23rd of February 2010
totally chilling holiday
"the hotel is spotlessly clean and 99% of the staff are great. the two young lads in the beach bar are the exception. english people are in the minority but we made some good friends.the rooms are massive although some people,including us, had money or goods stolen.be very careful.the food is the let down. very predictable and by the second week you had had enough.it's decent quality but repeated most nights.we went on the two day trip to the sahara.you do 800 miles intwo days in a bus that isn't airconditioned and it's hard work. if you are prepared to do it then it's well worth it.the pirate ship is rubbish,don't waste your time and money.the entertainment staff are brilliant although night time is very poor.DO NOT got to the medina. they are aggresive and rude and the clothes are as cheap in the fixed price shop across the road. this wasn't the best holiday we have ever had but it was the most relaxing. a lovely hotel,if only they would vary the food it would be 10/10."
- Travel date: Wed 19th of August 2009
A Wonderfully Relaxing Holiday
"We booked this as a last minute and normally go to the Caribbean so we were very pleased with the standard and service. The hotel was spotlessly clean, food was very varied and well cooked. Serving staff, waiters and cleaners could not do enough for you. The evening entertainment was very good, although the entertainment staff were on the go all day and really engaged with all the guests. We would definitely recommend this hotel and Iberostar. "
- Travel date: Mon 6th of April 2009
SIMPLEY THE BEST
"i just come home from the hotel today ......and i must say i thought it was out of this world ....its sooo big you can get lost ..its spotless, rooms are big in a great location ......it was my first time to visit tunisia and im looking to book again for the summer .....food is basic if u like salads then ull be ok .......i only have two complaints about the hotel ......the staff at recption are not very helpfull and as a 4 star hotel their internet is very bad ,any one going that need to use internet for work ect is advised to take a laptop with them .other wise ill be back see u soon lads xxxthanks for a great week sue xx"
- Travel date: Sat 7th of February 2009
10 is not enough! Absolutely amazing! T...
"10 is not enough!
Absolutely amazing! The best holiday in my life!
Excellent service. There is no words good enough to describe :)"
- Travel date: Mon 14th of July 2008
lovely hotel and lovely clean rooms. Thi...
"lovely hotel and lovely clean rooms. This was the last part of a months holiday in tunisia. food was good but never once in 10 days managed to get a sunbed around the pool and had to use the beach each day. weather was lovely though so cant complain."
- Travel date: Wed 7th of May 2008
Well this was my second time to Tunisia...
"Well this was my second time to Tunisia and my girlfriendâs first time. The hotel was everything I was expecting from a 4* hotel.
The hotel gave you a real sense of space, but let me explain. The hotel was full whilst we were there, and we never had to get up early for a sunbed, the restaurant was never heaving, the waiters never kept you waiting. The location of the hotel direct on its own private beach and own gardens gave you a sense of privacy from other hotel's, guest's and beach sellers (which weren't allowed near the sunbeds). The pool is great, swim up bar, jacuzzi and very clean.
As for the food, if you are wanting "English food" then take a holiday in England (or Spain!) Whatever time you went down for evening service the quality of the food available was superb. Every night there was different local cuisine, and if you love couscous they know how to cook it. You have to try a brik, which is a pancake filled with veg and an egg, deep fried - doesn't sound healthy but tastes amazing. All the chefs serving the food in the evening have a real sense of pride in what they are preparing and cooking.
The rooms are very spacious and quiet. We had a room on the top floor over looking the gardens which on the balcony caught the sun in the evenings. As for furniture, more drawers and cupboards than you ever need, quality queen size single's pushed together, fridge with mini bar(will explain that in a minute) TV, air-con, crappy hair dryer and a safe for about 80p a day.
We stayed on half board basis, and considering the extra cost for all inclusive, for us it worked out better value. Because we were HB we paid for our drinks when we had them, which meant that at the end of the night you paid and gave a tip, therefore we got great service! We were drinking local Muscat wine at 14.500 dinar (about Â£5.80). So if you are all inclusive, a little tip will probably get you better service.
The mini bar. Very simple, DO NOT USE IT. We got extra drinks charged to our mini bar. Although it was only about five pounds worth, it was the principle. We sorted it out in the end, but to cut it short, DO NOT CHARGE ANY DRINKS OR FOOD TO YOUR ROOM.
Evening entertainment not the best, but during the day the team are brilliant. Not pushy to get you to participate and everyone has a laugh around the pool watching the games being played. One guy stood out for us and that was Simone, he is a legend at making you smile.
To sum up a great holiday. Would we stay in this hotel again? Without a doubt, but we wouldn't use the room bill. Would we recommend it? Thatâs a definite YES!
If youâre staying here you will love it.
- Travel date: Mon 17th of September 2007
Probably the best in Yasmine Hammamet
"Me and my wife stayed in this hotel for one week (all inclusive). It was a good experience overall and we would be willing to return. We chose this hotel carefully and we made a good choice.
