Reviews summary

3
Average
( 620 reviews)
Brilliant
177
Good
115
Average
77
Poor
71
Awful
180
  • 3.5 room
  • 4 pool
  • 3.5 beach
  • 4.5 service
  • 3 dining
  • 3.5 amenities
  • 5 value
  • 3 food
  • 3 cleanliness
  • 3 location
 

117 Traveller reviews from Holiday Watchdog

dont visit this hotel

1
Awful
by
Reviewed Fri 4th of January 2013

"extremely dirty. 12 rooms broke in on new years night. terrible experience :( not happy at all. cameras dont work. my jewlery, camera, watch and hair straightner were stolen"

Holiday details

  • Travel date: Wed 2nd of January 2013

Rating breakdown

  • 1 Location
  • 1 Beach
  • 1 Room
  • 1 Pool
  • 2 Service
  • 1 Food
  • 1 Cleanliness

Yet another fantastic 2 weeks..

5
Brilliant
by
Reviewed Wed 11th of July 2012

"The Hotel Bel Air.. Came back a week ago from another great 2 weeks, the hotel staff are so helpful, and most of the old faces are back.. The hotel was taken over a couple of years ago by another company (happy days) well every-thing turned to **** ! (sorry but true) then 18 months ago was taken back by the old owners and is almost back to normal again.. Things have improved 100% and the staff are brilliant,
I go with my 11 year old son (Jake) who the staff have known since he was 6 and he fits in with Animation team a treat, They have let him do all sorts with them and even let him sing and dance and act on the stage with them at night.
We are made to feel so welcome its like being a part of one big happy family.
I would recommend this hotel to any-one, friendly, helpful, clean,lovely pool area, and most of all, its safe for the kids..
Only one down-side.. the chef (cook)could do with a kick up the butt, please change your menu mate!! foods good, but just want more for the kids like beefburgers would be an idea.
Just down the road about 100 yards if that is a English bar called "Shakespeares" run by Dawn and Ramzi, they have Drag nights on a Tuesday and Friday where the food is excellent and good value for money.
I can not fault this part of Hammamet at all and have never had a problem with the locals at all and saying that, I am blonde and have blue eyes..lol.
Thank you every-one we will be back with you all September.. @//(*_*)\\@"

Holiday details

  • Travel date: Wed 11th of July 2012

Rating breakdown

  • 5 Location
  • 5 Beach
  • 5 Room
  • 5 Pool
  • 5 Service
  • 5 Value
  • 4 Food
  • 5 Cleanliness

lovely clean hotel, very good value for money

5
Brilliant
by
Reviewed Mon 13th of June 2011

"we travel to bel air hotel on the 25th may 2011 for 2 weeks, 2 female adults and a female child 5yrs, the hotel was very clean, and our joining rooms also very clean, our rooms were cleaned every day and fresh bed sheets and towels, our rooms over looked the pool area, so a nice veiw, every thing was open the bowling, the bar/club, and BBQ area, the director from the hotel welcome us with open arms, he is new to the hotel, and was on top form through out our whole holiday, a very nice friendly man, my daugther has had the best holiday ever, the life guard billy was the best, my daugther can now swim with no arm bands, so super stuff,i would like to say a masstive thank you to all the staff from the Entertainment team, bar staff to cleaners and gardener, you guys really made our holiday.i fully give this hotel 100% we felt very safe here.and can't wait to return.
from sandra, karen and tia xx"

Holiday details

  • Travel date: Fri 10th of June 2011

Rating breakdown

  • 5 Beach
  • 5 Room
  • 5 Pool
  • 5 Service
  • 4 Dining
  • 5 Amenities
  • 4 Food

value for money

4
Good
by
Reviewed Wed 8th of June 2011

"not bad we had a week there food okay could have been more variety but no issues there staff okay freindly and helpful worked there socks off coulntd do enough for u shame managment dont treat them as well rooms okay clean tidy well maintained will go again "

Holiday details

  • Travel date: Mon 6th of June 2011

Rating breakdown

  • 1 Beach
  • 4 Room
  • 5 Pool
  • 5 Service
  • 4 Dining
  • 2 Amenities
  • 4 Food

oh my god

1
Awful
by
Reviewed Wed 11th of August 2010

"we had two weeks in this hotel,dont know where to start,the cockroaches in the bed room wasnt so bad,the air conditioning that never worked,even after swopping rooms,the terrible food,when there was some..badly maintained rooms,the staff where not intreasted because of romours of the hotel closing in october...in the end after paying half board,we ate out,and used other hotels for entertainment(fourati hotel)(byblos hotel)wish we would have stopped at one of these....wouldnt recomend bel air to anyone....plus half of the hotel was closed i:e bowling ally,gym,but still advertised on-line..."

Holiday details

  • Travel date: Thu 5th of August 2010

Great family hotel

5
Brilliant
by
Reviewed Tue 12th of October 2010

"We arrived a week after four other members of our family, so there were ten of us aged from fifties thirties, twenties and a twelve and six year old. the staff couldnt have been nicer especially Picasso who made each child feel special, there was water sports during the day with a show on every night. We had fire eaters, strong man act, Irish night etc. I must admit I was a bit disappointed on arrival as the place didn't look too good, but we had been travelling for eleven hours and were quite grouchy. After we rested and looked around we found it to be acceptable, the beds and towels were changed regularly and there was a wide variety of food. chips and mash were included. There is a bar inside the hotel which serves frys, paninis, chips, steaks etc. The staff work really hard to make your stay enjoyable and make an effort to get to know your name. taxi's into the medina (where the beach and shops are) is 5 dinar which is less that two pounds 50p. For the price £275 half board from Ireland I think we got a great deal. Would go again if the weather was a bit cooler, it was over 40 degrees"

