117 Traveller reviews from Holiday Watchdog
dont visit this hotel
"extremely dirty. 12 rooms broke in on new years night. terrible experience :( not happy at all. cameras dont work. my jewlery, camera, watch and hair straightner were stolen"
- Travel date: Wed 2nd of January 2013
Yet another fantastic 2 weeks..
"The Hotel Bel Air.. Came back a week ago from another great 2 weeks, the hotel staff are so helpful, and most of the old faces are back.. The hotel was taken over a couple of years ago by another company (happy days) well every-thing turned to **** ! (sorry but true) then 18 months ago was taken back by the old owners and is almost back to normal again.. Things have improved 100% and the staff are brilliant,
I go with my 11 year old son (Jake) who the staff have known since he was 6 and he fits in with Animation team a treat, They have let him do all sorts with them and even let him sing and dance and act on the stage with them at night.
We are made to feel so welcome its like being a part of one big happy family.
I would recommend this hotel to any-one, friendly, helpful, clean,lovely pool area, and most of all, its safe for the kids..
Only one down-side.. the chef (cook)could do with a kick up the butt, please change your menu mate!! foods good, but just want more for the kids like beefburgers would be an idea.
Just down the road about 100 yards if that is a English bar called "Shakespeares" run by Dawn and Ramzi, they have Drag nights on a Tuesday and Friday where the food is excellent and good value for money.
I can not fault this part of Hammamet at all and have never had a problem with the locals at all and saying that, I am blonde and have blue eyes..lol.
Thank you every-one we will be back with you all September.. @//(*_*)\\@"
- Travel date: Wed 11th of July 2012
lovely clean hotel, very good value for money
"we travel to bel air hotel on the 25th may 2011 for 2 weeks, 2 female adults and a female child 5yrs, the hotel was very clean, and our joining rooms also very clean, our rooms were cleaned every day and fresh bed sheets and towels, our rooms over looked the pool area, so a nice veiw, every thing was open the bowling, the bar/club, and BBQ area, the director from the hotel welcome us with open arms, he is new to the hotel, and was on top form through out our whole holiday, a very nice friendly man, my daugther has had the best holiday ever, the life guard billy was the best, my daugther can now swim with no arm bands, so super stuff,i would like to say a masstive thank you to all the staff from the Entertainment team, bar staff to cleaners and gardener, you guys really made our holiday.i fully give this hotel 100% we felt very safe here.and can't wait to return.
from sandra, karen and tia xx"
- Travel date: Fri 10th of June 2011
value for money
"not bad we had a week there food okay could have been more variety but no issues there staff okay freindly and helpful worked there socks off coulntd do enough for u shame managment dont treat them as well rooms okay clean tidy well maintained will go again "
- Travel date: Mon 6th of June 2011
oh my god
"we had two weeks in this hotel,dont know where to start,the cockroaches in the bed room wasnt so bad,the air conditioning that never worked,even after swopping rooms,the terrible food,when there was some..badly maintained rooms,the staff where not intreasted because of romours of the hotel closing in october...in the end after paying half board,we ate out,and used other hotels for entertainment(fourati hotel)(byblos hotel)wish we would have stopped at one of these....wouldnt recomend bel air to anyone....plus half of the hotel was closed i:e bowling ally,gym,but still advertised on-line..."
- Travel date: Thu 5th of August 2010
Great family hotel
"We arrived a week after four other members of our family, so there were ten of us aged from fifties thirties, twenties and a twelve and six year old. the staff couldnt have been nicer especially Picasso who made each child feel special, there was water sports during the day with a show on every night. We had fire eaters, strong man act, Irish night etc. I must admit I was a bit disappointed on arrival as the place didn't look too good, but we had been travelling for eleven hours and were quite grouchy. After we rested and looked around we found it to be acceptable, the beds and towels were changed regularly and there was a wide variety of food. chips and mash were included. There is a bar inside the hotel which serves frys, paninis, chips, steaks etc. The staff work really hard to make your stay enjoyable and make an effort to get to know your name. taxi's into the medina (where the beach and shops are) is 5 dinar which is less that two pounds 50p. For the price Â£275 half board from Ireland I think we got a great deal. Would go again if the weather was a bit cooler, it was over 40 degrees"
- Travel date: Thu 29th of July 2010
not good hotel
"we stay in this hotel in july but we have been there four times before and what has happened to this hotel it has gone down hill fast not clean towels in rooms has seen better days food was not up to there normal standard would not be going back but will still go to tunisa as we love it there "
- Travel date: Sun 25th of July 2010
bravo to the entertainment boys
"this was our third year back at the belair and it was still a fab holiday the staff was all smiles as they get to know you the rooms was clean and cleaned everyday we go back to belair because of the entertainment boys they work very hard day and night with always a smile on their face they work hard on their shows and get better each year keep up the good work boys as for the food that was a different matter im afraid that has gone downhill very badly if you like the same thing every other day thats fine we didnt there was no fresh fruit this year as im not a dessert eater prev years there was lots to choose from but apart from that a fab holiday "
- Travel date: Sun 18th of July 2010
"This hotel is a brilliant establishment . The staff are grate and helpfull. The worst part of the the experiance was the food i would have to say . The rooms are at standerd rate if you want to go on a family holidy . the shops and pubs are very close posible about 5 muinits away . The beach is close and there are always staff around to help you . It is an experience you will never forget . I would recroment this hotel for familys who are looking for a quiet holiday ."
- Travel date: Sun 13th of June 2010
Such nice people
"We hada very welcoming say here. All were very nice and helpful. The entertainment was very good and they made you want to get involved. We were there at a hard time when the volcano went off and Thomas cook took care of everything, so we had no worries (thanks Lorrain and team.) The hotel is a bit rough at the edges, but the people more than make up for this."
- Travel date: Mon 26th of April 2010
"Hotel very nice with great staff and entertainment. Rooms very well kept and clean, maid service daily. Food was very good with plenty of choice. Onsite facilities were good with great indoor pool as weather was bad. Resort was not so good as most places were derelict and there was nowhere to go, the beach was awful and dirty.Our next visit will be back to Sousse as it has a lot more to offer and is geared up for tourists."
- Travel date: Thu 18th of March 2010
Should Be Bulldozed
"We have just retuned from the Belair Hotel, and what a disgusting hotel this is. The rooms were dirty, split matresses,sheets that did'nt fit and stained blankets. Bathroom with craked and broken floor/wall tiles stained bath, rusted shoer/towel rail and towels which were grey/threadbare/stained and mould/fungus on the wallin the bathroom and bedroom. Dining room was not much better, had to find your own cutlery most of the time, stained tableclothes, food either cold or dried out and very repetative, extortionate bar prices. No heating the the main hotel areas, and little or no entertainment. Also music blaring out of bar/cheersbar and entertainers bedroom until 3/4am every day. Bowling alley/tennis courts advertised have not been in use for several years. Dont go to this hotel whatever the price! "
- Travel date: Thu 18th of February 2010