Some points we would like to share:
- We got a welcome drink, filled a form and went to our room. The boy who carried the bags gave us one of the few bad experiences we had. He wanted to be tipped and he was able to make us feel uncomfortable because he seemed that he would not leave the room until he get a euro from us. I came to realize that he was the worst and most unkind employee in the hotel and surely needed to be fired.
- Anyway, the room was ok (twin beds, toilet split in two like we used to see in France), in the ground floor without sea view (we didn't pay it and we didn't miss it, honestly). The remote control for TV is in the reception. The cleaning lady was nice but since she had no way (other than those signs that you could hang) to know if people were in the rooms she bothered us a couple of times.
- We had a problem because at home we changed to All Inclusive few days before going and they didn't have that information. At the reception we explained and showed the voucher we brought from Portugal. No problem at all, they trusted us and the voucher we had and gave us the All inclusive bracelets which we recommend because the hotel is prepared mainly to serve All Inclusive.
- They do want the deposit for the towels. I used my credit card and during the checkout they destroy the receipt. Not a perfect system but it's ok.
- The (buffet) restaurant is very good and employees there are nice too. We were so happy that we didn't use our free meal at theme restaurant.
- The entertainment team tries hard. During the day they organize sports activities and games (good enough), at night they organize some "shows" (not very interesting really, a bit naive).
They didn't work on Monday.
- They (employees/men in the street) do look/stare at younger women (which can make some feel uncomfortable) but let me tell you that some women were "dressed to kill" and they wanted to attract attention too. They attracted mine, too...
- Pool is very good, large enough, once we had no sun beds because we arrived at the pool at 2 PM.
- The sea (except for 1 day) was a good option too, warm water with some nice waves. I was expecting the sea to be more blue and transparent. It wasn't.
- Averroes is one of the few hotels (only?) in the seafront.
- For Portuguese travelers we add that our travel agent (Abreu) has a Portuguese person living in Hammamet which gave all support needed.
- the All inclusive bar is nice, everything in the menu is free. The Tunisian beer is light but tastes good, whisky is horrible, Expresso coffee bad.
- in the hotel i used a mixture of French, Spanish and English to communicate. Communication won't be a problem. They try to understand you.
- There were Germans, some English, some Italian, some Spanish, some Portuguese and some Arabic people. Some were families with kids.
Walking in Yasmine Hammamet is safe during the day or night. Well, i felt safer than in London, Paris or Lisbon. Walk around but be aware of the traffic they don't respect crosswalks and many other traffic rules."
- Travel date: Tue 11th of September 2007
I want to go back
"After a simple journey, no delays, just the long transfer from the airport to the hotel, roughly 2hrs. We arrived at the hotel. To our surprise the hotel was kind of, in darkness with only the lonely receptionist stood at his desk, a little weird considering it was only just 12am.
After we checked in we got taken to our room by the bell boy. We were a little annoyed as the room was not the sea view we had booked. Instantly the bell boy rang reception, they told us to rest and all would be solved in the morning. He was right, with also a refund for the night not spent in a sea view room.
The correct room was spacious and clean, ample wardrobe space and lovely long mirrors. ( girls take your own hair dryers, you'll be there all night with theirs).
I think the mattress's needed replacing as a little lumpy, but now i feel i'm being fussy.
The staff are lovely, in the main buffet restaurant they joke and laugh.....put your glasses on and wait for you to notice....ha ha. It was my birthday and they decorated the table with beautiful flowers and napkin swans. I also had a gorgeous cake made for me and a bunch of red roses ( my boyfriends tip probably helped)
The only thing that was annoying about going to the buffet was the trip seller just outside.....'NO for the 10000th time' and still he asked you to go on his bloody camel trip!!!! He was easily avoided by entering through the garden entrance.
Now the drinks, the beer is a little different to ours, but its fine. I stuck to the wine, it's not like your adverage pinot gregio, but it did the job. Spirits, well i got a litle drunk on the cocktails, so it's not bad. Just don;t expect malibu and the choices we have at home.
The pool is gorgeous, just remember to wear your flip flops on the grass, tiny weeny ants bite the hell out of your feet. Never had a problem getting a sun lounger. ( zee German's were up at 6 putting there towels down) The pool entertainment is simple fun.. water polo, aqua gym, games and they play some good music.
The sea is lovely, there are jelly fish but only further out. if you stay in the coned of area your alright. We took a canoe out and saw the biggest jelly fish, nearly the size of a car tyre......yuck! The life guards promise they only give a sting and are not dangerous. still they look nasty.
The sand is ok, a little rocky and occasionally last nights fun and frollics can be seen, but its great other than that.
My top tips
* Girls defiantly have a facial it's gorgeous.
* Only change small amounts. Once you pass through passport control you cannot use the dina. ( once through passport control it's euro's and sterling only)
* they charge you three times as much to change money back at airport.
* take a spare camera. electronics are very highly priced out there, if your camera breaks it'll cost you a fortune in throw aways.
* pack of cards. entertainment can be a little non existant.
Enjoy your holiday. I would love to go back. It's a fab holiday to completely unwind."
- Travel date: Sun 9th of September 2007