Holiday details

  • Travel date: Thu 29th of July 2010

Rating breakdown

  • 4 Beach
  • 3 Room
  • 5 Pool
  • 4 Service
  • 3 Dining
  • 4 Amenities
  • 3 Food

not good hotel

1
Awful
by
Reviewed Wed 4th of August 2010

"we stay in this hotel in july but we have been there four times before and what has happened to this hotel it has gone down hill fast not clean towels in rooms has seen better days food was not up to there normal standard would not be going back but will still go to tunisa as we love it there "

Holiday details

  • Travel date: Sun 25th of July 2010

Rating breakdown

  • 1 Room

bravo to the entertainment boys

5
Brilliant
by
Reviewed Tue 20th of July 2010

"this was our third year back at the belair and it was still a fab holiday the staff was all smiles as they get to know you the rooms was clean and cleaned everyday we go back to belair because of the entertainment boys they work very hard day and night with always a smile on their face they work hard on their shows and get better each year keep up the good work boys as for the food that was a different matter im afraid that has gone downhill very badly if you like the same thing every other day thats fine we didnt there was no fresh fruit this year as im not a dessert eater prev years there was lots to choose from but apart from that a fab holiday "

Holiday details

  • Travel date: Sun 18th of July 2010

Rating breakdown

  • 4 Beach
  • 3 Room
  • 4 Pool
  • 4 Service
  • 1 Dining
  • 3 Amenities
  • 1 Food

amazing (:

5
Brilliant
by
Reviewed Thu 17th of June 2010

"This hotel is a brilliant establishment . The staff are grate and helpfull. The worst part of the the experiance was the food i would have to say . The rooms are at standerd rate if you want to go on a family holidy . the shops and pubs are very close posible about 5 muinits away . The beach is close and there are always staff around to help you . It is an experience you will never forget . I would recroment this hotel for familys who are looking for a quiet holiday ."

Holiday details

  • Travel date: Sun 13th of June 2010

Rating breakdown

  • 5 Beach
  • 4 Room
  • 3 Pool
  • 5 Service
  • 1 Dining
  • 4 Amenities
  • 1 Food

Such nice people

4
Good
by
Reviewed Tue 27th of April 2010

"We hada very welcoming say here. All were very nice and helpful. The entertainment was very good and they made you want to get involved. We were there at a hard time when the volcano went off and Thomas cook took care of everything, so we had no worries (thanks Lorrain and team.) The hotel is a bit rough at the edges, but the people more than make up for this."

Holiday details

  • Travel date: Mon 26th of April 2010

Rating breakdown

  • 4 Beach
  • 3 Room
  • 4 Pool
  • 5 Service
  • 3 Dining
  • 5 Amenities
  • 3 Food

march 2010

4
Good
by
Reviewed Fri 19th of March 2010

"Hotel very nice with great staff and entertainment. Rooms very well kept and clean, maid service daily. Food was very good with plenty of choice. Onsite facilities were good with great indoor pool as weather was bad. Resort was not so good as most places were derelict and there was nowhere to go, the beach was awful and dirty.Our next visit will be back to Sousse as it has a lot more to offer and is geared up for tourists."

Holiday details

  • Travel date: Thu 18th of March 2010

Rating breakdown

  • 1 Beach
  • 5 Room
  • 4 Pool
  • 5 Service
  • 5 Dining
  • 2 Amenities
  • 5 Food

Should Be Bulldozed

1
Awful
by
Reviewed Fri 19th of February 2010

"We have just retuned from the Belair Hotel, and what a disgusting hotel this is. The rooms were dirty, split matresses,sheets that did'nt fit and stained blankets. Bathroom with craked and broken floor/wall tiles stained bath, rusted shoer/towel rail and towels which were grey/threadbare/stained and mould/fungus on the wallin the bathroom and bedroom. Dining room was not much better, had to find your own cutlery most of the time, stained tableclothes, food either cold or dried out and very repetative, extortionate bar prices. No heating the the main hotel areas, and little or no entertainment. Also music blaring out of bar/cheersbar and entertainers bedroom until 3/4am every day. Bowling alley/tennis courts advertised have not been in use for several years. Dont go to this hotel whatever the price! "

Holiday details

  • Travel date: Thu 18th of February 2010

Hotels near Hotel Bel Air

Top traveller tips for Hotel Bel Air

  • shamrock by shamrock

    "Its a beautiful place but its under developed, alot of construction or demolition goining on "

  • theangelwitch by theangelwitch

    "See your Rep for trips and dont be taken in by the other people who want to sell them to you. Remember " Your Rep know best" "

  • Miss G Smith by Miss G Smith

    "hassel outside hotel in resort from tunisians but hotel EXCELLENT!! "

  • Susahna by Susahna

    "Good family fun and nice people "

  • G B by G B

    "my best holiday of all time "

  • G B by G B

    "the shakespeares no question there "

  • boss1 by boss1

    "nice little restruant a few hundred yards away "

  • topchick by topchick

    "taxi are very cheap, and they use a meter, be sure to visit the sites. the beach is stunning, you do get sellers on the beach, but a firm no if your not interested will send them away. "

  • karen1967 by karen1967

    "Zoo at Friguia Park was excellent "

  • Buggie by Buggie

    "do your home work before bookin,a must... "

Hotel Bel Air is also called

  • Bel Air Hotel
  • Bel Air Hotel Tunisia

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